Excellent, Excellent, Excellent if you need repair work or cosmetic, come here! Great service great techs

Warning to Luxury Car Owners: Deceptive Practices, Fraudulent Billing, and Incompatible Parts If you care about the safety, integrity, and resale value of your vehicle, steer completely clear of FX. I took my Audi RSQ8 here for insurance repairs, and what followed was a masterclass in deception, stonewalling, and outright fraud. Here is exactly what this shop did: - Billing for "New" Parts, Installing Refurbished Junk: My official insurance estimate explicitly specified a brand-new, OEM headlight assembly priced at over $5,400. Upon pickup, the headlight they installed was cloudy, visibly scratched, and clearly buffed. When confronted with the physical defects, the manager flat-out admitted it was a refurbished part--despite billing insurance for a factory-new component. - Incompatible Part Procurement: They ran my high-performance RSQ8 through their system as a base-model "Q8 Premium". Because of this gross incompetence (or deliberate cost-cutting), they ordered and attempted to fit base-model bumper covers and moldings that are physically incompatible with an RS vehicle's flared fenders and cooling architecture. - Ghost-Charging for Unperformed Work: They billed insurance nearly $20K but could only provide evidence for a small fraction of that amount. No receipts for parts they billed thousands of dollars for. They claim to have performed multiple wheel alignments. Yet, the moment I took the vehicle directly to an authorized Audi dealership afterward, their diagnostic machines confirmed that every single parameter of the alignment was completely out of spec. The car was handed back to me in an entirely unsafe mechanical condition. The manager Kirk verbally promised to reimburse me for the alignment Audi had to fix, but has since ghosted me. - Zero Transparency: When I demanded to see the invoices and parts receipts to verify what was actually purchased for my vehicle, the manager flatly refused to provide them. They are hiding the paperwork because the paperwork or lack thereof proves the fraud. He even lawyered up when I pressed for this info that I am entitled to. I ended up filing a complaint with my insurance companies Fraud Dept but they also got stonewalled. Kirk will happily look you in the eye, promise you premium OEM repairs, and then slap refurbished, incorrect parts on a six-figure vehicle while pocketing the premium insurance payout. Absolutely unethical. You have been warned. read more

I was blown away by the customer service and quality of FX Collision. Great work, great price and they're very honest, open and trustworthy. I really can't recommend this place enough. read more

Company is excellent. Great customer service, very knowledgeable and extremely professional. Took 2 vehicles there for body work.

This is the place to go if you need bodywork and/or paint services. The team is second to none and prioritizes the customer's needs. From the upfront and transparent way they show you the costs, to trying to accommodate your schedule- you won't have a single regret on coming here. Kirk, the owner is usually on site and he is as hands on as you would expect an owner should be. He will walk the car, talk with the Project Lead and you will walk away seeing his vision have come to life. read more

Took my vehicle for some minor cosmetic repairs. The work was expertly done (arguably better than original factory fit and finish) and completed in a timely fashion. Staff was friendly and professional. I'll be taking all of my vehicles when work is needed/wanted. Highly recommended read more

Fx Collision Center - Bumper repair is flawless. Arguably better than original factory work. - Auto Repair Near Me - Lorton, Virginia

I highly recommend this professional and friendly shop. I purchased a Groupon for interior and exterior car detailing and decided to give them a try based on their great reviews. I called them on a Tuesday and they got me in the following day. I dropped off my vehicle and was helped by Kirk. I was amazed by his wonderful customer service skills. He was professional and very friendly. You can tell he loves his job and helping clients. He answered all my questions and even offered to fix a dent on my rear bumper for a great price. He returned my vehicle in a timely manner and even provided transportation to the shop. My car looks like new! Thank you Kirk for the superb service. If you have never stopped in, please consider giving them a try and see for yourself the quality of service offered. I wish I could give them 10 stars. read more

See all

Every time I visit this one of a kind shop, customer service is amazing. The work done to my cars is very professional. My girlfriend couldn't be happier on the job they did on her car. I also asked for info on things I wanted done to my car and Alvin came in telling me about all the options I have and now I have more ideas on what I'd like to do to my car. All I can say is, if my friends or anyone asks me where they can get their car worked on, I'm sending them here. If only I had a before an after picture of my gfs accident. You wouldn't be able to tell that something happened! read more

I came here because I busted the front end of my Mercury Sable 2003. They took pictures and assembled all of the parts that I would need to buy in order to get my car looking brand new again. The parts, prices, labor, and everything else was on a paper that was printed out and given to me. They gave me options of 3rd party parts, OEM, etc. Unfortunately the total for all the damage totaled the car for how old it was. However, the service I received from GM Kirk was nothing less than stellar. Kirk has made me a lifetime customer and I will be back if anything on my car needs work. He was able to help me fix my door that was bent up and making a lot of noise, as well as gave me advice on my next moves going forward. I have not received service like this at any other place that I've been to. Thank you, and absolutely will recommend to anybody having car troubles! read more

Fx Collision Center - Front Entrance - Auto Repair Near Me - Lorton, Virginia

I have nothing but positive things to say about Fx collision center. The staff was very friendly and professional. Kirk in particular was very accommodating and easy to work with. Being a nurse taking care of covid19 patients, I have enough stress, my car was just another added stressor. Once Kirk became aware he made sure to take care of me ! Affordable and reasonable when it came to pricing and also had a fast turn around time. The whole experience was quite smooth. And did I mention the quality of work ? The car is practically brand new, very efficient ! Thanks again for the great customer services. Will be referring you to everyone I know :) 5 stars all around! read more

BEWARE!!! The worst experience ever These guys had my 2018 Maserati MC GT for a minor paint correction. A scratch 2 inches. Had my car for weeks and I got a call on a "Rainy Sunday Morning" saying It was totaled while driving on the highway. Unbelievable!!! Kirk the owner promised not to worry, that he would take care of me. We agreed on the compensation and he hasn't returned my calls in three weeks. Please be careful or just go somewhere else. Obviously a terrible experience. read more

Kirk and his team are amazing! The shop came highly recommended by a Sheehy Subaru salesman. I have brought my Outback here twice and the repairs have been flawless. Kirk takes the time to thoroughly explain what his team will do. Kudos to Cynthia for greeting customers with a smile and professionalism! The shop does superb detail work as well. read more

I recently had the pleasure of going to FX Collision . From start to finish, everything about the dealership exceeded my expectations. Everyone was extremely nice and friendly! I brought my car to get a few repairs and they did a great job ! The service was quick and my car runs so much better now . Thank you Kirk! read more

Kirk and Ian and the Team at Fx are absolutely the very best at what they do; they take customer service to a new level. It's difficult to describe how exceptional their work is or how skilled their craftsmen are at restoring cars to factory showroom-like new. When you see the work they've done, you forget about the circumstances (accident) that brought you here. They work high end cars, use the very best parts and finishes, and treat each customer like a valued member of their "family." You'll be amazed and pleased - don't even think twice - this is organization you want to do business with!! read more

This center is the best place to take your car by far. They did a excellent job on repairing my car. They even did more than I expected. Hands down I will always take my car here. I live in DC and I would travel as far as I have to go to have them repair my car. Keep up the GOOD WORK KIRK anyone can see you love what you do because of your workmanship. read more

very efficient and knowledgeable, also got everything done very quick while giving amazing customer service ! 10/10

FX Collision has helped me with auto body repairs on a couple different occasions and their customer service is outstanding they go above and beyond to make sure the customer is satisfied. Kirk is amazing at what he does!! He truly care about helping his customers. His team goes the extra mile for there customers. I would recommend this body shop 100% read more

Overall, my experience with Kirk and his team at FX Collision Center have been nothing short of stellar. My car was brought into the shop on a Tuesday and within a week, all the work that I had requested to be done was completed flawlessly and of the highest quality. The shop was flexible enough to have me bring in several parts for my car, that was ordered online and they were able to install them with zero hassle. They gave me a fair quote for the work that was completed and quite frankly, I have not experienced an auto body shop that values honesty, trustworthiness and budget prices as much as FX Collision Center. I have had zero complaints with Kirk, throughout my entire experience with my Nissan 370Z in his shop. I have many reasons to praise him and his crew at FX Collision Center for their high level of competence and fair price. He will work with his customers to get them the best price for the work to be done and that's service that's rare these days. My car was delivered to me on time looking flawless and brand new and that's a feeling unlike any other when you care so much about your Car as I do. If you want to save some money, go to Kirk. If you love and care about your car, go to Kirk. If you want a body shop that you could depend on for a lifetime, go to Kirk. read more

I took all my cars there after my first experience with them. It is a very well operated business and the owner is clearly experience and upholds ethics (integrity and honesty). They are expanding rapidly and unfortunately moved a little further from they were originally located. The work they provide speaks for itself. A GOLD mine when considering all the other mediocre auto body shops in a 15+ mile radius. Thank you for all the great work FX!! read more

FX fixed my truck below the estimated price and the work was done on time and looked wonderful.

Was recommended to bring my sports car here to repair the front bumper. Scraped it on a parking median. The dealership quoted me $8-9k and they repaired it for half the price! It looks brand new. They then went above and beyond and buffed out some minor scratches from rocks and gave the tires a quick overhaul. Kirk and Bianca delivered on price they projected, before the due date and with total professionalism. Highly recommend. read more

Can't give enough praise to Kirk and his team here. I brought my car in with some pretty major scratches on the rear bumper and a pretty nasty scratch/dent on one of the rear doors. Despite having purchased the wrong Groupon (read the fine print!), Kirk worked out a quote for me that took care of everything I needed addressed. I picked the car up about a week later to a flawless exterior, clean interior, and no scratches or dents to be found at all. I'll be going back here again in a heartbeat next time I need any body work done. Great service, great results. read more

Took my Saab there for bodywork. Very amateur operation. Car was not done right. The manager Edress Hamid try and pick me up. Reported them to better business bureau. Avoid this place at all costs . read more

This place knows how it's done! Great service and top-notch work. I had a large dent removed from my car, which is completely unnoticeable now. The car somehow looks even better than before the dent! read more

First time ever having to have my car repainted so of course we were nervous at first, but the team made us feel so comfortable and address all of our concerns. They took our car in same day and allowed us to pick it up once it was done. The final finish was so great and our Jeep looks brand new! Very impressed with the work of Fx Collision Center, and would highly recommend to anyone in the area. read more

This place does excellent work. The owner takes his time to explain to you what he's doing to your car, he gives you tips on how to maintain it, and the prices are very reasonable. read more

Glad to stumble upon Fx Collision through Groupon deal. Did not use the Groupon deal but got an estimate directly with Kirk, the owner. Kirk was very honest with what was needed to be done with my Toyota Highlander and gave us a good deal (dealer's pricing) as well. The repair job was completed on time and very satisfactory. On top of this, our interior got cleaned at no charge. I'd gladly be a repeat customer again and refer my friends and others to Fx Collision. Come talk to Kirk for an estimate! read more

Kirk and his staff have provided me the best customer experience I've had in the automotive world to date. There are no other shops in the area that can provide the level of skill and professionalism that they do. I own a Mercedes E550 on which I needed a rear diffuser installed to accommodate a custom AMG exhaust set up. Mercedes dealerships themselves would not accept the challenge and I searched far and wide for a shop that could tackle the job. After visiting and calling a half dozen local shops I decided to have a shop with outstanding online reviews do the work (install a Brabus front lip and carbon fiber Euroteck diffuser) and the final outcome (after two weeks) was such a disaster that the shop owner gave the car back to me at no charge with ill fitment and crappy paint work. My car looked a mess. For 8 months I lived with the fact that it was as good as it would get but kept searching. I found FX online, visited their shop on a whim, was greeted by an incredible staff which was professional and courteous (not to mention "a-hem" beautiful) and was introduced to Kirk. Kirk saw the shape my car was in, and less than 10 minutes later I was out of the door with an appointment and quote that was so reasonable (much less than the original shop) it made me less than confident things would turn out much different than before. That was 4 days ago. Today I dropped my car off 45 minutes late after calling in to apologize and ask if the appointment was still good (overslept). Not only did FX honor the appointment but less than 4 hours later (on a freaking Saturday) I got a call saying my car was ready but Kirk wanted to talk to me. Oh here we go...I just knew they couldn't do it I thought. Lo and behold - I show up, and I don't even recognize my car. What was once a pollen covered car with a crappy fitting diffuser became a dream of a vehicle, spotless from top to bottom, down to the tire dressing (yes, even my tires were shining). I hardly recognized my own car! Kirk comes out to tell me that my diffuser was a beast of a job with carelessly applied gunks of epoxy that had to be removed by hand, broken tabs, and screws that needed to be replaced. The original work was way worse than I thought. FX removed my entire rear bumper and did the work completely from the beginning. Not only did they correct the mess the original shop made but they installed the diffuser to specifications Mercedes themselves wouldn't or couldn't reach. There is a reason dealerships send cars worth $80k plus to these guys! They treated my car like it was a Maybach. Oh and what Kirk had to tell me was the diffuser only needed a polish and not repainting which I had offered to pay for in addition to the installation - which they did - at no additional charge! This is carbon fiber...painted black, which they polished, by hand, at no charge! Please pardon the long review but for any potential customers - please know - there is no place other than FX that will ever touch my car from now on. I made another appointment on the spot to have my calipers painted. These guys make the impossible look easy, with grace, courtesy, professionalism, and above all -honesty! Kirk actually showed me the cost on the computer for my repairs and didn't charge one dime more than the system showed! FX provides such a high level of value that even dealerships go here...and they treated me as if I was no different than a dealership myself. Do yourself a favor...if you have a car in need of any type of repair, bring it here and you won't be disappointed! I drove away wondering what I did to have such a great experience. FX is such a great shop I almost hate to write this review because my petty side wants my car to be the only one looking this good. On second thought, yeah...don't take your car here...ignore this review...these guys are horrible. Yeah...just terrible :) Yes it's petty. Don't judge me LOL. Oh and they have Groupon specials too. After all that, they have the nerve to run Groupon specials? Who does that?!?! You guys are the absolute best! I can't thank you enough! I've been out to my car 8 times today just to make sure I wasn't dreaming. Matter of fact, let me go admire you guys work one more time :) read more

I highly recommend this auto shop!! My car needed extensive body repair and I received the best quote BY FAR from FX Auto Recon. The shop EXCEEDED my expectations!! The owner was very nice and professional, the work was done in just a few days, and when I came to pick up my car, it looked brand new! The owner made sure I was 100% satisfied. I can honestly say this was the best experience I've had dealing with an auto body shop. They made it a pleasant experience. If needed, I would certainly use them again. I would HIGHLY recommend this shop to anyone in need of great customer service, great turn around time, and excellent work quality. Five Stars. read more