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FRSTeam by Cappys

2.8 (8 reviews)
Closed • 9:00 am - 5:00 pm

Services - FRSTeam by Cappys

Damage restoration

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Strong Wall Construction

Strong Wall Construction

(18 reviews)

I am very disappointed to write this review. Strong Wall Construction came highly recommended, yet…read moremy experience was extremely frustrating. The original quote they provided was incomplete and missed numerous critical items needed to restore my home. Instead of taking responsibility, the company attempted to blame me for the oversights and tried to charge extra beyond the original contract. I ultimately had to hire a lawyer to enforce their obligations and ensure the work was completed. A three week project extended into a four month nightmare. Not once did they apologize or offer any compensation for their incompetence. Delays were constant, communication was poor, and I was forced to live in a construction site with rain falling into my living room for months. Despite repeated requests, I was never able to speak directly with the owner, leaving no one accountable for mistakes or timelines. Strong Wall finally rewrote the scope after lawyers got involved but framed it as a favor to me rather than the fulfillment of a contract I had trusted them to execute properly. If you hire Strong Wall, be prepared to manage the project yourself, chase every detail, and enforce the contract with persistence and documentation. -- Baltimore Homeowner & U.S. Navy Veteran

In October of 2024, Strongwall did a job on our entrainment room. Everything seemed fine when I…read moresigned off. 10 days later final payment was made and everything was still good. Shortly after in the beginning of November, 2 bifold doors fell. 1 damaged our new floor and destroyed a TV. Also we had a problem with a vanity that they installed. I made numerous calls for them to repair the issues. I'm still waiting on a call back. On July 7 2025 I received a call from someone claiming to be the Controller saying I owe them over $2000. This after the final payment was made in October 2024. And I had to pay other contractors to fix their work that they wouldn't even acknowledge after they got the final payment. I would suggest staying away from this company.

FRSTeam by Cappys - damagerestoration - Updated June 2026

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