I was having speed issues with my laptop. After several troubleshooting steps at home, my husband and I concluded that the problem was likely a failing hard drive. We decided to try to have the existing drive cloned onto a new solid state drive that we had purchased. A friend of mine in IT recommended Geeks N Nerds. Dolly (the owner's wife) gave me a quote over the phone for $139 if the cloning worked. She qualified that statement by saying that if the current drive is damaged, a clone may not work. Then she said if cloning failed, the technicians would have to do a fresh install of my Windows operating system on the new drive, then they would transfer the data from the old drive to the new one. If that was the case, I would need to reinstall my programs, but the data should all transfer. Dolly told me the total price in this second scenario would be $199. I took my laptop into Geeks N Nerds on a Thursday afternoon (11-17-16). The technician who helped me was Kolby. He said he'd get the cloning process started right away and would let me know the progress before they closed that day. As promised, Kolby called later that day and let me know the cloning process was going very slowly and said he'd call me the next day. Kolby called me with a status update on Friday. It looked like cloning had failed and they would need to do the Windows reinstall if I approved that, which I did. Kolby told me he anticipated the reinstall would not be finished by the time the store closed that evening. The next business day was Monday, and Kolby called to let me know the computer was finished, speed and functionality was dramatically improved. I picked up my computer, paid the price of $199 which I expected. Having used my computer several times since picking it up, it seems as good as new. I'm so glad I took it to Geeks N Nerds and spent the money to repair my laptop instead of spending a lot more money to buy a new computer. I would recommend Geeks N Nerds to others, and I will most likely take my computers there in the future should I need something. read more

Went to Salem location with my wife's laptop on a Friday(11/6/15). Of course she had a presentation that she needed to present the next day. Dropped the laptop off before noon. Called me around two and said the screen was no longer working due to, basically old circuitry. We new the machine is old, but were trying to get to next May in hopes of buying one then. My wife needed the presentation badly. I brought down a thumb drive and they transferred the presentation to the drive. We asked them to remove the hard drive and they did. All this transpired over less than 8 hours. Having experienced service from a certain large corporation chain that, on several occasions had said they could not look at it for at least two days. Thank you to John & Molly Mills(owners) and especially to Cameron (repair specialist) for helping us feel that are urgency was as important to you as it was to us. Accommodating, Friendly, and Speedy Service!! read more

Geeks and Nerds were very helpful in solving my laptop hard drive issues. The communication and followup service was excellent. I didn't know who in town could fix my computer so I called around and Geeks n Nerds were the only people who answered their phone. I wasn't put on hold for a long time. They could also answer my questions, and were able to fix my computer right away at a reasonable cost. I'm very satisfied with the work they did. Other places wanted me to drop my machine off and then wait a week or longer to find out if they could even fix it. I took it to Geeks n Nerds instead and they had it back to me and working fine in a couple of days. Everyone I spoke to there was friendly and knew what they were talking about. A very nice experience. Josh DeVos read more

Dolly, thank you so much for letting me and my daughter watch "Shaun the Sheep" once again. After being very disappointed in one of the big box stores and the fact that they told me I would have to call a certain company and have them send a hard drive to fix my computer (after I had paid a fee to have it fixed) they said there was a policy that the customer had to call and I would have to pay another fee to have it installed! I left with my broken computer. It was so refreshing to walk into Geeks N Nerds and hear you tell me you could fix it. It was music to my ears! So thanks once again for curing my computer. Anyone who reads this, Dolly and staff are very knowledgeable and easy to talk with. You will be more than satisfied with their work. read more

A horrible virus put us out of commission until we got the computer to Geeks and Nerds. They knew exactly what to do and they did it. Unlike most businesses, they brought the computer back to the house, and then found a new computer for us that would upgrade our capabilities. That computer was so affordable we were ready to go. Once it was ready for us, they brought it to our house and hooked it up - making sure all of the transfers took place for easy retrieval. All the while they were friendly and professional, responsive and helpful. They still are. We called them about a question from a renter, they gave us the perfect answer. No charge. They are great. read more

John and Dolly provide excellent computer service. They keep you informed of your computer issues, the progress of the repairs, and offer suggestions to consider for your best computer performance. They have supported the lifespan of an aging computer and they have built a new one that was perfect for what was needed. The service has been timely, thorough, and dependable. John and Dolly are easy to talk with on the phone and willing to talk through options and answer questions. During computer stress times, John and Dolly have a calmness as they go into action to solve the computer mysteries. I know my computer will be well taken care of in their hands. read more

Several months ago, we were in the market for a new home computer. We decided to talk to a local computer store. The friendly professionals at Geeks n Nerds listened to us and they were able to build a custom computer that met our needs and was priced competitively. They did the transfer of files from our old computer and delivered and installed the new computer in our home. The personal service, technical expertise, pricing, and the warranties provided by Geeks n Nerds are all excellent. I highly recommend Geeks n Nerds. read more

Computer wouldn't boot up. took it in to G&N. They diagnosed it with a defective power supply and replaced it. Cost me $70 plus $79 for the diagnostic fee. Got it home and it still wouldn't boot up. I called them and they came to the house and picked it up. second diagnosis was a bad mother board. They refunded the $70 for the power supply and recommended I buy a new computer. Eventhough the outcome was not good, I appreciate their efforts and their honesty. I wouldn't hesitate to go back read more

I'm pretty tech illiterate. Dan and Jordan were patience personified with my questions and need to have things explained in words I could understand. We ran into a couple of problems on my re-install and they were supportive and positive. The work was done quickly and I had much less down-time than I'd anticipated. I will definitely call on your company again. read more

Geeks n Nerds in Corvallis are the best! They have helped me with computer problems for the past 5 years and I plan to have them help me in the future. Their customer service is absolutely wonderful -- they really care about their customers. My laptop finally went to the great computer beyond and they provided me with a new "baby". I highly recommend them! read more

I was so very impressed with the help I received a few weeks ago. Everything is now up and running. Cameron not only came to house to help me, but also spent close to an hour on the phone with me fixing one more glitch. I am challenged with technology, but he walked me through everything and was very patient. I appreciate this help so very much. read more