Service was below average. The most disappointing part was that I was shown the pedicure kit and told they had a similar kit for the manicure service as well, which made me believe fresh, separate products would be used for both services. Later, I noticed the therapist passing leftover pedicure cream to the manicure therapist. When I asked why she wasn't using the new manicure pack, she admitted she was using the small pedicure kit for both services. When I questioned why the separate manicure box wasn't being used, she simply said, "Because you didn't ask for it." I was honestly shocked, as this has never happened to me before. Every other salon I've visited has always used separate kits/products for manicure and pedicure services. Very disappointing experience. read more

My 14-year old daughter went to this salon for a gel polish manicure, and got completely ripped off. I only discovered it when I saw a charge hit my card for $118. For ONE MANICURE! For context, we normally go together to another salon and we pay $35 to get her nails done (remove the old gel, put on new gel). Maybe another $10 if she chose chrome or a design. So when she asked to go to downtown Los Altos with her friends to get a manicure, I said no problem. However, when I saw the charge for over $100, I texted to ask if she had also gotten a pedicure, or had paid for her friend's manicure. She responded that no, she had just gotten a single manicure, but they charged her $15 to remove the old gel + $35 for new gel + $5 PER NAIL! because she had gotten a very simple design. (Design shown in the photo - they look terrible! Two nails just have wobbly circles!) So basically an extra FIFTY dollars for that poorly executed design! Also, no one else charges extra to remove the old gel. Of course, I had taught her to tip well in the service industry, so that's how we landed at $118. So the nail tech benefitted even more from scamming a child. Overall, I do not recommend giving them any business given their low ethical standards. read more

FYN Salon - A $100 manicure. (No I'm not kidding.) - Nail Salons Near Me - Los Altos, California

Very rude staff, highly don't recommend coming here if you want a pleasant experience. If you want a kind and welcoming staff, head to Hygia. They take care of you and don't talk poorly to customers. read more

We came here for a Baby Shower for a friend and this place was great. They scheduled us all as the last appt of the day 3-5:30pm and with 9 of us drinking and talking it was a blast! The ladies did an amazing job shaping the nails without me having to keep checking. read more

FYN Salon - natural manicure in baby pink - Nail Salons Near Me - Los Altos, California

I love this business! You won't find a nail place with kinder techs. I got a wonderful pedicure and foot massage by Nini, and a dip manicure by Vivian, with such cute flower design by Nini again. The vibe is great, I can't stress how nice and pleasant these ladies are enough! I truly love coming here and will be back. Thank you FYN! read more

FYN Salon - Dip manicure with nail design, perfect shape and thickness that I asked for - Nail Salons Near Me - Los Altos, California

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Been coming for 3 years and will miss them terribly when I move next month. All the technicians do a wonderful job. I get dip nails and a pedicure every time I come. It's relaxing, professional and inviting. Highly recommend!!!!!! read more

I've been coming here for several years and for waxing. Wax is normally $35 for lip and brow. Today she charged $45 and spent 5 minutes and left my daughter with painful indentations on her forehead. Way way too fast! I asked about the cost and she said "I did chin a bit too" like we didn't ask for that and again the entire thing was 5 minutes. The fact they don't have pricing displayed anywhere is shady. There are plenty of other options in Los Altos so I will not be going here again! read more

I had one of the most disappointing experiences here on 06/21. It was my first time here and I made an appointment online specifically with Lynn, but when I arrived, she and the other staff were speaking Vietnamese, and another lady ended up helping me instead even though Lynn was available that time. Although I didn't mind this initially, the quality of service I received was unacceptable. The nail shape was inconsistent across all my nails, and there was gel all over my cuticles. The gel was also not spread evenly, making my nails look messy and unprofessional. The lady almost skipped the cuticle cutting step until I pointed it out, and she had to go back to do it. What makes this worse was, the gel started coming off after just 1.5 weeks, whereas it usually lasts me 5 weeks from other salons. On top of all this, it took her almost 2 hours to complete such a poor job. I won't be returning and would not recommend this salon to anyone. read more

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Absolutely wonderful !! The service is amazing and you could not ask for a more luxurious inside. Becky is particularly amazing and always brings a smile to my face. You will not regret read more

Pauline did an exceptional job at softening and working on my callouses. Her pedicure is an art and she does it as a master of her craft. She is delicate in her touch at trimming ingrown nails and precise with the polishing. Ask for her! She wears a soft a-line bob , and has kind eyes over her mask. 5 stars read more

FYN Salon - Perfect feet - Nail Salons Near Me - Los Altos, California

I came here a few weeks ago and I was so impressed by the cleanliness and ambiance of the facility. Vivian did my nails and I was very pleased with their professionalism and friendliness; my nails look and feel clean well-groomed. If you haven't been, give it a try read more

This beauty salon is a Bay Area hidden gem! It's my go to nail salon and the acrylic nail artist, Nini, does an outstanding job executing my nail ideas every. single. time. She is super patient and will redo every detail until you're satisfied, that's extremely hard to come by so I'm very thankful for her! She only works on Saturdays therefore if you're planning to get a full set with intricate designs, plan accordingly. As for the salon itself, the ambiance is inviting, welcoming, and nothing short of relaxing. The rest of the staff is extremely kind and enjoy conversing. I've gotten my eyelashes done from the owner, Vivian, many of times as well and I don't trust anyone else with my lashes! I honestly couldn't recommend this place more. It's your full stop shop for any and every service you could possibly dream of. Manicures, pedicures, facials, massages, waxing, eyelash extensions, and more! This place is definitely worth checking out! read more

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It was my first time there today. I just walked in & Peony did my acrylics. She was so sweet. I love what she did. It's 1000th time getting acrylics and I have never liked them this much before. Usually they always end up looking thick and I never like the shape. But she was super attentive to what I wanted. She put in a lot of effort! I love my nails! Had an amazing experience with her! Will surely be back :) Thanks Peony! read more

This place is super affordable and they do an amazing job!! I got my hair cut here and it looked exactly like the butterfly cut I wanted read more

FYN Salon - Hair cut - Nail Salons Near Me - Los Altos, California

I came in yesterday and asked for this type of nail design, and she gave me a complete different style they are not even the same shape Not very happy. read more

FYN Salon - This is what I asked for - Nail Salons Near Me - Los Altos, California

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I will never come to this salon ! When I came in, the salon was busy and they asked me to come in 15 mins. Which I did . My daughter wanted to get her manicure and pedicure done ($35 in total ). Once my daughter was seated, the person came in and said she does not have time and will only paint the nails and nothing else and will charge $20. They did a bad job and told my daughter that is she moves, they won't have time to do anything. Why at the first place ask someone to come after 15 mins if they cannot service them well. I asked them to do a gel pedi and mani - well it 5 hours my nail chipped and the paint came out. Very bad response and experience ! read more

Amazing service! Really good team of women who do an amazing job on all of their services. I made an appointment over the phone and was helped by Ali, who did a wonderful job of scheduling me in when I wanted. I went to the salon to get a full set of acrylics and I was not disappointed! When I arrived at the salon, I had a warm welcome from Vivian. Miss Nhi did my nails and I showed her a picture of an intricate design that I wanted on my nails. She was able to replicate the set almost exactly, but made it even better than the picture by adding her own personalization. I could not have been happier with my nails! I'll definitely be coming back and will continue to recommend FYN salon to my friends! read more

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This place was probably one of the best places I've went to to get my nails done. Lynn did my nails when I came by and did an amazing job! The staff were really sweet and friendly and I would definitely come by again! read more

FYN Salon - Nail Salons Near Me - Los Altos, California

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Great service, and such kind employees. I left with stunning nails. The lady who did my nails was very careful since I'm sensitive. The feeling in the salon is very welcoming and clean. Highly recommend! read more

Love this place! I've been going there for several years, and it's perfection every single time. Vivian (the owner) does an amazing job, as do all other ladies. So many regular clients go there which says a lot about the quality and professionalism of the place. The ladies work there for years, and I've noticed multiple times how they treat each other - Vivian runs a wonderful business. The atmosphere is very relaxing with soothing music and chatter kept to a minimum. I always look forward to my trips there! read more

Still my fave place to get my nails done and have some self-care and me time... Becky, Vivian, Tammy, Hanna, these ladies are all perfectionists! Becky did my nails with the same attention to detail that I would do for myself! read more

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This is my favorite place. I've been there 4 times now, for both mani/pedi and eyebrows. They've done such a consistently great job that I won't go anywhere else. I am hesitant to tell you how great they are, because the selfish part of me doesn't want them to get too busy; but they're cool ladies and they deserve the business. So: First and foremost, they do great work. I've gotten both the gel and regular mani/pedis. Gel lasted 2.5 weeks and I got numerous compliments. The regular lasted about a week, which is standard for me. They do very pretty and detailed art work if you want it, too. Secondly, their customer service is fabulous! The second time I went in, they addressed me by my first name. All the clients they see, and they remember my name on the second visit. That's unique. They speak English pretty well and are fun to talk to, which is an added bonus. Third, the atmosphere is nice. They keep it very clean and leave the door open during nice days so there's never been a noticeable "nail place odor" when I've visited. They play relaxing classical music. They wear uniforms and dress professionally. Fourth, the prices are about average, or less than average. When you consider this with the fact that the service is outstanding, it's a really good value. They take appointments and walk-ins. I recommend Yvonne for nails (I'm sure the other ladies are great too, but I always see Yvonne) and Vivian for eyebrows. Also, they don't have a private parking lot, but there's plenty of free parking in downtown Los Altos. Never had trouble finding parking close to the salon. If you go to this place, you will not be disappointed! read more

FYN Salon - Most recent gel manicure. Love it! - Nail Salons Near Me - Los Altos, California

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Friendly nail technicians! Ann (I think that was her name) did my shellac manicure and she was so sweet and attentive to detail. I'll definitely be back! read more

FYN Salon - Nail Salons Near Me - Los Altos, California

Very clean nail salon! They provide plastic liners in the bowl for pedicures. Nadya does great nail art; my friend and I were both impressed with our designs. The salon has tons of colors available too!! A little pricy, but an excellent spot to go to if you're in the neighborhood. read more

FYN Salon - Nail Salons Near Me - Los Altos, California

I rarely get my nails done, but when I do, I go here. They're one of the few that uses plastic over their baths to avoid bacteria. They're clean, precise, massage my feet well, and always make my nails look good. I can't wait to go back! read more

I've been going to this salon for 10 years, even when it was far less convenient, because the technicians are so confident and kind and the value is good. I hesitate to post this review because it'll probably make it harder to get an appointment :-), but like all services business these days, they have been challenged by current conditions and yet continue to provide excellent service with kindness. I'm grateful they're a key resource for me. Thanks, FYN Nails! read more

Ask for Vivian Nguyen for your lashes and facials. She's the best ! I've tried many places for lashes and facials and she is so detailed and talented. You'll leave feeling relaxed, refreshed, your skin smooth, rejuvenated, lashes full and looking & feeling great ! read more

Getting a pedi should be a relaxing experience, and you should feel pampered. I had a bad experience at Pinkies in the past, so I thought I would give FYN a try. I have to say it was my fault that I didn't look through the window before walking in. There were no spa massage chairs. If I'm going to spend over $30 on a pedi, I'd prefer sitting in a massage chair and not an office chair while soaking my feet in a plastic soaking tub. I could've been fine with it had the nail technician been friendly. She had a sour puss look on her face, and didn't talk to me except for when my reflexes jolted when she dug her cuticle tool into my toenail and asked me if it hurt. She chatted away with the other technicians and even answered her cell phone during my pedi. The leg massage she gave me was really rough as well, and her nails kept on scraping into my knees. What should have been a pampering experience turned out to be a torturous one. Needless to say, I won't be returning, and I'm going stick to either Loma Spa in Cupertino or Universe Nails in San Mateo. read more

Attentive, entertaining and the best damned foot massage I've ever had! These were my experiences at For Your Nails. It was slow the night I was there so the other two clients, the two nail technicians and I all started chatting. It soon turned into a scene from Steel Magnolias! We were all swapping stories about husbands, kids and other life experiences. It was great! We were all really enjoying ourselves. The place is clean. The staff (at least the two members I met) are very nice and welcoming. I was treated like a "girlfriend" the minute I walked in the door. read more

Yesterday I had some extra time waiting to meet some folks for dinner down the street so I popped in for a mani/pedi. I was actually quite impressed. Now - reading some of these reviews......things have definitely changed at FYN. The negative views are outdated. The salon is clean, the staff friendly, and the best mani/pedi I've had in awhile. I actually am going back for a facial and eyelash extensions in a few days. Since I work in Los Altos now - I wanted to find a place for a quick pop in instead of taking time away from my weekends for these services. Much easier. The prices? Less than what I'm used to paying. So happy happy all of the way around. Be nice to the ladies - they're working on your FEET! read more

For Your Nails is my #1 nail salon. I've been coming here for over 4 years now. I go on a semi-regular basis (when I can afford to have my nails done.) It's a small location, with room for maybe 8-10 mani/pedis at one time, with a separate room in back for waxing or facials. They take walk-ins as well as appointments. There's nothing fantastic about the decoration; it's simple, not gaudy and there are no TV's blaring. There's usually some classical music playing in the background, which makes for a peaceful environment. Just the way I like it! They have tea and water available to drink if you want it, too. Most of the ladies here chat to each other in their native tongue, but I don't mind. I actually prefer minimal chit chat so that I can sit and flip through my magazine of choice, or so I can zone out and relax. However, if you want some one to talk to, they'll chat it up with you, no problem! They're so friendly! Every time I come in my lady gives me the most fantastic hand/arm or leg massage. It's always *so* relaxing! I go here for my pedicures for two main reasons: 1) I almost always have a negative pedi experience elsewhere, and 2) I'm kinda paranoid about getting some weird infection from an improperly cleaned spa chair. (This fear isn't helped by the fact that there were a number of places in the area 2-3 years ago that spawned outbreaks of grossness. Ew. For me, the best part about this place is the fact that they *don't* have spa chairs. Instead, they use a shallow plastic foot bath, lined with a new plastic liner for each customer. I don't have to worry if the foot bath or their tools are clean. As for the prices: a manicure will cost about $18 and a pedicure about $28. All in all, my experiences here have always been wonderful! Note: If you're the type that *needs* to have massage chairs or frou-frou things floating in your foot bath, or multiple tv's on the walls, this isn't the place for you. read more

I brought my 10 yr old daughter in to get pedicures. We had to wait, but that's ok, we didn't have an appt. they gave my daughter a broken chair, which was also acceptable. But then I asked for a mani, and Ivy tried to convince me to get the gel...I said no. She did it anyway, and then asked if my daughter would also like the mani, she would do it all for 15...we said thank you! In the end, she didn't ever paint my daughters nails, and charged us for all of the services including the gel nails I didn't want! We don't have the money to do this very often. I feel robbed. And I do not like writing negative reviews. read more

My second visit here. I found this place by accident as they were the only place open on Sunday morning. I was pleasantly surprised. Very clean facilities. They use liners for pedicures. All their towels look fresh and clean. Got pedicure twice and looked perfect both times. Friendly staff. I will continue to come here. read more

I absolutely love this place. It's my go-to spot, the ladies are so kind and gentle, with impeccable attention to detail. Hanna gives amazing massages and manis/pedis. Vivian is also fabulous, and does an incredible job waxing my eyebrows -I don't even have to tell her what shape or anything, she just goes to work and they always come out perfect. It's also so sweet to have the ladies recognize you and call you by name when you come in, that level of care really makes you feel special. I know that whenever I go to FYN, I'll be treated like a VIP, and the quality of their service is unmatched. It is clear that this is a business that is wholeheartedly dedicated to their customers, and it's my pleasure to support them. read more

They were horrible. The lady that's did my nails was nice but she did a terrible job they were crooked and not shaped well or anything the paint job was even shitty. She nicked my skin a few times. I payed $60 for this shit job, I've gotten better nails for $30. Then you still ask for a tip how can you expect a tip for such a shitty job? Will never go again. read more

FYN Salon - Horrible nails - Nail Salons Near Me - Los Altos, California

Just had a terrific mani & pedi with Linh and Tammy. I came in about 25 minutes before they closed but they were happy to accommodate me, and didn't rush at all with my nails. I had a perfectly relaxing experience, great feet and hand massages, and left with great-looking nails. They also offered me sandals so I wouldn't have to shove my shiny toes back into grubby running shoes. I will definitely be going back. (and in response to a previous reviewer: they've got spa massage chairs now.) read more

I've been going to Vivian...the owner...for almost a year. I've received eyelashes, several facials, face creams she recommended, waxing, and a pedi/mani from her other staff. I've been receiving this kind of work for over 20 years. Vivian is the best I've met! She's a perfectionist by nature and always gives the most attentive service. I just received hybrid lashes by Vivian and they're gorgeous. She takes a bit longer but they last longer for me. read more

I've had hot and cold experiences here, but always positive when Linh did my acrylic nails! She was careful, fantastic, and very kind! Everyone else in the salon seemed to forget who I was, but Linh was the best. I highly suggest her! I stopped going there because a couple times she wasn't working when I wanted to make an appointment and have been going back to Fabulous Nails since (they also do a good job and it actually lasts a little longer), but the reason I still think of FYN fondly is because Linh is great with acrylic nails. read more

I love FYN Salon. They have been in Los Altos for over 20 years and have many spa/salon services. I just got an email the other day that they are now offering blowouts (the increasingly popular hair wash/dry). I can't wait to try it! I recently got shellac on my nails and got a neck/head massage while they were doing my nails. It was AMAZING and I didn't want them to stop. I highly recommend their massage services while you are getting your nails done it is WELL worth it! Overall - the staff is friendly and welcoming and I highly recommend checking them out, you won't regret it! read more

I live in Palo Alto, but go out of my way to come here for mani/pedi's whenever I have time. The gals are perfectionists in application; also gentle, professional, friendly and awesome at massage. The salon is spa like but with a bit more energy and relaxing music. Unlike other salons in Palo Alto, the location has sufficient parking. they also don't charge extra for use of a credit card or OPI polish. read more