Basically.... Scheduled an appt for two days out. No…read moreconfirmation call from the company at least the day before as I would have expected... but no biggie... so I initiated the call and texted Earthly Carpet Cleaning and received no return call or text!!. This company was a no-show and exercised NO professional courtesy to even return my call or text confirming my appt! Found another company that scheduled same day and REPUTABLE! Please do better Earthly Carpet Cleaning

Truthfully my initial review was going to be a 1 star! These guys were over 2 hours late with no…read morecall to update me. When they finally showed up, I'm sure they could tell that I was not happy! The guy (AJ) apologized profusely and explained the reason for their delay. He then said that he would make it up to me. I explained to them that their delay could in no way delay me for my appointment, so whatever they they needed to do would have to be done quickly! I have light carpet. Although I do my best to remove my shoes, high traffic areas are extremely visible with light carpet. Not to mention, my carpet hadn't been professionally cleaned for over a year!!! Don't judge me! Well these guys cleaned, cleaned some more, and deodorized my rooms. It was one of the best cleanings, I've had! I was so pleased with the results that I'm extending grace, this time, and giving them a 5 start rating. They were quick, efficient, and I was able to make it to my appointment on time! I will definitely use them again!

I actually found this company on Instagram searching for someone to clean our carpet. They were…read moresuper responsive from first contact. I scheduled my appt at like 9pm at night. Jason showed up and did a great job. Super nice and professional. They had a great special going on too.

Setting up the appointment was awesome, I was happy with how prompt and thorough the company was…read morewith getting things set up. Jason was who came to clean the area rug and the upstairs carpet. He was super professional, he did a great job overall; however, we had pet stains and odor on the area rug and it still smells. I had to drag it into my garage over night to finish drying because it was still wet 4 hours after the cleaning was done. The playroom remains wet so I have fans going to try and get the carpet to dry. It still smells a little in there but I think once dry it'll be better. Overall I am happy with the way my area rug looks and the fact that the playroom is clean but the smell bothers me and also how long it is taking to dry.

As the owner of small dog, cat, and domesticated husband -- the carpeting in our townhouse was in…read moredesperate need of cleaning. We were referred to BMF by my husband's business associate. Scheduling was easy and they confirmed by text the day before. The technician gave me a courtesy call about 45-min prior to our appointment and arrived right on time. Dylan, our carpet tech was fantastic! Courteous, well-groomed, self-sufficient, and friendly. The best part is that Dylan knocked out the high traffic areas (living room, dining, and stairs) in about 1 hr 15 min. The place smells and looks great! Highly recommended--request Dylan!

I got 1 room carpet cleaned because our house is fairly brand new. They came early and left within…read morethe hour...very fast and friendly service. Would highly recommend!

JKT Professional Services is a small local family owned business that my family booked to clean our…read morewindows and carpets. Not only were they very generous and kind people, their work was all about quality and they were also very efficient! They worked quickly, but it didn't feel like they were rushing at all. I have recommended them to other friends and family members and they also really enjoyed their work. Prices are surprisingly very affordable and if you require any other services they are very skilled people and depending on what it is that you need, they'll most likely be able to take care of it for you! I never usually leave reviews but I highly recommend JKT Professional Services! JKT Professional Services es un negocio de familia que mi familia contrató para limpiar nuestras ventanas y alfombras en nuestra casa. Los dueños/dueñas del negocio son bien generosos y bien lindos! Trabajan rápido pero no se siente como que se están apurando, tratan de no perder tiempo, son muy eficientes. Su trabajo es de la mejor calidad que pueden encontrar. Recomendé a mi familia y mis amigos y igual dicen que les encanto el trabajo que hicieron. Los precios son muy razonables. Usualmente nunca dejo críticas pero 100% recomiendo a JKT Professional Services!

JKT does a fantastic job, our rugs and carpet look new again. Very professional, on time, and…read morethorough. They even called with updates on the area rugs we sent off. We couldn't be more pleased and will definitely use them in the future.

After an initial communication got messed up I left a two star review. Not based on service but…read morejust no communication. Absorb went above and beyond to change this review. He came by and did a quote for me. Asked appropriate questions for the system and have a very fair price. Unfortunately something came up for me so I can not utilize his services, but couldn't find a nicer guy. Thank you again!

Absorb and owner Albert Trevino are excellent to work with. They provide quality and affordable…read moreproducts and services. They were honest, upfront and did everything they said they would. Our home was damaged during the February freeze and they took care of the water remediation as well as the repairs to our kitchen and master bath. They handled the paperwork with our insurance company and were the general contractor for the repair work. I'd highly recommend Albert and his team to anyone and appreciate everything they did for us. Mark M.

I used Royal Essence for my mom's 4 bedroom home and we were very satisfied! Great communication -…read morefast response time, very thorough cleaning at a really great price. Highly recommend, we definitely plan to use them again! Thank you Royal Essence!

Update: from 5 to 3 stars. Organization and time management in regards to appointments appear to be…read morelacking greatly over the last 3 months or so. I experienced several occasions where a scheduled appointment would be changed at the eleventh hour. In January, I was notified around midnight that my cleaning for the next morning would not occur. In February, I was notified once again but my scheduled appointment was honored and he actually mentioned that he thought he was fired. Something I didn't give much thought to until March when I received a message that the appointment booked about 2 weeks in advanced would need to be changed due to a scheduling conflict. The notification of course came around 10pm. Less than 12 hours before the expected appointments time. I asked why and the response was that he did not see the calendar until now. I thought about this and realized there is a lack of accountability here and a growing trend of unprofessionalism I no longer wished to condone. I hope they are able to recover from whatever is the cause of this and wish them the best of luck.

I liked Ronny, the owner of this company, but the man he brought to install the ceiling fan in our…read morenursery did a terrible job and left a teetering ceiling fan in a room where our baby is to sleep. After explaining my concerns to Ronny (I could see that the ceiling fan was shaking) he told me that the fan just needed to be balanced but he wasn't sure how much that would cost to do. He guaranteed that the fan was safe, however. I suspected that this was not the case, and so I called our electrician to come out. It was revealed that instead of securing the fan with a box, Ronny's man screwed the fan into a piece of wood with cabinet screws, leaving the fan in danger of falling out any time it was turned on. We are getting the problem fixed now, but I cannot recommend this company for anything electrical. I reached out to Ronny after he left to tell him of my disappointment, even asking if there was a job that he did really well that he could do so that he can try to give me better representation of his company so I can leave a better review. He told me he would have another of his technicians call me but that was over a week ago and I have not heard from them. At this point, time is up and I must review him based on the info at hand - a poor, unsafe and now expensive job indeed.

I have a confession to make. We've been using Burke Carpet Cleaning for about 10 years to clean our…read morecarpets, clean and seal our tile grout, and shampoo our rugs. We have dogs - walking mess makers - and we have Burke come out about once a year to undo the dirt and grime that living our life creates. They arrive on time, take the steps to ensure their hoses don't damage our painted walls or trim, they're detailed, efficient, and most importantly, do a fantastic job at a fair price. I can't say if they're the "cheapest" - they do very, very good work and for the time, care, and effort they put in, I think their charges are very reasonable. I can't tell you how disgusted (but pleased) I am with the murky coloured filth they pull out of our floors every year. The carpets look brand new every time they come out. The grout and tiles are restored to their original cream & grey colour every time. We have always been pleased, that's why we call them again, and again, and again to come into our home and undo a year's worth of ick and mess, and they do it with professionalism and attention to detail that is sorely lacking from folks today. Over the years the folks doing the work at Burke have changed, but everyone over the years has been excellent. Stephen (or maybe Steven? Apologies, I asked his name but didn't ask how it was spelled) was our technician yesterday. He was FANTASTIC. He's actually the reason I felt a sense of shame at our oversight for not reviewing Burke sooner. He was delightful to work with; an extremely hard worker who was here from 8:30 am to after 7pm, making sure everything was done, and done well. The extended hours were due to one of his nozzles breaking - he worked diligently all day - we were so impressed at his work ethic - but to address the nozzle issue, he left, went back to the shop to get another nozzle, came right back, and went right back to work. He could have easily asked to come back and finish another day since it was past quitting time, but he stayed late and did everything, paying attention to the details, working on stains until they came up, doing everything on the work order & completing it better than we could have imagined. We just can't say enough good things about Burke Carpet Cleaning, and technician Stephen, in particular. I'm embarrassed that after all these repeat business transactions that we waited so long to give public kudos where they were definitely due. We are more than happy to sing Burke Carpet Cleaning's praises, with special kudos to technician Stephen. His excellent work ethic and attention to detail were the highlight of our experience.

Rudy and Stephen were amazing! My 20 years old carpet is good for another few years. They were so…read morequiet we weren't even aware they were here. They were prompt in arriving and when they left there wasn't a sign they'd been here except for my impeccably clean floors!! Totally recommend. Jane C