What a perfect experience Joe came sold us the whole house water softener and RO, everything he…read moresaid came true, we had the whole house put in first, Kevin did a fantastic job and answered all our questions, then after Renovation was done in kitchen, Kevin put in the RO today. If you want a company that stands by their products and will maintain the system year after year, this is the company MaryS Sparks, Nv

We ultimately did not use this company but we had a wonderful experience with the sales associate…read morethat came out to the home.

Pre sales - Belmin came out on time. Respectful. Clean. Answered all my questions. Knew a…read morelot. No sales pressure at all. Pricing - Pricing was fair. Aligned with several others that I got quotes from. They were not the cheapest but also not the most expensive. As I was going through the process of deciding, I had some questions for Belmin and he always responded. It might take him a few hours, but always got back, to me with an answer. Installation - Chris the installer was awesome. Kept me informed along the way and did a great clean job. Sorry my cat kept chasing you, Chris! Water - Day one already see and feel and taste the difference. Already completely happy with the purchase!

My mom was in the market for a water softener, and I wanted to make sure we found not only a…read morequality system but also an installer who really pays attention to detail. We found both with AAA Water Systems. Chris Rubalcaba - the installer- was meticulous throughout the entire installation. He kept everything clean and properly aligned, from the soldering work to the P-trap for the brine discharge. The install looks excellent and was done right. As for the Kinetico softener, only time will tell, but based on what I've read, the reviews have been very positive.

Amazing Service!! We were having pressure issues with our well, Immediately they were able to…read moreschedule us for the very next day. They came out during the crazy huge snow storm we got (2/17/2026) which I honestly thought they would reschedule. Despite the weather conditions, Victor and his crew showed up with had such a great attitude. They found the issue immediately and were able to get us back in service. He took the time to clearly explain what was going on with our well, answered all of our questions, and made sure we understood. Again, these boys were out in the weather with such a good attitude, I am very thankful for them! You can tell they value their customers and the importance of water. The tough weather conditions, the amazing knowledge on wells, the total repair time, the professionalism and positive attitude. 100 out of 5 Stars!! Haven't had pressure issues since!

Ash my technician was amazing. He was punctual and very knowledgeable and explained the whole…read moreprocess perfectly. Ash is definitely an amazing asset to Bruce McKay Well and plumbing service!!!! very personable and definitely knows his Wells and Plumbing/electrical background!!!

They were great with communication showing up when they said they would test testing the water…read morebefore and after. Everyone I dealt with was very professional and I now have better water.

We were extremely happy with the service and water softener/filter equipment from Pure Water…read moreSystems in our Truckee vacation home. We initially felt that the price was high but you get what you pay for - the workmanship and professionalism were top notch. We worked with Kurt on a quote and the installer (forgot his name) was very friendly, professional and did excellent work. I only wish Pure Water Systems serviced the Bay Area where we have our primary residence. We couldn't be happier with Pure Water Systems. 100% recommended!

Great family run business with tons of knowledge. Easy to work with and installation was a breeze…read more Very happy to have chosen a business with great integrity. Would happily recommend to anyone!

Steve came out and provided on estimate. He didn't a water test on site as well. This was the only…read morestep the competitors didn't provide. However. It was the equivalent of a small vial pool chemical test. Which is fine. But it's a drop of this. A drop of that. It did not seem like the most scientific water evaluation. All that said, Steve was friendly, seemed honest enough and his pricing was moderately more competitive. We were not interested in a system that requires salt. This company provides a solution that's straight forward, low / no maintenance (it flushes itself) and will last a good amount of time hopefully. We moved forward with Steve. His son Dalton did the installation a week later. All went well with the installation. So far we have not used the system a great deal but we are encouraged by what we have noticed so far. Based on the up front experiences and process so far we would recommend this company to others for consideration. All said

6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!

Great water conditioning equipment and installation after catching what our old unit was damaging…read moreour in house appliances and pipes. Great service and price.

Travis King was excellent again! And that's why we specifically asked for him…read more He is our 'Go To' technician and gets a 5 Star rating from us. He gave us excellent customer service, explained everything, showed us the testing results, and did an excellent job of replacing our filter & etc. plus clean up! Travis was also our installer who installed a new Kinetico water softener after we decided to replace our 26 year old one with no problems. Darrel F in Davis

Great service and knowledge in chemistry. Excellent in TSS and BOD control. Jar testing, pH…read morereading, Calibration on controllers.