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    Gearhead Auto Repair

    5.0 (1 review)
    Closed 8:00 am - 5:30 pm

    Services - Gearhead Auto Repair

    Auto steering and suspension repair

    Auto transmission repair

    Gearhead Auto Repair Photos

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    7 years ago

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    Auto Clinique

    Auto Clinique

    (343 reviews)

    North Dallas

    Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

    This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

    Stop on a Dime - Go to www.dallasbrakes.com for a free detailed estimate!

    Stop on a Dime

    (117 reviews)

    Chris may have been Christopher He was excellent regarding…read morereplacing brake pads and rotors. Took the time to explain what "glaze" brakes pads was. Would highly recommend.

    I want to be clear that I never progressed to having service performed by this company. However,…read morethe sole reason for that is the owner's lack of timely response/follow-up and extremely poor customer service. There are other reviews written previously by other customers, and I feel very confident in the accuracy of those reviews based upon my experience. I sent a Yelp project request for a specific job for my vehicle. Stop on a Dime responded with a quote. Almost immediately, I responded asking for availability as the quote was competitive and the need was urgent. I didn't hear back for hours. I reached out again by phone and ended up speaking with the owner, who confirmed that he had sent the Yelp replies. He said he had to see how quickly other jobs finished and that would determine whether or not they could complete work for me that (same) day. While I had him on the phone, I simply asked him about a quote for another vehicle I needed work on, making it clear that I didn't even have parts for that yet. It was a completely separate issue that had nothing to do with the urgent project at hand. Later that afternoon, the owner reached out and provided a quote for the separate project. It wasn't competitive with other bids I had received, so I declined it. However, I still wanted to proceed with the original project. When I asked whether or not the owner felt they'd be able to get to me today after all, his entire tone changed and he stated that they were booked for weeks and that I should just give the job to whomever I was going to get to do my other work. Everything happens for a reason, and, in the end, I ended up finding a fantastic mechanic to do the job on the same day for less than STOP on a Dime quoted me. That said, I would not recommend this company under any circumstances. If their owner behaves in such an unprofessional manner, I can only imagine how their entire operation functions. COMPLETE THUMBS DOWN!

    Gearhead Auto Repair - autorepair - Updated September 2026

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