Full price was charged for no work in a 10-minute call. a…read morediscount would have been appreciated.

My service request for a shower valve replacement was assigned by my home warranty company to…read moreEnchantment Refrigeration on 11/20/23. At that time, I called and spoke to Leroy, one of the owners, who assured me that they could get the job scheduled for shortly after Thanksgiving. He asked me to call him back the week of 11/27, which I did. Each time I called him, he was too busy and asked me to call him back later that day or the next day. After literally 4 tries, Leroy finally scheduled the job for 12/4 at 10 am. I called him on 12/4 at 9 am just to confirm that his crew would be arriving within an hour or so. At that time, he told me that my home warranty company had cancelled the assignment & his crew wouldn't be coming. I found that hard to believe as I have a lot of experience with my home warranty company and they don't just randomly cancel service assignments. So I pushed Leroy and he admitted that "his other owner" had cancelled it on Friday 12/1 but Leroy couldn't explain why since he didn't do the cancellation. This made me quite irritated and I told Leroy that I would be giving his company a very bad Yelp review. When I called my home warranty company, they told me that Leroy himself had actually cancelled the job with them on Wednesday 11/29. So at this point, it was clear that Leroy had lied to me in a number of ways. In the meantime, "the other owner" (that is how he identified himself) started texting me, apparently out of concern for a bad Yelp review, and told me that he had suffered a death in his family on Friday and that is why he had cancelled the job and forgotten to call me. I responded that I knew he was lying because AHS confirmed that Leroy himself had cancelled it on Wednesday, not Friday. It became obvious that this "other owner" was willing to tell any lie in order to avoid a bad Yelp review. Bottom line -- thanks to Enchantment Refrigeration, I have nothing to show for my 2+ weeks of waiting to get my shower valve replaced except a bunch of lies. I highly recommend avoiding this unprofessional firm at all costs for your plumbing repairs.

Prompt service at a good rate. Easy to work with and open about costs and timing. Thank you very…read moremuch!

Worst experience ever! These two guys, Thomas and John were very difficult to communicate with…read more Their invoices were scribbled by hand and impossible to read with all the misspellings and incorrect dates. I'm not sure what was going on with Thomas, but they overcharged for their hours and were asked not to return due to an issue that occurred. I offered to pay them for what they had completed and he threatened me. Very unprofessional! I would not recommend them to anyone!

Was quoted $11k to replace an existing air conditioner that had a leaky pan. The unit was quoted at…read more$2000 and labor at $9000! There was almost no description of what the labor was for and when I asked i was told by sales they just deliver the quote not the price. Obviously they didn't want the job.

Our tech, Jared, was on time, polite, knowledgeable, provided photos and explained repairs needed…read more Very happy with his service.

My wife and I have joined the "fraternity" of homeowners (there are many!) with a Lightning…read moreProtection System installed on our home. Earlier today, Mike Gorman (Gorman Lightning Protection) and his grandson, Hank, finished the installation of a Lightning Protection System on our home, complete with multiple whole-house surge protection devices. We are well pleased with the system, the product installation (mostly hidden unless you are looking for it), and the process, as well as the stellar customer service. From initial contact until completion Mike and his company were informative, professional, and reasonable in cost. For those who have concerns about the product and installation costs, consider this: - one lightning strike to our home resulted in nearly $13,000 to replace and service damage to our home. - This $13K only considers the tangible costs and doesn't consider the intangible - the inconvenience and time required to file the insurance claim, research vendors to replace damaged items, and select vendors to complete the work. - The total cost for the Lightning Protection System (parts and labor) was about 1/3 of the insurance claim. I am not a good predictor of lightning events so it's important to us to address the potential for continued future lightning strikes that likely would result in damage to our home. If the past several days are any indicator, lightning events occurred all around us. No strikes to our home during these, but what does the future hold? If not already clearly stated, my wife and I highly recommend this company! Their website: https://www.gormanlightningprotection.com/gorman-lightning-protection/ - note this company is based in Aurora, IL (there are others with similar names).

As a subcontractor working for a general contractor did not obtain the required permit and lied…read moreabout it, did work not to code which had to be redone and cost considerably in dollars and stress. We've learned not to trust any contractor but to see the permits and insurance coverage prior to work being done. Very disappointing.

Hello, I had the pleasure of meeting Tony from PipeWork Heating and Cooling. The work he provided…read morewas top-notch. He's very professional and got the job done in a timely manner. I would highly recommend him. Also the price was very reasonable. I would give him a 5 star.

I had a leak, plumber said it was my yard hydrant, replaced hydrant but still have leak. Plumber…read morewanted to replace complete line to meter without checking for leak using detection system. Over charged for replacing faucet and didn't meet appointment time, no return calls or to set up another appointment. Used another plumber that had leak detection come to locate leak which was in irrigation line next to hydrant. Cannot recommend this company.

It was a mediocre (at best) job. I cannot recommend for larger jobs, I think they would do great…read morefor smaller jobs, especially dry wall. You get what you pay for. Communication was great but overall quality of the work was quite lack luster and extremely sloppy.

We have used the services of Always Construction in the past, and when we had to have some major…read morerepairs done recently on our home, we called them again. Their crews are made-up of individuals who are very talented and skilled, and who take pride in their work. Whether they are replacing your old wooden deck with one of Trex, repairing a leak, or making repairs and repainting your home, you will be satisfied. They keep you informed of their progress and their goal is a job well-done!

Wow! Broken entry door lock forced us to find alternative way in, damaging door in the process…read more Jade arrives, assesses the situation and determines restoration is better than replacement; then, takes care of it like it was a piece of fine furniture--amazing care and detail. Highly recommend!

Customer beware. You do not want to do any business with this company. Nothing but lies and empty…read morepromises. I should have known after they overcharged for a simple repair early on. They will ask you to pay everything up front, and then compromise for taking small money draws. Don't do it! Not only did this company fail to complete the job and after taking my money, dollars, they also stole tools and appliance from my home. Not to mention, I'm almost certain heavy drugs were brought on, and used at the property.

Omar saved us in the middle of a heat wave! Our AC was not…read moreturning on and he came the very next day fixed it quickly. Super appreciate his service and highly recommend.

We recently had ductless air conditioning installed in our home (4 rooms, approx. 2000sq.ft.) High…read moreDesert was the lowest of three estimates, and had been recommended by a friend. The project was completed ahead of schedule, and we were impressed by the quality, communications, cleanliness, and general workmanship of their team. We will be using them for future maintenance and other non-related projects. Hugh Casey 3/20/20