Called Fritz and started to leave a message and he immediately called me right back. The scope of my work was a outside their services. Fritz referred me to 2 places and gave me some great advice. I will be using them down the road for yearly sewer maintenance. read more

I really relied on Fritz's Drain Service in the past, and if you call the number, the scheduler will still answer with that name, but he has retired and the business is now "Allied Plumbing" as per their on hold message. Perhaps some employees are ones trained by Fritz, but who knows? So far all I can say is they're not forthcoming about price over the phone, pushing their free in-house estimate. read more

I called to see if someone could come out to solve our drain problem, and the person on the phone gave me detailed advice on how to solve it myself with a wet/dry shopvac. Unexpected and so helpful! I will hire this company for any future drain issues. read more

I called Fritz's right before Christmas because I had a backup going into my basement. Unfortunately, they were not able to come out until a few days later so I called Rescue Rooter. That was a big mistake! They told me they would be at my house in 2 hours, but they showed up 3 1/2 hours later. I headed to work and let my wife take care of it. When they arrived they said it would cost $389 to fix the problem. Knowing Fritz was a bunch cheaper, my wife was able to get them down to $200. They only did the sewer line and then told my wife it would be an additional $369 to fix the original problem. My wife was so mad that she kicked them out. When I got back from work that night I called Recuse Rooter back up and they sent out a different guy who was really nice and clear the problem, no more yucky wet basement! The next day we found out we had a different clog and called Fritz. Fritz's came out and said they charge $125(?) to clean out the clogged drain. That is over $250 difference! Also, Juan was very nice and knowledgeable. They don't hard sell you or try to up sell you like the other places. In fact, he "down" sold. I was going to get the main line cleared of roots, but he told me I should wait since it was not that bad. Also, what Juan did what the others did not do, was test and test and retest to make sure the clog was gone. So if you have a clogged main sewer line or any other clogged pipes, give them a call. They are the type of Small business you want to work with. read more

Juan and Alvaro showed up in a shiny black SUV and got down to business. They fixed my backed up basement drain in about 15 minutes and dispelled my fears that I would need a french sump pump system put in as told me by another company when I told them about the back up. "They're idiots," Juan stated flatly, looking a lot like the guy with the beard on Fast and Loud. "They just want to make money." There is a 30 day guaranty on their work and they only accept cash or personal check. Thanks guys! I think you should start your own reality show about plumbing - seriously! read more

Used them twice. Recommended to my family, they also had great experience. 2013: I tried to fixed the clog on the bathroom sink, destroyed the thread on the pipe. I couldn't un-clog the drain, but I also made the matter worst. I searched on Yelp, and called Fritz. Fritz (owner) came the same day and un-clogged the drain and fixed the mess that I made for the price for regular service call plus a small discount (maybe I am just a cool dude). After he left, I found a slow drip from the pipe because I destroyed the tread on the pipe. I called Fritz again and ask if he can fix that for me. He came back an hour later with sealant and new connector, fixed the drip for me. I asked him how much for the job, he said free... 2015: This time the tub drain is clogged. I didn't mess around this time. Called the next morning and got the same day appointment. Fritz didn't come (I was a bit disappointed at first because he is just a nice dude). Juan and one more person came to help this time. Juan was a bit more talkative that's why I remember his name. Juan and guy un-clogged the drain in the quickest. Service call price was still the same as before. Overall amazing business. I will use them again. Oh, by the way, they don't sell you new pipes and lines. read more

Perfecto! Could not be happier. We were shocked late Thursday evening to find brown water backed up in the basement of our 1928 Wallingford home. The main drain leading out was plugged! I called somebody on Friday morning highly recommended on yelp, but they couldn't get anybody out for a week and referred me to Fritz. I left a message at 7 AM and got a callback about 30 minutes later. They got somebody scheduled to come here at four, but then I got a call back saying they had had a cancellation and could be here at noon. I was met here by a knowledgeable and professional young Mexican guy and his apprentice of same demographic. They snaked out my drain for 150 bucks, told me how to prevent future problems and got the problem completely solved with absolutely no up-selling and trying to make a simple job into a 30,000 buck job. Five star plus service and result. read more

I had a toilet that was semi-plugged up. I tried everything and couldn't get it to open up. So next step call a plumber. I called Fritz, he got back to me right away. He explained that he could make it out but I might try to clear it myself. He gave me a brief tutorial of how to do it over the phone. I gave it a shot and it worked. Turned out to be an apple juice packet my 2 year threw down the toilet. DOH!! At any rate, I appreciate his helpfulness, integrity and service. I will call him again for any drain service I may need in the future. read more

Very professional, friendly and polite guys. They arrived on time, snaked our bathroom drain and made some recommendations on keeping a basement drain cleared. I highly recommend their skills and service. read more

When Your Drain Is On The Fritz, Call Fritz!!! Over the years I have instinctively called the two big names with the initials RR. Every time they left, I felt violated! the last time it was $400 for about a 15 minute, 10' bath sink drain auger job! They are always trying to sell you on something more, whether it be a camera, water jet, or highly marked up drain cleaner! After the last time I had enough!! After the big summer storm, I had a storm drain clog. I first ordered a 1/2" x 50' auger from Amazon, that didn't do it. I then rented a 1/2" x 75' (it measured 5/8") powered auger from Home Depot. After a day with that, and three days total trying to avoid calling the RR's, I saw one of them had a $88 special, and broke down and called them. Of course, it didn't pertain to my problem! WTF?! The other one had a $50 off "special". They quoted me (thru a manager) a min of $336.94, or $286.94 after the "special". I then turned to Yelp! Fritz came right to the top with the best rating. I called them, and you get to talk directly to the owner, Fritz! I had to wait a few days because they only have one crew. Today I had a 1:00 appointment. Nobody shows! I am starting to think "here we go!!", at 1:10 the phone rings. It Fritz the owner and he apologizes, and said the guys are running about 20 minutes late. I thought that was great customer service! The guys (Juan and Mike) show up and go to work. They started with their small auger to try to save me $! Knowing I had tried with no avail with a bigger one, I was cautiously optimistic. They fought it for quite awhile, which made me a bit worried, but it also kind of made me feel better for failing myself! They got it, and I could now run two garden hoses down it full steam without it backing up! I don't know if I should post the cost here since every job might be different, but lets just say it was Well under half of the Min the one RR quoted me, even with their "special"!! And I have no doubt they would have raped me for even more than that, they always have! So, learn from my mistakes, there are other, and Better options out there! These guys are great, and I will be using them from now on!! PS I forgot to mention that I was a little outside of their service area, but they still accommodated me! read more

All I can do is confirm every stellar recommendation for Fritz's that has already been posted. They have unfortunately (and I say unfortunately, because, you know, um, sewer...) paid us a couple of visits and were completely awesome each time. Plus, when they were unable to do a major repair (not in their scope of work) they gave us solid recommendations and offered to come back within 30 days to make sure everything was working properly. The do a dirty job well. Thumbs up for Fritz (and their employees!) read more

I called Fritz to get a quote or rates and in talking to him, for whatever reason he decided he should recommend me to someone else closer to my area that he said would be cheap and good for the job I was looking for. This company seems good and honest, though I have not used their services. read more

This is a very professional, honest, wonderful business - we will always call them first and continue to work with them!!!! Fritz came out to clear our sewer pipe that had tree roots in it. Easy, quick fix and turned out not to be the serious problem that we had anticipated. On another occasion, we thought the drains in our bathroom sink and bath might have a clog - they came out and looked and tested them, and refused to take any money after there wasn't a problem! Who does that anymore? read more

Every time I have called Fritz - he was there and took care of every thing! I wouldn't call anyone else!

Super thankful that these guys had an open slot. Called 2 other companies where one was completely unresponsive and the other canceled last minute. Our tenants had a clogged sink drain and our handyman was unable to clear it. Mentioning this to other plumbing companies seem to make them salivate as they mentioned doomsday type diagnoses over the phone. In 72 hours I grew wary of the whole plumbing industry and got that gut feeling that most companies are predatory. However, these guys are legit, honest and get down to business. They cleared the drain in record time for much less than what was quoted by some companies and much much less that the worst case scenarios that were suggested by those that love the smell of fear, naïveté and dollar signs. I rarely leave 5 star reviews because I'm a pessimist...and honestly nobody truly goes above and beyond anymore but Fritz has restored my faith in humanity. Thank you for running an excellent operation! read more

Unfortunately the person not present decided to respond not having been there. Although natural to defend ones workers an apology for his rude & uncalled for behavior would have gone further. Thank you for your time & thoughts on the situation. read more

Superb service in a friendly and efficient manner! We had one issue that turned out to be not a problem, and Juan and Alvaro tackled the next quickly and carefully. They even found another issue that was corrected, all under the basic charge, which is surprisingly low. Thanks guys! read more

Called Fritz in the morning to clear 2 bathroom drains and repair a p-trap. Came out at 1 PM. He finished in 30 minutes. Figured out that the p-trap needed a plastic fitting, instead of a rubber fitting. We would call Fritz again. read more

They helped me to solve our drain problem instantly and kept their promise to come back with no cost within 1 month if there is any problem with our laundry drain line. After that, my drain runs smoothly. They are will be the first in my list if there is any problem with my plumbing and drain line read more

Fritz is my first call for any drainage problems. He takes care of anything from a clogged up tub to a blocked up side sewer. He answers his own phone, shows up when he says he will and cleans up after himself when he is done. Forget Rooter Whatever, call Fritz. He won't try to sell you treatments or expensive video of your lines. Just remember though, he doesn't take plastic but he will bill you. read more

Nice service overall! Gino was super quick to respond and fixed my bathroom flush perfectly.

Juan and Mike came over to work on our problem with a leaky pipe and clog. They were prompt, professional, and super nice. I will only use Fritz's for future needs. Thanks for coming back a second time and being earlier than the scheduled appt. and calling. That rocks! Thanks for the doggy tips! ;) See you next time we need something! read more

I contacted Fritz based on the reviews in Puget Sound Consumer Checkbook. I had a leaking bathroom sink that neither I nor a slightly more qualified buddy could fix. Evan came over with an apprentice - he took care of the sink and because there was a $100 minimum charge for an hour - there was time left over so they also did the shower (which really needed to be done) and it has worked great since. Evan will take of your drain problem - he stays on it and works the problem. If you have extra time - have him do other drains. read more

Juan and Mike came out and were amazing. We just had RR come out a month ago and the same problem occurred with pipes backing up into our basement bathroom. Not only is Fritz's way more reasonably priced, efficient, friendly and have been doing sewer and drains for 40 years, they figured out the problem and gave us recommendations on how to actually maintain our pipes so it doesn't happen again! So glad I did my research. You'll be getting the best in Seattle. read more

My shower drain was backing up. Since it is the only shower in the house, we were very anxious to get it fixed. The receptionist was very helpful and was able to get me an appointment the same day. Fritz came, assessed the situation, and cleared the drain!!!!! He was very kind and friendly. I am very happy with the experience. read more

Fast friendly service with a 30 day warranty. Cleared up my utility sink quickly and reasonably. Fritz himself did the work! Thanks much!

I was very pleased with my first experience with Fritz's. They called 30 minutes before the the appointment to confirm and were 10 minutes early. They successfully cleared out the drain within 30 minutes and gave me a 30 day guarantee. Also, saved at least $50-100 compared to other typical plumbing companies that offered the same service. I am overall happy with the service and value. read more

Used Fritz's Drain Service for the first time today, based on a referral from a friend and the good reviews on Yelp. They were fast, efficient (cleared the roots out of my sewer line in about 20 minutes) and priced very reasonably. The techs were friendly and gave me some great advice to keep my pipes "healthy". Highly recommend over the other Rooter-type services! read more

Came out within 24 hours, fixed a horribly clogged drain in less than 15 minutes. Great service.

I had a clog in my main sewer line and had these guys fix it for me. They arrived on time, were friendly, and did the job quick. They even snaked my bathroom sink for me and fixed the drain, which had been broken since I purchased my home. After everything was finished, they gave me some advice to avoid problems in the future, which I really appreciated since I'm a new homeowner in an old house. I loved that they charged a low, flat fee for this service, which made me feel like I wasn't being taken advantage of. read more

Was great just like everyone said, showed up quickly and my tenants said they did great work. I'm not giving 5 stars only because they refused to communicate by text message and can only send bills by mail. This requires that for even minor updates I had to call, leave a message, get a call back (which was sometimes a voicemail) try calling again etc etc. Overall it was a pretty big waste of my time compared to my experience with nearly all other vendors. Same goes for email since 100% of my bills are done electronically I have to spend time dealing with snail mail just to find out the final bill amount and I have to go get checks just to pay. It's 2016 and this kind of thing isn't really acceptable anymore. read more

My main sewer drain clogged overnight and I called Fritz, having had an excellent prior experience with him for a side sewer issue two years ago. He called me back the next morning and scheduled a visit for noon. But his team called me an hour later and said that they could come two hours earlier, which was great. They were in and out in less than 30 minutes for $150, having cleared roots that were causing the problem. Friendly, early, and excellent service as always. read more

Fritz was great - fixed our clogged tub in no time. Wish I called him earlier, it would have saved me a lot of trouble.

One call and they were there w/in an hour. They fixed it quickly, and were very reasonable w/ the fees. Gosh I love competency and honesty. read more

I called Fritz's as the toilet would begin to bubble during our morning showers. Immediately after I explained what was happening I was told "you have a blockage somewhere between your toilet and the street". Nice to get a diagnoses right then and there! The crew came out today and was ON TIME, which seems rare nowadays. They were courteous and respectful. They snaked the drain which was filled with roots and other grossness, recommended a different brand of toilet paper and even cleaned up after themselves. All in all, it took them an hour, snaked the drain a couple of times with the 150 foot snake and did clean up! Plus, there is a 30 day warranty. How great is that? read more

Thanks to Yelp we found a great little company. Their crew of 3 came to fix a slow draining bath tub. It was no easy task let me tell you. It took all three to get it worked out. Done in about an hour at a reasonable cost. Well worth it. I'll be calling them again for sure if I ever need another drain to be fixed. Great customer service too! read more

These are great - we had a plugged main line in our home which we just moved into. We had previously had roto-rooter come out and they wanted ~$450 to snake a main line! After I told the RR guy that $450 for an hour's worth of work was robbery, the price changed to $350 ---clearly RR is in the gouging business.... don't worry RR, you'll be on the receiving end of a negative review shortly. So, we called Fritz on the recommendation of our real estate agent. Very professional, fairly priced, and efficient. Would highly recommend them to somebody else. read more

Had a great experience with these guys. I had a slow shower drain that I could not get clear on my own. Two gentlemen showed up at exactly the scheduled appointment time and went to work immediately. They cleared the drain in about 15 minutes, charged me a fair price (cash/check only), and went on their way. Professional, friendly, fast, painless drain clearing service. read more

Amazing!!! I spent 5 days trying different methods to clear the clog in the kitchen sink and they did it in one hour. Juan and Mike are knowledgable, know exactly how to tackle the problem and the rate by far is the best around town. **saving their phone number in my contact list** read more

Fritz was SOOO Helpful over the phone today, and helped me resolve a toilet problem step by step. It ended up being an easy fix for me, and he was gracious enough to add that he was glad to save me some Christmas Money : ), by differing the service call. I have used Fritz and his crew (for a bigger problem last year), and will ONLY use them for any drain problem in the future. They are the Very Best, Honest, and Knowledgeable in this business, and their Integrity level, is not only off the charts, but refreshing to deal with in every respect.......... read more