This apartment complex is well kept, solidly built, and very quiet. It's in a rather sleepy part of…read moreTorrance within long walking distance Of Walteria Elementary, which was the main reason we chose this apartment. Prices were competitive for the area. The management is on top of everything and has been responsive of every concern we had. The manager, Angela, had been especially accommodating and understanding of my mildly senile mother. I would recommend Newton Towers if you are looking for an apartment in the area.

Isabel is the worst manager of all. This should be a negative star ( -*), not even a 1 star (*)…read morereview. We recently charged a 10% increase in rent. Why? OMG. Today at 8:30am, a bubbling sound can be heard from the bathtub drainage. Today is Sunday, I was getting in to take a shower. But when I heard the weird sound I stopped entering the bathtub. And yes another 30 minutes past, there coming up from the barhtub hole, the bad smelling goop and settled there. I was here alone since 3 days ago and did not even use the shower. This is the 4th incidents in 2023. this year and today is July 9, Sunday. Of course I called Isabel, manager. Of course she recorded a wrong number to call for emergency. The number is either Illinois or Pennsylvania. The last time we had peoblem, my husband called a plumber and paid for it buy we are asking to reimburse our payment because it is too much inconvenience for us that we couldn't use the bathtub. Until not no news about our request. Most probably that she never submit it. Big bills are coming. Our inconveniences are not free.

I'm Joseph. A 43-year-old veteran and long-time resident of Torrance.I recently moved to the…read moreGarnett Victoria apartments in May, and I've had a wonderful experience dealing with the staff.Even though I had a little hiccup with my government paperwork, the staff here was patient willing to help me get everything straightened out.... And when I had a maintenance issue, which was a major one, it was fixed the same day the handyman was polite on time and did a great job, and the ladies in the front office helped quarterback it all, and it's been a wonderful experience.I have nothing but great things to say about this apartment building.And the community I live in now...

The updated fitness room looks great and the new equipment is a huge improvement! Raven and Mina…read moreare always so friendly and helpful, which makes living here even better. Really appreciate all the effort that's being put into the community.

Our HOA has been a client of Riviera Property Management for many years. I must say that the past…read moretwo years, since Yamile and Andra have come aboard, have been the smoothest. Before that I was seriously considering finding another company to manage our complex. I'm glad I procrastinated! I can't say enough nice things about this team. Not only are they easy to deal with, but they are extremely attentive and responsive to our phone calls, and emails. They are also extremely knowledgeable. Before they came I dreaded having to deal with the person in charge. Their arrival was truly a game changer. I find both Yamile and Andra to be truly vested in taking care of our complex's needs and what makes it so great is that they are so very nice!

There is good reason this company has numerous other one star reviews; if I could leave zero stars,…read moreI would. This "property management" company is comprised of a group of unprofessional, pretentious amateurs: Ross, the owner; Grace, his right hand henchwoman; Mike, Jamie, & Susie, Grace's phone operators. I lived in a Redondo Beach SFH for 4 years and paid rent early every month. I took it upon myself to care for the house as if it were my own. When the property was turned over to me as a new tenant, the bath still had an old, used, dirty bath mat in it with mold and mildew under it. The bathroom had hair and toothpaste throughout. The back yard had dog feces throughout. The garage had a dog run with urine stains and odors in the concrete. The yard had sparse grass. The refrigerator had pools of water and mold under it. A little surprising for a $980K house / $4k/month rental. During my tenancy, I re-seeded the backyard and cleaned up all of the messes left for me to move into. Maintenance requests were typically ignored, but on the rare occasion they were not, they were performed in the cheapest possible fashion. At the onset of COVID-19, the owner of Riviera (Ross), sent a hasty email to all tenants encouraging them to setup direct pay to their bank accounts, so no payments were missed. Rather than empathy or a helpful explanation of tenants' rights, the bottom line was immediately money and continued lack of care. $1,400 worth of damages were charged against my security deposit for deficiencies pre-dating my tenancy. We were denied a walk through by Jamie and Grace, which is illegal in California. Pending the non-return of our security deposit, we will be in court with Riviera and the property owners. As both a real estate owner and a tenant, I would never trust my niece's toy house with Riviera Property Management.

This is truly an awesome community. April, the on-site manager, is fantastic -- she's incredibly…read moreeasy to work with, responsive, and always goes the extra mile to make sure everything is taken care of. The property is always spotless, beautifully maintained, and shows pride in every detail. If you're looking for a clean, well-kept place with great management and a welcoming vibe, I highly recommend checking it out.

Current resident here, I really appreciate the management helping me with repairs around my…read moreapartment. April lead the thorough walk through, on top the things I needed fixed she was sure to also flag other items I did not see. Her team was very professional and I appreciate the great job.

Don't live here if you have kids. Bianca, the manager yelled at our kids for running around during…read moreEaster Day holiday. She claims our little kid is shaking the whole floor. You don't yell at toddlers! It's a holiday during day time hours. My child cried about the mean old lady that yelled at us. Weeks later, she still remembers. Also, she doesn't respect other people's political and religious values. She treats people differently if she doesn't like you based of assumed values. Some neighbors are loud with dogs barking all day, but she turns a blind eye, but if you have a toddler running, you're on her radar. Very unprofessional. Can't have pets in your lease, but her birds are chirping along all day long. We pay for 7 days a week services, but the mail room inaccessible on Sundays. Nice place, but you are dealing with a power trip, burned out Manager.

I've had a great experience living at Emerald Victoria Apartments, and a big part of that is thanks…read moreto Blanca, the property manager. She's always been straightforward, respectful, and easy to talk to. From day one, Blanca has treated me well and has handled everything I've needed quickly and professionally. I know there are some negative reviews, but honestly, I think that's just because she holds people accountable and runs things the right way. In my experience, she's been nothing but fair and helpful -- and she genuinely cares about keeping the community in good shape. If you're respectful and take care of your place, Blanca will definitely have your back. I really appreciate the way she manages this property and the relationship I've built with her while living here.

Been living here for 10 years…read more Annabelle is very helpful and caring. She has a good balance between treating you like family yet keeping it professional. To my knowledge she manages 136 units. (So maybe 250+ plus ppl in the community). It's a pet friendly community, so occasionally there are dogs barking but if it persists she deals with the problem. I've had plumbing emergencies during times when she wasn't around yet still handled them remotely(even while attending her younger sisters funeral). It has been a pleasant living experience which I hope to continue.

I've lived in many different apartments over the years, and unfortunately, my overall experience…read moreliving here has been very negative. The location may look appealing because it's close to Redondo Beach, but after actually living here, there are a lot of issues that prospective tenants should seriously take into consideration. One of the biggest problems during the summer is the heat inside the units. When temperatures outside are in the 80s or higher, the apartment can become absolutely blazing hot. The building is very old, and the units seem to retain heat extremely well. Even at night, when it has cooled down outside and there's a nice breeze, the inside can remain unbearably hot. It feels like the building absorbs heat throughout the day and continues radiating it into the units long after the outdoor temperature has dropped. The design of the property also makes the apartments feel very cramped and dark. Our unit gets very little natural sunlight, so even during the daytime it can feel gloomy and depressing inside. Another major issue is the smell around the property. Despite management telling residents not to allow it, some dog owners continue letting their dogs urinate throughout areas of the building/property. The smell of dog urine is noticeable in many areas and makes the property feel poorly maintained and unpleasant to walk through. The parking garage exit onto Prospect Ave is another serious negative. Prospect is a busy street where cars frequently travel fast, and cars parked along the street can significantly block your view when you're trying to pull out of the garage. There have been many times where exiting feels like you're playing accident roulette because you simply cannot see approaching traffic well enough. In my experience, it feels unnecessarily dangerous. If you have guests or a roommate with another car to park on the street, you can forget about it. They'll be parking very far across the street in the residential area or competing with others to park somewhat close. The common laundry area has also been frustrating. The washing machines frequently leak, leaving puddles of water on the floor that residents have to walk around or through. Noise is another issue, particularly on weekends. There have been tenants playing loud music late at night, which adds another layer of frustration when you're trying to relax or sleep. Overall, living here has been a bad experience for me. Being close to the Beach sounds great on paper, and I think that's what makes this property somewhat deceiving. Once you actually live here, the heat, lack of natural light, urine smell, laundry issues, late-night noise, cramped design, and dangerous garage exit onto Prospect Ave significantly outweigh the benefit of being relatively close to the beach. If you're considering moving here, I would strongly recommend visiting the property at different times of the day and night, checking how much natural light the specific unit receives, looking at the garage exit onto Prospect during busy traffic, and walking through the common areas before signing anything. These are all things I wish I had taken more seriously beforehand. The location may initially look attractive, but in my experience, there are simply too many negatives that make day-to-day living here unpleasant.

****RENTERS BEWARE!!!**** I used to work in the real estate…read moreindustry and I'm very aware of the business. When I found a property to rent that I was interested in, I contacted Reyna, she told me I could look at the apartment using the lockbox. I really liked the unit, so I turned in my application, and told Reyna I would provide her with my income documentation if we move forward. She asked me to send a copy anyway, which I did knowing the process and of a rental application. I had a very good chance of being approved for the unit. I waited to hear back but she never called she never text. I noticed a few days later there were other applicants on Zillow for the same property at least five now. Still, no word from Reyna. I drove by the property about two weeks later, and the lockbox was still on the front door. When I checked the listing on Zillow this morning , the property had been sold, and there is no information on who the selling agent is. If you are searching for property and you come across this woman's name I believe she is scamming potential renters or buyers. It's very easy to set up an account on Zillow and anyone can do it you do not have to be a licensed realtor. I already sent a message to Zillow and I am reporting her to the department of real estate and the federal trade commission. I am tired of people scamming and taking advantage of hard-working people.

In 2014 I was looking for a property manager to help me, and I was introduced to Reyna Leiva (…read moreLeiva Group.) I couldn't be happier. Reyna has been outstanding, she is always so sharp and on top of things. She is always warm, friendly, honest too and flexible when needed, but don't ever underestimate her; she is super smart and solid in those situations where it's required. When it comes to getting things done, Reyna has the connections; in a few clicks on her phone, she finds a fix or the right person to get the problem solved quickly. I highly recommend Leiva Group for your property needs, my entire family has hired her, we have properties in the Southbay, and we all use Leiva group now. Reyna Leiva and Leiva Group are one of those great finds in the Southbay that you will be thankful for.

I previously lived here and wanted to share an honest observation for future renters…read more While the management appears to follow standard industry procedures for trash collection, the community is quite large and generates a significant amount of waste daily. As a result, there was often a noticeable trash odor in the hallways -- even on upper floors like the second and third floor. Small black flying insects would constantly appear inside my unit as well even though I took my own trash out on a daily basis. The parking garage also frequently had a strong trash smell. I understand that management likely follows required industry trash guidelines, but in a community of this size, simply meeting standard industry requirements may not be sufficient to prevent these issues. Just something prospective tenants may want to be aware of when considering the property.

I just moved in April 2026. Many things have gone wrong since I've been here. The dishwasher…read moreflooded my kitchen. Management double assigned my parking spot (which is super far from my building, I have to take three flights of stairs up and back down to get to the garage). In result of having my assigned spot, management (SONIA) put a sticker on my car panel that threatened tow and it ruined the paint on top of a chemical "Goof off" she used to wipe off the remaining residue from the glue. Management refuses to take accountability and I had to pay $600 for their screw up. The key fob to my building does not work and they only gave me a door code for the call box after I repeatedly went to the office. Staff in the office is nice but irresponsible. The property is very strict and overbearing. If tenants don't fall in line they are threatened with lease violations that could lead to eviction. Management allowed contractors to enter my unit and mishandle my personal property (touching my mail). The workers entered my apartment while I was gone and rummaged through my mail, and on two separate occasions left my door unlocked. Management refused to address it and instead decided it was best t defend themselves with a broad "right to entry" clause. But they entered my home and did no work, therefore were illegally touching my property and in my unit for no good reason. I regret my choice to live here, truly. The contractors left their trash in my unit and damaged the floors as well. This is my introduction to this community. Do I regret my move? Yes!!!!* I don't like the way management treats people and lacks the ability to communicate properly or take any responsibility for their actions. They hardly answer the phone. They locked the doors on me when I needed help because they were on lunch while I had no access to my building. It's sad. Move here if you'd like to be controlled, watched, and like to walk on thin ice. It is a beautiful property with lots of space, but management needs to improve and quit provoking its tenants. Life could be so simple with empathy and respect.