This is a well stocked Best Buy and we were very happy with everything. The place is large and has…read morefloor models you can look at and sometimes use. The place is well organized and very clean. You are greeted when you come in and finding someone to help us was not hard. We were here on a weekday, so I don't know if it gets crowded on the weekends. We had need for a few things and our salesperson was great. He knew where everything was and spent a good amount of time with us. Check out is easy and so are returns. There is plenty of parking and someone will help you load your stuff if you need that. The prices are good, not great, but good. They have a great selection of unlocked phones and everything you need to walk it to your carrier and get it all set up. We found the Geek Squad to be uninformed and not helpful, thus 4 stars instead of 5. We will be back.

THIS Best buy was very disappointing most of the work seem slow and out of it…read more The worst of all of them was the rude ass mannger danella female about 5,5 has short gray silver hair she bearly even speaks right only when she has rude to say ... she denied my request after I explained my problem to her , she really believes that her word can change policy's that the store has just because she is mannger... The mannger danell right infront of me was telling one of the other workers to go along with her as if im not right there in front of them a n dont have ears .. Best buy definitely has to look into this location because its the worst service there , would not recommend this location even if there the only ones that have what you looking for , you can tell that danela needs more education

I tried this Target again, and unfortunately it is still dealing with the same problems it had last…read moreyear, namely a large transient population that comes in and causes trouble. When I stopped in someone was ranting at the security guard; someone else was standing outside the store on the street screaming and insulting anyone walking by. It feels decidedly unsafe. Even worse, since their Broadway entrance/exit seems to be permanently locked, you have to leave through the parking lot, where a lot of these folks seem to congregate. I really wish Target would do a better job of working with the city to make this location safer and easier to visit.

I am only giving this store 3 stars, but it isn't their fault. There is a homeless situation in…read morethis area and shopping makes it a bit uneasy. Most items are locked up, due to theft here and at other stores in Santa Monica, which is sad. Again, it is not the fault of Target. They are doing their best to keep shopping safe for customers. I like their house brand, Up and UP too. I compared prices at other stores, like CVS and Target's are cheaper. This store is a small shop so I suggest you download the Target app to see if the item you are looking for is IN STOCK. Most often the things I want are in stock but not always. This Target has a CVS pharmacy inside. I have picked up my Rxes here on occasion. The staff here are very friendly! This is not my usual CVS pharmacy, but when my CVS pharmacy doesn't have my meds, I am directed to this one inside Target. There is a very small parking lot adjacent to the store entrance.

Small selection, small store but has the essentials: groceries, drug store items, no pharmacy,…read morebeauty, office supplies, limited clothes and more. Most things are locked up due to past theft, but there is a button to push and a staffer comes by quickly. I am glad there is a Target here. I often find their Up and Up brands are very good. Parking is underground and entrance is from 16th St, just south of Wilshire

I'm here for Toom Garlic Dip and now realizing that this place doesn't sell them due to supply and…read moredemand. The service was amazing and knowledgeable from one of your staffs. I'm now here to sit back and wait until it is back in stock. The selection is great and value for certain items are reasonable; for instance the small box of Band-Aid here doesn't cost a lot like CVS. Whenever I needed an item, I'll stop by and get it.

Amazing customer service from Damaris at the front office to Rudy, the printer specialist…read more Unfortunately my movers did not read the "this side up" on my printer box and had it on its side without me noticing until a day later. Everything printed came out pink and yellow. Signal was recommended by the Brother printer website for repairs and after reading great reviews, I contacted them. Their professionalism was remarkable because Damaris did not hesitate to recommend a competitor if I needed an immediate repair because their printer tech Rudy was out I'll. I preferred to wait 3 days and I'm so glad I did! Rudy came to my door to pick up at exactly the scheduled time, I got a call 2 days later with the entire prognosis as well as recommendations for a later maintenance (they did not push for any additional service). Upon delivery a day later, Rudy stayed to show me that everything worked and printed out the entire maintenance report. I highly recommend then for any of your computer needs.

If you're in LA and need a trustworthy IT/hardware shop to take your computers, I cannot recommend…read moreSignal Electronics highly enough. They're incredible. You can trust them with your data AND your business. My System76 machine developed an issue in the LCD controller board out of warranty. Signal Electronics found an OEM part, ordered it, and installed in about 8 days between Christmas and the first days of January. When it turned out that the replacement part had a spec of dirt obscuring some pixels (which I thought were dead), they ordered a replacement free of charge. When the replacement was the wrong size (wrong part!), they sent it back and ordered from a new supplier. I picked up the machine today and the screen is PERFECT. So yeah -- if you need to fix your PC, Mac, or Linux machine -- these are the droids you're looking for :)

Our family has done many purchases from Video and Audio centers from the time Santa Monica store…read morehas opened. Their price and service is just right. I wanted to relay our recent experience about our your company. Badal at the store to our surprise, remembered us from few years back . He is highly knowledgeable , thorough and kind. Our service at the store this time was even better than last. David and his team were on time and handled the delivery and installation very professionally. I also appreciate Ivy for managing the one touch delivery and Flexible scheduling. Our overall experience has been incredibly great and has surpassed our experience with Best buy and Costco by far. We will continue doing business with them and refer our friends and family to them.

Bought a Samsung smart tv here. I kept getting LAN disconnected messages. Turns out, the network…read moresetting was set to "store" and could not be changed to "home", because they sold me a floor model. Why buy from a "mom and pop" when you get treated like this?

Got assigned to them as my vendor through home warranty. They cancelled last minute and their phone…read morenumber doesn't work. Pretty sure they are not in business anymore. In response to their comment that the warranty company cancelled - the company is lying. Even their email clearly blamed the cancellation on a "scheduling issue". Also they did not respond to my calls, emails or voicemail until I left a review.

Very rude customer service. They cancelled schedule at the very last minute. They cannot commit to…read morea date when I want to reschedule. I gave them a chance to call me back but I kept following up for almost 2 weeks. It seems these guys don't want any business. The last time I called, they dropped the phone on me. Very unprofessional.

I brought my old typewriter to Rees and the whole experience was amazing. He really knows his stuff…read moreand took the time to explain what needed to be done. You can tell he cares about the craft and about keeping these machines alive. The whole place is full of typewriters and I can't wait to add a cursive one to my collection at some point. My Olivetti typewriter came back working beautifully, and the turnaround was quicker than I expected. Super friendly, trustworthy, and worth every penny! Highly recommend if you've got a typewriter that needs some love.

Nightmarish experience with Mr. Schultz and Rees Electronics. I brought in my 1940's Smith Corona…read morefor a tune up and ribbon change. The case was flawless. When I came back to pick it up, I was shocked to see it lying on its side on the floor in front of his counter. When he gave it back onto me, there were several scratches on the case! This beautiful machine had somehow made it nearly 80 years without a scratch-- that is, until I had the misfortune of trusting Mr. Schultz with it. To make matters worse, he denied he had caused the scratches, even when I showed him photos that I had taken of the typewriter before I brought it in for servicing. He ultimately bought the type from me, but not before screaming vulgarities at me. What a surreal and hellish experience it was dealing with this guy.

I've been to this Target a number of times and it's great in a pinch. It is much smaller than other…read morelocations so don't expect everyyyyything but it's usually good enough for my needs! I've also gone to this location to pick up items bought online and never had an issue. I like the free underground parking garage, I've always been able to find a spot. I do agree with other reviewers' that they don't seem to have enough employees at this location. There are a lot of self-check registers so I wonder if that may be the reason, but I never see employees around the store assisting people. They also have a lot of empty space on shelves. It's kind of surprising for such a small Target to have so few items stocked, but that's the norm here. Overall though, this small Target gets the job done for me! I got an adult card game for half off!

Some of the employees, including at the Starbucks, are rude and need to learn customer service…read more Saying, "Are you gonna order"? or being annoyed that I ask if you work here is absolutely unacceptable. Get a different job if you don't like interacting with the public. Note: if you want sugar or stirrers for your coffee, they're behind the counter and you'll get attitude for asking. In contrast, the employees who do returns are great, helpful and PROFESSIONAL. Once I found out what's listed in stock at this location on the website actually was not. The employee was apologetic but it also took over 5 minutes for an employee to come to assist in a locked merchandise area. One more rude employee and I'm speaking to the manager and then done with this location.

This has turned into the worst Staples…read more They essentially don't care that people are begging for money a foot from the entrance. I reported this upon entry and zero response. But, why would I be surprised since they allow transients to park in their lot doing all manner of things that beyond the unsightliness, bring a degree of discomfort to patrons? I used to frequent this location nearly daily dropping packages off for shipping for my small business. That is until the packages weren't picked up daily. Then I used the location to drop off Amazon returns. While waiting in the checkout line for the return (the process was changed with no signage) I again, mentioned how uncomfortable it is to have someone begging just outside the door. No response. Literally. Just a look. What a joke. Smh

I got a coupon code for 60% off custom giftwrap printing (87627) when I returned Amazon here, so I…read morethought I'd try it. I am SO impressed with the quality of the printing & the thickness of the giftwrap! Fyi when I ordered, the 60% off offer was on their website. Today for Black Fri/Cyber Mon, their website shows 75% off til 12/1/25. I created the giftwraps I wanted on their website just uploading pics from my phone, & chose my pickup location. Even during the week of Thansgiving, my order was ready in 48 hours! I did place another order & they called me to tell me their poster printer broke so they had to send my order out for printing. My lead time is about a week for that, no big deal. I could have chosen pickup at a different location whose poster printer was working, & I likely would already have been able to get it. They have choices to upload your own design, or use their designs & upload pics. They all came out so cute!! I'm going to do this every year!

Protect Victor at all costs. This guy *offered to come out to my house* to do a routine checkup on…read moremy turntable. He diligently checked everything, found it to be in perfectly fine working order that didn't require service, and didn't even charge me for his time. Super nice, non-judgmental gentleman -- unbelievably rare in the generally weird, snooty world of hi-fi audio. PS When I'm ready to make a component purchase, I'm going to Definition based solely on my interaction with this guy. This is why customer service matters!

Great customer service at a very fair prices. I inherited a Control4 system from the previous…read moreowner of my place. I hated that system. Not just because it is archaic but more importantly, every little thing I need fix (tune) required me to call my dealer who charges an arm and a leg. One day, all my speakers died, so I called my dealer, and they wanted my first born. So I decided to venture out and I found Definition AV. 1st, their service call price is very reasonable. They diagnosed the problem (the Amp died) surgically, but what's great about them is that they asked a lot of questions to truly understand my use cases. They recommended me to switch half of my system to SONOs and leave my living room TV's 5.1 audio system alone since it was still working. My previous dealer would had never recommended that because SONOs is more DIY and they would not be able to charge as much service money. Before they left, they even tuned up my 5.1 system just because they found some misconfigurations on they way. It sounded WAY better. I got the quote, the price is very reasonable and they came out quickly and upgraded my system. Now, my system works way better and I can use my voice control (my main method of controlling everything else in the house) to activate any speakers or speaker groups. I'll be a returning customer!