Jose made the difference. As a tenant at one of the properties, I had to work through some of the processes. The other people seem to be quick with me. I have to understand that they are busy, however it made me feel like my situation wasn't important. Jose always took the time to help me and explain in detail the process. He would assure me that everything will be fine. He really knew how to go the extra mile and give the attention we deserved. If you are running into issues, just ask for Jose instead. read more

Terrible management company especially Diana Lopez. They would do what they can to keep your security deposit. & once you give notice you are vacating, they will try to break in. Beware!!! Worse customer service. read more

if you are a property owner, please know you're missing out on great tenants. I have perfect credit, a good job, and have been reaching out for 2 weeks to simply view an apartment. They have an automated system that doesnt work, a,d at this point, even if I loved the apartment, I wouldnt want to deal with your management company. Nice try on the added $50 a month they say is required to rent any of their properties, pretty certain that's illegal. Youre charging a monthly fee to the renters on top of their rent for what? It's a renters market and will continue to be one, it may serve you well to remember that. read more

Harbor Mgt is very professional and always resolves issues in a timely manner. Staff is polite when communicating.

February rental monies are owed and still outstanding. HPM migrated to a new system 2/1. clearly there are issues but not one update sent out. added to that, I called HPM asking when the funds will be sent. no response. emailed Scott. no response. emailed office. no response. it's sad that I need to post this hoping for a response. Other than above, the staff is polite and easy to work with. read more

Harbor Property Management could use a bit of help in building relations with the tenants. Their lazy style of managing is detrimental to the owner of the property as well as the tenants. Their inability to follow up on calls for maintenance causes the properties to deteriorate bringing down the value. The lack of communication with this company and the tenants is a definite liability for safety and security for any property owners. Think twice before renting a property with this company. read more

Harbor Property Management has been managing my rental property in Torrance for over six years and they have always been professional, responsive, and responsible. Their service has consistently exceeded expectations. All of the staff I have worked with have been pleasant and professional. They promptly address any issues that arise with tenants and diligently follow up to ensure everything is resolved quickly. I highly recommend Harbor Property Management for anyone seeking dependable property management in the South Bay area. read more

Jose Rodriguez is always up to date for services that are requested. He goes above and beyond to make sure things are done correctly and in timely matter. Any concern we have encountered in our new home was taken care of by Jose. Thank you, Jose! read more

José Rodriguez is very professional , I called about a issue, and he took care of it immediately . He took the time to listen to what had been concerning me. Assured me that he's going to take care & did . Overall great guy. read more

Harbor property is great they perform any service I have asked and they do great work will recommend to anyone and any family

Antonia Ciolino was Amazing she went above and beyond her duties helping us get our new place! Answered all my calls emails and text very promptly and handled every and any questions we had.Thx again for making the moving process so easy and pleasant!! A+++ read more

Highly recommend they manage my 4 plex .. not only do they manage but they also keep me apprised of all the new laws going into effect which is so important read more

I cannot rate Scott and his Team at Harbor Property Management, Southbay Real Estate Investments highly enough. As far as Property Managers go, he has by far been the best choice to rent out our Condominium. His willingness to tailored our contract according to our needs. Since day one, Scott was highly professional, responsive and offered a personal touch not always seen in this industry. I'd like to thank you Scott and Team for your excellent customer service, and more than anything, thank you for being understanding and caring, and adding some humanity to the job you are doing so well. It is also always lovely to have a chat with you. Professionals like you is what makes property management selection easy for us, clients. Thank you & keep up the great work!!! read more

I've had other property mgrs before with not great service and then thankfully I found Harbor Property Mgt. Scott the owner is so knowledgeable and experienced. He has a really great team in his office and Jasmine has been AMAZING taking her time to hear about my property and explaining things to me. I feel like I can breathe easy knowing my property is finally in good hands. read more

After managing our building for over 30-years, making the decision to pass that responsibility to an external party was not something taken lightly. During our due diligence, we met with several companies and after careful consideration, we chose Harbor Property Management. HPM has been managing our building now for 2-years. It is without question, one of the best decisions we have ever made. From Leasing to Accounting and Maintenance, the Harbor team has been very responsive and professional. We greatly appreciate Harbor's experience, thoughtful advice and responsiveness. We highly recommend HPM for your property management needs. read more

I have been with Harbor Property Management for a few years now. Going through Covid has been a major challenge to say the least. This was not easy juggling all the state requirements , and keeping us owners compliant . I,m only one of many owners, Eloy Juarez who is the account manager never gave up, he worked long and hard , always picked up the phone, answered my questions, and did what needed to be done. They are lucky have him. read more

I was having a financial issue and contacted Maria Vindas in accounting and she handled the issue promptly and professionally. Always a pleasure to deal with Maria. read more

Horrible customer service! No reasonable response time to maintain property. Property had major issues that were not addressed. Laura is unprofessional, Jaylene is never available. Insane how they are still in business. Rated one star because I had to or review won't post. ZERO STARS! read more

HPM has done a great job managing our property. I want to give special shout out to Jose Rodriguez. Jose excels at customer service and problem solving. He possesses the ability to review the facts of an issue and come up with a strategy to resolve the problem easily and quickly. This is an outstanding trait in any employee. I feel that he is truly an asset to Harbor Property Mgt. read more

Scott is fantastic. He really helped me with managing my property. He took care of everything for me, I didn't have to do a thing. He is very knowledgeable and a pleasure to work with. Thank you! read more

I am a resident living in one of the units managed by Harbor Property Management. Yesterday, I submitted a couple of maintenance requests; one request did not have a straightforward solution. Jose R. from the maintenance team contacted me the same day. I appreciated his friendly, professional demeanor as he listened while I explained the situation. He called back the same day to update me on the steps taken and the progress of my request. I look forward to working with him again should the need arise. read more

Jose Rodriguez has been a tremendous help taking time to detail my damaged appliances was very concerned about my complaints.Also he promised to take care of the problems and he did immediately.The very next day I was hearing from the people coming to take care of the problems.Jose is terrific read more

Never follow up with any problems or keep up with the rental units. No air conditioning parking is a problem, rain coming inside electrical problems dont rent from this agency × read more

Following up with another review as a happy client of nearly a decade with Harbor Management. I have multiple units and this management company has been critical regarding maintenance and management needs. A special shout out to Scott the owner, Guillermo, Eloy, and new rep Jose Rodriguez. Thanks Harbor PM! read more

"We try to process all applications within 3-4 business days." is clearly stated when you load the rental application page to apply. If you're a property owner, you should know you're losing out on rent money because these these people cannot get crap together. Erica, the lady managing the rental property we applied to told us multiple times, "I only have 4 hours a day to process applications because this is not my full-time job". We asked when we'll find out or if she could provide a timeline on when a decision will be made and of course got the same reply "...I only have 4 hours a day...". We're out $66 for the two application fees but property owners are losing way more for hiring these people. Your job is to provide a service. Do your job! Enough excuses. read more

This company will take your $33 for a credit check and never run your credit. Kelly never reviewed my credit but kept my $33.00 u can't complete an application without paying for a credit check. Always ask for a copy or receipt of your credit check when dealing with this company because they will keep your money and not give it back and not even run your credit. I have 2 other friends this has happened to. Their site will not let u complete an application without that $33.00 credit check fee! But they will keep your money and not run your credit check! read more

Harbor Property Management - Property Management Near Me - Rancho Palos Verdes, California

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They wish they cared, but they don't really. If you need them to pay clear attention to something in your request, list it first! Otherwise they will not necessarily read far enough because they are just checking a box. I called to clarify why the plumber showed up without notice when I clearly stated that we needed minimum 1 hr notice, I was then met with a bad attitude from both management and the plumber. If Harbor Property Management really cared about their business they would put customers first and train their staff properly. Harbor you are not in the property management business you are in customer service. Hire people who care and train, train, train. read more

We had our rental property listed with HPM for about 3 years and only terminated because we sold the property. Throughout the years we had a wonderful experience with them. All transactions were easy, questions were answered quickly, and they handled all property and tenant issues/concerns seamlessly as the sprang up. I would recommend their services to anyone looking to list their property for rent in the area. read more

Hello... want to give a huge Thank You to Jose for his excellent customer service and extended kindness and knowledge as a potential renter of interest. Via my experience talking to him on the phone while inquiring about an apartment, I was impressed With his conduct and representation of your company. With great enthusiasm, I am pleased to submit this review. Best...Kim read more

All helpful and quick workers and response times. Friendly and helpful. 5 stars. Much recommended.

In late 2019, I hired Harbor Property Management (HPM) to manage my rental home. Although I had a couple of minor hiccups along the way, overall I am happy that I hired HPM. I have had numerous phone conversations with the accounting manager, Eloy Juarez regarding my rental, and each and every time he has been extremely responsive, polite and professional. I appreciate HPM responding to my phone calls and/or emails expeditiously. Therefore, I would recommend giving this company a try!!! read more

Customer service sucks. They never know what they're talking about. The one person that ur emailing will never get back to you..even after leaving multiple messages for them to call u back. read more

This Property Management company has absolutely the worst customer service you could have. I've contacted them many times to get information about their listings, with specific questions regarding the specific listing and they don't have the answer. Yet, they are listing the property. But could not be bothered to get to know all the specifics about said listing in order to answer all questions. It's just about the money. On a separate occasion I stopped by to inquire about a listing, the door was locked during business hours which I believe is a violation, a young girl came to the door and told me to go online to make arrangements. I am here at the business! Why would I go home to make arrangements. After talking her into a face to face interaction, she made the appointment. Which initially did not work for me. After speaking to a friend, who I did not know would be available, I changed my mind. We were still at the business, outside because no one is allowed inside of an open business. So I called to tell the young girl that I would take the appointment and asked her to return to the door of the open business. She refused and I had to transact the business from the parking lot. Like a transient. Very poor service! Finally, I called today so that I could ask a simple question about a property that they manage, where I lived previously for 3 years. When they were not managing. Thank God! The girl who answered the phone treated me as though I had asked to speak with the President of the United States, when I only asked to speak to the person who manages the property. She placed me on hold and without even knowing what I wanted to ask, she returns to the line and tells me, "I spoke to my supervisor and since you are not a tenant we don't have to give you any information" WHAT !!! They had no idea what I was going to state or ask. But NO. Can't ask anything. Refused to come to the phone. I truly hope that the new owner of the property on 25th street reads Yelp, because they need to FIRE HARBOR PROPERTY MANAGEMENT from managing their new property. And on a separate note, they state that all of their tenants are enrolled into some maintenance service that costs $49.95 per month. Please do your research if you plan on renting one of their units. This is not a legal requirement and you do not have to enroll!!! You can buy your own rental insurance policy and they are still responsible for repairs. PERIODT! And the "concierge" service they are "offering" within this $49.95 package is offered for FREE by Southern California Gas Company. I am not sure why Yelp has this business listed on 25th street. Their information is below: Harbor Property Management 29623 S. Western Avenue Rancho Palos Verdes, CA 90275 Phone: (310) 831-0123 read more

Not great. Very unresponsive and closed on the weekends which is super inconvenient if you work a full time job

Very Discriminatory company, Gabriel in particular. Disqualified before before credit was even examined. Applied for two different addresses never given a tour or call back to explain what I must have to qualify. Didn't even offer a refund after application was denied read more

I've lived in my place eight years and a new person moved in and started all shorts of shit on on four unit property. Moving someone in the garage below my apartment. Loud all hours. Dogs running loose in common area. Blocking other people's garages. I've filed complaints with management but they only want money so their not there to really help. The property use to be nice and quiet and nice place to live. Now it seems trashy. Thanks Harbor Managmrnt. read more

Harbor has managed my lease for many years. I have always had quick and timely responses when contacting them. Most recently I had the pleasure of communicating with Jasmin. She provided excellent customer service. She was quick to reply to questions and was a pleasure. read more

I am extremely unhappy with what literally just happened. I started by seeing a listing on Trulia and proceeded to request a viewing per the instructions on the listing. I went to their website and started the process of making an account. I was hesitant about taking a "selfie" and uploading my drivers license (front and back), but i did. The next step is to input my credit card information. That is where I stopped. I couldn't believe I was being asked to input my credit card information on a place I haven't even seen yet. I decided to write an e-mail and sent it to Gaby. I sent the e-mail at 3:23pm. I didn't hear back until 4:50pm, they close at 5:00pm. Luckily during that time I actually called, not sure who I spoke to, but they reassured me that it was because of their security and, after all, I am going to see their unit unsupervised. I had mentioned which unit I wanted to see several times. They told me as soon as I am done to call back or send Gaby a message to approve it so I can see it today. Okay, fair enough. I input the card information, and as I was about to send an e-mail, this is when I get my response back(4:50pm), saying she will help me on Monday and call back then. I quickly wrote back, seriously, 1 minute later, to ask her to approve it. Then rather than taking a chance, I decided, okay its 4:53pm, I will call before they close. Well, no one answered, so their posted hours are not being honored. Now here is why this became a "1 start review", as nice as the other person was, and I truly do not hold anything on Gaby, but I went to look ar the unit I was fighting so hard to see up until this point. Right there at the top left "off market". I was so upset, that I went through all....ALL...of that, just for it to be gone. Neither the lady, nor Gaby, even knowing this was the place I wanted to see, had mentioned this was being taken off the market. We are talking about a matter of minutes between, it was there and then gone, and having been in contact with both of them. If I didn't feel like the whole credit card sharing was a sham before, well that certainly is now the case. How convenient, that AFTER I finally give you guys my credit card information, the place I wanted to see is off the market. I have been struggling to find the right fit for my husband and I, and to have this happen on top of all our stress is just so sad. I will try and see if this self touring site is legit on my own and I hope that it is, but this unnecessary stress is very disappointing. read more

The worst property management I have ever encountered. When we arrived to our loft on move-in day, the place was filthy. We had to wait a few days for somebody to come and clean the floors, countertops and doors which were covered in dust and felt sticky! The window had no screen door which were never installed although we were told it would be. We were there for a year and it was never installed. WARNING!! Go somewhere else for your property mgmt needs!! read more

10 outta 10 would go again. They're bribing me to leave this review with the incentive of a $5 Starbucks gift card.