I had an extremely disappointing experience here. I was charged for procedures I never received,…read moreand when I requested a refund, I was met with excuses, delays, and complete disregard for ethical business practices. It has been nearly two months, and instead of resolving the issue, they continue to give me the runaround. Patients deserve transparency and honesty, but this office seems more interested in squeezing extra money out of people rather than providing proper care. If you value your time, money, and integrity, I strongly recommend finding a more reputable provider.

DR. Obeidi team is awesome!! We will be returning! Thank you for your warm welcomes!!read more

I always have sensitive teeth and a low pain tolerance and they are always really empathetic and…read moreaccommodating of that. Also they will be straight up about things. Example: I had received a few opinions that I needed my teeth removed. I came to Dr Justin Lai and he assured me that I didn't need removal, that my problem was different from the other diagnoses given by others. Also if you don't have insurance they have payment options you can explore. Text reminders for your appointment an hour prior, a courtesy call the day or two before to re confirm the appointment, a text sent with a link to update and/or fill out forms prior to your appoitment. Temperature check in front by the door. Parking lot is shared by other businesses but typically there is enough parking for you to not worry. I forget if there is a ramp and where, just in case. The Square doesn't have a dedicated stop light, so you may miss it and have to u turn, there is a turning lane but it's not long. The staff is great and kind and diverse.

Dr Lai hired new manager ams ajs is horrible never have I been dismissed from a practice for asking…read more lik billing procedures!! Dentist dropped me in middle of my treatment hired rude office manager who know nothing I have been going to this dentist for six years!!! New dentist new office no problems gone me and my husband left this circus!!!!!!!! Dentist never followed up no treatment advice no trades to carry me over nothing !!!!!! Again don't waste your time with This office!!!!!! Management and dentist need to do better by his patients it's a mess dr Lai !!!!!!!!! Bye !!!

Memorial Dentists has attracted new owners and I am an old client and pleased with the newbees. As…read morea customer, I was treated well and respected. The team is led by Dr Siddiqui. Another thoughtful woman, Kasia is friendly and smart. Kasia is office manager and I think she enjoys her work and is respectful of all customers, relations, patients of the dental team. *** Location is Memorial Drive and Dairy Ashford, a great place and easy to find and safe. PNC Bank is across the street. *** The doctor,the office manager, and the dental hygienists, are all friendly and experienced. They do good work. *** I get my teeth cleaning, get crowns where and when needed, and feel safe and comfortable at Memorial Dentists.

I made a mistake to give this pla ce a 5 star years ago when…read moreI initially started with them. These are unethical non professional money hungry leeches. I thought about writing to the ADA. They lied about adding implants and a whole bunch of other services, that cost me more than 3 thousand OOP.I was in pain for whatever they did. The bridge feels like a truck in my mouth. When they called to schedule another appointment, I told them how I was feeling. She nevered a sympathetic word or asked me to come in. They kept calling to get my insurance. The duo wife and husband are insurance scammers. I have proof. Almost forgot. A different dentist told me I don't have implants. Am about to report insurance fraud

I was a loyal patient of Dr. O'Keefe for 15 years until he retired and sold his practice to Dr…read more Gray. Despite warnings about the new management, I decided to stay with the practice. Unfortunately, those warnings turned out to be absolutely right. For the past three years, Dr. Gray's office has consistently overcharged for routine procedures and added unnecessary services that insurance wouldn't cover--fluoride treatments for $50+, excessive x-rays, and more. Before the transition, I was never charged beyond my insurance coverage for standard bi-annual cleanings, but that changed immediately under Dr. Gray's practice. The only reason I stayed as long as I did was because my hygienist, Sandy, and Dr. Newman were still there. Both were professional, honest, and trustworthy--but they've now left the practice, which speaks volumes. On my last visit in February 2025, I was pressured to get additional x-rays despite recently having a panoramic x-ray (only needed every five years) and two sets of bitewings due to a recent root canal. When I questioned this, I was falsely told that I hadn't had x-rays since 2022. When I declined and explained I was only there for a routine cleaning, they claimed the Texas State Board of Dental Examiners wouldn't allow them to proceed without x-rays--an outright lie. Under Dr. O'Keefe, I was never forced into unnecessary x-rays. Frustrated by the dishonesty, I canceled my appointment and left. I was already fed up with the overcharging and deceptive practices, but what ultimately compelled me to write this review was discovering that they had the audacity to resubmit billing for my August 2024 root canal--despite the fact that I received no treatment that day. Thankfully, my insurance company caught the duplicate charge, making me question how often they've billed for services never rendered. On top of all this, the turnover in staff is alarming. Longtime employees have left, and the new front desk staff lacks professionalism. Daisy, who handles payments, is especially rude. I strongly urge you to avoid this dental office. The deceptive billing practices, unnecessary procedures, and lack of integrity make it clear that this office prioritizes profit over patient care. Stay far away!

I've been coming to Dr. Gray since my adolescences. I've seen many staff members come and go…read more I recently had a root canal & I don't know what people complain about. The procedure was painless. A little soar but Dr Gray has a technique when injecting general anesthesia that you barely notice

Came in for a cleaning with my daughter. Leonie was our tech!…read more She was fast, friendly, efficient, and my daughter (who I admittedly have not had at the dentist nearly as often as I should) didn't even flinch. She took the time to explain what we needed to do better without passing judgment and offered a full array of options when it came to flavors and colors in our goodie bags etc. it feels strange to say it, but I am excited to come back!'

My fiancé and I absolutely love it here! The staff of so kind and Dr. Klein is very gentle and…read moreprofessional. I am traumatized from the dentist as a child so picking out a new dentist after moving to Houston was a scary thing, but I made the best choice with both Dr. Kleins (husband and wife) and their amazing staff! I looked on yelp for reviews when doing research and didn't find many recent ones, but that's because they are all on their site. After a visit they send an email to leave a review of your experience. Here is the link to them: https://local.demandforce.com/b/kleinfamilydental

I received excellent, compassionate care here! Parking is easy, relatively painless efficiency is…read moreessential in my book and this group fits the bill.

All good. Appreciate their time and thoroughness. I was there for a second opinion and they…read moreexplained all concerns in a way that's understandable. Great support staff as well. highly recommend

From my first phone call, I was incredibly impressed with the professional quality of the…read moreinformation provided by Tiffany. Granted, I'd avoided the dental chair for years for fear of pain. I met Dr. K and he worked up a game plan, and today I was in the chair. Emily, was super sweet and made sure I was comfortable before getting started. When Dr. K came in moments later, he assured me that he would do what was in our plan and would make me as comfortable as possible. All I can say is that was the closest experience to pain free dental work EVER. If you don't EVEN feel the first shot, then you are all clear. Time flew by, with the help of the gas, and I was finished. I will go back when my permanent crowns are ready, and I truly have no fear. This team deserves your business.

I was there for my 6 month maintenance cleaning. Great experience, no waiting time. As always…read morehighly recommended

Okay I hate the dentist!! But this was so fun!! If you're looking for a high quality dentist with…read moreAMAZING taste this is the place for you. I feel like I walked into a restoration hardware catalogue! Everything was so spa feeling and I even left with my own little goodie bag (whitening stick, toothbrush, chapstick, and HANDWRITTEN thank you). I sat down and got to select what I wanted from a comfort menu - weighted blanket, moisturizing eye patches, chapstick, Netflix, and more! All FREE! They literally killed the spa dentist vibe and this is about to be the next big thing! These ladies go above and beyond in earning your business!! Dr. R spent so long with me just making me feel comfortable and answering any questions I have. I can tell these ladies are so detail oriented and of the highest quality and just good people! will never go to another place ever again! Also their X-ray machines were so high tech! Loved the experience!

Great experience with Dr. Hoffman and Leen! Both were professional, kind, and made me feel very…read morecomfortable throughout my visit."

All of the employees - all women - are very nice, professional, and knowledgeable. I don't have…read moreanything else to add but this website says that all reviews must be eighty-five characters in length.

Off putting culture…read more Great experience as a new patient getting teeth cleaned several months ago. Fast forward and I had a bite guard made. When I have had a bite guard made or adjusted by other dentists quite a bit of work was done to make sure it was fitting properly. Virtually none done here by hygienist so I rebooked with the dentist directly. When I went in for that appointment it's like I was the hated patient. No hello when I entered to check in. Just 'I got you checked in' with a coldness and no eye contact. I thought for sure at least the dentist would be warm. Nope. Very different than the first time I had gone in. Anyway cold people and weird vibes and I won't be going back. If you go just make sure you never speak up about any concerns because apparently you'll be the bad guy.

By far the best dental office in West Houston. All around a top notch experience. From the moment…read moreyou walk in the door, the office staff makes you feel welcomed, and the ladies up there make this office feel relaxed and a bit like home. They are the best! Dr. Lankford always takes care of me and my wife, making it an easy experience. I trust his advice, and he has always done great work! Dr. Harvapat takes wonderful care of my kids teeth. Even with some minor surgical work done on my 7-year old, she brought in a great team to care for him and get the work done well. I fully trust her with my kids health and teeth! So thankful for this dental office.

Very professional and organized office. Dr. Lankford has done my and my friends veneers and does…read moreamazing work. My veneers look extremely natural and I've gotten many compliments on them, even from other dental professionals. I recently had a crown pop off and went to another dentist out of travel convenience and it was a nightmare that Dr. Lankford had to fix. The other doctor was going to place a crown over an old filling and decays, but luckily their permanent crown broke upon seating and I was able to see Dr. Lankford for a second opinion. The nitrous was 1/3 of the cost of the other office I went to and my crown was extremely reasonably priced. I was comfortable the entire time and my coworker I referred here also relayed to me she's never felt so comfortable and at ease at a dentist. I will never see another dentist as long as I live in the Houston area.