You don't find the experience needed to repair vintage stereo equipment, it comes only thru years,…read moreno, DECADES of doing quality work and having pride in the outcome. When I found Cal & Sharon and entered their storefront the first time, I knew I was in the right place to have my 1970's era Pioneer receiver recapped. Cal confirmed my belief when I showed him a part in my hand that I thought would be helpful and he simply looked at it and said, "that's not the right part but I can find it and it will be cheaper than you can get it." Repairing these is first a hunt for the parts that takes time but once Sharon called and told me they had all the parts, it was less than a month until I was picking it up. When I was picking it up I also learned they had a CD player for sale that I was interested in and they offered it at a great price so of course I bought it on the spot! I can't wait to reassemble my system with the repaired receiver and newly acquired 300 CD player plus the vintage turntable I acquired a year ago.

Amazing to work with! The people running the store are incredibly friendly and very insightful. I…read morehad my Bang and Olufsen Beogram 3400 repaired here for a muting switch issue and they had it fixed in about a week! It's already hard enough to find someone to service vintage Bang & Olufsen gears especially someone who would repair it both quickly and for a cost that won't break the bank.

Love target. Hate this location. It's giving Walmart…read more Last time I went in, all registers were closed and everyone had to self check out. I did drive up today and they shut that off and it was in store pick up only. I'll definitely stick to my pikesville location going forward.

Very bad customer service, there was a gentleman that was rude with my mother that is hispanic but…read morevery nice to that person that was next (a person of color) . Were in 2026 and this is discrimination.

So Ive gone to here back and forth…read more I would need to alert that the review is a combination of Verizon wireless itself and the store. So the store is limited as to what it can do for a customer eventhough it is a corporate store. Verizon service is not up to par. I was told that I needed to purchase a new phone because my phone was not keeping service after several times on the phone and visits to this store. I purchased a new phone to have it do the same thing. Poor service and dropped calls. Verizon service has declined tremendously. I am stuck in 3 years basically or pay out $900. Its really nice folks in the corporate store but be mindful you could be sitting waiting awhile before seen. I dont know what company is better but Verizon doesnt seem like the company for me.

I would like to see better communication and consistency between Asurion and Verizon Wireless…read moreretail regarding phone drop-offs. It's extremely frustrating to receive both an email and text message confirming that I'm able to drop off my phone, only to receive different information when I arrive at the store. The back-and-forth communication creates unnecessary confusion and wastes customers' time. I understand that policies and procedures may vary, but the information provided to customers should be accurate and consistent across all channels. Please work on improving the communication between Asurion and Verizon Wireless retail so customers receive clear, reliable information before making the trip to the store. This would make the overall experience much less frustrating.

Today I went in to grab some laundry items. Its normally not crowded and well stocked…read more As I arrived on the parking lot, I noticed it was pretty full. I got inside and it was quite busy. Steady flow of folks. I got my items and had a question before checking out. I asked the lady covering self check out. Without hesitation she went far and beyond to assist. Many people would not give such customer service. I have always pretty much enjoyed going to this particular one as the prices are lower, customer service is above average (great) and not many issues have I seen here. Just to elaborate on the crowd, BJs was doing a hiring fair and yes it was very diverse and folks lined up to get a job. Thank you BJs in Owings Mills for the employment opportunities for many and great customer service.

We love coming to Bjs- they always have great deals and fresh produce…read more The people working there are helpful! The store is clean and well lit and parking is easy.

From the most knowledgeable, sophisticated audiophile to a person who has only recently discovered…read morehis/her love for music--and for that vast segment of the musically attuned population between these two extremes--one need look no further than Gramophone in Timonium, Maryland, for your high-end audio needs and desires. Gramophone carries the very best in all the categories and groupings that constitute the vast repertoire of audio equipment: bookshelf speakers, floor speakers, CD decks, amplifiers, turntables, receivers, sound bars, isolators, precision cabling, and much more, exclusively featuring only the most reputable, trustworthy brands in the high-end audio equipment market. For the nascent audiophile who is a recent entry to the world of high-end audio and who might be challenged by the dizzying array of available high-end audio equipment that graces the market, fear not, for Gramophone's employees are the most knowledgeable, skillful, and passionate in the business, bar none. Of equal importance--and perhaps even more so--they are willing, able, and sincere in assisting you in whatever way possible, since they instinctively know that the purchase of high-end audio equipment is a deeply personal, serious decision and one involving a substantial financial investment. Case in point: in Spring 2025 I made the leap from an owner of a reliable, intermediate, matched stereo system that had served me in good stead for decades to a complete high-end audio system consisting of Yamaha, Sonus Faber, Marantz, and Tascam audio equipment. The Gramophone employees assisted and guided me at each step along the way as I assembled a high-end audio system that met my needs, musical tastes, budget, and personal expectations. The end result is that I am now the proud owner of a complete high-end audio system that fills my home with exacting, precision, enriching sound quality that I have so keenly desired for such an extended period of time. Another category in which Gramophone is unmatched in the world of high-end audio is that it stakes its very reputation on standing behind every product that it sells its customers. There is a personal situation that I encountered with a product--a Sonus Faber Lumina I Bookshelf Speaker--I purchased from Gramophone a short while ago. While time and space do not allow me to go into great detail about this situation I will personally attest that Mr. Justin McMahon, one of the Gramophone high[er]-level managers, took care of every detail that impacted this situation and replaced the defective Sonus Faber Lumina I Bookshelf Speaker and its mate with a pair of brand-new Sonus Faber Lumina I Bookshelf Speakers. It is demonstrative of the professionalism, courtesy, and laser focus on customer satisfaction exhibited by Mr. McMahon that has elevated Gramophone to loftiest pinnacle of exceptionalism in the highly competitive world of high-end audio equipment companies. Lest I be remiss in completing this review to my satisfaction I must also pay tribute to two other Gramophone employees: Joseph Moscatell and a young man named Daniel. Joe Moscatell has assisted and guided me in ways too numerous to mention throughout every step of each purchase I made with Gramophone, and there have been quite a few. Daniel is a young man whose knowledge of audio equipment belies his youthfulness. When I was researching high-end audio equipment it was Daniel who took great pains to explain in excruciating detail the functioning, performance, and harmonizing of high-end audio systems and how best to match components from various audio manufacturers to achieve an absolutely flawless sound quality. Having now passed mid-life I am no longer a young man; ergo, by this time in my life I have dealt with scores and scores of companies, with some ranked appallingly poorly to a few at the extreme other end of the quality continuum, thus earning a very high mark. As a consequence of dealing with scores and scores of companies, I have, out of necessity, developed a much-needed sixth sense for evaluating their overall quality, reliability, and trustworthiness. In all my many years on Planet Earth I am respectfully honored to state that Gramophone is, in all likelihood, the one company that has exceeded my extremely high expectations in every possible way. Keep up the outstanding work, Gramophone; your class, precision, and excellence absolutely do not go unnoticed. A supremely satisfied customer. Mr. Nick Glorioso

Nick has provided excellent customer service. Thank you Nick & Sky by Gramophone Team!read more

I am a retired veteran working as a professional in the Baltimore/DC area. I purchased a device…read moreavailable online and chose this location to pick up. When I called earlier a young lady answered the phone and had the most sarcastic response to my question, but it was early and I hadn't had my first cup of coffee so I said thank you and got off the phone. When I went to pick up my item she asked for my name and right away I detected the same voice as on the phone earlier. I said my last name out of habit and the girl in her twenty's says..."The name your mother gave you!" Now I'm in my 40's with salt and pepper and to to be addressed in such a way has already got my last nerve... I said is there a manager here? When she responded that she was the manager I could not believe my ears. Well, I didn't have the credit card I purchased the item with, but I had the confirmation from my purchase, the shipping confirmation, and the tracking information...not to mention 4 forms of I.D. She told me I needed to come back when I had it. The most disrespectful child I have ever had to deal with in a professional establishment. Never again!!!

I had the misfortune of shopping at the Radio Shack on Reisterstown Rd, Reisterstown, MD 21136. We…read morewere just looking for a power adapter. We told the staff we didn't need any help. The manager came over, we told him we didn't need any help. The manager said "How do you know what end do you need" My son replied he was on google checking. The manager replied " We are stupid and will not find it" He was both rude and condescending. I have a Doctor of Science degree in Electrical Engineering and Computer Science. I do not need to be called stupid by the staff in your store. I spend thousands each year on technology. This will be the last visit to your store. With staff like this, it is quite understandable why many of your stores are failing.