Dr Temple has taken care of my rabbit since I got him 5 years ago. She is the best vet! All the…read morestaff are sweet and amazing! They all really care for your pets. Highly recommend!

my first visit with my kitten and I wasn't impressed the doctor I seen was rude and very pushy ,…read moreshe acted like I wasn't telling her the truth . I wasnt going to go back but I did and on my kittens 2nd appointment was wonderful we had a different doctor and she was very polite and professional , not pushy . and gave me great information about my kitten and the shots she needs . the practice should get rid of the first doctor as it almost caused them to lose a patient . but the other staff is very friendly .

Formal Complaint - Barking Hound Village Marietta…read more I am writing to formally express my disappointment with my recent experience at Barking Hound Village Marietta. I have been a loyal customer for years, and the level of service has declined significantly under the new management. When Jeremy managed the facility, he consistently demonstrated professionalism, excellent customer service, and genuine care for both the dogs and their owners. Unfortunately, my experience with the new manager, Austin, was the complete opposite. I scheduled my dogs' temperament evaluation approximately one month in advance. After loading my three dogs into the car and arriving in the rain for our appointment, I was informed that my dog, Gus, would not be accepted by the facility. This information should have been communicated well in advance, not after I arrived for a scheduled appointment. That lack of communication showed a complete disregard for my time and created unnecessary stress, especially since I had only one week before my planned travel to find alternative boarding. Fortunately, I was able to secure care elsewhere, but no long-term customer should be treated this way. The facility itself has also become disappointing. In my experience, it has often appeared unclean, is frequently under renovation, and the condition of the driveway has made visits inconvenient. Combined with the poor communication and lack of professionalism, it no longer reflects the quality of service I once expected. During my conversation with the manager, I expressed concerns about my dog's safety around larger dogs. Rather than acknowledging my concerns or explaining the facility's safety protocols in a reassuring manner, I felt my concerns were dismissed. As a pet owner, I expect my concerns about my dog's safety to be taken seriously. Instead, I left feeling that customer concerns were not valued. Perhaps the most disappointing part of this experience was the attitude toward loyal customers. Rather than attempting to resolve the situation, I was left with the impression that because the business is busy, customer service is no longer a priority. That is an unfortunate message to send to customers who have supported this business for years. Because of this experience, I will no longer be bringing my dogs to Barking Hound Village Marietta. I cannot recommend the facility based on the customer service, communication, and overall experience I received. I hope ownership takes these concerns seriously and works to restore the professionalism and customer-focused culture that once made this location a place I trusted with my pets. This was one of the worst recruitment and customer experiences I've ever had. There appears to be no cleaning schedule, no basic standards of professionalism, and no sense of decorum. The facility felt poorly managed, and I genuinely worry that dogs could become sick after spending time here. What was even more concerning was the presence of aggressive pit bulls. As a customer, I should never have to worry about my dog's safety while boarding or visiting a facility. Instead of taking customer concerns seriously, the manager seemed to have an obvious affinity for the pit bulls rather than prioritizing the safety and well-being of every dog in their care. Overall, the lack of cleanliness, professionalism, and accountability made this an experience I cannot recommend. If you're looking for a safe, well-managed place that treats all customers and pets with care and respect, I would strongly suggest looking elsewhere. Also they now require 50% upfront for boarding (new policy, probably new management) also unheard of. And the new manager has an UGLY BIG mouth and talks back to customers defending pitbulls. They welcome litigation should there be a dog fight and in response Austen said "we don't get more lawsuits than any other place, its the cost of doing business" he's a really inappropriate, too junior to be in this position. He doesn't have the requisite experience.

The barking hound is under new management with Austin, as the Gen Z manager. He is a kid and is…read moretoo junior to deal with the customers, has no customer service or appreciation for the customers as well as our dogs. There's no greeting our dogs let alone the customers when they enter the facility. As I dropped iff two of my daughter's dogs. He told me that Gus was not going to be boarding, even with him taking or after the temperament test. That they are too busy to dedicate or even separate Gus from other dogs. He didn't offer any apology for their last minute decision after having secured the boarding weeks ago. Not even saying I'm sorry for wasting your time to drop off our dogs early Friday morning and in the rain. No consideration for me the life long customer. Im a senior citizen and never have been talked so condescending too. As a long time customer we now have to scramble to find another boarding facility at the last minute. I won't be doing business with the barking hound because of Austin, his lack of management and verbal skills. No experience and rudeness. After all this I now have red flags about this establishment; 1. Safety concerns, about what breeds are my dogs interacting with especially since come to find out Austin is a pitbull owner and enthusiast. He doesn't concede that my dogs are in harms way of these pathological breeds. I've heard horror stories only of pitballs biting, killing and mauling people and other breeds, 2. Dirty and smelly stalls no protocol for cleanliness, it smells like a farmhouse. There are no tours offered to see the facility like other places and is still being "renovated", 3. the worst part is that they now require a deposit of Half the cost for boarding your dogs upfront, unheard of these days especially in these times where people are struggling to make ends meet. Very punitive policy. They'vevlost my business for ever.

We are so grateful to have Harrison as our regular groomer for our senior (17 yrs old) dog! Not…read moreonly does he do a terrific grooming job he is sensitive to Jack's health issues and, in fact, alerted us to a problem we had not even known was there. Jack just loves visiting with Harrison and comes home looking, and smelling, great!

Yes! Kind Staff, very accommodating. We Love our Groomer Heather! She is Fantastic with our angels…read moreDaisy and Darcy! Will follow her to the moon if we have to ha ha ! Heather has patience of a saint.... our Darcy is difficult to say the least and Daisy is a model client!

Where have a tech appointment or a visit with one of the vets you never feel rushed. Very caring…read moreand compassionate team. Who wants to provide the best care for my pets. My dogs have been coming here for over tens years.

We are almost always dissappointed with the way our dog leaves after boarding. He's not only…read morehighly stressed when we pick him up he smells bad as if he was allowed to soak in urine this time. I wish they would do more in this space. The doctors seem well trained and caring and that has been a good experience.

Great customer service and easy pickup and drop off. They are very busy, but still very helpful…read moreand flexible. Their prices are also reasonable.

Moved into the immediate vicinity of this grooming boarding house for my four-legged friend, call…read morethe number on the door to leave my desire to make an appointment for grooming and to know little bit more about their Christmas detailed message I might add; however no one ever called me back so I called again once around 10 AM and then I called again around 3 PM and still got the same no answer no call back no service thanks for showing your true colors upfront.

My standard poodle Parker has been gone to this groomer twice. And I love the results. They are…read moreaffordable and he comes back looking and smelling good.

So this place sucks. Called for pricing for my Golden Doodle. They said that they didn't want to…read moretake any more Doodles and that "Everyday is turning into Golden Doodle Day" Are you kidding? Can't make this stuff up. Beware

I have been taking my pets to West Marietta Veterinary Clinic for over 20 years. Every member of…read morethe staff are kind, compassionate people who give good advice, treat my babies as if they are their own, and have helped me in making difficult decisions! I would recommend them to anyone who loves their furbabies!

I boarded my two cats here. They seemed to have received excellent care. No complaints when they…read morereturned home. Reasonable boarding prices.

"Fur's Gonna Fly" is the best groomer we've used ... and we've been through a few…read more Almost 18, my Ralphie boy passed away last month, but I didn't want to leave without giving a shout-out to Amy and her staff: *** The people who work here are kind. Even when our cockapoo had trouble standing, the groomers worked around his limitations and gave him a perfect cut every time. ***Amy, the owner, is knowledgeable. She was quick to point out a problem Ralph had that I hadn't noticed. I immediately took him to the vet, who cleared it up with a dose of antibiotics. *** Unlike groomers who keep dogs all day, pick-up is generally three hours after drop-off. *** Prices are so reasonable that I started paying more than charged, not counting the tip. "Fur's Gonna Fly" has been in business for many years. Specify what you want, and they'll comply. Your pup will leave smelling great and wearing a jaunty tie. Thank you Amy, for years of great service.

Did a great grooming job on my cat. He does not like his…read morebody touched and I'm sure gave them a rough time. They knew how to handle him well. Will use them again