First time meeting Mandy! She was very helpful with everything i needed! I have been going here for…read morea few months now and its my favorite smoke shop! I love all the products!

I have been going in here for years, today however, there was a big white dog, unleashed in store,…read moreI asked if he would bite, employees said NO, she is very gentle. This dog nipped at both my hands, and put holes in the paper bag, I had to literally back out of store afraid of being bitten. If I go in again, and I see the dog, I will immediately go back out.

Never been in here cause I just recently became a cigar aficionado & this was a nice store & I…read morethink Ill be coming here again. You have to scan your drivers license before getting past the gate inside the door but once you do theres an endless selection of tobacco. Everything is very organized & the humidor is quite large & impressive, I did not go into the smoking lounge but I probably will next time just ti check it out.

I've been a member of Smoker friendly for around 15 years. Absolutely enjoyed Tom at their Longmont…read morelocation for about 10 yers and then the manager at their Bozeman location was equally nice and fun. Then I moved back to Colorado and decided to use the closer location in Loveland, BIG Mistake. Poorly Managed and unfriendly salespeople, probably due to the terrible manager. I would explain the conflict that happened today, but it is a product of the manager's inability to do his job and how he has trained his people. Any good manager could have diffused the situation in 2 minutes and everyone would have been happy. I even considered going to corporate but after reading this locations reviews, It is obvious corporate doesn't care how their customers are treated. Instead I went to Edwards Pipe and Cigar Shop and was treated very well, actually a nice shop. I will continue going there and I owe them a nice review. To be fair, There are two nice sales people at the Loveland location. A nice blond lady and a younger man. I had good experiences with them and hopefully you get them if you choose to give that location a try.

My son just moved to Loveland from FoCo and I stumbled upon this shop, through Yelp reviews. Chose…read moreit because it is woman owned, and so glad I gave them a visit. The service and selection of local beer was impeccable! Price was reasonable and beer was ice cold. I will be back, whenever I visit!

I just had a wonderful experience with Jason at Stone Fox wine, and spirits. I am not a resident of…read moreLoveland, but let me tell you Loveland has a gem in this store. High quality wine, spirits, even higher quality, customer service, and knowledge best of all their prices are right on and appreciate the relationship with the customer rather than gouging the money out of your pocket book. I shouldn't leave a review like this in hopes to keep the store to myself, but good people deserve a good review in the store will be on my staple to visit on a regular basis

Great and friendly costumer service. I love coming here to shop. When I came into the vape shop,…read morehe was showing this person how to refill her vape. He was patient with her and showed her refill it and wait at least 5 mins before you vape.

I was helped by Isaiah, he was so helpful and super nice, and just helped me choose the flavors I…read morewanted everytime. Everytime I come in he's always so patient with every customers, but I think all the employees are great too but like to be helped by Isaiah, just a good experience all around. The service is outstanding. I'll definitely be coming back, the store looked very put together and clean. Highly recommend this shop to both beginners and experienced vapers!

Im almost 70 and disabled. Last night I accidentally damaged a young persons glass pipe as I got…read moreout of her car. it turns out , it was used as a burner for sweet herbs. I had no idea as I don't drink or do drugs. I of course wanted to replace it. I had seen similar items many years before in the room of a renter I had. I asked her to leave. I know this current person doesn't do drugs and I just wanted to replace what I broke. I went to to what I thought was smokey monkey who I purchased so many cigarettes and tobacco from. it no longer has the sign. I almost had to fight my way into the store, two huge dogs were barring the way. I got past and one came under me. It felt like it nipped me, but I was knocked over and barely saved myself by grabbing a pole. I got to the counter and began my purchase despite my fears. then I asked if they had the glass burner. I thought they wanted to know what kind or something. I apparently, in my attempt to describe my needs , explained like one for meth, which is not what it was for but rather more descriptive of what I had seen.They immediately became cross and nasty and threw me from the store. my feeble apologies meant nothing to them, terribly rude. I felt damaged from the dogs and dirty from their rude treatment. I am disabled and old and I was hurt from their vicious animals and I wasn't leaving quick enough and they became more threatening. I was trying but it was difficult to understand since I don't do drugs. at the door outside I was confronted by their friend and threatened. the the guy followed me out threateningly. I was working my way to my vehicle but I hurt and was slow. I had to ask them if they were going to go ahead and attack me if they would do it on camera. I finally was able to get away but it was very scary. this place is nuts and should be avoided at any cost. plenty of fine and friendly cigarette stores all over Loveland.

Purchased a $20 item which didn't work properly Within four hours of purchase…read more Went to return it. Attempted to exchange, not even a refund, for the same item which actually works. Salesgirl tells me I have to return with an atomizer in order to show that it really doesn't work. I guess it didn't occur to her that maybe they have an extra one in the shop? What a joke! Guess nobody ever trained her to say the customer is always right. Especially when it comes to a $17 item.

I went in on June 8th I know I'm posting this very late. But that's how awesome David was. He was…read moresuper knowledgeable and made me feel welcome right away. Give that man a raise! Their selection is huge too! I definitely recommend coming here!

Love this place. I go here almost every other day (yes I might drink a bit much) but that's…read morebecause of their great prices. They also sell vapes and other things too which is a nice touch, I've never had a bad experience! Thank you guys!