Amazing!!! I spent 5 days trying different methods to clear the clog in the kitchen sink and they did it in one hour. Juan and Mike are knowledgable, know exactly how to tackle the problem and the rate by far is the best around town. **saving their phone number in my contact list** read more

Did not hire them. I called Fritz's on a Sunday afternoon and left a message regarding what I was looking for. Although they do not work Sundays, my call was returned within an hour or so. I was told that my project was not within the scope of their work, but he took the time to discuss the project, what I should expect and plan for, questions to ask, permitting, etcetera. Thanks for the consult! read more

They're busy, but the absolute best! Last time I called was twenty years ago. Still the same! Honest, reliable, affordable. Solved my problem quickly with a simple solution. Thanks Fritz! read more

Fritz's Drain Service was recommended to me by my friend who has used them for years. I had called a major Seattle plumbing business for an estimate, was told my drain needed to be snaked out to the street, etc. and given an estimate of just over $1000. Fritz sent his guys that same day, they just barely snaked the drain clear and DIDN'T CHARGE because it was so minimal-!!!!! This drain has now been perfectly fine for over a YEAR! They tidied everything up and were very careful to check that all possible problems were fixed before leaving. Seriously, if you call any other business for a drain problem you're just wasting your time and money because these guys are absoultely FABULOUS. read more

He was quick to arrive, quick to clear the clog, significantly less expensive than the usual suspects, and even offered a guarantee!

Highly recommended. They showed up on time, fixed the problem, provided additional recommendations for what to do next, and very professional. I will use them for any/all plumbing issues in the future. read more

After having 3 companies looked at the clogged double vanity drains, and being handed quotes from 400.00 with no guarantee to open them to 1,300.00 to cut open the wall, I put my hope on Fritz. Fritz delivered. They listened to me when I made the appointment, and gave me an estimate of 120.00-150.00 to solve the problem, which is far better than others. Two guys arrives on time, polite and professional. They get to work right away, and opened my drain that other three said impossible. The price tag was 135.00. I am very very pleased with Fritz and its two men crew. They are heroes. read more

These guys are just as advertised. Showed up early, fixed our laundry drain issue and were out in no time for a very fair price. I cannot recommend them highly enough! read more

Great service. Called them on a Monday and scheduled to come out on Tuesday morning to unclog our main line. Arrived on time, were very quick in taking care of the problem, reasonable price for plumbing service. Would recommend. read more

These guys live up to the their hype on Yelp. They showed up ten minutes early to unclog our main sewer line and got the job done quickly and efficiently. Previous plumbers showed up late (if they showed) and took hours of swearing and left a huge mess. These guys were quick, clean and highly professional. These are the only people I'll call if we have another drain problem. read more

If you hired anyone else to unblock your pipes -- you paid too much. Fritz's team of two arrived on-time to fix my clogged laundry drain that was pooling sewage. Thirty minutes later it was fixed. For $134. Snaked all the way to street, snaked every which way through the floor drain AND cleanout access. For $134. Most reasonable. read more

These guys were great. I called and they came same day to deal with our backed up tub. I called them after my landlord told me to call roto- or rapid-, because their YELP reviews were so great. They were on-time, friendly, efficient, solved the problem quickly, taught me a couple of things, and the price was totally reasonable. They were even willing to bill the landlord, which makes life easier for me! I would call them again in a heartbeat. read more

These guys are the best. I have used them twice. Once for a owner-caused back up issue and once for a routine maintenance issue. They are efficient, professional, fast and have helpful suggestions to avoid issues. Highly recommend! read more

We have used Fritz many times over the years and he has always delivered quick, reasonably priced and outstanding service. He just unclogged our kitchen sink yesterday, and as usual, did an excellent job. What differentiates him from others is his customer service! Usually when I call, it's some type of "emergency" and he always calls back right away, schedules me in asap, shows up when he says he will and if he's running late, will call to let me know and when I can expect him. He's honest and has actually given me advice over the phone to fix it myself, so he's obviously not trying to gouge me. Thanks Fritz!! read more

Disappointed. Waited a week to have them come out to clear a kitchen sink drain line. Overall service was fine, though they did show up several hours early while I was on a video call, which was not convenient. They offer a 30 day guarantee. Wonderful. Our drain began backing up on day 34. Called on day 35 to be told they would charge me full price to come out again. No willingness to work with me in any way. They then told me I had to retain my invoice for the guarantee to be in place. The guarantee that they aren't honoring because it's 5 days over. Never mind I have the check they cashed to show poof of service and if I go through piles of papers I could probably find the invoice- but what's the point? This drain has not had an issue before, and if it had been more than just a few days over the guarantee I wouldn't mind this rigidity, or if they'd offer a discount, but I feel like I got shoddy service on the drain itself to have it back up again so soon, and then again on customer service. I have a different company coming out tomorrow and wouldn't recommend Fritz's. read more

We've used Fritz's Drain Service twice and have been more than satisfied each time. Fritz came out to check in both times and offered valuable advice as to how to prevent clogged drains in the future and even gave a quick overview of the (old) sewer lines/system on our street. Professional, friendly, honest, and reasonably priced. I will (and have) recommend Frtiz's Drain Service to others. read more

I called them at 7:30 in the morning this past Tuesday, sure that I needed to have my sewer line snaked (due to a bad odor coming from a basement shower drain.) When I explained my problem, he asked a couple of questions and then proceeded to explain how the pipe works and how I could fix my problem in 1 minute. It worked, I now understand why there is a turn in the piping system, and I will absolutely trust them with any other plumbing issue that I have in the future. Thank you Fritz's! read more

Fritz was fantastic! Great price, very kind, worked quickly - no issues at all! Thank you Fritz!

Like another recent reviewer, I also had a not-exactly-pleasant experience with a local plumbing company (buzz-buzz). The irony is, I had researched Fritz's Drain Service previously, and saw all the 5-star reviews on Yelp. But after getting both an in-person bad vibe and an outrageous quote from buzz-buzz plumbing company, I realized I should have contacted Fritz to begin with. As soon as I said goodbye/no thanks to the plumbers, I called Fritz, and got a good vibe and a fair quote. Stroke of luck, I was able to make an appointment for the same day, and he himself arrived at my home within the hour. He was fair, honest, courteous, professional, efficient, cleaned up after himself, and--most importantly--my kitchen sink drain now appears to be clear (if it turns out not to be clear, he offers a 30-day guarantee). The total price I paid was over $225 cheaper than the total estimate quoted to me by buzz-buzz. I hope I never have to, but I won't hesitate to call Fritz in the future if I have another drain problem. read more

As people have said before, he answers his own phone, shows up early, and gets it done quickly and efficiently! Prices are up front and reasonable and he won't try to sell you anything else. On top of that he's extremely friendly and willing to offer advice and referrals for other work. The only reason I didn't give them five stars is because it would have been nice if they had had booties for their dirty shoes. I cringed as they walked on my pretty new carpet. =\ read more

Called to help with a plugged laundry tub drain and they came out within 24 hours. Solved the problem in a flash. The cost was exactly what Consumer Checkbook said, except, they gave me a Senior Discount. Very pleased with their professionalism. Would use them again and, recommend to friends. read more

These guys get five stars for great customer service and honesty. We saw their reviews were super so why not give it a shot. We called them after a heavy downpour of rain and heavy seepage in our basement. They said they were too slammed but to call another company they trusted. How nice is that? If we ever have another problem and they are available, we will be calling them again. read more

Awesome local business. I needed to have the drain in my driveway cleaned out. Fritz's team was fast, even though they couldn't use their usual equipment. Great local business. read more

These folks were recommended by the people who scoped our sewer. I called and they were able to come out the very next day to grind the roots out. Worked quickly, were friendly and affordable. read more

This is more a customer service review since my drain problem was a false alarm. It was too late to call to cancel the appointment, but when Fritz showed up he totally understood. I offered to pay for his time, but he wouldn't hear of it. Everybody in his crew was really nice. I'll definitely be calling him when I have real drain problem. read more

We thought that our sewer line was clogged. Called these folks up based on ratings here, but were a little hesitant. They arrived about 10 minutes early, surveyed the situation and told us there was no sewer line clog based on what they saw. They could have done all kinds of tests, procedures, etc. to run up a bill, but they didn't. We had a couple slow drians they snaked out while here and were gone in a flash. The price was right, the work was great and the people easy to work with. I'd call them again with out the hesitations. read more

These guys are great. They showed up on time, were hard working and they got the job done RIGHT !! The bill was extremely fair and I would call them again in a New York minute if I needed my drain unclogged. read more

Wow -- very easy to engage Fritz's. They returned my calls promptly. They showed up right on schedule -- quickly diagnosed the problem as more minor than we originally thought (and made some recommendations for future work that we could have done by any plumber or could do ourselves). They were in and out quickly and the bill was less than I expected. I'm sold. Will use them for any future emergency. read more

I called Fritz's to unclog a upstairs bathroom sink that one of my roommates had dropped a bottle cap into. I was quoted a price that was fair and I made an appointment for the same day. Two people arrive on time. As it turned out, it was a difficult drain to unclog. They worked longer than anticipated...but they got it eventually and the price was as quoted. The job was so difficult that the boss was called and he came over. They had already opened the drain by the time he arrived. Nevertheless, he want to be certain and he ran another snake down the drain. They kept their quoted price and fixed the issue. I am certain a number of other vendors would be charged more. I got these guy on my speed dial list in the event I need their services again. Highly recommended. read more

These guys are great! They were due at 9:00am and showed up at exactly 9:00am. I had a nasty clogged side sewer, Juan and Mike got their equipment out, went to work and had it all done in less than an hour. They had to work with a camera crew sent by PSE to be sure there was no gas line cutting through the sewer line or they would have been done even sooner. They were both very pleasant and professional and I got some great tips from Juan on keeping the line clear as well. Wouldn't call anyone else if I needed drain service again. read more

I called because I thought I needed a drain or vent pipe cleared. Fritz spent about 15 minutes on the phone with me, running through diagnostics to confirm that I did not need his services. His suggestion for helping my toilet flush without clogging is working. I would have expected to pay for a service call for the same information. Great guy. Almost makes me wish I needed a drain cleared. If I ever do, I will definitely call Fritz. read more

Fritz is still refusing to recognize their wrong doing, telling me that their customer service is great because they sold me a service for $199.88, instead of around $250. However, they forget that they sold me a service that I didn't need and that they cannot properly accomplish due to the way the sewer is configured. Something they should have known since they are the experts. read more

Great local company! Fast response for a clogged tub drain. Juan and Mike are professional, respectful, tidy, and fast. I would use them again. read more

They were awesome! After Rescue Rooter supposedly could not get my kitchen sink drain going and wanted to charge me $6000 and tear up the driveway to do so, I called Fritz's. When they got here, it took them about 10 minutes and $145 charge and we were back in business. What a relief!! read more

We've hired them 2x and both experiences were great. The first time was for a sewer line -- a different company couldn't clear the line, and they said that we needed to spend $4,500+ for a new line. Fritz's cleared the line and charged us only $330. The second visit was 6 months later for a bathroom sink - Fritz's was great both times. read more

Just a regular drain maintenance call. Very friendly, thoughtful and diligent service providers. Arrived on time, did their job and cleaned up. Can't get any better than that. Had same service performed by other more well known plumbing companies that charge much more for the same job. read more

When I first called, the guy answered the phone and was polite and quoted me the price to do a basic drain-cleaning. No problem. The price was very reasonable and we set an appointment the next day for someone to come out. They called and told me that they would be late, but they were on a difficult job, and they called before they were due to arrive at my house. Before they actually arrived, they called and told me they were on their way. Two guys showed up and were nice and professional. They brought in the snake. This is what they do, by the way. They do not do repairs. They just snake the drain. It took under an hour. It actually ended up costing me less than what they quoted me, which was a real blessing, let me tell ya. They gave me some tips such as not to put baby wipes, cleansing wipes, Q-tips, flossers or floss, Northern toilet paper, Charmin toilet paper, or any other quilted/soft toilet paper down the drain. These will surely clog your drain and cost you lots of money in the long run. Better to buy Scott's. It may not feel as good to the touch, but it will make your wallet feel good in the long run. Thank you Fritz. I definitely recommend these guys. Just go easy on them. After all, they drove a long way and are slushing around in the muck just so you can have your toilet and shower water go out the sewer properly. Thank you! read more

When I first called Fritz on a Friday his message said he'd be out of the office until the next Wednesday. Since I was calling about a routine side sewer clean out, I was not in a hurry. However, I was pleasantly surprised when I heard from Fritz on Tuesday (a full day ahead). This was especially appreciated since I had called two other services several times and neither had called me back. He was very matter-of-fact and expedient on the phone, but that was fine. My sewer clean out was scheduled within a few days. Juan, who came out to our house, was professional and engaging, and it was nice to see that he spoke very highly of his boss. Juan was training a new guy, who was not the best listener, but polite and got the job done quickly--just cut out roots. The price was similar to what we'd paid other services in past years. I will happily call Fritz's Drain Service again next year. Thanks for making this annual maintenance item, easy. read more

Honest and reputable company! We have a slow-draining storm drain outside our house that was pooling water during the recent heavy rains, and threatening to enter our home. I called Fritz's this morning and he had someone here this afternoon. After looking down our drain, the person determined that there was just a bunch of mud that entered with all the runoff, and that is what is causing the clog. This was a relief to hear, as I thought it was a much bigger issue with where the pipe drained, roots, etc. Unfortunately, he didn't have the tools to remove our drain grate, but told my husband how to do it with tools we have (just a simple, but time-consuming hammer/chisel operation) and said all it needed was to be shoveled out and dry-vac-ed, again, something we can and are willing to do ourselves. Not as big of a problem as we thought, and he didn't charge us at all for his time and advice. If we do end up having another need for a drain/pipe service - we are definitely calling Fritz's. read more

I am stunned this guy has so many good reviews. He was recommended to me so I called to see if he could clear a sewer drain that leads from my house to the street. First he had me go to a Seattle city website to see if there was a drain line or a drain field. At the time I wondered why "he" didn't look it up. In any case I looked it up and the web site indicted I had a drain that leads to the street. Per Fritz, I thought this was good news and he could come out and clear it with a snake as he indicated during first phone call. When I called back with this news he started asking more questions and insinuating there might be a drain field anyway. Why did he ask me to look on the web then and why is he so hesitant to come to house and look for himself?!?! He is supposed to be the expert. He then suggested I start digging the ground where the downspout goes to the sewer line! I finally asked him if he was interested in doing this job because it sounded like he was not. People like him are why people like me call for help and service. Fritz provided neither. Each time he asked me to do something I want to say, "Isn't that your job?" Needless to say I will not be dealing with this joker. read more