Highly recommend!! Was expecting to have to junk our old washer but Mike came (when he said he…read morewould) and was so nice and very professional and diagnosed the problem, replaced the bad part and got it working again. He also noticed that the agitator was broken and we were able to replace that as well. Washer is better than it has been in years. His charges were very reasonable and the whole thing was a pleasure. Don't remember the last time I said that about a repair call!

Wouldn't hesitate to recommend ! Called Mike on a Monday morning at 8. He was at my house at 1…read more (2 hour window was 12-2) Broken door on oven, ordered the parts while he was here and was back Wed afternoon). Fast, reliant, reasonable and THANK YOU !

Fred from Derry Appliance Repair was excellent. He quickly diagnosed, ordered parts, and returned…read moreto fix the broken fan in our double oven and was professional, knowledgeable, and efficient throughout the process. He explained everything clearly and left the area clean when he finished. Highly recommend him if you need reliable appliance repair!

repairman came over and did nothing and charged me $125. Said nothing was wrong. I called as…read morewasher was not emptying and cycles were not happening. Lid did not lock, etc. charged for doing nothing.

We had a problem with our refrigerator's water dispenser. It would not stop running and until we…read moreshut off the water it was flooding our kitchen. We called GE and they were useless but gave us a few local places to call for service. None of them could help us for weeks or wanted an obscene amount of money just to walk in. After some research we reached out 603 Appliance Service and we were absolutely thrilled with their professionalism. They came right out, diagnosed the problem, and gave us an extremely reasonable quote. When the part came in they came back and fixed the fridge. The cherry on top was the guy took the time to clean up under the fridge! If we ever need another repair they will be our first call!

Today's world is in such desperate need of a service technician like Taylor at Another Cycle…read moreAppliance. Young guy, super friendly, extremely knowledgeable. Online booking system, responds promptly to calls. He's like the repair man of yore for the 21st century. My wife and I spent hours trying to get a part for our broken stove from KitchenAid then had a horrendous experience with an alternate "big box" appliance repair shop who incorrectly diagnosed the stove and was going to charge us some $500 to return and fix. Taylor diagnosed the stove in 5 minutes, fixed it in another 15 minutes and the part was $18. Initial service call was $129, which is a little higher than the going rate but it's a no frills experience - no nickle-diming, no charge to return with the part. Labor beyond an hour would have been an additional charge but it wasn't required. We are thrilled to have such a resource at our disposal. He does appliances of all kinds. Highly recommended based on our experience.

Taylor and Paul were a pleasure to deal with. He diagnosed the problem quickly and rush ordered the…read morerequired part. All costs were discussed up front, no surprises. He went above and beyond doing some extra things, just as a courtesy. Not just professional, but very kind as well. I would recommend them without hesitation.

$130.00 just to come out to the house. Doesn't include parts and labor. I don't call that…read morereasonable as advertised. And I'm in the same city.

My refrigerator was having temperature issues, so I called WSH to come take a look. They came and…read moretold me I need a temperature gauge. We scheduled the install which was not in-expensive, and after a day the same problem persisted. They came back to look at the fridge again and then told me I need a condenser. We scheduled that service, and then after some additional due diligence they told me that I now actually need an entirely new circuit board. I subsequently had them install that, and after another day the same problem persisted. They then came again and told me I need a new seal and a part for the door. After about a week the same problem persisted. The owner was not willing to guarantee his work. He did keep sending them back to trouble-shoot the issues, however I did have to pay for the majority of the parts and labor with the exception of the last install. I spent just under $1,000 dollars and I still have a broken refrigerator. I would not recommend this company; they don't guarantee, and they rob their customers. Absolutely terrible!

I would highly recommend Appliance Medic to everyone I know. Jason was extremely professional and…read morefriendly. Extremely knowledgeable and explained the issues in a way I would completely understand. Excellent communication and customer service. The process was so easy. Jason is honest and their pricing is very fair. I will definitely call him again if I have any issues with my appliances.

Issue with 8 yr old LG stove and issue it was diagnosed quickly by Jason. Poor power cord install…read morethat luckily didn't cause fire. New cord and back in business. Great service and fair price. Gave me quick fix on another appliance that was not part of the call. Jason's wife handles calls and appts. Highly recommend

The quality of their washing and dishwasher machines have declined in quality over the years and…read moreit takes several weeks for a tech to come out and make repairs if you have a warranty program which I would highly recommend. For our dishwasher that broke a few months back it took several weeks for a tech to show up. When he did, he put back our dishwasher off center. I would recommend going to another retailer and not dealing with Dracut.

I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

I cannot begin to say enough about Anthony, the owner. I had a broken Samsung dryer (out of…read morewarranty, of course), and he offered to come out on New Year's Day. For no extra charge. I said it wasn't an emergency so he offered to come the day after. But we all know how stressful it is to have a broken appliance, and he honestly managed to calm me down and put me in good spirits again with his friendly manner. I had confidence and trust in him before he even got here. But still... you never know what can happen, right? He called, as he said, before getting here, and his prices were totally upfront (and on his website). He was just delightful to have here, and I found everything about his service to be beyond professional, and WAY more than reasonably priced. He wouldn't have even charged extra for coming on a holiday! My dryer, through no fault of his, was beyond repair, and he was entirely up front about that. There was not one moment where he tried to woo me into paying for a new motherboard or such nonsense. Truly, Anthony is one of the few genuine, wonderful, warm souls out there. I adored him and his service right from the get go. While I hope I don't have to call him again for a repair (!), he is the only person I would call from now on. There are simply not enough nice things to say about Appliance Madness.

Our oven was making a terrible noise. We were hoping we didn't need to get a new one since ours was…read moreonly 6 years old. We were able to have it fixed at a reasonable price. I highly recommend!!