My daughter really enjoys this play place Staff is usually…read morenice never had any issues Place feels and looks clean and well maintained I have seen staff regularly clean and vacuum Easy time system to follow when child's time is up They have a snack and concession stand They also have a small area for toddler kids which my daughter loved I would recommend this place for a hot day activity to stay cool

Came here today and was impressed with the cleanliness upon arrival. I like the size of this play…read moreplace, it's perfect for ages 6 and under. My 5 year old and 2 year old LOVED it. When my 5 year old tried to go into the smaller kid area (ages 4 and under) she was asked to leave by the female teenage employee at the entrance. This was at the same time that a 10 year old girl had been playing in there the past 20-30 minutes. When my daughter came to me crying I tried to walk her in there thinking it must not be a big deal because there were a few big kids in there, who looked to be around ages 8-10. I was surprised to be turned away by that same employee (while the other big kids were still in there). So confusing! I pointed this out and she said "that girl is sitting" (she had been hanging all over the merry go round just minutes before, which is right next to where she was standing at the entrance) and then the employee said "she also has a little brother here" (he looked about 4 or 5). So then I said "okay so can my daughter stay because my 2 year old wants to play in here" she then told us no and blocked us from entering. I went to the front desk and told that girl about the situation and she got the manager. He explained that it's for safety WHICH I COMPLETELY UNDERSTAND - but then take out the other big kids so it's not confusing for anyone! He finally did have the bigger kids removed, and there were about 4-5 other way bigger kids than my daughter. It felt like we were being singled out by the staff here. They said they asked the other people to leave the area but they "didn't listen." Lol. So people like me and my daughter who listened were the only ones removed I guess. I guess you can just act like you don't understand and you get to break the rules, even if the rules are there for everyone else's "safety." This could be a learning opportunity for the staff here but you can go find out for yourself. I wanted to avoid this word but it truly felt like discrimination based on us being the only family removed. We won't be returning.

I did a private party at Fun For All this past weekend, and also requested that they decorate the…read moreroom with my theme of choice. I chose Bumble Nums since that's what the twins are really into currently, and not only was I blown away with how great the decorations were, but I was getting compliments from a lot of the guests that came. The staff were super friendly as always, and showed that they really care about the visitors to the playground and especially the kids here.

What a fantastic concept!…read more We had such a great experience here. The stay-and-play, open-to-close setup is perfect for families and makes it easy to spend the entire day having fun without feeling rushed. Highlights: Stay and play all day Fun for the entire family Great selection of refreshments at the concession bar Clean, organized, and well-stocked facility Most importantly, the staff made my kids feel genuinely welcome Lowlights: The only thing worth mentioning is that outside food isn't allowed. However, you can leave to grab something to eat and come back afterward, so honestly, it's not really a big deal. Thank you for creating such a welcoming environment and, most importantly, for making my kids feel so comfortable and included. That means more than you probably realize. We will absolutely be back!

This place is very cute. Came here to bring my almost 3 year old and he really enjoyed it. It's $25…read moreper kid and $5 per adult which I think is reasonable. Probably work for those parents I see that let their kids run loose and they're just sitting on their phone but for parents like myself and my husband, we really can only handle about an hour at this place. Make sure you wear socks or you can also pay $3 to buy some. The place is clean from the looks of it. There are some things that had the paint peeled off and one game wasn't working but that wasn't too noticeable. They have an area specifically for those 2 years and younger and then an area for kids ages 3+. My son did both since he's in between but primarily stayed in the 3+. I'd be back to let him burn off some energy. Only thing I didn't like was we couldn't park our stroller inside.

I came here yesterday with my child. I was very disappointed. Firstly, the bathrooms were flooded…read moreand smelled. So we weren't allowed to use it. No place to wash our hands after. Secondly, this place is dirty, it looks like no one takes care of it. I mean they had the workers going around with the sanitizer spray but was literally spraying the air. Floor mats were dirty. There's an area outside of the enclosure where they are just storing random things, clutter and dusty. Maintenance people can walk by and there's an opening from the play area where anyone from the back just go in. I think it's not safe. From the outside, it looks big and clean but when you get inside, it feels icky and pretty small. Thirdly, for the price it wasn't worth it. Any child will have fun here, but as a parent I'm disappointed in the cleanliness, convenience of the bathroom and safety issues especially at the price point. Will not recommend to other families and will most likely not come back.

We had a wonderful experience at this kids' playground! The place was clean, safe, and…read morewell-maintained, with plenty of fun activities to keep the kids entertained. My child had a great time playing and didn't want to leave! The staff was friendly and helpful, and the overall atmosphere was welcoming. We'll definitely be coming back again!

Such a cute and fun indoor playground!…read more The place is clean, spacious, and has plenty of activities for kids. My daughter had so much fun playing here! It's a great place for little ones to burn off some energy. Highly recommend!

We celebrated my daughters 10th birthday here and we all had a great time. Our party host was…read moreEsmeralda and she was the sweetest and very attentive.

Staff was very nice and always cleaning and or setting up parties or restocking their snack bar. On…read moreour visit a couple kds ran i to each other and a couple of the employees were ready with ice packs and band aids-all that is needed for kids wounds. There is plenty for the kids to do, our 4 year old is exhausted after a couple ours of running around. We bought a snack box for $6.75, it had an uncrustable, chips, capri sun, string cheese and a lollipop and 5 flames to rode their motorized bikes. Lesz packed it up for us, there were different options to choose from and he did it so carefully so things wouldn't get crushed or broken. We bought the punch card and booked a party for our soon to be 5 year old. Definitely a fun spot that feels like you are getting your money's worth

Love it! Great place to come as a family and watch your kids enjoy their time. Everything is very…read moreclean . Stuff is welcoming . We will be back

Very clean fun family friendly place. There is a lot to do and the kids had a great time. Would…read moredefinitely recommend for a bday party.

I lovedddd my experience the one employee named Julia helped me out so so much. I feel bad, we had…read morea big party and she attended to all my requests! Thank you!

Booking John's Incredible Pizza for my son's 2nd birthday was honestly the best decision!…read more Everything was so much fun, and the kids had an amazing time. One of their employees, Michael, was such a great vibe! He was so friendly, energetic, and welcoming. All the kids absolutely loved him, and he made sure our guests felt comfortable and included. He really helped make the celebration even more fun and memorable. We truly appreciated having him there! Thank you, John's Incredible Pizza, for making my son's 2nd birthday so special!

Absolutely hands down the best place to have a party! Lei was amazing to work with from booking, to…read moretexting about details, to the actual day of the party. If you've been a mom long enough and have thrown enough parties at different places--or on your own--you will truly appreciate Lei and her team. I told my husband this was the first time I had a true "Jesus take the wheel" feeling where I could actually let someone else take care of everything. Usually as a mom, you're taking photos, setting up plates, arranging food, lighting candles, and herding children. I DIDN'T DO ANY OF IT and I am SO SO SO grateful!!! Yes, I still woke up at 2am making sure the car was packed and checking everything off my list, but once we arrived, I didn't have to worry about a single thing during the actual party. Thank you, Lei and team! Everything was exactly as stated in the emails and texts. NOTHING was forgotten. We got the Treasure Package, so we had an hour in the Aquarium Room, an hour in the Beach Ball Room, and then lunch for an hour. My son had the best 6th birthday party, and all of his friends had an amazing time too! The team was thoughtful, kind, organized, and communicated clearly throughout the entire party. The setup was beautiful, and not having to clean up afterward was AMAZING. If you want true white glove service, come to Seascapes. They will not disappoint.

I learned of this place through my daughter's summer camp. I sort of liked that it wasn't that…read moreknown for day to day play. The owners are so sweet, very welcoming, helpful and sounded very passionate about their place. They did share that their business was first primarily to host kod's borthday parties, they have so many differwnt packages and options. Can't wait to host my daughter's birthday there. Play area is huge, not so crowded on a Friday afternoon- just enough to see many kids having fun. I really like two things mostly, there are cameras all around with screens facing right where parents can sit and chill while wayching over their kids. Finding the place was easy and so was parking. I wish they open on weekends too!

The kids LOVED this place. Central to groceries, shopping centers and restaurants, it was…read moreconvenient to go to an indoor playground during this heatwave with the ability for Ins & Outs. We got there around 12p and left after 2 hours to grab a quick snack and boba. Then we headed back showing them our receipt for reentry. Stayed for another 1.5 hrs. If I didn't make them leave, I'm afraid they will pass out from exhaustion. This place was big and had so much to do! I thoroughly enjoyed the slides and my son enjoyed the go-cart bikes they had. Those cost extra by the way, you can get a play card in the front. There's a separate area for toddlers too. The kids were having so much fun with all the obstacle courses. I liked that the different sections and levels had different things to do so they were never bored. The only thing I would say is the A/C needs to kick up a bit because it was hot and humid when the place got packed after lunch. Or maybe industrial fan for circulation because we were all sweating .

don't typically leave negative reviews, but I feel other parents should know about our experience…read more I have always hosted my daughters' birthday parties at home. This year, I wanted to do something different and give myself a break from all the planning, setup, cleanup, and stress. I chose Kids Empire after attending another birthday party here that was so well done. I expected to have that same experience, but unfortunately, ours was the complete opposite. We hosted our daughter's 5th birthday on Thursday, July 11, with about 40 guests. I dropped off our balloons, cake, and drinks ahead of time and was told I didn't need to arrive early because everything would be set up. Thankfully, I did anyway because almost nothing had been put out except the tablecloths, cups, and Kids Empire's drinks. I ended up setting everything up myself. The biggest concern was safety. Both restrooms were closed due to plumbing issues, forcing our guests to walk to Target just to use the restroom. Meanwhile, the back exit door was left wide open for the plumber with no employee monitoring it. Parents from my party stood by the door because we were worried children could accidentally walk outside. When we expressed our concerns, the only response was, "It's open for the plumber." Our party package included seven pizzas, but Kids Empire forgot to order them. We didn't find out until we asked where they were around 6:30. The pizzas didn't arrive until 7:40--after our party had ended--so I ended up giving away full pizza boxes for families to take home. We were also told the dragon mascot would come out, but instead of interacting with the kids, it was only a rushed photo before we were hurried along. I will say the local manager was kind, empathetic, and did everything she could to help. Tried offering free passes to come back. She followed up with me and escalated everything to the regional manager. Unfortunately, the overall handling of the situation still left me disappointed. When the regional manager took away the passes to come back. I chose to have the party here so I could relax and enjoy my daughter's special day instead of worrying about the details. Instead, I found myself handling many of the things I paid the venue to take care of while dealing with issues that should never happen at a children's party. Sadly, I can't recommend hosting a birthday party here. Many parents at our party told me it was their first time visiting Kids Empire, and after everything they witnessed, several said they wouldn't be coming back. Unfortunately, I won't be referring anyone here either.

Took my son Yves to this fun and amazing place. The…read morehighlight was Urban Air had an indoor zipline!! Truly awesome. Food was fantastic and impressed with plenty of beer options. Restrooms were super clean which is a plus. My son enjoyed the many options of fun games. We will definitely return as we were both impressed. Customer Service was top notch as well.

The kids had a great time, and our party host was wonderful. This review is not about the staff…read more Our party host was friendly, helpful, and did a great job keeping the party running smoothly. My frustration was with the way management handled changes to party packages. I booked and prepaid for my son's birthday party in June (for a July party) during a promotion. Before the party, I even called the party hotline twice to go over the details of my reservation, and at no point was I told that the attraction tiers had changed or that there would be optional upgrades available. When we checked in with seven excited kids ready to play, I was told I would need to pay additional fees as their packages had changed. Mind you, I had already paid the $200 for the party in June. I had to pay $35 for an extra kid because the new package included 5, not 6 kids. In addition, I had to pay an additional $9 per child if I wanted everyone to have access to the attractions they wanted to use. That wasn't the time to be making an unexpected spending decision, and realistically I wasn't going to tell a group of kids that some of them couldn't participate. (I was prepared to pay for one extra kid and an extra pizza). We ended up paying $360 instead of the $260 I had budgeted. To add to the confusion, I also didn't receive the balloons that were included with my party package. After reaching out to management, they explained that the attraction tiers had changed after I booked and clarified how the pricing worked. While I still think the communication leading up to the event could have been much better, I do appreciate that they took the time to respond, acknowledged that the communication wasn't clear, and offered two complimentary Unlimited Play passes and a large pizza as a goodwill gesture. My suggestion to Urban Air would be simple: if party packages change after customers have already booked, proactively notify them before their event. It would avoid confusion, unexpected charges at check-in, and allow parents to make informed decisions before arriving with a group of excited kids. What would be even better is that when you book a package, you are locked into that price and details instead of it changing. I would be really hesitant to book another party here because I wouldn't know what price I would ultimately be paying day of. Overall, the kids had a blast, and we'd likely return to play. I just hope the communication around birthday parties improves, because that's what took away from an otherwise fun celebration.