Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I just can't say enough about this business and how much they have helped me out with an older car…read morethat my son drives. Scott, Tom and everyone else at this Automotive shop has been phenomenal. Trustworthy timely such a rare business to find these days. I will continue to bring all of my cars to Sundland! Their warranties are amazing parts and labor for one year

My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

Travis is the best! I'm a female going in for a car that's making a funny sound... knowing…read moreabsolutely nothing about cars. Travis educates me, explains what is going on in simple terms, will show me pictures or faulty car parts that he pulled off my vehicle...but more importantly doesn't swindle me. If you're a woman who is used to being taken advantage of at car repair shops look no further! They are honest & will treat you right here! I'm so glad I have a place I can go to that's trustworthy and close by.

I've changed my 1 star review below to a 5 star review due to the excellent customer service…read morereceived from the owner, Mike. Mike sent several apologies and went above and beyond what most business owners would do in a situation such as this. - He refunded me for the missed alignment and the cost of the new tire. To find this kind of honesty is rare and it proves that he operates his business with integrity. Knowing this, I would not hesitate to bring my vehicle directly to Mike in the future if need be. Mistakes happen, and he was quick to correct it. Thank you, Mike! ********************************************************* My husband brought my car over to AZ Automasters in February of 2024. We had never been there before, but I had just had new control arms and ball joints put in and since the tires were also brand new, my mechanic who did that work recommended an alignment. AZ Automasters kept the car overnight and my husband picked it up the following day. My husband stated that he asked the employees if the alignment was off and by how much, and that no one could answer his questions or seemed to "know anything about anything." But he did say that the employees working the morning he picked it up were not the same ones who were working when he dropped it off. He didn't leave feeling super confident but they said the car was done so he left and that was that. This car is kept in a garage, has not been in any accidents, hit any curbs or anything of that nature, and is well loved. I have put 8000 miles on the vehicle since the alignment. The other day we realized that the tires should probably be rotated and were horrified to notice that the outside of the passenger front tire was completely bald, the inside of the tire barely worn. We went over to where we purchased the tires as they are warranteed to 80,000 miles, but because they deemed it an "alignment issue", I had to purchase a brand new tire out of pocket. Not only did I waste $118.00 at AZ Automasters as they did not complete the alignment I paid for, I'm out an additional $145 for a new tire and still need to get the car aligned. I'll certainly be getting alignment, but it won't be at AZ Automasters. *Edit* I just had a front end alignment at a reputable shop where the employees actually care about their customers. They had to take a torch to the tie-rod jam nuts as they were totally locked up on both sides. This would NOT have had to be done had AZ Automasters done the work they were paid to do a year and a half ago. Also, this shop, who did the alignment using lasers, was able to show us via computer what they adjusted and how much, which AZ Automasters could not do for us. And this new place was cheaper! Lesson learned to shop around!

We started bringing our vehicles here about a year ago. Their prices are better than other places…read morearound. The customer service is excellent. They are very friendly when they answer the phone and when you go into the office. From what I can tell they seem very honest regarding your car issues and they arent pushy at all. I definitely recommend this location for auto services.

It's been a while since I have experienced what I thought was an honest transaction at an auto…read morerepair shop. It's a tough balance between recommending what a car needs and determining what a customer can afford. Usually, you need to find a personal mechanic you can trust to get this balance. In this case, I like the way Christian Brothers moves. Their auto report and process alone are worth the visit.

Ricardo was great honest and did a great job on my vehicle. I would recommend. My vehicle is in…read moremuch better running condition now. Good communication.

Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !

I brought my car in because it was making a noise every time I started it. I was told the timing…read morechain needed to be replaced and that it would fix the problem. I paid approximately $4,400 for the repair, but when I got my car back, the exact same noise was still there. I contacted the shop and was told the car was fine and to ignore the noise. I was also told the repair was covered by a six-month guarantee. When I brought the car back under that guarantee, I was then told the noise was caused by something else and that I would need to pay for additional repairs. When I asked for a refund because the original issue had not been fixed, the owner became angry and used profanity toward me. I understand that diagnoses can change, but I expected the original problem to be resolved or for the guarantee to be honored without being charged for more repairs. Unfortunately, my experience left me very disappointed, and I cannot recommend this shop.

To start off, I lost an oil pump that cost me a motor. I didn't know where to take it so I had it…read moretowed to a Chevrolet dealer in Gilbert (They were horrible). After a week of nothing from the dealership, my coworkers told me about Menard Auto Repair and about the amazing owner, Dan. I gave Dan a call and told him my situation. He recommended a tow company, who went right out to get my truck, and told me how he works. Dan told me he could get a used motor and that he would go through it to make sure it was good before install. We decided on a new motor from Chevrolet. The Chevrolet dealer didn't deliver the motor on time (typical auto dealership) but it finally showed up to Dan's shop. Dan's tech, Wade I think (I apologize if it wasn't), went through everything and found some parts that needed replaced. I told them to please change them. They don't even charge labor for changing those parts. WHAT?!? Great people. Anyways, they got me back on the road in record time with great quality work. I met Dan when I picked my truck up and he is a super nice guy. The kind of guy you wouldn't mind hanging out with. If you ever need anything done to your vehicle and are close to Mesa, take it to Menard Auto Repair! Dan still believes that his word is his bond. He doesn't try to gouge to on prices and find hidden items that need done just to get more money! If you want good quality and honest people, take it to Menard Auto Repair. If you want the same old song and dance, getting ripped off at every turn and no follow-up, take your vehicle to a dealership. Thank you Dan and Wade. I'm back on the road and VERY happy with you and your shop!

I needed some repairs on an exhaust system Wade installed seven years ago, (I blew out one the…read moremuffler seams). I ordered the same mufflers, because they sounded good and lasted 7 years. I was in and out in under two hours. While they had it up on the lift, they replaced four hangers and made sure the 3" exhaust pipes in my 66 GTO were still positioned correctly. No noises from suspension travel, and sounds perfect. It's good to see the next generation performing great work.

They had to cut my exhaust in order to install it, which was the first red flag, although I must…read moreadmit it does seem to be staying in place quite well. I know this, because I had to go under my own vehicle and torque the nuts to spec after driving 500 miles, which is recommended. I mentioned this at the time of install and the guy told me that they would be able to handle it for me for FREE when the time came, which I think should be expected considering that every new exhaust should have this treatment. Instead, when I called back they told me that I would have to pay, and then couldn't even give me a straight quote. I was only able to reach two of the nuts on the exhaust, but they didn't need any tightening luckily. Here's to hoping that any other nuts are torqued to spec, because I can't afford to be overcharged at this point in my life.

Best service I've ever experienced at a shop. You can tell that they care about the work they do…read more The final result speaks for itself. My A/C is working better than ever before

I specifically told them to ONLY look and find out what is wrong with the AC. There were no codes…read moreon my car and everything was checked before taking it there. Got an estimate for all these other things...$3400.00!!! There is more yet I am going to leave it at they don't do what the customer requests! And the AC wasn't fixed.

Came here for a quote to switch the headlight bulbs on our truck after a lackluster experience at…read moreO'Reilly's down the street (the worker there wasn't much help and actually removed a cover piece from the engine area and gave up trying to put it back, leaving the truck worse than he found it). I met with Logan for a quote immediately after calling Friendly Auto, who was incredibly professional and kind enough to spend a minute putting the cover piece back in for me since I couldn't reach it. Logan gave me a quote, saying the timing could take anywhere from half hour to an hour due to different pieces needing to be removed to access the bulb area. We scheduled an appointment for the following day to get the bulbs replaced. The next day, Eric (manager) helped me get situated. With the service ending up being under a half hour of labor, he ended up reducing the cost of the service due to it being quicker than expected (which was honorable). You don't always see that kind of honesty in the auto service nowadays and it was greatly appreciated. We will definitely be back here and we're pleased with the service provided!

Did not tell us it was $200 JUST for a diagnostic check to tell us what's wrong with the vehicle…read more.. save your money and go to an ethical mechanic.

I needed several repairs on my 2016 VW CC V6 Executive…read more For what was done, the dealer was going to charge twice as much. So Alex got it done quickly and correctly for half the price!

Had my AC serviced and charged in early August. Went back again today 8/28 because my check engine…read morelight was on ... Alex took my car right away, found the issue and made it right! He is the best auto person I have ever dealt with, honest and fair in his pricing! I won't take my vehicle to anyone else.