Came in real quick to do a return and the cashier was very friendly and helpful. They gave me a return bag since I was trying to return a Gap Factory item. read more

They didn't allow me to use the dressing room. 0 stars. I left my clothing items behind and left.

Would recommend to anyone looking for trendy great quality clothes at a good price. Remember to ask to match online pricing too. Be sure to ask for Brandon he's one of the managers there and he will give you great service with a smile. Located in between Nordstrom and Forever 21 at the Los Cerritos Mall. read more

I went to gap kid store to find something for my nephews and the cashier Monica was nice and helpful for ordering me a pair of pajamas and then I had to return it because it wasn't going to fit my nephew and Monica was great and helpful today! (: read more

Went to return items to this store tonight. Woman at the counter acted as if I wasn't existing. Not sure if she's still being trained. Either she's dumb or absolute rude. It was the Asian guy who helped me. Instead of shopping after returning items, I decided not to give them business. read more

Love this location & the clothes. The staff is amazing & always help. The deals are good too read more

Gap - They're clearance items are always sooooo cute - Children's Clothing Near Me - Cerritos, California

Love gap, love the clothes, love the sales. This location is only okay tho. The store itself is big but old and the customer service was non existent during my visit. I went in yesterday, I was never greeted, I helped myself into the dressing room 2 times without ever being assisted and I was there for nearly 20 mins. I wanted to buy a pair of carpenter pants but I just bought them online instead because I was unsatisfied with the lack of customer service. read more

Oh Gap, what happened to you? You used to be a place where I could find a cute outfit suitable for the office or a night out. Today's selection made me believe that every item in the store was meant for just lounging around the house, or working out. The quality of the clothes is still an improvement on their cheaper cousin, Old Navy, but all I could see around me were loose tees, casual sweaters, and giant shirt dresses that reminded me of old-timey nightgowns. I'm afraid if their current selection is a glimpse of what they're going to offer in the future, I should probably stick with their more expensive cousin, Banana Republic the next time I go clothes shopping. read more

Came in here not expecting much, but all the staff were so kind and helpful it made me want to buy something! Especially the young man with the beanie and glasses, he was very attentive and helped me find something for my niece in the gap kids section. His positive attitude made my day a lot better, good to know there are still good people like him working in retail. Didn't see much management on the floor though. read more

I normally wouldn't be caught dead coming here. I am only here because I'm trying to redeem the X-mas gift card I got last year. Somehow I don't feel excited coming to this store as much as I did for Banana Republic. Can't figure it out why, but I guess it looked like the cheaper version of Abercrombie and Fitch. Their commercials are catchy, so I guess it's the marketing works at getting people into this place. Like any retail clothing store, the space is divide in half with men's clothings on one side and women's on the other half. The kids section have their own store of Gaps for Kids. When I was in the back section, there's a couch for seatings. Somehow I knew it was going to be occupied by kids lounging there and chit chatting on their cellphones. Sort of bringing down the mood and vibe for the place. The clothings for me just doesn't suit me, maybe my taste is not the same as I would done by across to B.R. It's not because I'm conservative, it's just the style doesn't suit the adults as much as the hip youngsters. Maybe the clothings and accessories are going for the Urban Outfitters crowd as I can't fathom I would wear any of these shirts or pants. I was even looking for a belt. It just seemed those belts with these trinkets looked like you are in a grunge band. Not my cup of tea. Maybe I was out of touch, but the fashion sense is not my type. There's no pushy salesperson at this store. As there is no one really would ask you if you needed assistance. It's a shame because I might of just be persuade to buy something stupid like I did at Banana Republic. That's the key draw, if you don't have a salesperson to push you to buy more, how can you really know on what they think to buy. Maybe it's just not possible as most of the kids that worked here are young. Younger than me, which is not saying much. I guess I'll just re-gift the gift card and let someone else who might like GAP, to give a try at this store. read more

Frankly, I like their children's clothing. They are simple, adorable, and (look) comfortable. They have good sales. (Today, they had 40% all regular priced merchandise and an extra 50-60% off sale merchandise!) I was in luck, and I found an amazing, thick navy blue vest with brown toggles and a hood for my darling son. It was on sale for $32.99... and with an additional percentage off, I ended up paying under $18! Yay! It was the last one, as well. It looks so expensive, too! I can't wait until he wears it! The downside to this location, the employees are not very friendly. Nor helpful. I have never been greeted. I have never been asked if I need help. I get the bare minimum when I checkout. Part of me doesn't care, though, as long as I get good deals. read more

Gap - Gap KIDS Entrance. - Children's Clothing Near Me - Cerritos, California

Came for the so called Veterans Day specials and they exclude Disney and star wars items. Found the same items I purchased online 50% off! Called store and was told online and store it's different. I recommend checking online before purchasing at store. Sucks that they can't have the same pricing at the store just like online when other store keep it real and honor the online price if it's cheaper on their website. read more

There always out of stock on baby clothes and there emails with a coupon code never works at the store apparently the emails are from gap factory so it's fouls you into thinking you can use it at the gap store because the girl at the cash register made it clear to me it's for the gap factory. read more

I have no general complaints about this store. It's clean, tidy, and always seems to be on sale. What's not to like? read more

I can't even say this is a cheaper version of Banana Republic. I only go here if there's a sale or someone gave me a gift card. Its hard to buy basics because there's nothing to get excited about. If you like loose-fitting clothing/open necklines like boatneck shirts, this is where to look. They don't always carry that tie-neck shirt or yoke top you see on the website. read more

So we go to the kids section No one assisted went to check out two people behind the cashier desk but no we get sent to the adult side where the queue is nearly out the door go back to kids side and asked nicely if I can pay there no no no Where's the hohoho at Christmas no more gap for me read more

Yikes!! what is the deal with this store? Came here to return something i bought online and figured while I was there I would shop for some new clothes. Let me tell you they basically have no mens clothing in the store. The variety of shirts they have is insulting. I think there were maybe 5 different mens shirts for sale in the store. I wont ever bother to stop here to shop again. No selection of mens clothing. read more

Definitely love shopping at gap especially when their workers are super nice. Eliana was one of them , she helped me out a lot. Really good customer service. Definitely coming back again , thank you Eliana for making my shopping much easier. read more

i went here on my way to another store but didn't find a single thing i liked. they were having a great sale too. will try again next time. read more

5 people working but only 2 actually working. The other three are laughing, talking, and flirting. Nice. And what's up with only being able to pay on the adult side?! read more

I used to really love Gap but now I hardly see anything I like. I seldom see something that I want to buy. Maybe the designs are the same all the time? They do have cute stuff at times but I'm not crazy about it as much as before. I love their Gap Dream though which I've always used since high school. Basically I still smell the same if you've known me since high school LOL read more

Nothing extremely special about this Gap store. At least the store was orderly and didn't look like there was a party, I'm good. The fitting rooms were basically self-serve which is good since I don't like waiting for the employees to open the doors. Sometimes they take too long. Check-out can be slow but I guess it wasn't too bad since I wasn't in a rush. Nevertheless, it continues to be a store I visit while I'm at the mall. read more

Their Curvy jeans are great on my curves!! So I went to Nordstrom after a pair of jeans magically disappeared from my room....mmm ok, we won't go there, but if I can going to drop some serious money on something I will use frequently and possibly might draw some attention...I better LOVE it!! I knew the minute I slipped that first leg into Gap's Curvy's jeans I was going to LOVE it!! And I did!! You see, I always always have a challenge finding jeans that are a good fit for me. I am 5'0, small waist, gifted in the rear section, and have thighs that don't jiggle (thank gawd!) but kick butt if ever needed.... since I am only 5'0 I will literally only kick butt since that is all I can reach...haha So needless to say I always have a problem finding jeans that fit ..'right.' These jeans are soft, will make your legs look long and flatter every curve you got!! The best part.... these jeans are less than half of what a pair of Nordstrom Jeans cost. BTW~~ Janine, the saleslady that helped me...THANK YOU!! She was great! I mean it was like having my best friend right there picking stuff out and making suggestions. She certainly does deserve a Gold Star!! read more

I'm not the biggest gap fan, but they have some great outfits for my little boy! Very conservative yet modern looking!

Sizes are limited; returns are not checked for cleanliness. This is why this brick and mortar company needs to go online. Customer service made no attempt to make there mistakes right. read more

Store just gives off a very "meh" vibe. Nothing really to complain about, but nothing noteworthy either. As others mention, there were quite a few sales items. Not much in terms of staff floating around to help. read more

Shop at a different location. Today after informing the manager and 2 sales associates that the dressing room I was placed it was covered in melted ice cream and chewed gum they proceeded to look at me like I was bothering them. I won't shop there ever again and will give my business to Belmont Shore or Cerritos where the stores are clean and the staff is friendly. read more

I hardly shop at Gap. Today after lunch, the guy is very rude. He doesn't even smile or ask if somebody help us. Nothing! No greeting or anything. I'll understand if it was busy or something. But there's only 2 or 3 customers. He's probably having a bad day...but don't take it out on me. Not coming back to this store read more

BE CAREFUL using your credit card here. There was fraudulent activity after only using my card in this store.

I had very pleasant experience with this store. I think that peaple that work there made that place that goood.Very polite , knowledgeable, my kids enjoed shopping there . My wife loved it read more