great experience smooth and opertion very fair prices 10% senior citizens discount very friendly satff read more

They were on time but they charged me $500 for less than 5mins of work to reprogram the motor on my gate. It just isn't setting with me that they charge that much money. Can almost just buy a new motor! I would definitely try and find someone else to just program or better check YouTube. I'm sure you could save a bunch of money. Seems like they full on scammed me. read more

My side mount electric operator stoped working and I decided to call gates express since they didn't charge any service fee for inspection ON SUNDAY!! Technician name David showed up on time and work till 9.30pm for no extra charge , the final results are very good and I highly recommend anyone who wants reliable and professional service to contact gates express read more

Gates Express - My side mount motor - Garage Door Services Near Me - Los Angeles, California

I want to warn everyone about a disturbing experience I had with this gate company. I had several metal welders and fabricators scheduled to look at metalwork at my home that needs serious correction and repair. In the middle of that, at 1:34 PM, I got a text from an unknown number saying: "Hey David, this is Sean from the gate company. I'll be there in 15 minutes." I hadn't remembered booking this, but I thought maybe I missed putting something in my calendar, so I agreed to meet him anyway. A guy shows up, calls himself "Sean," and from the start his attitude was rude and arrogant, as if he was doing me a favor by being there at all. He even took a phone call during the appointment and then proceeded to talk about me in Hebrew, clearly assuming I wouldn't understand what he was saying. Then came the punchline: he told me it would cost $1,250 just to give me a quote, and that he would come back on the weekend. Yes, $1,250 just for a quote before any work is even done. At that point, it was obvious he had no real interest in doing the job and was either playing games or trying to scare me off. I asked for his business card so I would know exactly which company to avoid and to make sure I never refer them to anyone. Here's where it gets even more shady: His van said: "GATES & GARAGE DOOR EXPRESS INC." The business card he handed me had the name "David," not "Sean." The phone number he used for that visit was 424‑446‑2733. I had originally emailed Win Garage Door & Gate Inc through their website. I have also been in contact with "David" at this additional number: 323‑383‑3686. It turns out the person I was actually dealing with was "David," not "Sean." In my opinion, they are using different names, different phone numbers, and different business names in a way that can easily confuse or mislead customers. Based on my direct experience, I would strongly advise staying far away from: Win Garage Door & Gate Inc Gates & Garage Door Express Inc Between the fake names, multiple business identities, and an outrageous $1,250 "fee for a quote," this is a huge red flag for me. I would not trust these companies with any work on my property and recommend others avoid them completely. read more

Gates Express - Garage Door Services Near Me - Los Angeles, California

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I had a gate made earlier in Beverly Hills. The technician's name is David. He's an asshole and very rude he has no respect when you ask him questions. The workmanship is okay, but it's overpriced ! read more

Excellent company to work with I had two pedestrian gates put in and they're absolutely beautiful. I highly recommend this company.!!!! read more

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David replaced a failed gate opener for us. It was a heavy long gate that needed to close uphill. The device we inherited with the house was underpowered and failed. His experience and expertise got us an industrial powered unit that has run flawlessly. He came in the early evening and worked with a headlamp to get the job done. His warranty is real and he has come back twice to correct minor issues. Rarely do you find such and honorable and responsive individual! Highly recommended! read more

Our gate wasn't working properly, so they came by and did a free inspection/estimate. They quickly diagnosed the problem as a bad radio and offered me three price ranges to replace it from 500, 900, and in the four digit range...that was just parts and didn't include labor. He kindly explained all the different options and suggested going with the middle option plus labor would bring it up to 1200. When we said that would be way out of our price range, he tried to offer discounts and payment plans, but it was just out of our budget so we politely declined and said we had to think about it. After a quick google search for how much new radios cost, none of them cost that much and even the most expensive and overkill models were still less than 200 bucks. The radio was also not the ultimate problem with our gate opener. These guys were quick to respond, arrived when they said they would, and were very kind and courteous...but that's where the positives end. I'm sure they do good work, depending on what it is, but beware of their questionable pricing. read more

This company is amazing I got beautiful ornamental gates all done in few weeks Representative was super professional and friendly, prices was fair Definitely will use them for next project read more

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Amazing skills on fair budget Convert my old garage door to new nice and super quiet garage door , simply amazing read more

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Apartment building intercom system stopped working This folks showed up after hours same day and offer two ways to fix it and save us money from buying entire new system Decently will call them again next time read more

Gates Express - Our commercial intercom - Garage Door Services Near Me - Los Angeles, California

My chain link dual gates post bent after an earthquake Gates Express Inc weld the galvanized post and straight it with all material and tools needed on the spot I'm amazed by the final results and prompt response Highly recommend this folks read more

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I needed an estimate for new motor for driveway gate These folks showed up with dozen motors in the back of the truck, ready for installation. He gave me an estimate right away for a used and a new motor, with warranty. read more

Gates Express - My new gate ready for new motor - Garage Door Services Near Me - Los Angeles, California

Dear Yelpers, This is a review for the "initial inspection" of a motorized roller shutter door. To be clear, I did not pay for any services. There are several 5 star reviews. No doubt, they are a capable organization. This review merely expresses my opinion after the the first visit. I called Gates Express because I have a motorized commercial roller shutter door that stopped working. To their credit, they were quick to offer a visit in only a few days. The workman came at the scheduled time and I described the situation to him. He began to visually inspect the electronic door controller by pressing a few buttons, checking the fuses, etc. It certainly wasn't a very technical inspection as I was hoping for. After a couple minutes it appeared to me that he didn't know anymore than I did. He also didn't even care to look at the motor. He quoted me two options, $2,950 for repair, and $4,750 for replacing the controller and motor, if necessary. Given that I wasn't convinced that he knew what was wrong, I was very skeptical. I told him I had to think about it and also talk with my partner about it. He asked me if the price was the issue, and if it was possible I could talk to my partner now. I started to feel slightly annoyed. After he left, I decided to fiddle around with the control board and only after a few minutes I discovered that it only needed re-programming. I'm so glad I didn't have to pay almost $3k for something I figured out on my own. I had similar experiences as Marion S, Linda R (hidden section), and Katie P (hidden section). Their reviews are below. read more

Trash company hit our gate. We called these guys. They came on time. And found that the chain wheel was bended and causing the sparket of the motor not catching the chain. Gates Express added the support wheel and made the system works smoothly, and save us $800 from the changing the gear mechanism. Simple. Professional and friendly service. Thank you!! read more

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Remote controls didn't function properly so gate didn't open or close... Gates Express provided new long distance radio and remote controls , they got all done same day with excellent customer service Also gave me 30 days to pay + senior citizen discount Definitely will use them again read more

Gates Express - The gate - Garage Door Services Near Me - Los Angeles, California

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What a wonderful company. The employees were very easy to work with and helped with all essential questions that guided us in the right direction in choosing our Beautiful gate which provides security for our home. I received a good price and was able to make payments. This is a very professional and reliable company. read more

I have very rare brand of garage door motor and it was very complicated to find a remote control for it Gates Express did a new remote for me also programmed my vehicle quick and disconnected the price I'm happy. read more

Gates Express - My new remote - Garage Door Services Near Me - Los Angeles, California

They came on the same day of my call and gave an honest estimate. Another gate company told me I need over $2k in repairs. They were honest and did the job for $854. I'll be using them in the future for all of my gate repairs. read more

David and his guys were great to work with. They came out to address our issues quickly and were competitively priced. The work to repair a broken gate and add a new security shutter were done quicker than expected. Would recommend! read more

Gates Express - Garage Door Services Near Me - Los Angeles, California

This company is the best, very professional, fast to respond to your call and fix the problem you are having quickly. We had an electric entrance gate problem at a residential house we had listed for sale. I called, they came the same day, gave me a quote and fixed it. I couldn't believe it. You won't be disappointed they are great! read more

Our gate needed some repairs so we called a company that didn't knew how to make it right Then we found Gates Express Inc , they came within the few hours of calling and expertly fixed the multiple problems, specially those created by the previous company Price was fare and technician was friendly read more

Gates Express - U safety bracket - Garage Door Services Near Me - Los Angeles, California

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Gate stuck open , they inspect the control box and found bad mother board They change it and gave two years warranty Also gave ten percent read more

Gates Express - Old mother board - Garage Door Services Near Me - Los Angeles, California

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Really glad we went with these guys! David was all over it and our custom garage door (odd size to cover a storage area behind the ADU we're building) looks great and was done quickly and very professionally. Definitely recommend! read more

My mom house front gate latch broke and Gates Express Inc provided a quote for repair technician was super friendly gave us fast quote . No Hassle . Onsite repair . Very thorough , explains process and accepts payments . read more

Gates Express - Highly recommended. Friendly and fast quote. On site work . No hassle . - Garage Door Services Near Me - Los Angeles, California

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My garage door stopped working after 20+ years I went online and found a five stars highly rated , I gave them a call and they showed up same day with all parts and hardware Very good communication Got me 7 years warranty for new parts and as a gift program my Mercedes now my garage door is purrs when I open and close read more

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Commercial driveway motor chain and one wheel broke Gates Express got it done after hours no extra charge with two years warranty This guys are good read more

Gates Express - Commercial driveway gate - Garage Door Services Near Me - Los Angeles, California

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Old motor could not open or close my gate no more and it was time to switch with another one Gates express got me a refurbish unit with five years warranty, new chain , four new remote controls and most important new safety eye sensor! They gave me a payment plan for three months without interest! Entire work was done on spot with no time wasted simply awesome read more

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the heavy duty commercial garage door was not working properly Gates Express Inc diagnose as broken spring and offer me new light duty door for the price of simply replacing the spring on the old h.d door and save me money and time , also gave me 10% senior citizen discount job done in less than a week and my new door works perfect and looks great here is few photos read more

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Our condo building's vintage garage gate opener was on the fritz and turns out our old chain was broken and the first company told us that we had to replace the entire motor and opener assembly at a cost of more than $5,000! Then we found David at Gates & Garage Doors Express and he boldly stated that he would be by in the morning and he was sure that he could fix the gate opener without having to replace the entire motor. Gates express showed up on time, as scheduled, and was in fact able to repair the gate opener and fix the broken chain using original parts that he had both in stock but also with him! His repairs and quality work both saved us thousands of dollars, but got our gate up and running that very same day. David is punctual, knowledgeable, friendly, and thorough. Very professional service provider and I highly recommend him. read more

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i gave company five stars , because it was emergency call on New year's eve and existing gate would not open and motor not responding. Express gates came out 45 min after initial call . it was determined i needed new motor.previous motor (Chinese model), new one American model. work was finalized today. Looks good and operating smoothly. Great improvement . Also had repair done to post . David is efficient, professional and knowledgeable. If any issues in the future will come back to this review and edit. for now I am a happy camper , feeling secure once again read more

Wow! Our gate stopped working after the rains. Called gates express and he said "I'll be there in an hour" Exactly one hour later the doorbell rang. Quickly and efficiently he took apart the gate mechanism figured out exactly what was wrong and fixed it! These days when you can't rely on anyone the service, price and responsiveness were amazing. Recommend 100% read more

Gates Express - Eagle 1000 gate opener was stuck open. - Garage Door Services Near Me - Los Angeles, California

Great company to use to have your electric gate fixed. I am satisfied with their service, and they came promptly and will even come in the early evening. Very professional and the price was reasonable. Don't forget to ask for their 10% senior discount. read more

I called Gates Express to repair broken hinges on my heavy driveway gate. I needed someone who could do welding. Gates Express responded immediately and came to deliver service on Easter Sunday in the middle of a storm. They brought everything required to complete the job on the spot. Remarkable!! While here they noticed that my garage door was broken. They repaired that on the spot as well! I thought I was going to have to replace the whole thing but it is now good as new!! Thank you Gates Express for excellent service and workmanship! read more

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We try other companies and they could not repair it so I start doing some research and found Gates Express Inc Their representative promised me they will be able to repair any motor and Gate so they did! We couldn't be happier the parking secure once again With new limit sensors for the motor that save us thousands of dollars read more

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We have a complicated driveway on our property in Rosemead California and wasn't sure if it possible to have gate there Gates Express Inc gave us two different options to choose from for a new gate and made it so make sense, repressive was super friendly and knowledgeable The estimate was emailed to us on spot and price was fair read more

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Excellent service Our commercial rolling gate mother board burned out and we thought we might need to get complete new motor , Gates Express Inc found a way to repair the system and save our money they got it all done immediately no hustle , also both of their technicians was very friendly and polite read more

Gates Express - motor with damaged mother board - Garage Door Services Near Me - Los Angeles, California

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Gate didn't work and I had to urgently call this company. This company responded super fast and came to my house right away. The price was better then other companies. Got new key pads and new remote opener. I am happy to choose this company and no hesitance to reccomend. read more

Gates Express - Garage Door Services Near Me - Los Angeles, California

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I was told that my gate needed a new motor and that it would cost $950 even though I suspected that my gate could be repaired for $450 because it cost me $450 for the same issue plus a new chain. However, David insisted that it needed a new motor and that it cost more for a replacement of the motor. Still, I thought it would be better to put a new motor for $950 and then maybe it wouldn't need to be repaired again in the future so I said okay. David took out a new motor and laid it down by my Ramsey box, but then he repaired my old motor and still charged me the cost of a new one. He claimed that he said was that he'd get it running either way for $950 with or without a new motor. I said that's not what I agreed to; then, he said that the motor that he laid out wasn't compatible with what was in my box and that to make it work he'd have to change a lot more for additional items so it would cost more than the $950 to make work with a new motor. This approach is very misleading to a customer and I believe he did it on purpose as to extract $950 while using my same parts. I had agreed to the new motor and he made me think that it would cost $950 since he said that that was the problem. If it wasn't compatible why had he even pulled out a new motor and told me that he had all the parts to get my gate running again. My gate was stuck on open, which was why I hired him. He also said that he'd charge me in two payments. After forgetting to charge me the second payment of $150 on the month that we agreed upon (Feb 6th), he calls me up today and says that I owed him the balance ($150) amount 2 days ago and that I failed to pay him. How's that? He had all my information to charge me on the agreed upon date. It's not like I can charge myself. In the email (see attachment) of the receipt he sent me on the 29th of Jan. It contains ALL of my credit card information and the date he was supposed to charge me the 2nd payment of $150. It is so detailed I had to black it out to include the receipt. If I got hacked my credit card info would be vulnerable as he put all of it on the receipt so that he would charge me the 2nd payment. This is NOT professional nor is it secure. David even went so far as to leaving himself two reviews with my own phone! I truly wanted to do my own reviews and on my own time so I could be honest about my experience with Gate Express, but David pressured me to do it right at that moment. I was going to just write a short review, but he said he'd show me how quick it was to access the places for the reviews. He made me log on in. I was too embarrassed to refuse him, and shocked as I watched him saying that he'd do them for me to *save me the time*. I let it go and figured his Karma would one day catch up to him. I feel it is important for a client to relay how they feel about someone's work and experience. I believe that David was dissembling his true intent and using double speak to confuse me about his true intentions. I truly believe he overcharged me and took advantage of me because I am a woman. I will never use him again. Furthermore, I could referred him many future clients because I soon will be working in real estate and it is important to be able to refer your clients to honest repair people, but after what I experienced that will never happen with Gate Express. read more

Gates Express - Unfortunately, he put his leg and the lid to the box of my gate so you can't see the motor that he laid on the floor. - Garage Door Services Near Me - Los Angeles, California

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Rats ruined our gate Gates express came out within a few hours to make the necessary repairs. Very honest and trustworthy company. Another company wanted to replace our entire system. These guys saved us a lot of money. Highly recommended! read more

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