Excellent service and a great experience!…read more My car died when I went to the gym, and I was completely stranded in the parking lot near Rally's. I stopped at O'Reilly Auto Parts on 855 W University Drive in Mesa (85201), and a very professional and knowledgeable lady came out to the parking lot to help me. They jumped my car and brought it over to the store, where she carefully tested the battery, starter, and other components. She discovered that the problem was actually a loose battery cable. She fixed the cable and did all the necessary tests to make sure everything was working properly. My car was running again! I was very impressed with her professionalism, knowledge, and willingness to help me when I was stranded. She took the time to find the actual problem and fix it. I highly recommend this O'Reilly Auto Parts location on University Drive in Mesa. Thank you so much for your help and excellent customer service! You made a stressful situation so much easier.

Went to do a return of headlights incorrectly purchased. Had my receipt. Wouldn't return me the…read morecash I paid ($50). Only wanted to do store credit. That would be fine if that's how I paid for it but I expect to be given cash back (or back to my debit card as an alternative). Female manager agreed with me and told me a return to a debit card was fine but Hispanic older male manager overheard and disagreed with her and told her gift card only. For those who deal with cash - beware

Family owned since 1950's. Price and service amazing. They will even load the parts into your…read morevehicle.

my work car got towed from hoa in my area. It's a new car, got it less than 2 years ago it's a…read more2024. Never ever had an issue. The day I get it back now all of a sudden the battery keeps dying. suspicion that they swapped my battery while they had it. what else could it be? 0 stars. Don't trust. rude and disrespectful office lady as well. -0/10 do not trust this place

Tony at the front desk was very helpful and observant not only with switching my alternator and its…read morecore but with helping me start my key after the ignition wouldn't turn all the way.

I'm almost every single person in there was so helpful so kind and so polite and the biggest thing…read moreis honesty. They take parts back without a restocking fee. I came back and bought an air filter and returned the back brake pads because I didn't need them and they were friendly kind and wonderful. Please buy your parts from here so much better than AutoZone..

Visited for a new battery. Emilio, was professional and installed it quickly!! Thanks Emilioread more

Only ones near me with 15w50 Mobil 1. Friendly knowledgeable staff, helped me get some vacuum line…read moreto finish a project. Will shop again.

Fair, quick service, good guys very helpful getting accessories for my Truxedo Elevate rack system!read more

This is the 2nd bed cover I have purchased from Truck Access Plus. I have been very impressed with…read morethe sales staff and how quickly the installation was completed in about an hour.

My car battery died completely out of nowhere, and thankfully there was an AutoZone just a minute…read moreaway. Before going in, I noticed several reviews mentioning Shawn, and I'm happy to say they were absolutely right. Shawn went above and beyond by not only installing my new battery but also taking the time to educate me about battery maintenance, what to watch for, and a few helpful tips to extend its life. He never made me feel rushed and genuinely cared about making sure I understood everything before I left. Exceptional customer service like this is hard to come by. If you're lucky enough to have Shawn assist you, you're in great hands. Thank you for turning a stressful situation into such a positive experience. 10/10, highly recommend!

I gave them 2 stars so let me explain: I went in for one item (tire shine) as I approached an…read moreemployee asked me if I was using cash or card, I said "card" so he directed me to their self check out, which is fine because I had one item. I scanned it and immediately the reader stated "see cashier" but the light was blinking for my card, so I put it in, and it still said "see cashier". I looked over to the cashiers and now there was a line behind both of them. I feel more like a boomer every day, because I just left the tire shine on the counter and left. If you're going to direct me to the self checkout and you still have to approve the sale as if you checked me out, I see no point to having it. I get it, people steal, and one way they do it is at the self checkouts. But if you're going to have one, figure it out. Fast food has kiosks, grocery stores and Walmart have self checkout. If you're not going to hire more employees (which I don't think was the problem here) then figure it out.

Right to Repair is a real battle. Places like these are needed now more than ever. Make sure you…read morebring $3 to enter. It's worth it just to see how your car is put together.

THEY ARE LYING CON ARTIST HERE BEWARE! I truly wanted to like this place because junkyards should…read morebe setup nicely. The staff has lied to us every single time I have ever gone here even if it's with an old lady with a walker to help her save some money. They trick you into coming in by telling you a fair price estimate over the phone for something basic like an old yellowed out headlight ($12-15) and then once you get there, remove it and go to check out the price triples if not quadruples and it's almost as expensive as ordering a new part online!!! Today they did it to me again and instead of the $12 price they told me over the phone the guy behind the counter wanted nearly $40!!! That's absurd for an old yellowed out headlight that needs to be restored. Then to top everything off they refused to let my girl walk with me without paying even though she's tiny and has never worked on a car in her life.

Daniel M. was excellent! He explained why the Duralast Platinum AGM battery was the best choice for…read moremy truck and got right to work installing it. The hold‑down bolt on my F‑150 is notoriously brutal to put back in-- even with my help, I've struggled with it -- so the assistant manager Marco stepped in to help. Together they got everything secured perfectly, and my truck is running great again. Really appreciate the teamwork and great service.

Friendly staff helped me find the right rims for my car after one was lost and I needed a matching…read moreset. Quick and easy and they had what I needed in stock.

It's not officially summer in Arizona until you walk out to your car and discover your battery is…read moredead. Walked into this Autozone around 2:30pm and asked if someone could test my battery. Roberto grabbed his tools and came out to run the test. He quickly confirmed that my battery was in fact donezo! We walked back inside and Roberto was able to verify the battery was still under warranty. (I love when that happens) Roberto quickly found a replacement battery and kindly installed it for me. Thank you, Roberto!

Juan was amazing! Helped me so much today put a part on my battery! 10/10 customer service!!read more

Here you get placed to Shopkins auto parts also get the best price in town from almost every keep…read moreup the good work Parts authority

I visit Auto Parts stores several times a month, but never knew there was a Parts Authority nearby…read more I went in, asked if they sold tools and the young man behind the counter opened a book and went right to the tool I was looking for. He said he could have it in a couple of hours, and they did. These guys know what they are doing, and very responsive and they work as a team. I did not have to wait for the young man, who ordered the tool for me, to get the tool I ordered, one of the other gentleman knew who I was and what I ordered and was able to get me on my way quickly. It looks like I might be bypassing the other chain stores and heading to Pa from now on! Great job guys!