1. Gatton Plumbing & Heating

1. Gatton Plumbing & Heating

0

Aberdeen, MD

Gatton Plumbing & Heating

1.0 (1 review)
Closed 8:00 am - 4:00 pm

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23
13

1 year ago

I do not recommend. He does not stand behind his work. Save your money and time/hassle and find another plumber.

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Horizon Heating & Air Conditioning

Horizon Heating & Air Conditioning

1.0
(4 reviews)

Terrible company tried getting me to buy a new ac and furnace immidiatley upon arrival and the…read moreproposal was over 5 thousand more dollars than other companies for the same exact units and installation its a joke honestly DO NOT USE HORIZON

I woke up in the morning to the base of my water heater overflowing, basement carpet flooded, and…read moreno hot water. I took off from work so I could get everything taken care of and called Horizon to schedule a tech to come out. They told me they had one available and he'd be there between 10am-2pm. After waiting and waiting, I got a call at 1:45 stating the tech was on an all day emergency job and could no longer come. I then was told they could GUARANTEE (the work guarantee WAS used) they could have a tech come between 2pm-6pm. I waited and waited and began calling at 5pm for an updated ETA. I was hung up on FIVE times in a row while being transferred to a dispatcher. Then at 5:30 I got a call stating the tech's truck was stuck in mud(no rain in 3 days? If mud from plumbing job, why would you put the truck there to get stuck?) and they could no longer come. I asked for the supervisor but was told he had conveniently just left prior to the call but had offered a $50 coupon (off of a job that would cost thousands) and to waive the $99 diagnostic fee (which is waived once you hire them anyway). Since this day I have heard several other terrible experiences people have had with them. DO NOT HIRE THEM. I had the job done by The Plumber Guys in Aberdeen who were terrific.

Gatton Plumbing & Heating - plumbing - Updated July 2026

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