I can truly say a car wash that took the time with me made me happy and washed my Porsche I am…read moretruly happy even though my car did not fit on the tracks they still took amazing amount of care for my car I'm very very very very happy!! thank you guy! Onthis day of the review early in the afternoon at 1:50 PM they took care of me love this place .

This place never disappoints. Staff are super friendly and work well together. They always do a…read moregreat job and the equipment provides consistently great results, no matter how dirty car is. Don't pass them by!!!!!

I will be finding a new carwash. Not friendly and they never wipe my back bumper dry. Horrible…read morelocation...backs up on the street and causes back up in front of store as well as people pile out of the tunnel with nowhere to really turn. Dangerous and annoying and I've had enough of the dead face greetings from female staff.

One of my favorite at washes! I've been coming here for years and I have not had a bad experience…read more They are always so friendly and have taken great care of me and my vehicles.

Quick and thorough as usual. Got a free vacuum and car wash. The service here isn't s always top…read morenotch. I'm not sure of prices because I don't go anywhere else. Check all your fluids refill as needed. Fill your tires. Never a problem.

This place has went downhill hill. I had been a loyal customer with them since 2006. September 3,…read more2025 I picked my Chrysler 200 up from them after paying $1200 for repairs. The car didn't make it to LCHS and back it was overheating. I called and was told to bring it back. When I pulled up to the place the oil change employees was pointing because it was something hanging loose from under my car. Marcus asked me to sit in the lobby so they could check it out. He had me sit there for hours with my child toddler and all. Didn't even offer me a ride home and I live across the street. I left a more detailed review of the situation in my previous review. After the review Bill reached out to me and said my review is killing his business and that he would replace my motor in my car on him. If I took it down. I called him back and asked him to write me a contract I recorded him on my other phone of him saying just give him some time. That was in December. I have not heard anything from him or anyone else at Basha. I lost my job and I've been in a rental since December 4, 2025 wasting thousands of dollars because my main car was also down. I've almost lost my home and I had to give my car back due to me not being able to afford the payments for a car that was not working. And pay for a rental to be able to provide for my family. I'm in a serious amount of debt and at risk of being homeless due to their negligence in handling my car repairs correctly the first time around. They robbed a loyal customer and has caused me to experience several financial hardships. I will be seeking legal action for reimbursement of rental car fees, pain and suffering, and lost wages. I gave this man 6 months and 11 days to fix my vehicle. I went back today and said what's going on with my car? It's still sitting in the same spot from six months ago. He told me I have to buy the motor and stuff now. This is after having valve gaskets and stuff replaced by his employee by the name of Marcus. I tried extending grace to Bil because he was experiencing his own problems with his mother being sick in another country and I thought I could trust him. In my past experiences he's never lied to me. But this has just been one lie after another. I posted the Google review he reached out to me we talked he said he'd send me the videos. FYI iPhones record the date and time the original pic/video was taken. He told me December 4, 2025 he had to get it from across the street. After waiting a few hours and not recieving a call back at 12:28pm and noticed my car was full of snow and looked like it had been sitting there for weeks. I recorded a video and everything. I get the video from Bil and it has a date stamped to it of November 28, 2025 at 4:43pm. When I tell Bil that he tells me on the recording they pushed it. That would be impossible the car windows had snow on them still. I've been holding on to these court papers but I'll be filing them in court tomorrow. I'm a single mother of two my kids didn't have a Christmas, we're on the verge of being homeless. While his business continues to thrive. Take it from me don't take your car there! You will be ripped off and lied to! This place is supposed to be better business bureau accredited. But don't waste your time they won't respond. Save yourself the headache and financial burden! O'Geen K auto on John R in Detroit is the best! Professional friendly service, no long waits for days, weeks, or months.

I drove in the automatic wash and it malfunctioned because of the way I drove in so when I reversed…read morethe wash wasn't responding. I called the number posted and it was actually a person who answered and he was super helpful and friendly. He stayed on the phone with me until we knew it was working and even upgraded my wash to a better one than I had purchased. It was very quick & hassle free!!

Used the manual bay twice. Was tricked into spending more than I wanted. Instructions aren't very…read moreclear. Then the automatic wouldn't start after I put credit card in and and pulled in.

If it was the year 2000, I'd gladly recommend this car wash. However, each year that has passed,…read morethe service and quality of the wash has declined. They don't vacuum the interior very thoroughly. They "wipe" the dash, but nothing really looks "clean" when they're done with it. I know it's not a detail, but they give half effort to even wipe surfaces. I'd rather just take the 30-60 minutes out of my day to wash my car myself.

I have never witnessed people moving so slow. I understand that it ms hard work and not everyone's…read morecareer choice. But I was taught that no matter what work you do, do it well. The lane I was stuck in moved one car to three cars next lane over. 2 cars ahead of me when I pulled in. 45 minutes. They should do better. Bad day? Under staffed. That's the way it always is.

Don't go here they will cause damage to your vehicle and not take responsibility for the damage…read morethey caused and expect you to continue to pay them

I went there today and they weren't using Amy soap. My car is still filthy. I waited 20 minutes to…read moreget my car washed so I wasn't going through again. It wouldn't have done any good because they weren't using soap!

False advertising for first time free wash. When I confronted the owner about the ad on their…read morewebsite, he called me a liar and started yelling at me. Horrible way to gain a new customer! I told him about the poor customer service skills he was showing and his response was "your parents lied to you your entire life" and then hung up on me. Overall this was the worst business interaction I've had in years!

This place damaged my rim cover and spoiler. I called multiple times and kept getting ignored even…read morethough the owner said he's going to call me back. When I visited the car wash and talked to the owner, he showed me the SURVEILLANCE FOOTAGE WHICH CLEARLY SHOWED THEY WERE AT FAULT. Even seeing the evidence with his own eyes, he still just said "I'll call you back." Eventually he told me he refused to recover the damage and I was at fault, when his car wash ripped off my spoiler and the camera caught everything. Very dishonest and unprofessional.

Fast service and simple payment processing . The value is decent, however they could allow more…read moretime for drying. Also I appreciated the quality of the car wash equipment , very powerful.

what a scam of a carwash. wont even let you csncel unused time when using card…read more hit the button once for additional time and it added 15 minutes. place is for the birds. doesnt even have a working phone number for issues.

Supposedly open at 7 and man tells me at 7:30 it will be another 1/2 hour. Why buy monthly program?read more

The worst, worst, car wash don't ever go here!! I paid $24…read morefor a car wash and it didn't even wash my car. I do not recommend this car wash to anyone.