I was visiting my parents and Pop had a return and purchase he needed to do so I took him on an…read moreearly Saturday afternoon. The parking was packed up. Found a spot and we were easily able to get the return done then we headed over to the lightbulbs where he found the brand he wanted. The good thing about these stores is they are all similarly set up so once you learn the layout, it is easy to circumvent.

D, who works the tool rental counter, is a ROCKSTAR! He's professional and knows what he's doing…read more Thank you!

This particular Ace Hardware is located in the strip mall on the corner of East Colonial Drive…read more(State Road 50) and Coy Drive. I came in to get an air filter and took a moment to check the store out. It was well-stocked and the staff here were friendly and professional, especially for an early Saturday morning. The prices were competitively situated and they had a nice selection of items you might need around the house. They had everything from air filters to grills and even Jerky and spices. Overall, it was a positive experience.

5 Star update for an expanded store and great service!…read more Whenever I need something for the home or lawn, I'd much rather spend my money at this small Ace versus a huge Home Depot. As soon as I walk in, I'm always greeted and offered help finding whatever I need. Though you may think it's small from the outside, they carry an incredible amount of products and once you're inside, it's much larger than you'd think since the expansion. What continues to set it apart is the level of service. So glad we have this shop so close to my neighborhood!

I came in to purchase lights and fans and new faucets for my rental property and it seemed as…read morethough the staff was MIA. While walking the aisles to find the items , I ended up using the app to shop and have them delivered since I could get assist on some of the large items I was purchasing. Customer service here has severely declined .

After waiting for 1 hr and 8 mins, making 2 unanswered calls to customer service, and after asking…read more4 associates to help and after, one helped me track someone who could help me. That person was on lunch (which is fine, everyone is entitled to lunch). I feel like it could have been so easy to find that out sooner if anyone of those people had just helped a little. Lowes has always had sub par customer service but this was bad even by their low standards.

I usually visit the Toole's Ace Hardware on Orange Avenue, but I was directed to the Conway store…read morerelative to my delivery area. I purchased a Weber grill and wanted the free setup and delivery that comes with an Ace Rewards membership. The app stated I needed to choose the Conway location for delivery. On Monday, I was contacted by John to schedule the delivery. I was provided various time periods and I selected the 2-4pm slot. Around 2:30pm, Justin arrived and provided 5-star delivery service. Not only did he deliver the grill off the truck and to my garage, but he also asked if I wanted him to install the propane tank to the grill. He demonstrated various other parts of the grill such as the match lighting attachment (if ever needed) and the knob in the back that holds the propane tank in place. Justin turned on the burners and recommended I complete a one-time burn off of any residue from the manufacturing oils, preventing them from flavoring the food when using the grill for the first time. He went above and beyond in my opinion as part of the delivery process. The Conway Toole's is lucky to have him! Based on my experiences with both the Orange Avenue and Conway locations, I can say Toole management knows how to hire qualified and exceptional team members. Their business practices support my belief that Toole's is so much better than those big box hardware stores when it comes to customer satisfaction.

Called the Curry Ford location where my key was made and reprogrammed last year to see if they…read morecould replace a defective (poorly made) key with buttons that barely opened my car and eventually snapped at the base of the van key.... I was put on hold and they never came back in the line... I called again and spoke to a woman who claimed she was the store manager.. who basically told me broken or not, it doesn't matter I'd still had to pay $200+ for another one and that it's just wear and tear... (meaning every year I'd have to buy another one based on how poorly they were made considering how overpriced it was). She mentioned that I could also take a risk by buying it on Amazon but that they only reprogrammed their keys only. No help. Shit service and poor client retention skills!!! They need to do better!

We have been dealing with Ron's for years. They are knowledgeable and honest. That's the place to…read morego!!!!

Had a bad plumbing leak in attic. Called Ron's. They advised me they no longer did plumbing repair…read morebut referred me to 4 Towns. In the past Ron's has been our go to for plumbing issues and always had fantastic service at a reasonable cost. On Ron's recommendation I called 4 Towns Plumbing. Again, Ron's never let me down. 4 Towns did a great job and reasonable.

I like using Community stores .Ace is close and the speak English .Nice people and they sell mulch…read moreand propane too.

I really feel lucky to have this store located so close to me so I do…read morenot have to travel so far to a big box store. They have a great selection. They are always positive and helpful. Real neighborhood feel. I love that.

Always has what I need and is convenient to get to. Everyone is very helpful and knowledgeableread more

Once again today I went to my ACE store on St Rd 434 in Longwood Fl. I Need some help with a…read moreproject and i meet up with Wayne. This guy has helped me out several times before. I showed Wayne my problem he looked over the problem and in a few minutes he figured out my problem and helped me to fix it. I can not tell you how surprised and happy I was that Wayne helped me once again. I can not say enough good things about Wayne, he is by far the sharpest tool in the shed i know Thanks again Wayne and i will be back again soon By the way I have been a very satisfied customer of these store for more then 20 years. Wayne needs to be the store Manager he is very friendly and he knows his stuff about working in a Hardware store

This place has SO much more to offer than the big box! You walk in the door and it even smells like…read morea hardware store. It has everything... quality cookware, small hardware items (nuts & bolts) that you can purchase individually, Yeti items, you name it! And knowledgeable attentive service staff as the bonus. Prices are reasonable too. I saw a pizza peel competitively priced, or better, than the internet giant. I would move to Winter Park just to use this store... and just might! Support this family-owned business.

Friendly staff. Very helpful customer service. Small shop with tremendous inventory. I highly…read morerecommend this store for all your hardware needs and gardening supplies.

Stopped in to look for some pieces for my home as well as some for a rental property and I was…read moregreeted nicely by a few gentleman working. After browsing the store and kids show room, I asked how the buying process works as I've never shopped the outlet. Basically you can purchase the floor items ( some have items still in boxes brand new ) and pick up from the stock room located behind the building. This is super convenient as you can take items with you same day and for those that need. There are plenty of U-Haul and rental truck places near by. I found some items I loved and after I look around I will be back to purchase now that I know I don't have to wait on a delivery date. This was also very helpful as I'm in real estate and have tons of buyers needing furniture sooner than later. Value was really good, some things like the outdoor furniture I think homegoods may be better priced but I was impressed with the variety for the prices.

You CAN find a deal here... maybe... possibly.... there is a lot of turnover here…read more I remember... 25 years ago... buying two rooms of furniture from this place and it all fell apart quite quickly... you have to be super selective and really look at the construction of the item you are about to buy 90 percent of it is MDF... choose wisely

I made an online purchase, and my items were available very quickly. I came in the next day to…read morepurchase additional items and to pick up my order. I really appreciate the customer service at this location. I wanted to get in and out quickly and several members directed me to the correct aisles to get what I needed. I like that they are so knowledgeable about the location of each item I needed, even down to providing directions to the exact spot (i.e., halfway down the aisle or located on the left side of the aisle). It just feels like a neighbor store instead of a big box retailer. I purchased my items and pickup my online order and was out the door under 15 minutes! You got to appreciate their efficiency and customer service!

Decent hardware store. They have a good variety of tools, but they seem to always have higher…read moreprices than other places.