I was just walking by and saw that they have dipping dots. My kids love dipping dots and there…read moreisn't anywhere convenient nearby to get them. They have multiple flavors and the owner was very nice and friendly. All in all, a very smooth transaction.

As a single family household on middle island, I don't have access to easily drive to the post…read moreoffice on Webster. Square One has become a regular stop and I'm so thankful for the convenience to mail my packages more easily. They can accommodate shipping service for USPS, FedEx, etc and truly make it a one stop shop.

The address is deceiving. If starting on park ave there is a coffee shop with the same address…read more Cross park ave and Find the alley leading to a parking lot next to the pizza and shoe store. Follow the alley almost all the way to the next street. It's past the Japanese restaurant on your right. Once found my service was quick. I had a package to send back and got a tracking receipt.

Helpful, knowledgeable staff. Usually a short wait or no wait at all. Parking may be a challenge.read more

Great customer service by Cassandra and Emily! They helped with my notary services! Extremely…read moreprofessional and personable! I drove from Hayward because the service was offered here. Store was clean and they were super efficient! Definitely would come back

Sorry about the negative review. l would delete it but don't know !…read more Staff is polite and helpful. Very professional! Thanks!

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Just had a great experience -- I showed up after closing time (thought they closed at 7, but it was…read morereally 6:30 and it was about 6:40 when I showed up.) I'd rushed out of the house realizing it was the last day to make an Amazon return, and so I would have been out of luck . . . except that Ken (who was lovely in every way) allowed me to come in and process the return. So kind and over-and-above customer service!

This response from the owner of this establishment is exactly why the store was empty when I got…read morethere. You said I showed my class. Fine. You just showed you have none. Not only is this staying up on Yelp this is going to be forwarded to UPS directly. I paid for the service despite me knowing that it was a ridiculous charge and shows why your store continues to be an empty hole-in-the-wall with a most of your reviews being 1 or 2 star complaining about you, in particular. Guess this explains why you only get a paying customer as often as you get a good review for you here on Yelp, in your own words, "once in a while." The original review and response, for context: $4 to print a prepaid label. Terrible wifi so I couldn't even email them the label using their wifi. Why would I need to email the label to you in the first place unless you're not an official UPS Store? I didn't have to pay this fee at another location and a legit store would be able to scan the label from my phone to look it up and print it without charging me. Not coming back. Get you sh-- together, "UPS." Business owner information Local Business Customer Service Jul 12, 2025 Yes, we do charge for services, once in a while we come across people like you who wants free services and use foul language if they don't get one. You just showed your class

Fast, efficient, and zero hassle. Came here to drop off an Amazon return and was out the door in…read moreunder a minute. They scanned the QR code, took the item, handed me a receipt, and I was done. Highly recommend this location for quick drop-offs!

UPS @ Marina Village shopping center in Alameda…read more Thanks for the assistance in shipping a package across the country in less than a week. Very knowledgeable and friendly staff. Free parking Near VJ Sports Bar and Savers Thrift store.

Horrible. I went there to drop off a 1 ft box, that had a pre-paid UPS shipping label. It was…read moresealed on all sides, except for the top. I asked for a 6 inch piece of tape and was told they had to charge me $1.00 I called UPS Store's HQ and was told that some stores even charge up to $3.00 So I get I was only nickeled & not dimed. Leaves me curious how much they would charge for a paperclip, or if I had to staple something? I guess the store doesn't care about its customers, but instead wants to profit every way possible from the community.

From the owner: The UPS Store #0578 in Alameda offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Marina Village Shopping Center.

Great service! I started elsewhere - post office etc., and remembered I could send packages…read moreinternationally from here. I got in before a short line of three waited behind me and was all done in short order. Passport docs ( a lot of them for Europe; mailing envelopes; etc. all taken care of expeditiously. Even my request for a large, stiff envelope was met with great patience and a smile. The man behind the counter remained pleasant, attentive and smiling throughout this ordeal of multiple docs to mail internationally. He advised me too on the least expensive method ( but a tracked mailing method) too. I'll def go here vs elsewhere next time. A very calming and professional experience when it had far less so at UPS and the post office.

Very supportive team even after I pulled up very close to closing time! They supported an…read moreinternational parcel to Africa no problem.