Horrible service only 1 product matching what I need then I asked a question just to get COMPLETELY…read moreIGNORED WORSE CUSTOMER SERVICE EVER!

I was here a few months ago to fix my daughter Iphone I'm tell the lady that the cellphone doesn't…read moreturn off , so she told me to leave it and she would call me later and see what is wrong. 10 minutes later she called me and told me that the phone's motherboard was broken and need a new one , the Wi-Fi antenna was not good . cost was around 300 dollars for an iphone 10. i told her that was too much to fix and old phone.so I took it around the corner to another technician and he fixed right away for free because the only problem was the finger print sensor . this people are very slick , don't trust them.

Great tech team that handled the repair! I would def…read morerecommend anyone who is looking to repair, the screen works good and the repair was done super fast Appreciate the quick turnaround

They are liars!!! I brought my laptop to check because I…read morethought, it was broken, since the screen was black. I passed it for diagnostics. The next day, they called me and said that the problem is with Software, which they can fix for $150. I decided to wait with the repair, as I was soon about to go to visit my son and wanted to show my laptop to my son first. It turned out that it was just the lighting of the screen went to zero and the son showed me 2 buttons that regulate the illumination of the screen, one with a plus, the other with a minus. After such an experience, I will never turn to this company again and will not advise others. Now I understand why among Russian -speaking in America there is a distrust of Russian businesses. Shame on you!!!

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

He doesn't pay his rent or electricity bill. Terrible tenant, not sure how good he is with repairs…read morebut I wouldn't trust him with my computer.

I would certainly recommend this place for any electronics repair. I needed to have an RJ12…read moreconnector soldered back onto the board of my Fanatec wheelbase (driving simulator) due to it coming loose, along with securing an adjacent RJ12 connector that was starting to come loose. Most of the other repaie shops in the area that I contacted turned the job down, but I received an immediate response to my inquiry from NY Repair Center. I dropped it off the same day, and within 3-4 days, it was ready for pickup. The device looks and works as if it were brand new. Couldn't be happier with the outcome, and I'll definitely be returning for any needed electronics repair work in the future.

I just repaired my iPhone se2 phone. This store gave me the best price compared to four other…read morestores I called for estimates. In addition to the best price, the service was impeccable. Repair was done in less than 15 minutes. Before fixing it, the repair person ensured the phone worked properly and there were no other issues. They even included a screen protector in the price of 60 dollars total. I highly recommend this store for any one seeking a phone screen repair.

I was recommended here by a friend. The staff were friendly and efficient. My screen was cracked…read moreand they repaired it within 20 minutes and gave a free glass screen protector. They charged me 50.00 for the work that they had done. They also have a 30 day warranty. I used my phone the same night and had seen a light from the top of my phone screen. I brought it back to them and they happily fixed it for me. Very pleasant and polite. Highly recommend!

Hi everyone, I made a yelp account just to report this scam of a business because I hope no one…read moreelse gets scammed like I did. Long story short the HDMI port for my Ps5 broke I sent it to the shop to get it fixed for $100 and then my ps5 began to overheat, I took it again and they charged me $40, the problem was not fixed after they returned my ps5 so I sent it back and after i received it back the overheating was gone but the HDMI port did not work again so I took it back and they tried to charge me $120 (a similar issue happened with another person while I was in the store once with some guy and his phone). End of story I left with more problems then solutions and my original problem wasn't even fixed. DO NOT COME HERE!! GO TO SOME OTHER HARDWARE STORE THAT ACTUALLY CARES ABOUT FIXING YOUR TECHNOLOGY!!! THIS BUSINESS IS A SCAM!!!

This the repair shop youve always wanted! They repaired my phone in hours... quickly and…read morebeautifully! Great service, patient and very knowledgable! Many great refurbished phones, tabs & laptops! Competative prices & no BS! The perfect repair shop for nyc!

Took my daughter's iPad for repair, after Apple said it can't be fixed. iPad was fixed at a fair…read moreprice. Thanks for the good service!

Worst place ever..the screens they are selling for iPhones are cheap quality..they don't offer any…read morerecommendations Depending on how bad your phone is broken..they'll just put one of they expensive cheap screens on and even if it's lifting up they'll still sell you the service as if they did a good job..highway robbery!!

My iPhone 7 has had a broken screen for years ,…read moreIrreplaceable photos I thought that I had lost were saved on that iPhone and I got them back ! The sales guy gave me a great deal . Strongly recommend this place.

Best service in Brooklyn! Before I went to pineapple repair I visited 6 other phone repair shops…read morefor a battery replacement for a iPhone 12 Pro Max. I've gotten 6 different prices and reasons for why my iPhone wasn't working. At pineapple the guy was straight to the point, knew exactly what was wrong with my phone and gave me the best price out of all the stores I visited. Trust me, I highly recommend coming here for any phone repair you need. The guys at pineapple are genuine and here to help!