Last month, my husband and I found ourselves in the unfortunate position of having to replace 700 feet of private water line that ran through a city right-of-way crossed by numerous electric, gas and sewer lines. I approached several plumbers and Full Bore, Inc. for bids. The bids from the plumbers all used the same sub-contractor and were substantially higher than the bid from Full Bore. Before green-lighting the project, I phoned the references of the owner, Cesar Lara, and sat down with him for about an hour to talk about how he would approach the project. During that meeting, I came to understand the depth of Cesar's knowledge of his profession and his dedication to doing a good job. This impression was borne out in practice. His crew has worked together for years and obviously know what they're doing. They hit no utility lines. Several neighbors commented on their professionalism. A project of this size always runs into wrinkles, and that, I think is the best test of the people you're working with. Cesar responded to each unforeseen circumstance quickly and with honesty and integrity. He approached me for extra money only when the city extended the area require to be re-cemented, something we had already agreed would be an add-on. After the fact, I learned that Cesar installed a higher quality pipe than my other bids called for. All in all, I would chose Full Bore again even without the incentive of a lower price. read more
