Big 5 is that dependable sporting store that you can count on for excellent customer service and an…read moreabundance of on site goods!

Jacquelyn was absolutely amazing! 5 stars and above! She was a great help with all of our snowboard…read moreand ski equipment

I visited this store this past Friday, 3 May 24 after having to go to several other stores. The…read moreservice offered by the associates were impressive and remarkable. Brent was extremely knowledgeable and patient as I needed very specific items that had to spot on based on the circumstances of my purchase. Brent did an outstanding job making sure I had exactly what I needed and did so with professionalism and patience...thank you. Belle at the cash out was equally knowledgeable about my purchase as well as the pertinent sales discount available to me. She also made sure that I was aware of additional incentives being offered by the store. Belle expressed excellent customer service and was equally courteous and attentive...thank you Belle. Brent and Belle both represented the Big 5 Brand excellently.

Nobody helps you,the front counter girl was to busy on her phone and I left my sunglasses in the…read morestore after being not helped,and no sunglasses found after leaving for 5 minutes and coming back.The shoe guy also never came out....wtf

Kathryn Garcia and Kali Gazmen are wonderful representatives of the store and a perfect example of…read morewhat exceptional customer service should look like. They turned what could have been a frustrating experience into such an easy and pleasant one. Thank you both for your kindness, patience, and for going the extra mile for me. I truly appreciated it and will absolutely be returning because of the wonderful service I received!

I only go to this location because it is the closet sports store enroute. I really wanted to give…read morea higher rating, but I am constantly treated rudely when I simply ask if there's any military discount. When my husband asks, not only are they overly polite to him, but they thank him for his service. Mind you, I am the service member and he is the military spouse. I am always walking out ashamed because they are appalled that I had the nerve to ask for my own discount.

I've been to Sports Town multiple times for jerseys, hats, and gifts. I must say, they have a good…read moreselection of sports apparel. Whenever other larger stores don't have the items I need in stock, it seems that Sportstown has them on hand. I've called I had prior to my visit and the staff is always very helpful with checking on inventory. The price of items are comparable to MSRP.

If you're a huge Vegas sports fan like me, you will love this store! I love that they have so many…read moreunique Vegas Golden Knights items and always great service. I had them personalize a retro jersey last year and they did an amazing job and finished it earlier than expected. Every time I go in I see something new and I definitely recommend this place for all your VGK gear.

HELLO TO ALL BASS PRO CUSTOMERS: THIS EMPLOYEE DESERVES…read moreTHIS 5 STAR REVIEW! I had an incredible experience at Bass Pro Shop thanks to Kat the Greeter! Kat went above and beyond to help me and my family, offering exceptional, patient, and knowledgeable customer service. She anticipated our needs and was able to answer all of our "unanswered questions" without us even having to ask. It was an OUTSTANDING experience. We love Bass Pro and employees like Kat are what makes the experience seem so seamless. She clearly knows her job front, back and all around and takes pride in giving exceptional customer service. It goes to show what kind of integrity Bass Pro looks for in their staff members and the people they choose to be a part of their team. Employees like Kat make all the difference, and Bass Pro Shop is lucky to have her on their team. Thank you, Kat! ~ KMM

We stop here every time we are leaving Vegas…read more My partner likes to fish, and I am not the outdoorsy type of person, so I walk through Bass Pro Shop and straight into the casino. This location is two stories and very large. I remember the first time I visited, I thought it was as large as a Costco. There's been several times where my partner and I had to text each other to find one another because this place is so large. Very rarely will I shop with my partner. Friday was one of those rare days where I actually went shopping with him and we found ourselves upstairs in the Optics department. Jeff was working the counter that day, and he was very knowledgeable and friendly. He took the time to educate my partner on differences in magnification, and objective size. He showed my partner the different levels of each so that he can determine what would be best for his needs. I really appreciated that it did not feel pushy and was very education forward. Again, I'm not a super outdoorsy person so I may not be the best judge here, but I find this place to be extremely large with a wide selection to fit anyone's needs along with wonderful customer service. Plus it's a bonus that it's connected to the casino. PS- they do have what I think are timeshare salesmans located at both entrances. They always ask if I'm interested in spinning the wheel and I politely decline.

REI is the abbreviation for Recreational Equipment Inc. It is prounouced as it spells in its…read moreindividual letters, R E I. My daughters and I came to this location in Las Vegas to look for toe socks. What we found was more than toe socks. Each section is managed by super amazing staff who are educated and knowledgeable on the various products. Everyone we met was so friendly and nice. They shared the stories of their adventures. We had wonderful conversations and connected superbly. Shout out to the staff members who helped us find what we needed. Thank you All for your insightful expertise and above and beyond service. YOU ALL ROCK! Josh on toe socks Cat on athletic shoes Mike on shell jackets Jeremy (aka J) on register Besides the toe socks, I also got a gorgeous red shell jacket for myself. So cool! I signed up to be a lifetime member for a one-time cost of $30. They are running a promotion. I received a $30 bonus card to spend at store or online so it's a wash. Thank you REI!! Now let us all inspire and equip one another to get outside. REI has what you need to make it all possible from outdoor gear to foot wear to equipment and so much more. Become a member at REI and go shopping! Btw, free shipping for any online purchase.

I went in today to exchange a backpack I bought online that didn't fit well for something that…read morewould work better. Rachel measured me, helped me find the perfect fit, adjusted and added weight to the bag. Rachel was also informative on helping me find a day pack. Great experience. Thanks again.

SERVICE Friendly and very helpful staff…read more SELECTION Pretty large selection of items. Be sure to check out my video. All teams with shirts to jerseys, slippers, hats, beanies, flags and more. VALUE Pretty range of pricing to fit any budget. Go small or go fancy you can find it all here. And for those sparkly ladies, you'll be sure to find the jackets here. Extremely happy we have a Southwest sports store with quality products

Great selection of Team merchandise [Las Vegas NV]…read more Hubby googled and found this store. We've stopped at so many stores but this was the only shop that had a large selection of apparel and memorabilia merchandise from all teams and all types of sports to represent your favorite team. From jerseys, shirts, hats, mugs, lots of stuff. We should've came here in the first place. It's off the Strip but it was worth the drive. There were two men at the shop and one was able to point me to the right direction... actually, he walked me to the exact shelf. Yes, yay, they have a nice selection of women's apparel. So glad that they carried them especially since needing them at last minute. Everything was laid out nice and neat in shelves and/or racks. The challenge was I couldn't decide what shirt to get. LoL! Get everything you need for your team here. Review #3105

We are excited to have found this great ski/snowboard shop so close to home! My husband and I have…read moredecided to get back into skiing and needed to figure out what kind of ski boots to buy and try some pairs on. The staff at gravity were incredibly helpful and spent a lot of time talking us through buying ski boots and letting us try a few pairs. Since then, my husband has been back to get his bindings adjusted and skis waxed, and I will as well once my gear arrives. Great experience all around, and we will be using this shop's services in the future!

Last year I visited Lee Canyon with three kids and the rental experience is lengthy. This year I…read moredecided to rent at Gravity Sports. I made sure to call few weeks before the holiday weekend and book an appointment. The owner and is staff are knowledgeable, detailed finding the right shoe and skis based on the kids height+weight+level. I even got my 2 snowboards serviced too. Everyone, come here for your rentals for the season or for the day. Best to make an appointment. You won't be disappointed on the value of renting or buying your gear at Gravity Sports.

We have had a great experience with Pacific Fitness in Summerlin!!…read moreWe visited the store on 2 different occasions and both times had a positive experience! GREAT SELECTION of several brands and machines. The staff were very knowledgeable and helpful. Wanted to buy local so felt good about shopping here. we found a machine / set up that worked for us. They had great financing options to make it easy to purchase. Our delivery had a challenge as the box was missing a needed part. The second time out the crew quickly inserted the missing part and made sure our equipment was working great!! Sometimes when there is a small issue it is how the store takes care of it that really matters!! Would definitely buy from them again ;)

We visited Pacific Fitness several times over the summer to look at home gym systems. The brand and…read moremodel we were initially considering was not on display in the store, but we were told it could be ordered. At that time, we were also quoted $400 for delivery and installation. My wife and I returned this morning, prepared to purchase the gym, which was approximately $2,000, along with some rubber flooring. The salesman, Travis, showed us several other brands, including some at significantly higher price points. One of the options he showed us was the Inspire M3, priced at $4,995.00. After discussing it, we decided that this was actually a better choice for our needs. Travis initially told us that, because the Inspire M3 is a single-stack unit, delivery and installation would be $285.00. We went home to measure the space where the unit would be installed and, while there, checked the Pacific Fitness website for additional information. That's when we discovered that Pacific Fitness' own website listed the Inspire M3 for $4,599.00. I took a screenshot of the advertised price. We returned to the store with our credit card, ready to place the order, and asked Travis about the $396 price difference. To our surprise, he told us that they had to honor the manufacturer's listed price of $4,995.00 and would NOT honor the price advertised on their OWN website. He also changed the delivery and installation price from the $285.00 he had quoted us earlier to $389.00. We asked him again if Pacific Fitness would honor its own advertised price. He said no. We asked to speak with the owner, and he refused that request as well. As we were leaving, we turned around and asked one final time whether they would honor the $4,599.00 price displayed on their website. Again, the answer was no. His explanation was that their website person only updates the website once a week and apparently had not gotten around to updating the price. At that point, we left. Later that afternoon, we purchased a home gym from another company at a significantly better price than what Pacific Fitness was offering. The experience was straightforward--no bait-and-switch, no games, and no unexpected changes in pricing. Based on our experience, we will NEVER purchase anything from Pacific Fitness again. We gave them multiple opportunities to make this right, and they chose not to. The way this situation was handled was extremely disappointing and left us feeling that our business simply wasn't valued. Horrible experience. I would strongly recommend checking the advertised pricing carefully and getting everything in writing before doing business with PacFitness.