I have not yet had any services done, but I've been very impressed by the customer serviceread more

I took an exceptionally weird vehicle to Darrell at Lloyd's eight years ago and, after a bit of…read morelaughter, he did a lot of research on my differential. That was followed by some mechanical magic and a few very nice welds, all of which sent me on my way with some newfound automotive superpowers. Eight years later I walked into the shop with a new project in mind and, not missing a beat, Darrell recognized me and greeted me with true friendliness and a lot of useful information that would help me start thinking through my next vehicle. I'm grateful that transmissions and differentials are not a bigger part of my life but, at the same time, I appreciate the chance to work with such a great shop.

Did what was asked and the resulting TH700-R4 trans rebuild shifts well. "In house" transmission…read morerebuild is a misnomer as the trans is rebuilt offsite with no ability to observe high end components ordered were actually used. In addition you would think they would at least hit the removed transfer case and trans mounting bolts with a wire brush for a light clean, not so as all those items were re-installed with caked on dirt.

I brought my car here for a transmission leak they were very up front and I was comfortable leaving…read moremy car with them and felt they would get it done. After a few days they called me to pick it up after driving into the work I noticed the leak was still there looked like nothing had been fixed it was Friday and soonest I could bring it back was Monday. Over the weekend I realized they had left my radiator cap off and my car almost overheated. If I didn't have a gallon of water and my buddy following me I'm guessing my car would have been done. I took it back to have them fix the leak, they ended up fixing the leak and I asked them to consider what happened and call me. They never got back in touch and didn't even pay for the radiator cap I had to buy and the additional coolant they cost me. If they want to... seems they can do good work but seems they lack follow-up and customer service.

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

This is hands down, the best place in Tucson to take your vehicle and tell your friends and family…read moreand co workers about. First off my name is Ernie G., I have lived in Tucson for over 27 years and I found this treasure trove. They treat you right as soon as you walk in the door and offer you a water and ask how they can get you back on the road with a smile and the best service that is very affordable. It's like they welcome you into the family.

They were great with me & very sympathetic when my car had to be totaled. They even told me how I…read morecould seek damages

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

I was initially let known about this shop from a friend who had luck with them in the past, so I…read morehad them do service on a car I bought used. They inspected it before my purchase and did an estimate before I even sealed the deal, they never said anything about the scope or technicality of the fix being beyond their capacity or even hinted that any part of the repair might be a little too technical for them. Even in the initial phase they gave me estimates for time of repair which where extended meaning the whole repair process took almost a month and a half which I was fine with as I had an operational back up, I paid my bill in full at the time of completion and that should have been the end of my experience a solid 4 out of 5 star slightly delayed repair with a large scope... But no nothing these days is ever that easy. not one week after the repair the transmission was bleeding profusely (changing a seal was in the scope of repair), this nearly left me stranded as is and I was respectful and cordial about it just being a mistake. I brought it to them and it was repaired in an acceptable time frame. At this point I was irritated, but mistakes happen right so I made a point of being firm but respectful (3/5 experience). That subsequent repair then only lasted about a month and I had to return, same issue seal not strong enough transmission failing again. I brought it to them, they decided to repair it with an oem seal this time and this repair would go on to last about 7 months and about 6 thousand miles and then suddenly bam engine light, code reads its the transmission again (I had to get an oil change at the time anyway so mechanics at a little shop inform me that it is leaking and that it is the transmission as confirmation as well). So round 3 (impression is pretty much a solid 2/5 at this point tbh), I call the Art's up again about 5 days in advance to describe the car and tell him that the issue I have had before is back and I just need the car for work so I ask if he could check it out, he says Friday so I agree and think nothing of it. Call again day of let him know I have requested time off for the later 3 hours of my shift and cleared out time for flexibility (I also work week ends so that implies I am clear to have no car for the week end too, so lost income to try to make it work with his schedule), he confirms and I give him an eta for when I expect to be around sounds like its no issue. I leave early drive directly to the shop only to find that he has closed over an hour and a half early after our conversation stating when I would be there. Everything is buttoned up and the shop is closed. Confused I walked over to the shops neighbor Chicago Music Store, and ask if he had left early, to which they reply that he had an emergency and left early that day, I asked if he was intending to come back and they shrugged, I contemplated leaving the key with them, but at this point I was pretty rightfully mad, its one thing to blow off someone verbally and be firm even if you want to hold yourself to a standard of customer service, but he took time from work cutting precious hours I need to make ends meet to make a repair to my vehicle to keep my life running, He didn't even have the decency to call and make sure I could keep my hours at work... This review is generously worded expletives and other offensive language are entirely warranted for the level of experience I received and the complete lack of respect for peoples time... I AM LIVID... I will never attempt to try to have service done by this shop again, I believe people deserve second chances, but this I round 3 of repairs try 4 total and I am just done. Do not come here for quick service, do not come here for critical service, this business serves no niche that another shop can't fill outside of disrespecting the time and livelihood of its customers... -2/5 stars

I struggled to find a shop in town that would take on my old 75 Dodge. Eddie over at Aztec had some…read moreconcerns about parts availability. He said, "We'll find out when we get into it," and that's as honest as one can be, having been a mechanic myself. In a few week, I was back for my truck and it's running like a dream! Highly recommend.

Did not blink taking care of my 66 Pontiac turbo 400. Communication was excellent, fast and friendlyread more

They play games. Tell you one thing then it's another. In my experience they charge even if they…read moredon't drain any fluid for people who may just need an oil change or car is leaking oil.

This experience has been bugging me for over a week, so I had to express myself here…read more This was our first-time doing business with Aamco. We had a 2017 Nissan Sentra towed to this location for a clutch replacement. A certain price was given twice by two different people (the manager Eddie and his assistant), only for 600 extra dollars to be added to the total price on the day of pickup with no explanation until we arrive in person. We had many repairs done to the car at other repair shops for different issues right before we contacted Aamco, and we hadn't experienced a situation like this. I fully understand things happen & price could potentially increase as progress is being made towards the repair(s), and the labor cost included. Clutches are costly to replace, and the shop gets busy, we're not the only customers. I get it, but this felt deceitful. It's just disappointing to not be updated and blindsided by over half a thousand dollars extra cost upon pickup. We did speak with Eddie about this, he seemed polite, and understood. He explained the increase & apologized for not keeping us updated. He even gave us an offer for a free oil change in the future, which we won't be going back for, unfortunately. We just don't trust this place by what happened. Customer service is number one, & that includes good communication & transparency for us to want to come back & support. Thank you.

Best darn transmission shop in Az. Helpful, friendly and straight forward, Ray and John are as Top…read moreNotch as you can get, never worry about not knowing because they are not in the business to take from you, you can trust that they will make sure your told the truth about your transmission needs and nothing more, well worth the drive out to Huachuca City. YOU GUYS ROCK!!! Mike C. Sierra Vista, Az.

I highly recommend Kelly's Transmissions. I had transmission problems with my 2008 Ford Expedition…read more The original garage wanted to replace the transmission as they could not rebuild it. So we went to Kelly's Transmissions - the first report could have been better as the part was on backorder, and they had no time estimate. Ray and I discussed looking for aftermarket or other alternatives. To make a long story short - working with Ray was a pleasure. He was straight up with no feeble excuses. Even though the part is still on backorder - they were able to identify the cause of the issue and resolve the transmission problem. These guys saved me over $3400 - and my vehicle is running great.

I have contacted Castro's Transmission Supply for referrals on Transmission Repair and these guys…read moreare AMAZING. They are very friendly and helpful on referring reliable professionals in the greater Nogales area. I'm going over to meet these professionals on my trip to Nogales so they can recommend the best parts for transmission repair. Heck, I'm East of Phoenix, but I'd recommend these professionals to anyone needing transmission parts or repairs. I have known these professionals for over a year, but it's obvious they are committed to benefiting customers and those seeking quality work, too. I'm posting this review and I'd love to benefit these outstanding professionals, too. I love my cars and want to make sure quality professionals work on them - for those that want to keep their cars in tip top condition, I recommend you keep them well maintained and use the best products - I just smog tested my 01 Chevy Suburban with over 300K miles on it and it doesn't use a drop of oil - the engine is still tight and performs well - most of these miles are from touring Mexico with plenty of rough road shaking going on. All my cars pass on the first run - it pays to take care of your car so your car can take care of you! Always respect quality mechanics - their work is sometimes difficult and long, so cheer them up whenever you can!

Friendly, affordable, and always so helpful! As a woman it can be intimidating to walk into an auto…read moreshop alone, but this shop is super comfortable and personable. Highly recommend Gibbs!!

Gibbs Automotive is honest, reliable & conscientious in their work. I've been taking my cars to…read morethem for years & will continue to do so. ​