Absolutely exceptional service! Our garage door broke - naturally after regular business hours and…read morewas stuck with no way to resolve, completely open! We called a couple of after hours services - one did not answer, one appeared to be a fake business that was just trying to source repair people - then we called Garage Door Masters! Excellent professional service from start to finish! They gave us a window, arrived within that window and solved the problem with a professional repair! Very impressed and highly recommended this company!

Very quick and professional service and general service call. Fixed damage pulling cables etc.read more

Called yesterday after I heard a loud bang when I hit the button to lower garage door. It was…read moresolidly stuck and when I went inside and looked, the big spring had snapped in half. They set up a service appointment for today, called 20 minutes before and it took the techncian, Troy, 15-20 minutes to replace spring and make sure system worked fine. Troy was personable and answered all my questions. The charge was very reasonable. I recommend Helotes Overhead Garage Doors without hesittion and will recommend them to any neighbors who need garage door repair.

This company provides excellent service and reasonable prices.The technician they sent was…read moreknowledgeable and friendly.He kept us informed about each step.If you need garage door repair then they are the ones that you need to call

Moshe the owner came and explained what was wrong, how it would need to be fixed/upgraded. As Dave…read moreRamsey says this man has the "heart of a teacher" Our garage lift apparatus was from the time the house was built in 89. I'm deeply impressed with the quality of the final finished job and the pricing was clearly spelled out in advance. I have a medical condition which made manual lifts inadvisable and my wife said she is too short for manual door lift. The team shifted the location of some garage items and then restored those to prior location and left us with a good working garage door. You are not going to be disappointed if you hire this company.

I got my mojo workin'! Mojo brought back the mojo of my…read moregarage door. There was some *ahem* damage to the garage door in the outline of a SUV. The garage doors we have are nice, and I wanted them to match. We called out a bunch of companies, but Mojo was the only one who said that they could find the parts to replace a panel or two of our door, instead of replacing the entire garage door, like the competition wanted to do. So Mojo gave a fair quote, was able to source the parts, and showed up right when they said they would. They made some good recommendations about maintaining and upgrading parts of the existing doors to get the longest life out of them. I appreciated the companies ethic and willingness to do repairs instead of fishing for a replacement. I hope I don't have to, but I'd hire them again!

Garage Door Repair Co. was excellent from the first call to end of service! Pace explained how we…read morecould bypass the safety so that we could get our door closed and the tech, Kolton, was professional, friendly, fast, and helpful! There was no trying to upsell. Just honest, quick, and friendly service! Thank you, Thank you, Thank you!

Great service, good quality and value. Fast turn around. I will definitely bring back my businessread more

Horrible service. Couldn't get them to deal with the issues their tech caused. We have been very…read moreunderstanding and courteous but this has been handled very poorly. Every business makes mistakes but you have to own up to them when you do and make it right. I'd welcome a call from the owner to resolve this.

Update: I had work done by this company to replace a garage door opener...it began to have problems…read moreand so I reached back out to the company for resolve. A rep came out said he fixed the opener and suggested I get new silicone rollers (I had old metal ones). Since I had recently had my home weather sealed and painted, so I agreed to the work. The work was done, opener issue was still not resolved, so I called back. As I was showing the new rep the issue I noticed holes in my drywall. From where the long bar had been removed and replaced. I pointed this out to the new rep, but he stated he was an independent contractor. *Note: He actually reworked and fixed my opener issue. I'm actually in shock that I wasn't informed about the holes during the work, but I'm sure that was to alleviate liability. Now my outer siding has damage as well. Probably won't be using this company again and highly suggesting you all be fully forewarned

Thank you so much for coming out twice now! Both times I called, EJ arrived within about 30 minutes…read moreto service my garage door. The first time, I accidentally backed into my garage door while it was closing. EJ came out incredibly fast--especially considering it was early on a Saturday morning when no one else was even answering calls. He repaired the door, adjusted everything, and lubricated it. The door has honestly never moved this quietly before. The best part was that he completed everything in about 25 minutes and charged a very reasonable price. Today I texted because my door would get about 6 inches from closing and then reopen on its own. He responded immediately and was at my house in about 20 minutes. He quickly reprogrammed the door motor and everything is working perfectly again. Quick, reliable, and high-quality work at a great price. I really appreciate the excellent service!

EJ was great to work with--friendly, honest, and easy to talk to. As a small business owner, he…read moreclearly values his customers. I called in the morning, and he arrived that afternoon exactly when promised. His work or task was never rushed, took the time to talk about soccer etc. Unlike many companies that insisted on coming out just to give an estimate hoping to make the sale, EJ gave me a quote over the phone based on the details I provided. I already knew my garage door springs needed replacing, and he didn't try to upsell me. His price was less than half of the estimates I received from the large companies. He had high-cycle springs in stock, which I specifically wanted to avoid replacing them again in just a few years. Most other companies told me those would have to be special ordered. He also provided a 10-year warranty, adjusted the garage door, and showed me how to lubricate it properly. I'd definitely call EJ again and highly recommend him and will call on him again when needed. His service territory includes La Vernia for no additional trip charges.

6 yrs later and Perry's came through again! The spring in our garage door gave out and Perry's came…read moreto the rescue ON A SATURDAY! We appreciate the response and the work done! Thank you ! - Salina Cannon-Ruiz

Very honest company. Owner helped me out over phone without hesitation. Quality services. Highly…read morerecommended exclamation

Requested a quote through Yelp and they were the only company that gave me an actual estimate…read morewithout trying to schedule a "free in-person estimate". I have a terrible work schedule but they had no problem working with me. You will get a text before they head your way within a short window (unlike companies that tell you 8am-8pm). They did the job very professionally without cutting corners on my garage opener installation. I am picky with attention to detail and they did not fall short. They routed the wires appropriately and set up the opener nicely instead of exposing all the wires. One small change that I would make is putting the wires through the hole on the face plate. My house came with the face plate holes. I always think it looks strange with the wires not going through the provided hole. Not a big deal though, just a minor detail. Lastly, they quoted me an amount and that's the price I paid. A lot of people quote without taxes included. It's a nice touch instead of having to worry about paying 8% more to your quoted price.

Kaeleb is very knowledgeable and fast. He turned a stressful situation around. Don't hesitate to…read morecall! Great job!