George was genuinely so helpful and kind. I usually get coupons in my email for Big 5 but for some…read morereason I couldn't find the one that I wanted to use. George was able to look up my email and verify that I had an account and kindly gave me a 10% discount even though I couldn't pull up the email with the 10% code. It's customer service like this that makes me want to shop at this location again.

The only store that carries my favorite canvas sneakers. I was told it's a summer item and I was…read moreterribly upset. But a salesman named Tom offered to check the summer storage in the back, having to climb over boxes and forage a bit. He actually came out with the exact shoe in my size!! Now that's customer service!

Had a very positive experience primarily due to Michael in the shoe dept. I was searching for my…read morefirst pair of hiking shoes. He went through the different brands and discussed features and benefits of each. Low pressure, just a transfer of knowledge and in the spirit of assistance to ensure I received the correct product. Great experience overall.

Their service is awful. Their prices are high. I was in line…read morefor 15 minutes watching the gentleman cashier talk to this lady for all that time. The young lady who was at the cashier went through six people including me and the gentleman cashier was still talking and playing with customer's dog. They finally brought out one more person. Ridiculous

I gotten my authentic jersey from Adidas store with my name and number on the back plus the patch…read more I was missing the front number as they didn't do. I saw a TikTok (from different location but same business) about them doing designs. As you can see, they did it super well! Was for a good price too! Definitely would give them a shot if you been thinking on making your jerseys look right. Happy with my service :)

I'm not understanding the hype of this store. Wanted to shop small and buy my son soccer cleats…read more Walked in there was only one guy working said he had a TON of different cleats. Brought me out white and pink or white and orange and said that's all he had. Didn't offer to help with sizing or anything just threw them out on a bench. My son was like whatever I'll take the white and orange. We got in the car and went to go run an errand and decided to look online. Were able to find a pair that was a darker color for half the price online. Went back to return the white ones after our errand there's a different guy there. He's like umm did you wear these in a rude way. Needless to say I'll be going elsewhere for our soccer merch. Also there's only metered parking out front which is annoying. All the other businesses around have a lot.

SUPERIOR selection of Hats and Jerseys along with A+ Customer Service…read more I bought 2 GORGEOUS Brooklyn Dodgers hats that Lids didn't carry. The Young man working the store was very helpful and thanked each customer for visiting. Highly Recommend

Great customer service the two young employees treated me with much respect when I went on Thursday…read moreafternoon. Definitely recommend shopping here you will feel welcomed.

Had to get myself a new pair of shoes, my age and the condition my other shoes was deplorable but…read moreluckily I came here. They were really busy, but I gotta tell you the two guys on the floor. They handled it like champs one guy particular I wish I would've got his name, but he knew it was up. The first thing I wanted was the color blue, but they didn't have my size but no problem. He jumped on. It gave me some helpful advice and found the size I wanted in black and that will work too, so I grabbed those. He took care of six people managed to get to me as he could see. I couldn't walk very well in no time flat. I had my new pair of Nike slip on slippers in the deal was incredible. I saved 20%. The store is good. Nice job.!!

Was feeling puzzled about where to buy a kids boogie board. After a quick google, I saw this store…read morehad some in stock! They had a few color options, and they were $15.99 which I didn't think was too bad for a 33' one. They have so many things to look at here! Lots and lots of apparel and a great shoe section. Camping gear, sporting goods, beach gear, bikes, coolers, bags and much more! Prices can be a little steep, but they carry good brands. Had to wait a little in the check out line before they brought out another cashier out, bur when I was finally helped the cashier was very friendly and professional. Loved how easy it is to search their stock online!

6 out of 5 stars for Sports LTD. I had a very helpful ski boot fitting by Max who took the time to…read moretake measurements, explain different boots, and ensure I found a boot that was comfortable on my foot long term (landed on the Solomon S/Pro Delta Boa). Because of Max I can ski mountain open to close with no issue/pain! I recently came back on a Tuesday to buy skis before my weekend trip to Mammoth. Hailey was super helpful - again took the time to pull and explain ski options based on my ski level and preferred terrain. Unfortunately, they didn't have my size in store but pulled off a rush shipment to get the skis delivered, mounted, and ready for pickup in store by Thursday afternoon...insane turnaround, seriously such great customer service!

The differences between buying your ski equipment @ Sports LTD vs anywhere else in LA are the…read moreselection & service. They got the right gear & they get you PROPERLY fitted into it (which makes the difference the longer you use it!). The pricing was very competitive with what I found online, especially because it is better equipment. AND getting the bindings mounted was quick & easy! Thank you hooking me up for an awesome 2026/27 season!!!

I called looking for some shoes a saw online and I was sold by the professionalism and the great…read morecustomer service by the person who answered my call. We talked about sizes and availability and she was so helpful and knowledgeable about her business. I work hard for my money and I like a break when I spend it. She told me the shoes I was looking for were on a special and I came down and got them. The price for the shoes i got was a great deal. Nice shoes and an outstanding customer service by Katie.

I stopped by this Champs Sports store today inside Westfield Topanga Mall while my wife was…read moreshopping at Macy nearby. I wanted to see what Champs had and also their deals. I check out some of their tshirts and they had a deal if you buy 4 shirts. I was the only customer in the store and different employees approach me if I needed any help. I told them I was just browsing while waiting for my wife so they left me be. I saw some Jordans here but they were pricey which is common for Jordans shoes. They also carry hats here as well so I'll just say look to see if they have things in your style and if it's at the price you're willing to pay.

Went here to get a new snowboard and binding as this is the only Boarders and the one in Santa…read moreAnita mall that carries snowboarding items. They had a better selection than the one at Santa Anita mall. I was able to find the snowboard that I wanted but they didn't have much sizes for the binding. I asked the worker in the front with glasses and he checked and told me that in their system, it looks like the Santa Anita mall might have the one I wanted but for the older season which I was fine with so he helped me call to make sure they have it but unfortunately it was an error in their system but I appreciate the help and wonderful service I was given! Most of the snowboard items right now are recently priced as they carried a lot of items from previous seasons.

I stopped by this Boarders store today inside Westfield Topanga Mall while my wife was shopping at…read moreMacy. This store is in the second floor right next to Macy, T-Mobile and H&M. I came right when they open so I was the first customer inside. I looked at some of their tshirts and a worker told me about their current deals right now. I then walked to the skateboard area and they had some nice boards on the wall. They seem fully stocked today and I like some of the designs on the shirts they had. I also looked at their sunglasses since I saw they carried Oakley brand here. They carry Nixon watches here as well if you're interested. I had a good experience here this morning and didn't have any issues.

I'm really not sure why there are so many 1 star reviews on here claiming that the customer service…read moreis horrible. We've always had a fantastic experience here and the employees are always friendly and helpful. Yes, they often do not have a ton roaming around to help (not that they don't want to, but I just feel like they're often understaffed) but if you go up to the checkout counter to ask a question or request assistance, they will help you out immediately and with a smile. The store is also a large location and inventory is great. This location is a bit out of the way for us and further than other Big 5 locations, but we always know that they are going to have anything we need. The store is also well laid out so you can easily find what you need quickly. It's never messy when we go, despite what other people say on here, and it's just an all around good shopping experience. Honestly, if they were able to staff up a bit to have a few more employees roaming the floor outside of the shoe department, I would give this location 5 stars. Maybe I've been lucky on the dozen or so times I've been here, but I see no reason to complain about this location at all.

As soon as I walked in, I was effectively directed, guided and advised. I wanted a new BB gun and…read morestopped at Turners first because I figured a firearms dealer would also have great BB guns. As it turned out, Big 5 had a far more impressive and comprehensive inventory beyond my expectations. Buying too many things quickly became a concern for me. The best part about my visit was Brenda's knowledgeable and effective assistance. Brenda answered my questions with ease, clear familiarity and confidence. It was impressive. I left with a BB gun that is a replica of the Glock 19X--which I didn't even know was available. I am very happy with my purchase. 5 stars.

I called and spoke to Angie on Monday, 12/22/25, and needed a shirt embroidered for a Christmas…read morepresent by Wednesday. I took the shirt in and talked to Lexi since Angie wasn't in the office. She said they could have it done by Tuesday, the next day. Lexi took pictures of the shirt I was wearing since the logo and name were in the correct place, and I wanted them duplicated on the new shirt. (great move). The store itself is just a print/embroidery shop, so don't expect to buy things, but it's a great working space. Street parking is metered, so park in the back and walk around. My order was ready on time as promised. My experience was enjoyable, and both ladies provided excellent customer service. The prices are very reasonable, and they are located in the valley, rather than having to drive to Los Angeles to get it done. Thank you both Angie and Lexi Happy New Year!

This place is the best! Fast, kind, knowledgeable - I can't praise them enough. We'll be back for…read moremore soon!