Situation: Puppy destroyed carpet in a rental. We are moving out and needed it repaired. Contacted Fresh Start Carpet Care, got a reply with an estimate extremely quick. They arrived on time, very professional, quick to work. The work as you can see is seamless. I wish I took better before pictures because I can't tell which is which for half of them. I strongly suggest anyone in the area to contact these guys. You'll get yours monies worth! read more

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Prompt response and availability, on time, professional, reasonably priced and a job well done! I will definitely call them next time I need my carpets cleaned!! read more

Met Zach and his buddy Tyler today, and they truly saved my butt! After another carpet guy bailed on me this morning, I gave them a call just to see if they by chance had an open slot for today. I had some luck, because they were in town on a Saturday! They got here on time, walked around, and gave me a price. Came back after it was done, and it was a crazy difference! They truly left the carpet like new! Lowkey didn't even know it was that color tbh. It was also significantly drier than other carpet cleaners have left it, so that's awesome! I left a rug for washing, and they also did that. Definitely give them a shot. Super friendly and personable service! Don't wait, just call. They do quotes over the phone. They definitely book really fast! The pics were taken right after, so it's still a little wet. Will definitely be calling them again! read more

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I am sooooo happy that I found Zach with Fresh Start Carpet Care! I had a sheepskin rug and an alpaca rug that got violated by some dogs and was in desperate need of cleaning. I called him on Thursday or Friday and he was able to get me in by Monday! They were super efficient, did an amazing job on the rugs and my carpets look better than ever. I called many carpet cleaning companies and the quotes I got were outrageously expensive, Zach was by far the cheapest, fastest and best qualify by far. I saved hundreds of dollars by using Fresh Start Carpet Care and I highly recommend that you use them for any rug, carpet or upholstery needs! read more

I have been using Fresh Start Carpet Care for at least three years now. Scheduling is super easy and service is a breeze. They go above and beyond to get every crevice and corner every time. From sewage leagues to mouth infestations they have handled every job with professionalism and grace. I highly recommend read more

Freah Start simply the best, they have all the bases covered. State of the art equiptment and extremely knowledgeable service techs. If you are looking for well cleaned carpets look no further. If you are looking for price competitive high quality carpet cleaning then you found it. Thanks Zack Ed Heller read more

We recently had Zach and his co worker clean our kitchen and bathroom tile floors including the walls and floor of the shower area. We thought that we had done a good job of regular cleaning through the years but Zach proved to us that regular cleaning is not enough over a period time. We were impressed with Zach's work ethic, commitment to detail , and thoroughness in completing the job. In short, our floors and shower looked like the floors we walked into when we moved into our newly built home almost 20 years ago. His enthusiasm and pride in his work are qualities that he exudes and we highly recommend that you give this young man the opportunity to prove it to you as he did to us. read more

I called to schedule a carpet and tile cleaning and left a message. Zach was quick to return my call and worked to fit us in quickly. He was professional and friendly, and prices were very reasonable. They arrived on schedule, and had the work done quickly. Carpet and tile look great, and I will definitely call them again. Highly recommend!! read more

Excellent experience from start to finish. Fit me into a cancellation spot, let me know when they were on their way, and wow this building has never smelled better now. I've already recommended to others and will continue to do so. The cost fit within our non-profit budget and they do excellent work! read more

Quick response, courteous. Attention to detail. I don't know much about equipment, but appeared to be top notch cleaning equipment-extractor, steam, vacuum. Pet friendly products. Didn't rush the job. Went over it until it was done right. Two energetic guys did the job in half the time one person would have done it. Own the business, so not just hired help who aren't properly trained. They care and want their business to thrive, so do it right. I highly recommend them. read more

Chris and Zach came out to clean our vechile today and did an excellent five star job! Arrived early and got the job done quickly and efficiently. Kudos to Fresh Start Carpet Care for great service! read more

We've used Fresh Carpet Care twice, and are extremely happy with the work. The owner Zach is punctual (which I really appreciate!) His work is thorough & his prices are very reasonable. We have 2 dogs in the house & the carpets & furniture come out looking brand new! Even a chair that I thought was ruined with dirt from the dogs came out perfect! read more

Zach is the best! His attention to detail and customer service is exceptional! I couldn't have asked for a better company to take care of our floors. read more

Zach does an incredible job - we have hired him 3x for various jobs and have had our expectations exceeded. He's cleaned carpets, rugs, and furniture for us and done an excellent job at a fair price. Highly recommend! read more

We had a dinner party coming up and needed carpet cleaning on short notice. Fresh Start was able to come out same day and our wool carpeting looked terrific. Highly recommend and plan to use their services again! read more

Zach and his team are awesome. We have used them twice to clean all of our carpets and rugs. They are communicative, thorough, efficient and pet safe. Highly recommend them. read more

Zach is very responsive and professional! I didn't think the carpets would look so good! I almost bought a new area rug but I'm glad I waited because it looks good as new now thanks to Zach! Just for reference I have 4 dogs and Zach was able to effectively clean and deodorize them. Would highly recommend! read more

We just purchased a new commercial property and the carpet was greatly improved. Zach was helpful identifying our needs and working with our schedule. I recommend and will continue to use them for any future projects. read more

Zach did a wonderful job on both my carpet and grout. Zach found a couple naughty pet spots that I had missed and deep cleaned so the carpets and tile grout were 100% perfect. read more

I can't recommend Fresh Start Carpet Care enough! Zac is responsive, and works diligently to meet your needs. His quotes are reasonable, and he and his crew were respectful, courteous, on time and didn't try to up sell services at appointment. I will happily use them for all my cleaning needs! read more

Talk about patient! I was in the process of buying a house and was setting up my appointment with Fresh Start Carpet Care a week before my house was supposed to close. My house didn't close on time and I had to tentatively reschedule my carpet cleaning multie times and Fresh Start Carpet Care didn't mind one bit! They were friendly and understanding. When we finally closed they were available the same day as closing and came promptly. Being I was/am a week away from delivering my last baby, I find it refreshing to meet professionals that are understanding of how situations can change. The guys were great and didn't even mind my 2 other boys walking around on their freshly cleaned carpet. If I could give 10* I would! Job well done guys! read more

Best carpet / couch cleaning I've had, Zach came out on New Year's Day and did a beautiful job, he spent 3 hours making sure everything was cleaned to perfection. Very professional and cleaned up after himself Thank you Fresh Start Carpet Care we will absolutely use you again read more

I am delighted how clean my carpet and upholstery are now! What a relief to have every pet urine spot gone! Zach was thorough, friendly and very informative on upkeep. I absolutely recommend Fresh Start Carpet Care and will be using their services again! read more

Zack and his team were awesome! He was beyond friendly and his customer service was next level. I thought I was stuck with this horrific stain forever, but to my disbelief he somehow managed to knock it out and have it look brand new. 10/10 would recommend! read more

We've used Fresh Start twice now. Once for our carpet and once for upholstery. Both times we've been very happy with the results. Zach is professional, punctual, and personable. We'll definitely call Fresh Start again when it's time for more cleaning! read more

Fresh start carpet care did a fantastic job cleaning our rugs and carpet! I highly recommend them! They are professional, responsive, reliable, and trustworthy! read more

They are easy to communicate with and do a great job on carpet cleanings and repairing carpet. I would highly recommended them!

If you are like me and spend more time than you would like skimming through yelp when you need a new service of some kind to make sure you are hiring the best out there... look no further for carpet care. Chris responded to my cry for help, gave me a quote, and booked my appointment with ease. Moving day was so chaotic, but they showed up on time and took all the stress out of the final step of the process. Carpets looked amazing and Chris was awesome. Stop scrolling now and call them. :) read more

We just had our carpets cleaned by Zach. I am really impressed with the quality of the service provided. I reached out to a few other places to get quotes and Fresh Starts pricing was over a hundred dollars cheaper. I was worried the price may be too good to be true but the services provided were high quality. Scheduling was easy. Pricing was transparent and very reasonable. They got out a number of tough stains we had in our area rug and carpet. Zach was really kind and I felt very comfortable with him in our house. I really appreciate that this is a locally owned small business. You can tell these guys take pride in their work and value their customer. read more

We recent purchased a home that had been a short term rental for years. We had Zack and his team come in to clean the stone/tile that had been neglected for years. WOW what a difference. They did a phenomenal job. We had many different types of natural stone and tile floors and they knew how to address each of them. They worked very hard and the results were amazing. Our floors look almost new again. They were knowledgeable, courteous and trustworthy. Scheduling was very easy and flexible. We will absolutely have them back! They are highly recommended. read more

These guys were great! Very professional, eager and hard working with big smiles! Prices are good too. They under bid a competitor who was great also and I had hoped I chose well. I did. My carpet was awful! He seemed to know exactly what was wrong with the many spots others couldn't get out. They look perfect now, like perfect! Can't stop looking at them. One year in business, and you'd never know it, just excellent! You will not be disappointed with these two fellas.. It will be my pleasure to recommend them to everyone. read more

Chris saved the day, he is a miracle worker!! I'm dealing with an estate and the carpets were nasty, looked & smelled like several untrained dogs didn't like to do their business outside Now the carpets are spot free and the smell is wonderful. I highly recommend Fresh Start Carpet Care read more

These guys have been in business only a couple of years but have made a BIG name for themselves. We stopped using our Rug Doctor and started calling them when they were a baby business. They are fair, reliable and the nicest guys you'll ever meet. The carpet in my house is 17 years old and while we do what we can to upkeep, they make it look brand new. I will never go to any other carpet cleaner. Who doesn't love a Fresh Start? read more

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Zach did an amazing job with our very large project (carpets, area rugs, and couches). They were able to use special products targeting issues from our fur babies! I highly recommend these guys and will be using them in the future. Please support this very small business. They are truly great to work with. read more

Highly recommend! First time using a carpet cleaning company and he did amazing. We are first time home buyers and the almost white carpet was more of a brownish color, after he finished it was back to white! And the nasty dog smell was gone. Thanks Zach for doing such an awesome job! read more

This company came with many recommendations. I'm happy to say they didn't disappoint. My mother-in-law was their client and she was very happy with them. My wife is talking about getting out carpets cleaned and we won't shop around at all. read more

Responsive. Professional. And Wow the results were just amazing! My carpets are old and we have an old dog and two young kids so you can imagine what daily life looks like in our household. I called Fresh Start for a routine carpet cleaning throughout our home. Zach answered the phone right away and had me on the calendar within in a few minutes. I didn't have to wait long for my appointment. Zach and his team showed up on time and worked efficiently and fast. My carpets look amazing! I also added on the tile cleaning for my kitchen and wow...just WOW! I've never had this done before and wasn't sure what kind of results to expect. My tiles and grout have never looked better and I couldn't be happier with the whole experience! They just left a few hours ago and I've already recommended this company to a friend. Wonderful all around! read more

Communication was exceptional during the whole process. They showed up ahead of schedule, were professional and left our carpets looking great. Would definitely recommend and use their service again!!! read more

I wanted to give a gift of carpet cleaning to my mother in law, so I checked Yelp for Gardnerville/Minden/Carson City. I messaged three different companies that had good reviews, but Zach from Fresh Start had the greatest response and the best communication. I hoped the carpets would clean up well, as they are very light. He kept me informed, worked hard on them, didn't try to upsell me, and spent the time needed to make them beautiful! They came out fabulous!!! I can't recommend him enough! If I only he had a clone where I'm from I'd be hiring him over here! You will not be sorry in hiring him to make your floors beautiful. read more

I usually pass on making a review. That being said, I would have this company clean my carpets in a heart beat. They arrived right on time. Got right to work and never stopped till done. Carpets were cleaned and looked great. read more