I honestly cannot thank David and his company enough for what they did for us. Our garage door didn't just break... it literally COLLAPSED and fell into pieces unexpectedly. It was one of the most stressful and shocking things ever. The entire door was completely unusable, unsafe, and hanging apart, and I truly thought we were going to have to wait days to get it fixed or spend a fortune replacing it. The moment I called David, everything changed. From the very first conversation, he was professional, reassuring, knowledgeable, and incredibly responsive. What amazed me most was how FAST they moved. In less than 24 hours, David and his team showed up ready to help, and not only did they solve the problem immediately, they installed a completely brand new garage door that honestly looks 100 times better than our old one ever did. The quality of the installation was absolutely incredible. Everything was done perfectly, cleanly, and professionally from start to finish. You can tell right away that they truly care about their customers and take pride in their work. On top of that, the quote they gave us was beyond fair and honest, especially considering how urgent the situation was. No hidden surprises, no pressure, just genuine professionalism and amazing service. It is SO rare these days to find a company that is this reliable, efficient, hardworking, and trustworthy. David completely turned a stressful disaster into such a smooth and positive experience. If you ever need garage door repair, consultation, or installation, do yourself a favor and call David first. I would recommend him to absolutely anyone without hesitation. Truly one of the best service experiences we've ever had! read more

Attempted Exploitation of Elderly Customers My 80-year-old grandparents had an issue with their gate that was initially described as a minor "adjustment" by the technician who came out, took a photo and left, promising to call back. (The gate opened too far and fell off the tracks.) However, the situation took a sharp turn when they contacted my grandmother again, claiming that an entire new motor was needed for a staggering $5,400. What's truly concerning here is that the company made this determination without even physically inspecting the equipment. This assessment was made without a proper evaluation, and it felt more like an attempt to prey on my grandparents' presumed lack of knowledge. What becomes evident in this situation is a complete lack of integrity and a concerning willingness to exploit the elderly. The company's approach was not only dishonest but also potentially a financial burden for my grandparents. Thankfully, my grandparents maintenance man visited, assessed the situation, and fixed the gate within 20 minutes, saving them an exorbitant $5,400. Clearly, a new motor was not necessary, and the company's "assessment" was inaccurate. I must also mention that the customer service provided throughout this ordeal was appalling. Communication was inconsistent, and it's apparent that the company prioritized profit over customer welfare. The company's actions appeared to be motivated purely by profit, with my grandparents being perceived as easy prey. Aka elder abuse. read more

First I had a problem with my gate operator I went online and none of the companies I called would show up the same day. Finally several days later one company did show up but they didn't have the right parts and basically it was back and forth for a few weeks and my gate was still not fix ed. then , I went online again and came across GATES EXPRESS INC. the service was amazing! they show up the same day even though it was after hours, late at night, the technician showed up on time without extra charge. He had all the parts in the back of his truck and got all the work done in couple hours . The technician was very friendly and explained to me exactly what was wrong with the my driveway gate operator and gave me few options for repair or a new one , the price was very reasonable and I highly recommend this company to anyone out there that is looking for a professional and experienced company that knows exactly what true service should look like. read more

We contacted Gate Express to repair our electric gate. The engineer (Roy arrived the next day when expected and confirmed the issues. Following his inspection, he gave a very clear explanation of what was causing the problems and explained the options. I chose my preferred option and after checking with his office he stayed on to complete the work for a very reasonable additional fee. The engineer's attention to detail was impressive even labeling the relevant circuit breaker with a 'Gate' sticker and greasing the gate hinges before tidying up and removing all unwanted items. read more

I am pleased with the speed, price, and quality of delivery from this company. It did not come to anybody's notice that a section the gate had been too old to work properly. It was only during a conference meeting that we discovered that our guests won't be able to attend since the gate engine was dead. It was a massive issue, that needed to be resolved quickly. They worked on my home gate so it was only natural that I'll recommend them for the property owner. Quickly and carefully they completed the project. Thankful. read more

I shopped around for doors because my office kept getting burglarized. This company responded the fastest. I called and David did a same day consultation. His quote was the lowest of 3 companies. He finished the job in 2 weeks start to finish. His team is very nice and polite, it made things easy. They touched up everything and cleaned the space they worked in before leaving. They even worked on a Sunday! I highly recommend this company, and have been telling all my friends and family. read more

We shopped around and couldn't find a better deal that Gates Express provided. The representative explained the process in detail and inspected the system and found out that our old fashion box operator had rat damage and Gates Express found a solution to have an above ground horizontal arm that prevents any future rodent damage. The repairs and new arm came with a two year warranty. Gates Express did a great job and very satisfied with the service and work. read more

my old pedestrian gate fall apart because of the wind and I didn't know if I need new one or it can repair so I went online and did some research and found Gates Express with great reviews and decided to give them a chance , they sent a professional and knowledgeable technician to do the work and he did amazing repair and save my money from buying new gate also paint the gate with primer and custom paint to match - I couldn't expect a better job anywhere read more

Excellent service called them @9 they were at my house by 10 very helpful and to the point and reasonable pricing faster service completed in a matter of an hour and some change blown away completely will add for all future service and project thank you from HOLT PROPERTIES YOU SAVED US our gate went out on us and we couldn't find any help they were very quick efficient and had back up and running in no time read more

Someone try to break our complex driveway gate in Van Nuys and the gate stopped working so our HOA recommended Gates Express Inc to fix the issue, they showed up on time even though it was after business hours and didn't charge us extra , actually gave us 25% discount and got us new safety device installed in 60 minutes All job got two years warranty parts and labor Thank you gates express for helping us read more

Our intercom was stolen and I contacted three different companies and locksmith non of which would or could do the necessary repair or replacement Until I contacted Gates And Garage Door Express Inc The technician they sent are extremely professional and meticulous in their work The final results are fantastic And they clean up the work space like you never know they were there Thank you so much read more

I had an issue with a Calimet gate operator and called for technical support. Even though I wasn't a customer, they took the time to walk me through troubleshooting over the phone at no charge. They were patient, knowledgeable, and genuinely wanted to help solve the problem. It's rare to find that level of customer service these days. Great company and great people to work with. Highly recommend! read more

my old remote control trip my electric operator and make me think I need complete new operator .. . Gates express Save me time and money, upgrade my electric operator with new remote controls and save me money from buying new electric operator Also now I can open my gate from 30 feet away much farther then before technician was very friendly and cute One year warranty entire parts and labor read more

My gate motor broke, trapping me in the driveway. Manually opening it left the property exposed so I needed this job taken care of immediately. Gate Express came right away. They gave me a great deal and took care of business. I got the best brand for the best price and all very efficiently. The guys were easy to communicate with and very reliable. Thanks for the positive experience. read more

I am so happy now that David is the new owner! David is extremely professional, attentive, caring and goes above and beyond to take care of any and all of your gate needs. My highly recommend gueits and garage doors Express Inc. now that Davide is in charge.!! Thank you so much Davide for caring and your professionalism. I'd give you 10 stars, but it only allows me to give five. read more

I called Gates Express to fix a rolling gate that came off the track. David quoted me over $1000!! I said no way, he said, "Ok, $850." Again I said that's outrageous. Told him I'd get another quote, he says he'll do it for $450. OMG! Needless to say I didn't hire him and got another company who put it back on in 10 seconds and charged a nominal service fee. AVOID this company. read more

Gates express waved their $65 fee to look at the job, since they were in my area In Northridge Ca. They were able to install a keypad entry to our electric gate the next day without issue. The staff is very friendly and understanding, patient on waiting for a few days for full payment. We will definitely call them for all our future gate needs. Highly recommend them!! read more

I was glad to have called David to fix the motor of my gate. It runs on horizontal tracks and that is always tricky when you live on a hill. Intimately he came (on a Sunday) and fixed the problem by replacing the motor and the chain. He added a control panel from inside my house and connected my cars to the gate remote control. I was very satisfied and will recommend. read more

Our custom garage door went off track We didn't know who to call because it need high experience and professional touch We found Gates And Garage Door Express Inc online and gave them a call The representative said they can repair Amy garage door on spot and so happen The technician showed with many tools and parts and customized new springs and cables in spot !! read more