It's been great the past few times we've been in. The buzzers help to know when food is ready and the wait times aren't as bad as they used to be. Love the food! read more

I called my order over the phone spoke to a very happy go lucky co worker. It's my birthday I asked if the birthday promo they sent me with a bar scan could just be scanned the "coworker" replied yes. As soon as I come in a very skinny and rude teenager refuses to scan it wants to see the email and then refuses to to take my card when I said I'll just pay for it. Eventually she did and still never got the manager so if the manager see this. Your rude little teenaged brat of an "waitress" ruined my birthday lunch read more

Beats mcdonalds. Like the variety on the condiment bar. Burgers are ok nothing to write home about. Always looks clean. Staff is friendly. I eat there a few times a year. Cookies are good. Oh and try the fry ketchup! read more

My hubby and I love fuddruckers, but this location was decent. The fish sandwich here, which is fried, had a strong freezer taste to it. I could kinda hide it with the mayo and pickles, but would probably order something else the next time I come in. read more

This is one of my favorite places to get a burger. The meat is usually cooked to perfection and they have a small area to put what you want on your burger so there is never any confusion. They offer some specialty burgers such as the American Kobe, my personal favorite, and the Buffalo burger. read more

Just asked for refund and left. There restaurant was filthy, more than 1/2 of the drinks were empty, the rest were flat, they were out of onion rings, they had no taco shell for the taco salad. The cheese pot had dried crusty cheese all over the pot on the outside and the silverware was dirty, took me 4 tries to get a fork that I would use after wiping off with napkin. The kids they had working to clean played grab ass in the restaurant. I asked fora refund after waiting more than 30 minutes and still no food. They had to call the manager from the back. That may be why everything was sooo terribly managed on this visit. Will never come back here. JMS read more

So, my review is a little different. We actually had Fuddruckers delivered. It was wonderful! they gave us a great package deal, and the company that handled it did a great job! They were able to deliver dinner to 65 people at the South Plains Fair Ground. A nice company and very accommodating. Cafe' Ventures or something like that. I don't remember since I was on a trip with 50 students and a robot. But nicely done! read more

Never have I EVER had a bad experience here. DELICIOUS food! You top your own burger with fresh produce plus vegetarian options and AMAZING chicken sandwich options.... Oh my gosh :-) so good! read more

First time going there. Different types of burgers, venison, ostrich, etc. Sweet tea tastes a little wierid.

Fuddruckers has very good customer service and do great job

Food was good, and it would be nice to eat with the people you came with. Waited 10 minutes after the rest of the table. Went to check on my order, was told by the manager that the orders are put out I the order received, I tried to explain that we ordered at the same time, he just turned around and resumed putting out other orders. Fill 6 more orders before mine. read more

its been a long time, and fuddruckers is not as yummy as i remember it. i asked for the wheat bun, they were out...my wife asked for the sweet potato fries, they were out..its five oclock and the place was only like 1/3rd of capacity. why are they out? the white bread bun was cold, the fries were luke warm upon receipt and cold very fast, and the shakes... now i KNOW the whole thing about fuddruckers is how big everything is... dude brought our shakes out and they were only half full, and that was including the topping! my wife got a small and i got a large, so there was a small cup and a large cup and both were only half full!! see what i'm talking about in the pics.. when i went up to nicely chat to the guy at the icecream counter about it he said he had put 11 oz of icecream in yada yada, and began explaining measurements to me. i just kept quiet and went back to my table. to his credit, he brought me out another shake. so... THAT dude tried to save face. never the less fudds is HALF of what it used to be when i fuggin used to love this place! so sad. peep the depressing pics read more

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The floors looked like they hadn't been cleaned in weeks, they didn't give us all of our drinks, we ordered to dine in and we got everything to go, when we let the server know they refused to give us plates and sarcastically told us sorry and refused to help us further. The burger was so salty it was almost inedible and the fries tasted stale like they hadn't changed the fry oil in weeks. The workers there looked they hadn't changed or cleaned their aprons in months. The health inspector either hasn't been there this year or doesn't know how to do his job. Steer clear of this place. read more

I'm not sure what's with the fudruckers here, but the food was just not that good. The one in The Woodlands and El Paso are far better. So disappointed. read more

This venue always seems hopping with loads of people and a line to order, but I don't mind that. I like the idea that you can get a wide variety of burgers and top them yourself. My most recent visit featured a slow kitchen and dry, chewy onion rings. At $4 I was expecting better rings. My grilled chicken was good-no issues there. I didn't try one of the 100 varieties of soft drink, so can't comment on that. I was there to help out a charity organization, but don't usually go out of my way to hit Fuddruckers. There are too many better places in town. read more

Went tonight to Fuddruckers. There were only two girls working the front; one obviously training. They were both bussing tables together and also trying to wait on people at the register. The food was adequate, although something always gets crossed up on the order. Both tea decanters were empty. There were two other people besides me wanting tea so I had to go let the girls know ( they were bussing tables). I told them both tea decanters were empty and to also be careful because there was water and sticky stuff on the floor in front of the tea decanters. We got our tea after we got our food. All this was minor. But then I look up and the girls are bussing tables again and pouring discarded drink down the drain of the soda and ice dispensers. That was just gross to me! Pouring leftover drinks and having used cups around the dispensing area. read more

By far the worst burger I've eaten. The meat was cold, buns were not even room temperature and the cheese was slapped on top of the cold meat. Last trip to Fuddruckers in Lubbock. read more

I usually like this place bc the meat is fresh(ish). I ordered a Hangover burger cooked medium. My burger came out well done. I asked them to make me one well done and while I was waiting half the state of Texas showed up in a bus. When I finally got my burger it was well done again. I forced it down - the meat was about as tasteless as a Big Mac. Like I said I usually like this place but the past two times I walked in there were bus loads of high school kids here so I walked right back out. I'm not sure why every school traveling to Lubbock eats lunch here but it makes for really long wait times. read more

This was the second time we visited this Fuddruckers. We like this place a lot. Love that you get to pick your own size of burger that you want and you also get a choice between white and wheat bread which is a plus for me. They also have salads and chicken. Would recommend if your in the mood for a good burger! read more

If you want to overpay and wait 45 minutes to get a hamburger, this place is for you. We had to wait in line for 20 minutes then it took another 45 to get our food. Its just a burger, nothing special. Not only did it take 45 minutes but they didn't make what was ordered. They were out of wheat buns, out of most of the vegetables and the staff wasn't very helpful either. They had the attitude like they were just here to get a check. I live in Lubbock and have only been here 3 times, only when out of towner's want to eat here. Its usually the last time they request it. I personally will not eat here again. read more

Should have known better when the place was empty at 7:30 on a Saturday night. Started off with a dirty cup and the order counter then on to a very dirty dining room and after eating the not so great overpriced burger, the restroom was nasty. The wife said paper towels for toilet paper! The only good thing was a fairly cool Blue Moon. Even if they WERE busy before why the giant mess now!! Sorry Fudruckers never again. read more

I was at Fuddruckers on October 11, 2015 around 1:00PM. Very busy that time of day with the church crowd and others. We had to wait in line to order. After we ordered everyone around us was getting their food but us. After 25 minutes, I asked about our order and was told it would be the second one up. That didn't happen, but while I was waiting, I'm assuming it was the shift manage,r came up to me and called my name and apologized for the wait. There had been a mistake and it would be 3 - 4 minutes longer, which it was. This guy was super nice, refunded my money, which I wouldn't have asked for, but let him. He also said we could have all the cookies and shakes we wanted. Which we didn't. We did get one extra cookie. But he showed excellent customer service better than any place I've seen. This guys was super nice. I should have got his name. Thank you Fuddruckers for you excellent training of employees! read more