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    Fur Pals Pet Sitters

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    Response time

    1 hour

    Response rate

    90%

    Services - Fur Pals Pet Sitters

    Dog walking

    Pet boarding

    Puppy socialization classes

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    Dogtopia - Alamo Ranch

    Dogtopia - Alamo Ranch

    (4 reviews)

    Dropped my dog off for boarding while I visited the area. Friendly staff and looked clean! I would…read moreuse them again if ever visiting SA again!

    Please do not take your dog to this facility under any circumstances…read more My dog was injured twice in just three weeks while in their care--both times severely enough that he needed sedation, stitches, antibiotics, and pain medication. When we first started using this daycare, I noticed frequent billing errors and miscommunication, but I tried to be patient. Then things became more concerning. Three weeks ago, I boarded my dog while I was out of town. Within hours, I got a call saying he had been injured by another dog and had to be rushed to my vet for stitches. That alone had me seriously considering canceling his membership. But I decided to let him finish out the final week we had already paid for. On the very first day back, just hours after dropping him off, they called me again: he was injured--again. This time, they tried to blame him, saying he "escaped from his crate." Their stories kept changing, and I never got a consistent or honest explanation. Even the district manager admitted she didn't believe the injury was caused by the crate. When I spoke with the owner, it was one of the worst experiences I've ever had. He was rude, dismissive, and unprofessional--yelling over me, refusing to let me speak, and at one point told me, as I was crying over the phone, that he wouldn't "sit on the phone and listen to me cry" and that I needed to "pull myself together." I've never been treated with such disrespect and coldness. Since sharing my experience online, multiple people have come forward saying similar things happened to their dogs at this same facility. I trusted them with my dog's safety and well-being, and they failed him twice. Please don't make the same mistake. In response to Dogtopia and their comment, you only covered his stay because I demanded it. You also are responsible for his care so taking him to the vet because of his injuries caused by another dog is not going above and beyond. We were out of town so would you just leave him to suffer in his cage? You also state that his second injury is from escaping from his cage but if his cage was latched properly that would have never happened. I would also like to add that the vet said both injuries resembled each other they were just in different locations. This is not from trying to get out of the cage which your district manager Amanda agreed!

    Hoff's Hounds - Love being able to see our boy while we're away

    Hoff's Hounds

    (37 reviews)

    Great with my babies and excellent grooming! I will definitely be going back, and probably taking…read morethem for doggy daycare in the future as well.

    This was our first time boarding our dog and we were pretty nervous and nervous for him because he…read morecan get very anxious. Upon pulling into the facility we noticed it was well gated and liked the privacy screens on the fence so the dogs in care wouldn't go bizerk when we pulled up causing a distraction to the whole place. The lobby smelled clean and had a faint homey cinnamon smell which was comforting (A main priority for us was the smell cause it really tells you a lot about the care of that makes sense) We explained that he didn't do well with other dogs in the past, has pollen allergies since we're still adjusting to San Antonio, and that he had some anxiety medication in case he needed it. Turns out he gets along with other dogs very well and made many friends! He also was able to play and tolerate outdoors much better, and he didn't need his meds the last few days of his stay. Huge improvement! We highly appreciate that they offered 24/7 webcams and believe me, we checked in VERY often. I loved that they sent us pictures and messages daily keeping in communication. We feel the care our pup received was excellent and we will definitely will bring him back anytime we need to board him. Staff is extremely nice and Ariel did a great job on his grooming! Thank you HOFFS HOUNDS!

    Culebra Creek Veterinary Hospital & Resort

    Culebra Creek Veterinary Hospital & Resort

    (40 reviews)

    This place is amazing. I was two months post partum when my kitten was knocking into my hand as I…read moreprepared my baby's bottle. I got frustrated and pushed him out of the way - unfortunately, I have the most clumsy cat in the world and my pushed caused him to lose balance, he slipped off the counter and got his leg trapped in the oven handle, dislocating his hip on the way down. The cry he let out was the worst noise I've ever heard and I rushed him to the closest vet I knew of - Culebra Creek. I went in carrying my baby's car seat and my brother had the cat in one of those 18 gallon tubs (I had nothing else lol) I walked in absolutely hysterical, barely able to speak or breathe between my sobs. I felt so guilty. Both ladies behind the counter smiled gently and asked me what happened. All I could muster up was squeaking out "my....cat's....hip...." before one of them took the tub back to a room and the other handed me paperwork. They told me the doctor had just left for lunch, but they disappeared into the back room and came out a few minutes later saying the doctor decided to see my kitten before going to lunch. They likely heard me crying like a crazy person and apologizing over and over despite the kitten not being with me anymore. Once I calmed down and told the ladies at the front desk what happened, they both told me it's easy to feel guilty, but he's going to okay and he will forgive me quickly. The vet came out a bit later and told me they had to sedate him with some ketamine to get X-rays and nothing was broke. I kept asking what happened, but the vet would just repeatedly say "he's going to be okay". I'm sure he was trying to deescalate the situation and it worked. They asked us to come back in a few hours after my cat woke up from the procedure and was able to be monitored until he was ready to go home. When I went back to pick him up, they told me his leg was better, but he would be in paid for a few days and had extreme swelling around the hip joint so they gave me pain medicine and a steroid for him. They also were able to diagnose his eye which was goopy and looking pretty awful. The vet asked about it and I told them another vet I went to said it was noting to worry about it and gave me antibiotics for an "infection" . Culebra Creek told me it was an ear mite allergy and they provided him the first dose then told me to dose him each month. Now to the bill. I was terrified to know as they have a routine vet visit cost and an emergency vet visit. Here's everything that I expected to be charged for - Four X-rays - Ketamine sedation - Putting his hip back into place - Treatment for eye infection - Monitoring until he was conscious - Pain reliever for home - Steroids for home - 3 month supply of ear mite treatment My total bill was high, but MUCH lower than I expected - $500 for everything. I was floored as I expected to easily pay over a thousand for the emergency visit and everything else. 1000/10 recommend this vet for ALL your pet needs! They were empathetic, understanding, quick to respond, affordable, and most importantly were able to easily deescalated a hysterical post-partum mom that hurt her own cat and was devastated. I still feel guilty to this day about what happened, but I'm so glad Culebra Creek has the staff they do. (If anyone is curious, the vet never did confirm his leg was dislocated as it was visibly obvious - I'll spare you the details. I think they made the best decision by not reiterating the obvious to an emotionally unstable mom. I'm sure had I asked, they would have confirmed, but the empathetic looks I received when I said I caused the dislocation and the "accidents happen, he knows you love him and didn't mean to hurt him" was enough to confirm.)

    AMAZING Vet & Boarding services. LOVE THEM wouldn't go anywhere else. My doggies are always happy…read moreand healthy after boarding here at Culebra.

    Tandem Canines Pet Resort

    Tandem Canines Pet Resort

    (19 reviews)

    They are quick to respond to customer concerns and want to make sure all parties are happy with the…read morelevel of service. Katherine will work with you to resolve any issues you may have. They have a great location and seem to care what the customers think.

    I found Tandem Canineslast year while in a local German Shepherd Facebook group. I was looking for…read moreideas of good local trainers that were willing to train my German Shepherd that I adopted through a FB post that was from her 2nd owner. Yes I was her 3rd but final furever home which is probably why she had severe separation anxiety, timid toward men, and leash reactivity. I saw someone recommend them and then the owner Jessica replied as well and we started training a few weeks later. Prior to training I never would have thought I'd be able to take her around other dogs but now she's a gem. Jessica was able to teach me more about the different German Shepherd working lines which was a crucial part for me to understand why previous methods failed. Now my Sammi is more focused on we with walks, can be around other dogs with out reacting when she's on leash and behaves better at home. The best part is her spirit us not broken which I was worried about. She still runs around with her weird German Shepherd antics but now she listens. Currently we are still with them for our next training journey -- mobilty support/medical alert service dog training. I can't thank Tandem Canines enough for thier help and not just with training Sammi but me too. I highly recommend them to anyone that needs help with thier fur babies.

    Fur Pals Pet Sitters - dogwalkers - Updated July 2026

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