Cristian Herrera is the reason we came. He was friendly and worked diligently to sell a car to my daughter so we followed her lead. We found Cristian to help my son find a car and it took a couple of trips to lock in a great deal. My other son had also purchased a car from this location and had a great experience as well. Everyone involved was helpful, not pushy at all and made the experience memorable. read more

I've been to AutoNation Honda Valencia several times, and by chance I kept getting Maricruz as my Service Advisor. Now I realize how lucky I was. From now on, I'll be scheduling my appointments with her whenever possible. The technicians do a great job working on the cars, but what really stands out is Maricruz's attitude toward her customers. She genuinely cares, takes the time to explain everything clearly, keeps you updated, and makes you feel like you're valued instead of just being another appointment. That level of customer service is becoming harder and harder to find. Thank you, Maricruz, for setting such a high standard. You are a huge asset to AutoNation Honda Valencia. read more

I am happy to report this car dealership has turned things around since my last experience attempting to purchase a car several years ago They had both cars we wanted to test drive so went on two separate occasions - one to look and once to finally test drive once a decision was made that it would definitely be a Honda and not a other brand To make things easier - I asked for quotes through Truecar via Sam's Club. Sitting at a dealer trying to decide on the price takes too much time and is way too stressful. Also right now - I needed to get the best deal I could This dealership responded quickly as did several other dealers . After going back and forth a couple times - a price was agreed upon. I like the idea of keeping the sale local to where we live, but if it didn't make financial sense for us it wasn't a deal breaker - luckily we kept it local Many things have changed since buying a car 10 plus years ago . I should have asked a few more things up front to be better prepared - Honda had a loyalty offer - I didnt know we would need to bring in the registration I also feel like maybe the dealer could have let us know this before we came in - and also ask about trade ahead of time It still took about three hours to get out of there - much longer than I anticipated . Everyone was patient - we worked with Jake who is super nice and down to earth - so it wasn't hard A couple things were missed - when we test drove the car we ultimately purchased - it was still in shipping mode - that should have been dealt with right after we had driven it . It took over a week to decide to make the purchase - guess what - driving it home we discovered it was still in shipping mode - not cool - also the tire pressure sensor we had to bring it back the next morning to be dealt with but Jake handled everything The car and windows were also not washed well - and there was film build up that we ultimately had to deal with. It's still a huge investment even if you are getting a good deal. I and glad to see they have changed things up and are more customer focused because 10 plus years ago I swore I would never buy a car here with the way I was treated back then Thanks Jake and everyone else read more

I highly recommend coming here to purchase a vehicle. Kenneth, also known as Kenny, was my salesperson, and he was absolutely amazing, completely hassle free and easy to work with. He reached out to me right after I made an inquiry through AutoNation.com and answered all of my questions promptly via text and email. By the time I arrived at the dealership, everything was prepared and ready to go, which made the process incredibly smooth. The finance manager, Mario, was just as great. He was professional, straightforward, and did not pressure us at all when it came to warranties. When we declined, he respected our decision without any pushback, which I really appreciated. If you're planning to purchase a car here, definitely ask for Kenneth (Kenny). He is kind, genuine, and truly makes the experience enjoyable. Overall, a great dealership and an easy, stress-free car buying experience! read more

I brought my vehicle to Honda multiple times for the exact same audio/infotainment issues, and the problem still hasn't been resolved. Each time I brought it in, I was told there were no loaner vehicles available, which made the repeated visits very inconvenient. Instead of properly diagnosing the issue, the technician simply reset the audio system. Now they're blaming my phone, claiming I have too many apps connected through Apple CarPlay and that I need to remove them. That explanation doesn't make sense, especially since I deleted the apps they told me to remove and the exact same problems continue. Rather than identifying and fixing the root cause, it feels like they're making excuses instead of standing behind their product. I'm very disappointed with both the service and the lack of a real solution after multiple visits. I expected better customer service and technical support from Honda. read more

What a joke of a dealership. I had a feeling their Google rating was too good to be true, and unfortunately, I was right. 4.7 stars? Maybe on Google. Definitely not in real life. We came in seriously looking to buy a car. To be fair, our sales guy was actually very nice, helpful, and respectful. No issue with him at all. The problem started when it came time to talk numbers and he brought over his manager -- luckily for him, I forgot his name. The manager came over smiling, shaking hands, acting overly friendly, talking about what a wonderful day it was. Then the second we started discussing price, the whole act disappeared. We told him where we wanted to be, and instead of having a normal professional conversation, he immediately became condescending. He basically told us, "Yeah, we're not doing that," then launched into a lecture about how we don't understand car sales, how our number was impossible, how the value of the car justifies the price, and how MSRP was apparently the best they could do. Do you seriously think customers are born yesterday? I had already done my research before coming in. The price we asked for was completely reasonable, and clearly not impossible, because we ended up finding an even better deal somewhere else for less than what this dealership claimed could never happen. Instead of simply saying they couldn't meet our number, the manager kept going in circles, writing down random numbers, talking down to us, and making it seem like we were stupid for even asking. At one point he basically acted like any calculator would prove us wrong. The whole interaction felt belittling and unnecessary. Then, when we made it clear we weren't interested, he got up, didn't shake hands, and walked away like a child throwing a tantrum. That's your professionalism? If you're a sales manager, learn how to speak to people without being arrogant, rude, and emotionally immature. There is a way to say no without making customers feel small. There is a way to negotiate without acting like people are idiots. The best part? We left, found a better deal, and bought for even lower than the number they acted like was impossible. So who didn't understand the market? Avoid this place. They'll act friendly at first, but the second you negotiate, the attitude comes out. Condescending, greedy, insecure, typical dealership behavior. And those reviews? Yeah... I'm not buying it read more

I normally hate the car buying process. It's super frustrating and stressful. However this dealership was great to work with. No high pressure sales tactics, no pushy or difficult to deal with salesman, finance teams, or sales managers. They were fair in their negotiations. I'm 41 and have negotiated with probably 40-50 dealerships all over SoCal over my life. They provided transparent out the door pricing. I walked away happy. They didn't even ask me to provide a Yelp review like other dealerships have. So even though I don't normally think to do this, I wanted to give credit where credit was due. Big thanks to my salesman Alfred (AC)! I highly recommend him. Big thanks to John the sales manager. And big thanks to Chris Rivas the finance guy. read more

AutoNation Honda Valencia - Honda Accord Hybrid Touring - Car Dealers Near Me - Valencia, California

I was shopping for 2026 Honda accord hybrid.So I decided to give a call to autonation Honda of Valencia since I live in Valencia myself.My sales person was Myloh.So i talked to the guy gave him the numbers I was comfortable with for 5 year loan and asked him if my numbers are reasonable.The next day he calls me and tells me that I am looking at 690$ a month for 60 months.I said that is a high number for me and I will try different Honda dealership.He asked me what payment I am looking for.I said I want to be at 625$.With in a few minutes a finance manager Ryan is calling me.He said if I will take a car today which is July 4 he will get me that payment.Before going there I called Myloh one more time to make sure that this is gonna be the number I gonna get and asked him to confirm with manager.He texted me back with yes it is confirmed.So I go there and fill up credit application and they run my credit.My credit is 820.So he comes out with payment of 711$.I told him this is not the number we agreed on and I want to talk to his manager.Ryan the finance manager who I talked before comes out and tells me that the loan was for 6 years which I never even mentioned.When I told him that during our conversation I said I wanted 5 year loan he said that I never told him that.I asked him if we can listen to recorded conversation.He told me that only inbound calls are recorded.And since he called that conversation is not getting recorded.i got upset and told them that they are playing games with me.He was extremely RUDE and offensive and told me to take it outside to the street.I asked him if he is challenging me as crazy as it may sound. Told him that I am not trying to be a jerk but you guys brought me in ran my credit and now giving me completely different numbers.He's response was that I was a jerk since I entered the dealership.So he calls I customer who wants to buy a car from him a jerk.His answer was you are not my customer.Really.Let alone I am servicing my other car at their dealership for over a year now.I asked him who was the general manager of the place and he acted like he didn't care by saying you can call whoever you want to call.He showed me the numbers again which where nothing we talked about before and said take or leave it and pointed to the door.This is Crazy.Unprofessional.Unacceptable The guy has no idea how to talk to the customer.I read some other review and other people had same experience with this guy.I am gonna reach the owner of that place.He needs to teach his employees how to speak and behave with customers.I will also reach corporate office of Honda USA and escalate this matter as high as it can get.I would definitely not recommend buying a car from this dealership Stay away from Myloh salesman and Ryan the financial manager. read more

My sister got a car from them they screwed up on all the paper work so when to refinance a nightmare and not willing to figure it out when they messed up but yet happy to take her money. NOW my sister just needs a 3 digit code for the radio display because it won't work. They are refusing to give it as they want her to go in to charge her a diagnostic fee of 200-300 dollars just so they can charge her for the code. When on her manual paperwork there is a spot that they should have provided and they don't so they can be crooks and get your money. DO NOT GO HERE THEY ARE CROOKS read more

Dog friendly dealership! They always welcome my dog and everyone goes out of their way to give him some pets. This dealership is THE best in all of California! I drive over 1 hour from another city (where a Honda dealership is located) just to have my Honda Civic serviced at Valencia Honda. I even used to drive in from San Luis Obispo , that's how amazing this dealership is! You can tell everything about a dealership in how the employees act. The service techs and advisors are always smiling, laughing, and having a good time at work. I have yet to encountered an employee who isn't happy, which is an absolute rarity these days. Management must treat them right! A Plus! Protip: hiking trails along the river while you wait for your car to be serviced is an added bonus. read more

AutoNation Honda Valencia - Hiking trails right next to the dealership. An added bonus while getting your Honda serviced. - Car Dealers Near Me - Valencia, California

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Today I worked with Milo, Ryan and Mario. I bought a used Honda Pilot from the dealership. Milo and Mario were fun to work with. We had great conversations and it helped the time pass by. When I first met Ryan, he seemed pretty harsh. However, over time he warmed up to us and was good to work with. There was an issue where the car didn't come with a secondary key, but they were nice enough to give me the option of receiving one at a later date. I appreciate that gesture and the conversations that we had during the lengthy process. read more

My service advisor today was Juan. I'm in a very frustrating situation with a new car. He was kind and patient and had some good ideas for me. read more

Milo and Ryan were great! They have fast service and are very friendly! Got the job done.

I am updating my original review after speaking with the dealership's management and seeking legal advice regarding my situation. When I purchased my Honda Accord from this dealership, I was under the impression that I was buying a Certified Pre-Owned vehicle that met Honda's certification standards and had no significant prior damage history. Nearly two years later, while attempting to trade in the vehicle at another dealership, I learned that the front and rear bumpers had previously been removed and repainted, indicating prior repair work that had never been disclosed to me during the sale. After discovering this information, I contacted the dealership and spoke at length with the General Manager, Bryan. During our conversation, Ryan repeatedly stated that the dealership was not required to disclose prior damage or repairs to a vehicle. This was extremely concerning to hear as a consumer. After consulting with legal counsel, I learned that while dealerships may not be required to proactively disclose every minor incident, they cannot misrepresent a vehicle's condition or withhold information they know would be material to a buyer's purchasing decision. What disappointed me most was not just the vehicle's history, but the dealership's initial response when I raised legitimate concerns. Rather than acknowledging my concerns, I was repeatedly told that no disclosure was necessary. Only after a lengthy discussion did Ryan agree to buy the vehicle back and offer what he described as the best possible value following an inspection. While I appreciate that the dealership ultimately agreed to work toward a resolution, I remain troubled by the information I was given and the way my concerns were handled. Consumers place trust in dealerships when purchasing Certified Pre-Owned vehicles, and transparency should be a fundamental part of that process. I encourage prospective buyers to perform their own due diligence, ask detailed questions about a vehicle's history, and obtain independent inspections whenever possible. My experience has left me questioning the level of transparency provided during the sales process, and I believe other consumers deserve to be aware of that before deciding where to do business. read more

I didn't think this smooth of car buying experiences existed! Worked with Milo and Ryan -- both were rockstars. I reached out about a 2026 Honda Passport on Saturday morning, Milo reached out and we worked on a negotiation via text + one quick phone call before my husband and I drove out. When we arrived there were no surprises, everything they agreed to over the phone was exactly what we were met with in-person and the entire buying experience was just a little over two hours long. 10 stars for Milo over there, he made the whole thing smooth, seamless, and stress-free! There were no shenanigans, no schemes. If you're looking to buy, this is your place. read more

Wanted to update my review. I contacted service department and went back. The person who helped me was friendly and understanding (I forgot his name, sorry). They were able to replace the condenser, like they were supposed to the first time and showed me photos of black spots on evaporator, which supposed to indicate a leak. They did not fill up the condenser with freon for some weird, allegedly environmental, reason. So, it's impossible to know if there's a real leak in the evaporator or some tiny microscopic one. I was basically told that reason and that they can't guarantee if it's gonna work... I feel like it should be up to me. I went to a different shop and had to pay for freon... and it's been some time now and it's still cold as ice... So, I'm glad that they replaced the condenser, but why they couldn't fill it up with freon I don't know. Their excuse didn't make sense. I had to spend extra $500 somewhere else and write Honda a bad review my AC to work. I might just start going to Van Nuys or Bakersfield read more

AutoNation Honda Valencia - Invoice - Car Dealers Near Me - Valencia, California

I used to come here for service for the last few years. Everything was always great until May 18,2026 when I had an oil change and tire rotation done on an Acura TLX 2020. Juan Espinoza, the service advisor told me the coolant reservoir tank is completely missing. I took my car to multiple mechanics after this and they said it looks like the coolant reservoir tank was removed professionally and never put back on. AutoNation Honda is the only place that services my car. Jason, the manager look up all the service records and came to the conclusion that the coolant reservoir tank was probably stolen recently. This is unacceptable, immoral, irrational, and unethical for someone to do this. I've been a good customer here until this happened. There's no way a coolant reservoir tank magically disappears. Wouldn't make sense unless someone physically removed it. This is the only place I service my car and now I cannot trust them anymore because of this. What a shame. They were good until this happened. Now, I realized this is why dealerships get a bad reputation. Weird because they were good before but after this recent visit, the coolant reservoir tank is stolen and magically disappeared. I am shocked someone actually decided to steal such a part. The service advisor, Juan tried to quote me $600 for this missing coolant reservoir tank. Then tried to bring it down to $500 with a discount. He even said I have to order the part with the bolts too. He's horrible as a service advisor. Nobody says to order the part. The service advisor always orders the part. It's already bad enough this scum bag quoted me $500-$600 for a missing coolant reservoir part. I'm not dumb, Juan. That's bull$hit. It isn't even a repair. AutoNation Honda is refusing to take responsibility for this. Because of this, I will be going to an independent mechanic who is honest, reliable, and more fair. He only charged me $35-$40 to replace/install the coolant reservoir tank that is completely missing that AutoNation Honda most likely took. This place changed and I am no longer coming back. Very shocked by this. Now, I know why people call dealerships, stealerships. UPDATE: As of May 20,2026 I got a new coolant reservoir tank installed by an honest and reliable mechanic for only $40-$50. Never going back to AutoNation Honda after this despicable mistake/act. read more

AutoNation Honda Valencia - Coolant reservoir tank missing after oil change. Juan quoted me $500-$600 for a missing coolant reservoir tank. Bunch of Bull - Car Dealers Near Me - Valencia, California

Extremely poor service and a complete waste of time. I arrived at 10:48 AM for my 11:00 AM appointment and was left standing there for 15-20 minutes with no acknowledgment. Multiple staff members saw me and chose to ignore me instead of checking me in. That is unacceptable for a scheduled appointment. When I finally spoke to a service advisor, I was told the oil change would take about 2 hours. Then I was told to "come back before 2 PM," which made no sense and showed a complete lack of clear communication. On top of that, I was charged $89.99 for a basic oil change plus an additional 2% fee just for using a card. Other Honda service centers charge significantly less and don't add extra fees like this. Between the long wait just to check in, the disorganized process, unclear communication, and higher-than-normal pricing, this was one of the worst service experiences I've had. I will not be returning and would not recommend this location to anyone. read more

Dylan was a fantastic salesman. Very knowledgeable and respectful of our wishes and our time. He helped us find the perfect Honda for our needs. Mario was pretty amazing as well. Again, very knowledgeable, respectful of our time. He did offer us extra options and warranties, but did not push, pressure or make us feel bad for declining like others have in the past at different dealerships. I highly recommend this dealership. They gave us top dollar for our trade in as well. The process was quick, thorough, and it was a very friendly environment. Ask for Dylan and Mario! read more

AutoNation Honda Valencia - Love our new to us Honda! - Car Dealers Near Me - Valencia, California

The parts dept is really great and the people I've encountered are super friendly, but I got a quote of $440 to replace the belt moldings on my civic 2 door. That's the rubber gasket lining between the window and the door. It's a super easy job that even I could do but it would probably take them perhaps 10-15 minutes. Maybe less. I called Pasadena Honda and they quoted me $120 total, which is their minimum. This is why dealers get a bad rep. Update: I got it done at Kiwi Honda in Newhall for a negligent amount. read more

Had a very great experience buying my Civic at this dealership! Drove an hour from home and was well worth the drive. Milo was a great, knowledgeable, and friendly salesman. Chris in finance was very straight forward and made the process simple. Would highly recommend buying your car here! read more

I had one of the most frustrating service experiences I've ever encountered at Honda of Valencia. I brought my vehicle in multiple times for an ongoing issue and was repeatedly told "nothing is wrong," even though the problem clearly persisted. Instead of properly diagnosing the issue, I was met with dismissive responses and a lack of accountability. The communication from both management and the service advisors was unprofessional and, at times, outright rude. Concerns were brushed off rather than taken seriously. There was no sense of urgency, no transparency, and no effort to genuinely help resolve the problem. It's incredibly frustrating to trust a dealership with your vehicle and feel like you're not being heard or respected. Based on my experience, I would absolutely not recommend this location. read more

I am giving NO STARS!!! This dealership has been a nightmare first off I had a recall on my 2019 Honda biggest mistake ever to have taken it there in January my car was in perfect condition didn't have one problem what so ever! After the service was done a month later my car started having problems I took it back twice and they didn't fix my car they made it worse they told me my car had many problems that added up to almost $7,000 I was livid because they're the ones who supposedly did the fixing on the recall gave it back with problems! I took my car to a trustworthy mechanic in canyon country and they fixed evrything that had nothing to do with what they were throwing at me at HONDA AUTO NATION FOR ONLY $900!!! DONT TRUST THIS PLACE!!! NEVER GOING THERE AGAIN!! NOT EVEN TO BUY A CAR ANYMORE!! Going to TOYOTA FOR THE UPGRADE read more

AutoNation Honda Valencia - Taking my car elsewhere never coming back here again!! - Car Dealers Near Me - Valencia, California

I'm friends with my local Honda dealers sales manager and finance manager. I've got a lot of very good friends in the car business. My father-in-law used to own a Chevrolet dealership. So I know the car business pretty well. I wanted to get my wife a new Prologue. Problem was my local Honda dealership didn't have any in stock. So I decided to drive an hour down south to AutoNation Honda in Valencia because they showed they had 23 of them in stock. I told my wife I doubt that we come home in a new car. Let's just drive one and see if she likes it and go from there. Well our salesman, Milo was just a really nice guy. Not pushy at all and just really a good kid. I told him I probably would be a challenging customer and he said that's okay. After a round of bartering I was able to meet his sales manager John Jonas. John is a incredible sales manager. He did not let us go home without a car. He gave us a good deal and made the drive worthwhile. We love the car and I honestly was expecting to go back to my hometown and get a better deal from my friend Gus who is the sales manager at my local Honda dealership. But no John hooked us up. The finance manager Giovanni was a nice as well. The only issue I had is that we waited 30 minutes for the car to be detailed and when they brought it out it was still dirty and was not cleaned. We're pretty tired at that point and didn't want to send it back to be cleaned so we just took it the way it was and went home and washed it when we got home. This wasn't Milo's fault and he was very embarrassed and wanted to make it right. But we said it's okay. I knew John was a good guy because when I was talking to him in the front, this other customer had little girls that were running around the dealership. They ran back up to him to talk to him and he had printed out coloring book pages for them. So I knew he was a dad. This is a really good dealership. If you're looking for a good deal, I highly recommend you reach out to Milo and hopefully John Jonas is your sales manager. read more

DO NOT GO HERE FOR SERVICE I was quoted $850 to change an axle seal on my 2024 Type R, which had zero issues before getting the steering recall taken care of at this dealership. Within 200 miles of the steering recall being completed, the car is covered on the underside of fluid coming from the transmission. Coincidence? Oh well, they then say its not covered under warranty and it will be $850. My service advisor Phil says they will clean up any oil from the underside of the car and replace the part in a couple hours. car wasn't ready till the next day (No big deal to me) but after over 24 hours in their possession, the car came back with 12 miles added to it and the underside is still covered in fluid. The part was $63 and $800 for the labor. The labor was not even completed to what the advisor stated, and I cannot even check to see if they did the service correctly or even at all since its covered in fluid still. Beware going here for any services. read more

AutoNation Honda Valencia - Fluid covering every surface they worked on - Car Dealers Near Me - Valencia, California

I bought my car here almost 2 months ago, and not only did they sell me a car that never passed smog, I had to drive back up 5 different times just for it to still not pass. I left my car there and after 3 days, and over 400 miles they decided to finally change the o2 sensor. When I picked my car up I found fast food trash in my back seat. When I brought this up they just said "oh ill let someone know" It wasn't until I got home and moved back the passenger seat did I discover cigarette ash and spit out sunflower seeds. I have emailed, called and even opened a case with corporate, and I have yet to hear anything back from this dealership. Just be aware when you take your car in for service. read more

AutoNation Honda Valencia - Cigarette ash from them smoking in my new car. - Car Dealers Near Me - Valencia, California

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Updated review: Took my car to Galpin Honda in San Fernando. They found that I also had a fuel pump recall that was NOT taken care of. I've brought my car to this dealership so many times, up to 3 times a year since the ownership of it & they never bothered to fix my fuel pump. Get ready to be sued read more

I was out here for a photo shoot and my battery was smoking and giving off a weird smell like it was rotten eggs; quickly looked up the problem and thankfully my battery was still under warranty when I bought it at honda dealership there. I got a copy of my receipt to show them here, I was able to get it replaced before closing time. Thankfully someone was still working: Shout to Curtis in service for helping me out because there was no way I would have driven back home with my battery smelling and stinking like that. I would have slept in my car if it came down to it. But all good now. read more

Unfortunately, this is the closest location to me so I take my car here for service. Seems like every time I take my car here, the service gets worse and worse. Additionally, the guy in the parts department always seems have an attitude and he's rude. When I asked to speak to the manager, he was even worse. Just goes to show how this place is managed. It's clear that they don't respect their customers considering I spend a lot of money to get my car serviced here. I get better service from a 18 year old kid at a fast food restaurant. At this point, I'll drive the extra 30 minutes just to not have to deal with this place and their staff. Never again! read more

Brought a vehicle here for a fuel pump recall. Next thing you know the check engine light comes on. Took the vehicle to a different mechanic who showed me how a hose in the engine bay was deliberately sliced open. He was willing to replace for free. This Honda dealership is shady. They will cause more issues so you take your vehicle back to them and end up paying even more. Do NOT go here. read more

Brought my car in for one problem and somehow drove away with three new ones. Impressive, honestly. When I picked it up, there was a loud rattling sound that definitely wasn't there before so I turned right back around. When I asked what happened, I got the same answers on repeat: "Don't worry, it's covered under warranty," or "That's a good question." No actual explanation, no accountability just vague reassurance and condescension. To make it worse, they talked to me like I wouldn't understand anything about my own car. It was obvious they were dumbing things down, and I left feeling completely dismissed and looked down on as a woman. I've never felt so mistreated at a service center. They only fixed the rattling after my dad literally told the mechanic what was wrong with it. So apparently, you have to bring a man with you if you want to be taken seriously here. I later took it to a different Honda dealership, and they confirmed my car was totally fine. So thanks for the wasted time, frustration, and the extra noise you created for me. If you enjoy being talked down to and gaslit about your own car, this is definitely the place. read more

This was my first POSITIVE car dealership experience in 30 years! Bryan was our salesperson and he sold us a 2024 used Kia Carnival SX Prestige (naming the car so he knows this is Richard and Maria :p). His sales technique is EXACTLY what I needed - professional, calm and real. They didn't try to rip us off, they gave me an AMAZING price for my trade in (slightly above the KBB offer!) and we drove off in our new car feeling amazing about the entire experience. Thank you Bryan and the entire crew for staying with us until almost 1am to complete the deal! read more

Sanjay was very helpful. Long story, but our car broke down in Valencia while we were visiting friends. We wanted to sell the car so it made sense to sell it rather than repair id. Sanjay worked with us via call and text and made the transaction very easy. We popped into the dealership last Friday and he had all of the paperwork completed. All we needed to do was sign and pick up a check. He was fantastic. read more

This was my first service visit to AutoNation Honda. Zachariah and team were amazing and finished the service before the estimated time and they were great with communication. We'll certainly be back again soon. read more

I have been going here from the day i bought my new accord for all maintenance. Every thing including tires and windshield wipers. No other mechanic has ever been allowed to touch my car but the dealership. Last week i called William the service manager and told him my windshield washer tube was squirting water just behind the passenger side tire. I asked how much to fix it. He said it would have to be diagnosed first at a cost of $185 then the cost of the repair approximately another $150. I told him exactly what the problem was and the parts from their parts department was $12. He had to diagnose the problem first. I took my car to the local shop near my house and they replaced everything for $60! William you lost a faithful customer because of your greed! I will never trust you again. read more

Service at this location is horrible. I scheduled a 10:00 am Saturday appointment 3 weeks ago for an oil change, that's all! After checking in I was told my car will be ready at 2:0 pm. 4 hours for an oil change. I will not return to this location. read more

This is the worst dealership my husband and I have ever dealt with. It's a shame because there was a time when dealerships would actually want your business. We brought my car in 3-4 times to get the compressor repaired. Each time I left with it, something was still wrong and my AC wouldn't work. The last time I picked it up, none of my sensors were working. I asked them about it and they said it wasn't their responsibility and they refused to fix it. The "manager" said the same thing. They gave me the number to a body shop which basically said they would charge close to $1,500 to fix it. Needless to say, I didn't get it fixed. Fast forward two years and something is wrong with my AC again. I took it to them because I have an extended warranty. They said it had too much Freon. When my husband told them they were the only ones who could have overfilled it because we hadn't taken it anywhere else, save for oil changes, they said that that was impossible because it wouldn't have lasted that long being overcharged. Again, no responsibility taken whatsoever. I will never take my car back for service with them nor will I ever buy a Honda again. read more

Great car dealership to buy from. I have personally bought four different cars over the years, with complete satisfaction. Christian Herrera is an outstanding salesman. Very thorough, and extremely accommodating. Thanks again. read more

If you are looking for a new car and no-hassle purchase, you should go to AutoNation Honda in Valencia. I highly recommend working with Kenny Ordona, he is the best car salesperson I have ever bought a care from. He listened and really heard what I wanted and needed. I was not an easy guest and he demonstrated extraordinary patience and kindness. I would definitely buy another car from him and would recommend him to my family and friends! I am loving my new Honda HR-V. read more

Thank you to Austyn at autonation Honda for a wonderful experience. My appointment was smooth and efficient! He was professional, friendly and helpful. Kept me informed and my car was ready quickly. read more