I don't give reviews very often, only when I feel especially compelled, one way or the other. This one I am both compelled, and very pleased to do. If I could, I would give JOSH, Manager of this Store, *10 out of 5 Stars*. Firstly, he helped me through a very expensive, difficult, long and drawn out Custom Skate fitting issue with the Manufacturer. He went the extra mile and outright persevered tirelessly in his advocacy of me, the Customer, until all the issues were finally successfully resolved. It was obvious that he truly cared! Secondly, I had multiple opportunities to observe his interactions with both his Customers (both walk-ins and on the phone), as well as with his Staff... and in each and every interaction, without exception.. a total Class Act. Knowledgeable, Professional, Courteous, and Personable are all accurate words to describe him. I highly recommend both him, and his Store to all of you out there. read more

I have to give credit where credit is due. In today's world it is rare to find above and beyond customer service. I wanted to give kudos and a huge thank you to Josh Hallowell, the manager at Pure Hockey. His service was above and beyond. It was time for me to purchase new ice hockey skates and his knowledge and assistance was a 10+! His patience and understanding was greatly felt. Thank you so much for the assistance. Kudos to Justin and Mark as well for helping at the beginning of this process. Made spending the money for these top rated skates all worth while. read more

Unfortunately broke hockey stick Wednesday night playing in adult league. It was perfect time check out Pure Hockey. I been to the one in Anaheim few times in the past when Iceaholic use to play Anaheim Throwback tournament. Figure mix things up instead of going to normal spot get hockey sticks. Las Vegas store is lot more smaller then the one in Anaheim. The building in Anaheim more warehouse so have room for lot more stuff. Still small store decent amount of stuff. Also they online store so they look stuff up if not have it at the store. They have good variety of equipment choose from and nice mix high end to middle end products. The staff is five stars. I kind of knew stick looking for but gentlemen came up asking if needed help. He was helpful broke some stuff down. I found one that liked. The prices about the same as other hockey shops around Vegas. They have free rewards program. Not sure amount but my purchase next trip get $10 off. read more

We were passing by on our way from the OneHockey Las Vegas tournament. We found what we needed and the staff were very helpful. Shoutout to Koen and Tristan who helped us find a snap for one of our player's helmet and not charging us a dime to replace it. read more

Pure Hockey - Skates - Hockey Equipment Near Me - Las Vegas, Nevada

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My son's skates started to rub and feel uncomfortable. Bekah was extremely helpful and knowledgeable about why his skates were hurting. We expected to buy a new pair of skates, she took the time to dig deeper to come up with the root of the problem. He simply needed arch support inserts and to have his skates baked. She was very patient, kind and personable. read more

Pure Hockey - Bekah with our son. - Hockey Equipment Near Me - Las Vegas, Nevada

If only their skate sharpening had better service when it's complete. No inspection just the hand off and pay. One blade would be dull than the other and when they redo it.... It's still the same freaking dull blade! read more

This was my first visit, but it definitely won't be my last. Great store with a great selection of gear and team merch. Super friendly, and helpful staff. They had a very good selection of sale items as well and I ended up picking up a nice VGK jacket from the sale rack in addition to the purchase I came in for. Definitely check it out if you haven't. read more

Best staff around and hell of a store with a lot of options to choose from! Thanks for the help boys. Love my new skates. read more

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Best hockey store in town. Whole staff is great, Elliot is very knowledgeable. Lots of variety to choose from and holiday deals!

If you play hockey and want real answers from staff who actually KNOW everything about the equipment they sell, forget big name stores -- Shop at the Penalty Box. Both times I shopped here for gear, I came out beaming like a kid on Christmas mornin'. These guys are the nicest, absolute gems in a sea of coal. Especially, Bret. I'd drop gloves if anyone messes with that guy. read more

I used to have to go to LA or Orange County to get new hockey gear. It wasn't cheap down there either, but for most gear I just can't shop online because I need the tactile experience for sports equipment. This store has a good selection and a knowledgeable staff. They take their time and are thoughtful in helping customers. The prices are also excellent. I got a pair of pretty high end skates and they were about $50 cheaper than they are online. Now I finally have a shop here in Vegas worth going to. read more

This place was great! Been looking for a place in town to fit our 2 yr old son a pair of skates. Buying online is a hassle for this purchase. Came across them on Google and they are not far from us. Went to check them out and Matt helped us. He educated us on sizing, skate adjustments, blade switching and more. We didn't have our son on our first visit but we came back and the size he recommended us fit so well! Our son loves his skates. I love that they're not pushy with sales. You can fit skates, try out sticks and even fit helmets. Note, both my husband and I are beginners on skating so it was nice to know more about skating equipments. read more

Pure Hockey - Size 6 skates in youth. Fits a 7c in regular shoes. - Hockey Equipment Near Me - Las Vegas, Nevada

We having been following all the hype about this place and finally went in to check it out ourselves. WOW! What an amazing experience we had! Both boys got skates and because the price was right they even fitted our little girl with some skates! They asked how many times a week they skate, measured their feet (each of my boys had two different sized feet!!), and found skates suited for them, baked and everything. We also got new hockey pants and Frank was super helpful trying on several different brands until my son got one that was the perfect fit! We will be back! read more

Pure Hockey - Happy hockey kids with new skates! - Hockey Equipment Near Me - Las Vegas, Nevada

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My son and I went into Pure Hockey this morning and let me tell you the service we received was OUTSTANDING! Shoutout to the guy who went above & beyond to help us today (I so wish I got his name) We had two guys help show me how his helmet should fit & what kind of protective padding to look for when looking for a new helmet. They fit a helmet to him, and tried to find a helmet in his size online since they didnt have his size. Unfortunately they didnt have the size online either but we bought a clear shield for his current helmet while there. They tightened all the screws on his current helmet for him, installed the new facemask and made sure it fit well before we left. The service we recieved was really a blessing for this momma who doesnt know anything about hockey gear! So THANK YOU!!! You were amazing with my son as well! read more

Very helpful knowledgeable staff. Very patient with my detailed meticulous husband. Took time to answer all concerns and pricing questions he had. read more

Our go-to place for hockey gear in Las Vegas! Great service and selection. Highly recommended!

I didn't get the guy's first name but he had longer hair and as soon as we walked in, he greeted us and ask what he can help with. Also, It's my first time getting ice skates sharpen and he was so nice to help recommend what will work best. Thank you for great service! read more

#1 hockey shop in Vegas with unbelievable customer service. The Penalty Box has a shooting rink in it to try out sticks. Frank, one of the owners, listened to my boys and analyzed their shots to get them the perfect sticks. Lifetime sharpening on purchased skates. Their already impressive selection of equipment is supposed to grow by 3x! This is the place to go in Vegas for hockey gear. read more

I was in LV for my kid's hockey tournament over Thanksgiving weekend. On Thursday afternoon my kid's helmet was damaged. The next day, I went over to Penalty Box and was helped by Jameson and Matt. Awesome customer service. Matt fixed the helmet within three minutes and we were on our way. Whenever we're in town for hockey tournaments, which is often, we'll be going to Penalty Box for our hockey gear needs. read more

Man!!! I can't say enough good things about this store!! Robben helped me pick out new skates, new chest protector, and pants for my son. He did everything perfectly and helped a beginner hockey Dad feel a little more comfortable. Would highly recommend this store for anyone looking for good service and a nice positive vibe! read more

Today was my first time visiting the shop. They were super helpful, especially with my skates I needed to get sharpened. CNA did a terrible sharpening job on my skates and Pure Hockey fixed them right up. The generosity of the guy behind the register was so greatly appreciated. Thank you sir! I'll definitely be back! read more

Nic G. is a true hockey gear expert. He tries everything he sells and has an engineers mind who is always trying to make things better, lighter and more efficient/effective on the ice. He gives great unbiased advice and truly cares about the people he helps. read more

Such a great hockey shop!! Great service and reasonable prices!! I was almost late to practice and noticed my helmet was missing a screw. I ran into the shop and Nick grabbed an extra screw and popped it in real quick and I was on my way!! I came back after practice and bought some new gear that I love!! Great shop can't recommend it enough!! read more

Super helpful and very kind staff. They are patient and knowledgeable on hockey everything.

Frank and Brett were absolutely amazing! Way beyond helpful on sizing and placing orders for everything we needed!!! Great service we will definitely be back read more

The staff was friendly and very helpful to my ten year old son. They had a great selection.

So glad Pure Hockey is now in Las Vegas. They have done a great job filling in the inventory. Went in for a skate sharpening and found out my blade holder had a big chunk missing. Robben was awesome and offered to install a new blade holder for me to get me through, but I asked to try some new skates. Robben patiently helped me try every pair he had in my size until I found a new pair. Great service and I'm happy to support local business when they go above and beyond. Thank you! read more

Great place and great staff. Dedicated hockey gear shop. Great with the kiddos too. Very nice and asked a bunch of questions to make sure we got what we needed. We will definitely be back once our son needs more gear. Frank helped us out today and did a great job with our son. Bring your kids here, bring yourself here, support local business! read more

Thank God! Great new store and selection of gear. Frank knows his stuff and is a trustworthy shopkeeper.

Love these guys! We were recommended this shop by a friend in the Hockey community. My son is four years old and is just entering the Hockey world/learn to skate. We decided it was finally time for his own pair of skates. Jameson and Bret(Brent?) were incredibly helpful, kind, and patient. They took time to chat with us, got us the right skates, gave us plenty of suggestions for next steps in the hockey journey. Overall just great humans. Love the hockey community in Vegas! read more

I drove 45 minutes to get to the Penalty Box Hockey Shop, and it was completely worth the drive out. The guys are incredibly knowledgeable on everything from helmets to laces, and they'll help you get fitted for everything you need to hit the ice. I got myself a helmet, and before I bought it they made sure it was the right fit for my head. They have a plenty of brands to choose from CCM, Bauer, and Warrior. Even got my inline skates heat molded to get the fit just right. I'll definitely be making the drive out again for the the amount of selection they have, and the great customer service. Thanks again guys. read more

Great staff and shop, new but still have lots of gear and more coming. I've been out of the game for 20 years but they got me on the right track, tanks Penalty box team!! read more

We love this place. The staff is awesome. They were really helpful picking out a stick for our son. I'm so glad that there's a great place in town to get hockey gear. The staff is very knowledgeable about gear and brands. I definitely recommend this store for your hockey gear needs. read more

Pure Hockey - Hockey Equipment Near Me - Las Vegas, Nevada

Fully stocked store. Excellent selection of sticks. I came to have my skates sharpened but I forgot them at home. I will deinfitiely have to stop by again to upgrade my gear. read more

Haven't played hockey since I was younger and wanted a pair of skates and a stick to start skating around again and potentially join some type of rec league. Was a bit apprehensive considering I haven't been on skates in a while, but the employee that helped me (totally forgot his name unfortunately) was super helpful. He sized my feet and recommended a really comfortable pair of skates. I skated around the store chatted and took a few shots on the goal they had there. He also gave me a good recommendation for a stick and gloves, and didn't try to upsell me on things I didn't really need since I plan to just play around on the street for now. For the amount of money I spent I felt like I got everything I was looking for. Really cool place and I will definitely return for anything else hockey related I need. read more

I came by the shop needing a new stick after over a decade since I last laced up my skates. I was quite overwhelmed trying to find something similar to what I remembered, but the staff was great. In particular, Joey was incredibly helpful in finding this old man a new twig. I'll definitely be coming back for all my hockey gear needs. read more

Shane, Joey and Tristan were extremely helpful. My son needed new skates and Shane assisted us with fittings and styles until my kid was happy. For the younger generation the boys are very friendly and customer service oriented. Look forward to coming back for my daughter and our many hockey needs. Love that you all support hiring the kids that are playing locally. Great role models for the lil ones starting out. read more

Amazing experience. Staff is caring and super helpful. I can't remember the gentleman's name, but he helped my son and I very much. Giving us tips and taking his time to make sure we were fully aware of things as it's my first time as a hockey mom :) read more

Great prices, plenty of inventory, and the staff is very knowledgeable. I will definitely be going back for more gear.

The only real store to go to in Vegas for all of the top brands and products, the best sharpening I've had in a long time. An abundance of products to choose from. Highly recommend this store for any needs you have as a hockey player. read more