Excellent teas. Their matcha teas are top class. Chill setting. Calm, soothing and non-intrusive…read more Ideal to have a deep private conversation. The staff were kind and courteous. Well kept facility. Kudos to the people behind it. The surprise addition was the health store inside the same facility. We just browsed the products optically. Will come back to check them out. We didn't try the main food items this time. Will come again for that

Very solid spot for some afternoon tea!…read more I tried the strawberry matcha latte. The matcha was high quality, and very good on its own. However, once mixed in with the strawberry puree and oat milk, the strawberry puree did mask the matcha flavor. However, it was still a good and yummy drink! The strawberry puree tasted unique too, but I don't know how to put the taste into words so you're just gonna have to try it for yourself :)) We also tried the genmaicha tea, and it tasted like faan ziu to me, but I love faan ziu so I liked it! It was very refreshing for the hot summer day it was. Heads up that they only have almond oat and soy milk! A very solid spot to get some work done too. There isn't much foot traffic, so it's pretty calm and quiet. They have tables and wifi! Workers were sooo sweet and kind too!

Ordered a drip coffee and milk cake and both did not disappoint…read more The service was quick and friendly. It's a nice ambiance or vibes inside. Plenty of nearby street parking.

I visited this coffee shop after seeing its 4-star rating and was excited to try a new place,…read moreespecially because I was looking for somewhere with spacious seating. Unfortunately, my experience was very disappointing, particularly when it came to customer service. When my party of three approached the counter, the woman in the black top with short hair, who appeared to be the owner or manager, finished taking the order of the customer ahead of us but did not acknowledge or greet us. I stood there waiting while my party and I looked toward her, but there was no acknowledgment or indication that someone would be with us shortly. Eventually, my mother had to ask another employee, who was working on the other side of the counter, for assistance with the pastries. That employee was the one who eventually assisted us and took our order. I asked whether we could choose a seat and have our order brought to us, and she nodded yes. I also left a tip when paying for our order. When our drinks and pastries were ready, the curt short hair black top woman called out loudly on our order at the pickup area. I found this a little odd given that I had specifically asked whether the order would be brought to our table, but I went ahead and picked everything up myself and brought it to our table. About 30 minutes later, I noticed that the same employee personally carried a drink and pastry to another customer who had arrived after us and was seated behind us. At that point, I was confused about why service seemed inconsistent. We had been told to pick up our own order, and we also had to clear/manage our own table, yet another customer who arrived later was being served at his table. I initially decided not to make an issue of it because I had seen other customers picking up their own orders as well. What bothered me most, however, was what happened with my elderly mother when she needed to use the restroom. She knocked twice but received no response, so she asked a staff member for the restroom key. She was told that someone might be inside. After waiting a couple of minutes, it turned out that the person inside was actually a staff member. My mother asked why the employee hadn't simply responded when she knocked, especially since she was waiting to get access to the restroom. The employee in the black top ignored her and walked away without responding. As a customer, I found the overall interaction to be extremely unfriendly and lacking in basic hospitality. I also couldn't help but notice that my party was the only Chinese/Vietnamese group in the coffee shop at the time. I cannot say what anyone's intentions were, but the inconsistent treatment left me uncomfortable and made me question whether we were being treated differently. A business in the hospitality industry should make all customers feel welcome, regardless of their background or ethnicity. Unfortunately, from the moment we arrived until we left, the customer service was close to nonexistent and there was very little friendliness or acknowledgment toward us. The space itself is spacious and looks nice at first glance, but the interior is not particularly well maintained if you look closely. I'm honestly unclear how this place has a 4-star rating based on my experience. The poor customer service and lack of basic courtesy left a bad taste in my mouth. I came here intending to support a new local business, but based on this experience, I would not recommend this coffee shop and do not plan to return. If you're going to operate a business in hospitality, customer service should be one of the fundamentals. A little acknowledgment, courtesy, and consistency would have made a significant difference.

I absolutely love coming here! They have awesome vegetarian and vegan lunch sets which really offer…read morethe feeling of having a satisfying meal without the food coma. The food is prepared fresh, it's packed with flavor without the heavy greasy feeling of eating out. The service is friendly and great but definitely feels better if you can speak mandarin (in my experience). The vibe of the cafe side is nice and calm, with cute decor and even some labubu! The food is reasonably priced and they even have some ready made healthy desserts and other foods for take out. I have been a regular here for years. Stop in and enjoy!

Definitely come before or after lunch rush. There's not a great amount of seating; about 6-7 tables…read moreand it shares a space with a matcha spot and a small Taiwanese goods store? Their service was kind, but their system to keep track of orders and tables seemed a bit hectic. Seems like they write down orders on paper to send to the kitchen there was a steady flow of customers coming in to order or inquire about lunch. Our table's order got mixed up with another so it took awhile for my friends to get their order while mine came out fairly quickly... I think I also took someone else's order but we had the same dish. I recommend labeling the table numbers so they can keep better track. I got the braised tofu and omg I love it all, great flavor in all the parts of the dish! Came with a variety of veggies and pickled cucumber. The tofu was a so flavorful and for being a vegetarian spot, I couldn't tell there wasn't any meat!! Definitely will be coming back :)

We went to Crossiante to celebrate my grandma's birthday with tea time! When I walked in, I was…read moresurprised to see how many people were still buying pastries in the afternoon. We checked in and were seated right away, and the setup was absolutely beautiful! They brought out our tea first, which we enjoyed while waiting for the pastry tower to arrive. Once it came out, they told us to eat from top to bottom, so that's exactly what we did! Each bite was delicious, everything tasted freshly baked and made, and I especially loved that the pastries weren't overly sweet. Although we enjoyed eating the tower from top to bottom, next time we would probably go from bottom to top since we like to save our sweets for last! Of course, we couldn't leave without getting more pastries to bring home. They have plenty of classic pastries, like croissants, along with more unique specialties, like their croissant cube. Everything looked and tasted so fresh, with that perfect flaky, crackly texture. The pastries are a little pricey for bakery items, but in my opinion, they're definitely worth it for the quality and freshness. Overall, we had such a lovely time celebrating my grandma's birthday here and would definitely come back for more pastries!

After coming here two years ago, I decided to give this spot another try and I'm sad I did. Went in…read moreon a Tuesday early afternoon and it was packed but no line. We were helped and got some breads. The price has gone up significantly. The ham & cheese croissant was about $8.50 before tax and tip. It was alright. The salt bread was not good at all. I got the garlic one and it wasn't tasty and buttery like typical salt bread. The bottom had some burnt pieces as well. Edible but not the prettiest when I'm paying top dollar. We got the banana cream latte and banana cream matcha and they were both HORRIBLE. The banana cream latte was extremely bitter with no banana taste. I thought they gave me the wrong drink but on my final sip, I finally got a tiny hint of banana. The banana cream matcha was super sweet and sugary with again, no banana taste. You can also tell the matcha isn't even moderate quality. I'd definitely skip on the drinks. Not sure why but I never seem to have a good experience here. The service is just alright and cold. I still think it's annoying we have to go up twice if we ordered bread AND drinks as they come out separately. If you're sitting at a table, you're waiting for your name to be called and it's super loud inside so you're going back and forth to grab your items. I don't think it's the most efficient system. The bread wasn't good either and the drinks were horrendous. Will stay away again for a few years...

Ecstatic choice! I'm a sucker for an eclair and though nervous was glad I did. It was entirely…read morefilled with a chilled custard and was exactly what I was looking for. The cappuccino wasn't overly bitter, but honestly I'm not usually a coffee drinker. The biscotti had a nice texture and flavor. Was surprised how enjoyable it was. They have outdoor seating on the corner of the street for you to sit and enjoy your selection.

Recently rebranded as Coffee and Chai, this local cafe is a hidden gem tucked into an apartment…read morecommunity. Although it's in a residential area, there's plenty of street parking available. Coffee and Chai is a great spot for studying as there are lots of tables and it's quiet. Our barista today also turned out to be the owner of the cafe. Such a sweet, accommodating man!! We got a masala chai, a cardamom chai, and a matcha latte- all hot cos it's so chilly in San Jose around this time of year. I preferred the masala chai, but both chai lattes were yummy! Spiced so deliciously and definitely helped warm us up. My grandpa got the matcha and was pleased with the taste as it was unsweetened but not bitter at all. Regardless of whether you need a quick pick-me-up, a local study/work spot, or even someplace to catch up, this lovely cafe should be the next place you try out!

First time trying this place! I would recommend!…read more Instead of visiting their actual location, I ended up trying a delicious strawberry pastry from a booth they had in Presidio Tunnel Tops Park. The workers were friendly. I also noticed they kept clearing tray after tray, so that's good. I do plan on visiting their actual location one of these days.

I tried their pastries from their tent back in the Fremont Art and Wine Festival since last year. I…read morewent home with a pistachio croissant and a fruit danish. Both were too sweet for my taste. The croissant was flaky when toasted. Both should be paired with coffee or plain latte to balance the sweetness out. They even had blueberry and pistachio cheesecakes and a few cakes, which I didn't get because it was very hot outside to consume. The guys at the tent were kind to explain each flavor of their pastries.

This is one of the most wonderful places I have ever visited…read more First, I had no idea what was going on today. I heard Cat Cafe but thought it would be a cafe and there would be some cats in a window. This is fully play time with a group of sweet adorable cats! We had so much fun! The cats are mostly relaxing with a few playing and doing funny cat things. The usual. Leaping around, looking for stuffed fish and trying to surprise each other. I have an idea that instead of going to see a therapist, go see the cats!! We were so tired when we got there. A cup of the most delicious coffee in the world also happens to be prepared at this magical place!! i had a warm cookie butter coffee and it was amazing!!! I got a taste of other flavors and they were unbelievable!! Truly the best coffee I've ever had. We had a long day and the cup of coffee in hand you get to sit in a two story area with the most joyful innocent creatures. They just want to make friends and learn how to make someone happy. This is good for everyone. By the time we left, we were smiling, relaxed and very happy. If you get a chance, please make a reservation for some wonderful cat affection. They don't care how your hair is cut or what shoes you're wearing. They are nice warm animals and to have a lovely cat for some affection is one of life's most wonderful pleasures. I've got a few friends who could really benefit from an hour with a beautiful ball of sweetness. Highly recommend.

Always so fun to visit Nabi Cafe, it's a nice pick-me-up whenever I feel down or stressed because…read morewho can feel stressed around cute cats! :') I've been a frequent customer and it's been nice to see the little changes here and there and to hear about the number of successful adoptions. It makes me feel good to support a business with a good cause! Win-win situation ahaha There's an upstair area alongside the downstair area. They used to provide slippers but recently changed to shoe covers instead. Drinks/snacks should be monitored just in case a kitty accidentally spills yours! The owners/workers are sweet and you can tell they care about the cats here a lot. Drinks are quite nice as well, but I primarily come from the cats. They do introduce new drinks/snacks so the menu doesn't get old for me. At some point, I believe they also offered discounted prices during weekday work hours and a monthly package, but I haven't followed up on the most recent details regarding that :) Glad to see this business doing well and hope to see it around for a long time! Photos are from a while ago

Food Service…read more Ambiance One of the kindest people you'll ever meet and good is great. He also takes card but cash preferred. Forgot to snap a picture but will be back to do so next time.

Came here after seeing lots of talk online about Kenny's being the best breakfast burrito spot…read morearound SJ. Kenny and the staff are extremely kind and caring, and even when the place fills up they deliver excellent service. However, I thought the food we ordered was just ok. Ordered the #1 (Breakfast burrito), #5 (breakfast sandwich). Both items' composition was not the best. They were wrapped with the wrapping paper that didn't securely hold the entire sandwich/burrito securely. Especially for the sandwich, the cheese and meat were easily spilling out from the sides. The burrito was standard, but I felt the same way more or less regarding its structure. Additionally, the flavor was ok and good at best. The meal came with red salsas, which look to be house made since it was clear there is pickled onions and some other little things in it. Honestly it is an ok salsa, I'm not sure if this particular flavor is what I'm looking for to complement a breakfast burrito normally. We had an OK experience. The restaurant seems like a fairly small shop (run by family)! While I'm all for supporting local and mom/pop shops, I probably would not wait over 15 minutes for it. Maybe will have to try the bulgogi items next time! But for breakfast burrito/sandwich it was just ok to me.

I randomly stopped by here since I was passing for another appointment?…read more So this is just a strategic Cafe/Dessert joint located in the middle of corporate grounds. Looks like their focus is on working employees with demographic of fine dressed people here? I ordered an Americano and was delighted to see they use the Illy brand. Taste wise it's good, prices are slightly above the usual, so I guess that's the cost of getting Illy brand Drinks.

Nice place to stop for a weekday lunch. Not crowded at all at 1pm, lots of parking, 5star service…read more BLT, chef salad were solid choices- Blt in a nicely toasted roll comes with potato salad and a pickle. Chef salad with fresh, dressed romaine, tomatoes, egg, bacon, croutons, cheese- a very good salad. And they are first and foremost a bakery so- apple strudel, apricot bar, raspberry bar and morning bun. The pastries are huge, bars are the standouts.