If I could sum up my experience it was Amazing and worth more than 5 stars! You can't beat the value, quality, and service! I truly got to eat all I could eat and left feeling satisfied and ready for my next visit. We walked in for a date night and were pleasantly greeted by a friendly host. It was way bigger than I expected from the outside. We had the bugolgi, Hawaiian steak, bone in short rib, carne asada, and beef belly even doubled up on them. Since I don't eat chicken or pork I can speak to the taste but there were tons of options! Our server Jesus C. was top notch and really made our experience that much better from great recommendations to truly making us feel welcome. He was super attentive and personable I felt like we knew him. I cannot wait to return and cross my fingers we get him again! read more

We loved our food and drinks. Our food was always on time, our server was very friendly. Great place to enjoy with friends and family. read more

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My husband and I came in on a Saturday, and it was the perfect time to visit--not too busy at all. Oscar our busser was great. Sebastian our server, was fantastic and helped us with our order by recommending some great items. He was attentive and made our experience even better. The banchan was delicious, and while the japchae could have been a little better, the rest of the food was very enjoyable. The hostess greeted us warmly and was very sweet. Overall, we had a great experience and would definitely return. Weekend dinner pricing was completely reasonable for the quality of food and service. read more

Gen Korean BBQ House - Asian Fusion Near Me - Sacramento, California

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This place is okay. The meats are okay as well. We didn't come at a busy time so the service was okay. We got seated away from all the other people dining in. When we would need our server, he would never be around. When we would ask for something they would also forget frequently. I can see him just standing and talking to the other employees. For the most of the time here it was just us waiting for our server to actually help us. read more

Gen Korean BBQ House - Meats - Asian Fusion Near Me - Sacramento, California

I Stopped by for Korean BBQ on a Saturday afternoon. The food was great with flavorful meats, especially the honey soy beef belly, garlic and spicy samgyubsal pork belly, and yangnyeom galbi. Service was a bit slow and the fries came out late and cold, but the staff were friendly. I dined solo and really appreciated being seated in a quiet corner booth away from the larger groups. Overall, a solid experience and I'd come back for the quality of the meat. read more

Gen Korean BBQ House - Galbi, Beef & Pork belly - Asian Fusion Near Me - Sacramento, California

I came in for the amazing unbeatable price of an all you can eat Korean bbq at lunch pricing : Under $20! You don't find that unless you are braving parking in Hawaiian Gardens. My server was nice, however seemed to forget my requests: bring more of a certain dish, side order of sesame oil. He was always polite and saying "I got you" but I wasn't unless I asked his coworker for the same thing. The small side orders of ban-chan didn't appear until we asked about them, even though they come automatically with the Korean bbq. The bulgogi portion was very small: There is no way that is feeding one person unless you ask for two orders. I had two water refills in the entire 2 hours I was there. The vibes were chill and the mood lighting was soft , but all of that was overshadowed by a German cockroach (yes) quickly scampering along the back of our booth. I pointed it out to our forgetful "I got you" waiter, who tried to kill or catch it, but it made a successful run for another day of freedom. The waiter took $5 off our bill. read more

Gen Korean BBQ House - 5 order of banchan came with our food, and only after we asked for some. - Asian Fusion Near Me - Sacramento, California

I rarely leave reviews, but this visit was genuinely abysmal from start to finish. To be clear: our waitress was new, and she did her absolute best. She was kind, she tried, and none of this reflects on her. I gave her full grace -- this review is not about her. The problem was everything else. 1. Missing Menu Items They didn't have multiple meat items that were literally listed on the menu -- at a KBBQ restaurant. That alone was disappointing, but what made it worse was the attitude from the other staff member (the guy with dreads). When we asked if there were alternatives or substitutes, he didn't offer a single thing. No apology. No explanation. No effort to help. Just total indifference. 2. Burnt Grill for 25+ Minutes My grill has been completely burnt since the first round of meat -- going on almost 25 minutes -- and nobody offered a grill change. Not once. We were literally trying to cook meat on a charred, unusable grill. For a place where grilling is the entire experience, this is just unacceptable. 3. Zero Support for the New Waitress She was clearly trying, but the rest of the staff and management gave her no support. It shows. And it affects the customers directly. Overall, this was one of the worst dining experiences I've had in a long time. The lack of communication, lack of service, missing menu items, and the burnt grill sitting in front of us the entire time made the visit unbelievably disappointing. The only positive part of tonight was the new waitress doing her best. Everything else was terrible. Unfortunately, we won't be coming back. This location seriously needs management attention and a complete reset on customer service and quality. read more

Gen Korean BBQ House - Timestamp - Asian Fusion Near Me - Sacramento, California

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This location has a policy where you can only order 3 proteins at once and you can't do double orders of the same protein. This makes ordering extremely slow and you wind up waiting a long time. If I knew about the policy I wouldn't have come here. All of the other locations I've been to aren't like this. I was wondering why there was no one eating to be seated and the restaurant was half empty for dinner on a weekend. read more

Celebrated Valentine's Day here and dined with family. We had a good time and enjoyed our dinner. I opted for just the beef varieties for meat this visit. We also tried some appetizers like calamari, fries & dumplings. The service was a little slow and our server didn't come and check on us as much though. read more

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Absolutely love this place! We always find the food at a great quality and almost never leave feeling unsatisfied! We usually stick with the brisket and short ribs but we love trying them with different types of side dishes they have like the kimchi, pickled cucumbers, or radish paper. They're able to seat large parties as well along with providing high chairs for families who need them. The waiters are usually pretty quick and are on top of service and have been super nice! Definitely a place to keep coming back to! read more

Gen Korean BBQ House - Short rib, brisket - Asian Fusion Near Me - Sacramento, California

(2/5) Very disappointed. We came from Elk Grove because this place used to have great service and food, but that's no longer the case. We were seated at 5:00 PM and weren't acknowledged for almost 20 minutes. Many menu items were unavailable and we weren't told until after being seated. Meat orders were delayed, sometimes incorrect, and we waited over 15 minutes. No drink refills and very inattentive service. This restaurant used to be worth the drive, but not anymore. read more

Gen Korean BBQ House - This is our serving portion for 3 people - Asian Fusion Near Me - Sacramento, California

Went for lunch... ok was shocked this is all you can eat.. no side dishes.. no kimchi, no cucumber Kim chee,no bean sprouts no nothing as far a side dishes .. no lettuce. No sauces with your grilled meats.. you just get the meats and rice.. no for the meats.. the said garlic pork but nothing had any flavor.. was very disappointed. Sad to say the best this about our lunch was the chopsticks.. but we were hungry. read more

Gen Korean BBQ House - Asian Fusion Near Me - Sacramento, California

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Very disappointing customer service experience. Cormac, who introduced himself as a manager, was extremely unprofessional and dismissive. We politely asked if it was possible to move to another table, as our table was located right next to the area where staff were constantly cleaning and clearing dishes. It was uncomfortable and disruptive. Instead of trying to accommodate us or offering any alternative, he refused outright and told us that if we didn't like it, we could leave. Telling paying customers to "leave if you don't like it" is completely unacceptable and far from what any manager should say. This level of attitude and lack of basic customer care is shocking. We did not feel valued as customers at all. If you look at my profile, you will see that I very rarely leave negative reviews, but this experience truly stands out for all the wrong reasons. This is not just bad service -- it's disrespectful and dismissive behavior toward paying customers. A manager should resolve problems, not escalate them and push guests out. There are plenty of places that actually value their customers -- this is clearly not one of them. Would not return and strongly do not recommend based on this experience. read more

If you truly understand how to grill, you'll immediately recognize the difference in the quality of the meats here. This isn't the kind of place where you just throw anything on the grill and hope for the best--these cuts are clearly selected with intention, and they deserve to be treated right. From the moment the meat hits the grill, you can tell the quality is on another level. The marbling is excellent, which means you get that rich, juicy flavor as the fat slowly renders. When cooked properly, the edges develop that perfect caramelized sear while the inside stays tender and full of flavor. It's the kind of meat that doesn't need heavy seasoning or sauces to stand out--the natural taste does all the work. What really impressed me is how forgiving yet rewarding the cuts are. If you know your heat control--when to go high for a quick sear and when to pull back to let it cook through evenly--you can bring out incredible depth in every bite. The texture stays soft and never chewy, which is a clear sign of high-quality sourcing. Even thinner cuts don't dry out easily if you're paying attention, and thicker pieces hold their juices beautifully. You can also tell the meats are fresh. There's no off taste, no toughness--just clean, rich flavor throughout. When grilled correctly, each bite has that perfect balance of smokiness, tenderness, and slight crisp on the outside. It's the kind of experience where you actually enjoy the process of grilling just as much as eating. Overall, this is the kind of place that rewards people who know what they're doing at the grill. If you take your time, respect the meat, and cook it right, the results are outstanding. High-quality meat like this makes all the difference, and it definitely shows in every single bite. read more

gen korean bbq is one of the cheapest options for kbbq in sacramento. their lunch deal is ~$22 and regular dinner price is ~$31. there are slightly more options available for dinner, and they do offer a premium menu at a higher price. service really depends on the server. we've had variable service at lunchtime, where multiple items were forgotten and we couldn't find our server at all, but we've also had great service at dinner, where our server was super friendly and checked in on us frequently. i haven't ever seen the restaurant super crowded, and there's a lot of space. my favorite meats were the woo beasal (beef belly) and honey soy beef belly, even though they were chewy. the honey soy beef belly had a lightly sweet marinade, which was good but similar to a lot of the other meats, like the beef bulgogi or hawaiian marinated ones. i also liked the premium chadol (angus brisket) because i like to dip unmarinated meat in sauces, but it was a little dry. my boyfriend and i both enjoyed the hangjungsal (pork cheek), which was seasoned with salt and pepper and less chewy than the beef. the spicy samgyubsal (pork belly) was flavorful and had a sweet and very lightly spicy gochujang-based marinade. the garlic samgyubsal was good - the marinade tasted like a garlicky version of the honey soy beef belly. i generally prefer pork belly leaner and thinner, and the pork belly here was overall on the fattier and thicker side. most of the other meats were fine too. the beef bulgogi wasn't great quality, but the marinade was pretty standard. the flavor of the gen signature yangnyum galbi was also standard, but it was just really thin. the spicy pork bulgogi had a tasty gochujang-based marinade. the red wine samgyubsal was very unique and had a slightly bitter flavor from the wine. i didn't mind it, but it wasn't my favorite. the only meat i didn't like was the gen premium steak, which was extremely tough to chew. gen also offered some interesting sides. we liked the cheese kimchi fried rice, although it could've had more kimchi flavor. the japchae was just okay - a little bland. my boyfriend and i both didn't like the hotteok, which wasn't like normal hotteok; they were more like fried puffy donuts with powdered sugar on top. the kimchi was okay, although not the freshest. i did like the sweet korean potato salad, which had some kernels of corn in it. we were given green tea salt, sesame oil, and chadol sauce for the meats, but they also had other sauce options on the menu. i'm always partial to chadol sauce, and i liked it here. i also really enjoyed the green tea salt, which was great in combination with the sesame oil. in addition to their huge menu, they also offered a variety of drinks, including beer, soju, and cocktails. i tried the watermelon pineapple cocktail, which was great. it was fruity and sweet, although i could definitely taste the alcohol. it also came with a tajin rim and a small piece of pineapple. there were lots of other fun cocktail options too! overall, i appreciate the extensive meat options on the menu, which i think is gen's main appeal, because the meat quality is worse than other places. a lot of the marinated meats also have similar sweet flavors, so there's not a lot of variety in terms of palette. it is a cheaper place to get your kbbq fix though, and i don't really care that much more for higher quality meats when i want kbbq. read more

Julio, our server, was absolutely amazing! He always provided excellent customer service and had a great personality, we are loyal customers as a result. Please take the time to recognize him, he deserves it. read more

Gen Korean BBQ House - Yangyeom Galbi 1lb, Premium Steak,l, Japjae Noodles, White Rice. - Asian Fusion Near Me - Sacramento, California

Had another wonderful and satisfying lunch today at Gen KBBQ. As always our server Jesus was spectacular, great service, friendly, attentive to our needs and brings orders of meats and orders of appetizers accurately and fast to our table. Also the kim chi fried rice on the appetizers menu was so good! Yaki Mandu for the kids always hit the spot. Jesus change our grill as soon as he saw it was starting to burn the meats, sodas were refilled constantly, the Bon Chins and sauces were rep we'd soon as they were finished. The restaurant is upbeat with lively music and always clean, clean tables, clean floors and clean bathrooms!!! Thanks Jesus for another great lunch! If you guys are planning a trip, I am confident Jesus will take care of your party and provide fast and excellent service. Love this places. read more

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I had an okay experience at Gen Korean BBQ House. The restaurant was clean and the atmosphere was lively. Service was decent and the staff were attentive when we needed refills. As for the food, some of the meats were not very flavorful. The bulgogi was definitely the best -- tender, well-seasoned, and the most enjoyable dish we had. The other meats were just average and could use more flavor. Overall, it was an okay experience, but I would probably go back mainly for the bulgogi. read more

First time and last time going here. Service was bad, ambiance was great, food was good. The servers did not mention the sides or additional items not listed on the menu. They did not offer a printed menu and internet service was bad. They ran out of menus and of many sides. We mentioned it was our first time there and they did not tell us the they have sides not listed on the menu. They also did not bring them out to us so we had to ask after seeing some other tables with sides not listed. We needed to ask for sauces and they brought them out but did not tell us what they were. The presentation of the dishes looked great but did not compensate nearly enough for the lack of decent service. I'd definitely recommend trying other Korean BBQ spots considering you'll be dropping some decent money. read more

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Came to eat on my Sunday expecting it to be a fun experience and out of no where a roach runs across the table and hides I'm like okay it's fine they'll move me tables. I kid you not another one comes out from the seat and they just moved me too. so it's like are they just dirty? Like do you not have time to broom underneath my table that there's chopsticks and pieces of meat laying around...and serves is so slow had to wait 20 minutes for 3 meats..... if you scroll down a couple reviews down I guess this is just a ongoing prob since they opened who knows. Ew will not be returning read more

We went in with a large party and were so disappointed. The food was bland. Like just awful! Our appetizers came out way later than our food. Some of our food never came out until the very end. It was the wrist KBBQ experience ever. Then our server disappeared so many times. And one of my friends caught him doing lines in the bathroom. This guy was such a bad server. Also, we ordered alcohol and it was just juice with a little bit of alcohol. It was such a sad night. Overall 1/10 experience. read more

Well / centrally located at one of the front sections of the Arden fair mall. Impressive indoor, outdoor and menu however some disappointments: primarily the lack of side dishes. Food: All you can eat options includes regular $31 versus an additional $20 for premium Overall, a decent variety of selection (appetizers and meats) and all the selection of protein came out tasting very delicious. Apparently, you only are allowed to order 4 things at a single time. Ambience: Very large and spacious with lounge vibes Service: Service staff were very friendly, however as the first time eating there, they had failed to tell us about the sides and did not automatically offer them nor rice nor even the sauces (until we asked and requested). read more

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Jesus was hands down one of the best servers I've had at Gen BBQ. From the moment we sat down, he went above and beyond walking us through the menu, giving spot on recommendations, and making sure we were cooking everything the right way. read more

Gen Korean BBQ House - Graduation meal - Asian Fusion Near Me - Sacramento, California

Had an amazing experience here while visiting the arden fair mall. We were greeted by jesus who went out of his way to give us excellent service while our original server was gone for an extended period of time. Jesus was very knowledgeable as well and introduced us to some items that we fell in love with. read more

Gen Korean BBQ House - Hawaiian Steak 1lb Gen Steak 1lb - Asian Fusion Near Me - Sacramento, California

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Please save your money and DO NOT eat here! Service is slow and staff is not friendly. You pay $31 per person for dinner but they take forever to bring out your food or take your order that you end up not wanting to eat anymore. I had to ask my server constantly for a refill on the daikon which he never refilled. He never refilled our waters, he always forgot what we ordered and brought the wrong items. The pork belly is not even pork belly and the quality of their meats is terrible. Their soup was filled with nothing but Jalapeños and tofu. A change of grill took 25 mins and we had to ask him twice. He cared more about his other tables, mind you it wasn't even that busy. When the table diagonal from us left, he brought us our check, slammed it on the table, went to grab the other party's check and quickly opened it to look at the tip. read more

This place has potential, the food is actually pretty good. But the service is horrendous. Barely getting food and no wait service. Time to shut down our mandu took so long to come out and it's cold meats take over 10mins to come waiter disappeared on us Service makes the experience, the food is solid but without minimal service it doesn't work read more

Have tried a couple of Gen locations and this one in Sacramento is my favorite location. We went in around 5:30 pm on a Saturday and luckily, it wasn't crowded so we got seated immediately. Our server was so kind, communicating with us when he had a break and he also helped us get an array of sides and sauce options that we didn't know we could get at one time from the menu. We ordered about 4 rounds trying different meats from the bulgogi, sirloin, brisket, marinated meats as well as other options with the shrimp, soondubu and hotteok. Our favorite meats from the rounds were definitely the bulgogi which always has a rich flavor and came in good portions and the marinated meats such as the red wine pork belly, garlic pork belly and honey soy beef belly. The pork bellies usually came one piece at a time and would take a long time to cook but they were thick and the unique marinades really brought out the softness in the meat. The shrimp and the hotteok were surprises for us. The shrimps came in plates of 4 and they were pretty jumbo sized. It was our first time trying hotteok and they were so tasty as it came out hot with a chewy sweet center. On the other hand, we didn't like the sirloin that much since it was an entire piece of steak, becoming pretty tough to bite and the soondubu which tasted very watered down and didn't have much ingredients in it. They also had a good amount of drinks that were unlimited refills and we enjoyed going on a day when the restaurant wasn't too packed. We would go back and get their varieties of marinated meats again! read more

Gen Korean BBQ House - Bulgogi, Garlic Pork Belly, Red Wine Pork Belly - Asian Fusion Near Me - Sacramento, California

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David was our server and he did an amazing job, always checking in on us and even going to the kitchen hen to ensure we got out order, this is probably the best KBBQ spot in all of Sacramento read more

Gen Korean BBQ House - Valentines - Asian Fusion Near Me - Sacramento, California

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I don't usually leave negative reviews, but this experience earned one. We came in to celebrate my brother completing his first New Year's resolution, and it went downhill immediately. The person who initially checked on us and was supposed to be our server was actually pretty chill, but he went on break shortly after. Unfortunately, from that point on, we were attended by the guy in the green shirt with two small ponytails, who appeared to be a manager. He was unprofessional and unfriendly from the start no greeting, painfully slow service, and it was clear he didn't want to be there. Portions were surprisingly small, and our grill was left burning for nearly 30 minutes without any attention. At one point, I asked for four small cups for soju. Three were brought. When I politely asked the waitress for one more, I watched the "manager" slam two glasses onto the bar, grab the remaining cup, and bring it to our table. That behavior alone says everything and is completely inappropriate for someone in a leadership role. Despite only receiving one round of food, we were charged the full bill and ended up leaving early. Poor management and lack of basic hospitality ruined what should've been a celebratory night. Bad vibes. read more

‼DO NOT EAT HERE‼ ‼‼‼‼‼ROACHES, OLD MEAT, RUDE FEMALE MANAGER‼‼‼‼‼‼‼ Let me first off start by saying this, never in my years have I ever been so disgusted with what I just seen. Let's talk about the diversity, there's not a single ounce of diversity in this establishment. I asked a worker for a napkin she looked at me with disgust and didn't even speak English. There's the same 3 songs that were repeated throughout my experience and I'm not one to care about music selection but I will if it's blasting loudly over me When it came to cleanliness, there's no napkin anywhere grease stains everywhere, stuck/dried food on the plates, tongs have water spots or old food left on it. The men's bathroom smelled like piss and shit, The only thing I could say that was clean was the grill. I seen just about 3 ROACHES in this store and the short manager lady looked like they were just used to them when I brought it up to her. Her professionalism and ability to adhere to customer comments is absolutely disgusting, she not only kept apologizing for it but didn't do a single thing about it, she just went on about her day. I've had friends come here and say they've had the same kind of experience from her and just didn't care for what was being serviced With all this being said, this place is not worth it at all, you're better off at ANY other restaurant in the proximity. The female lead management was rude and dismissive so don't expect any incorrect things that happen to get fixed by a manager, The food is low quality I asked how long to they keep the meat in the fridge one server told me "about a couple weeks or until we run out of it" that right there is a health issue and I will not ever eat or recommend this place to anyone else read more

We went on 12/22 for dinner and had a pretty poor experience. The restaurant was maybe half full, but we still waited almost ten minutes after being seated before we were acknowledged by our server. We placed a meat order with her immediately, only to have one meat come out after 15 minutes. Bulgogi fries were ordered, and came out wrong twice. We never saw any of our other meats come out, despite placing more orders with our server. While I understand that this could be the kitchens fault, our server Arana did not exactly make things better. She walked by multiple times without checking in on us, and neglected to mention they were out of a meat several times. Our grill was also heavily smoking, and she asked if we needed it changed. We said yes, only for her to then leave our table and forget our grill. What was already a poor experience was definitely made worse by our server. All in all, we were there for an hour and had only three meats come out to our table. We spoke to the manager on staff, and he clearly couldn't be bothered, as we got a curt "sorry to hear that" and nothing more. If you are looking for kbbq in Sacramento, don't fall for the convenience of this location. There are better choices than Gen. read more

Food was amazing Phil the waiter , was just bringing the food to the table , even though he was waiting on other tables he would come and make sure we were ok , the vibe was cool , will definitely go back , from Salinas , 3 hour drive save us a table for 6 read more

Horrendous. I've eaten at plenty of Gen BBQs, but this location takes the cake for subpar service. As a former server, I am quite patient especially when short-staffed, but when it takes 20 minutes to be seated, then another 15 minutes everytime to place an order, one starts to wonder what the problem is. Additionally, when there are only 5 other tables. When my group of six was finally seated, a member of our party who has allergy issues indicated multiple times he was not eating (he genuinely didn't sneak a single bite). Fast forward to receiving the bill and we were charged for six, rather than five. We informed our server of the mistake and requested an adjustment. Rather than discuss the matter with us, the server and manager proceed to dispute the request in front of us, mind you in a very disparaging manner. They proceed to charge for all six, stating "we charge based on headcount." We remind them that we were very clear from the beginning that one member was not eating, and were not informed of their policy to charge by headcount. Manager offered zero support and no concessions despite the honus falling on them. Summary: skip this Gen location, pay the extra $ and eat at Oz or Bluehouse. Food was solid, but the subpar service killed this experience for our group. read more

I'm 8 months pregnant and I ordered the fried shrimp prawns as an appetizer. Well when I bit into it they were completely raw. When I pointed it out to the waiter SEBASTIAN he showed no empathy and just snatched up the napkin and said I'll tell the kitchen. When he went back there he's laughing and joking with the kitchen staff and forgets all about me (mind you it completely ruined my appetite). He then comes by and say so I'm guessing you don't want the shrimp anymore to which I replied No. When we go to the front to ask for a manager. He comes up and says he's in charge and I let him know it was not ok the way he handled the situation and all he said was "I spoke to the kitchen manager about the shrimp and she said it looked good to her" then proceeds to give me a fake number to a manager and says well now that you know my name you can call her and I don't have a number to corporate for you and wiped his hands clean. He was very unprofessional about the situation and showed no compassion to me being worried about consuming raw shrimp. read more

Couldn't even get seated because there was no host and every "worker" we flagged down just looked at us then ignored us. Someone finally literally poked their head to the front and said it would be a 20 mins wait and 45 for the party next to us. I get if you're short staffed but you should at least have someone up front or tell all staff the situation so guests aren't waiting just to be rudely told the wait time. Empty seats and no host. read more

Gen is your casual Korean BBQ spot. Bells and whistles include their premium meats, which are an extra cost. They also have a build your own ramen. They have a variety of non premium meats, which are just as great. I always appreciate the great quality of their meay cuts. You can choose your appetizers which are included in your per person price. Drinks are extra. Atmosphere is clean and casual. Every booth/table is spaced apart. Nothing noteworthy. The service was great. Our server was attentive and continued coming back. read more

Tried out Gen Korean BBQ House for the first time, and honestly, if I could give it zero stars, I would. We came in as a party of 10 (including 3 kids who didn't even eat), and the place wasn't busy at all, maybe 4 other tables. We were given 3 stoves, which seemed fine at first. Our waiter was polite, but unfortunately, that's where the positives end. Two of our grills got their food almost immediately, but my husband and I waited over an hour for ours, at a place where you're already expected to cook the food yourself. We all ordered essentially the same items, so there was no clear reason for the delay. Every time we asked, we were just told it was "on the way," with no real follow-up or urgency. Meanwhile, the rest of our group had already finished multiple rounds of food while we sat there waiting. Other tables that were seated after us were also served before we were. At that point, it felt less like a delay and more like we were completely forgotten. We ended up taking some meat from the other grills just so we could eat something before our flight, which completely defeats the purpose of paying for all-you-can-eat. Overall, it was a frustrating and disappointing experience. Between the disorganization and the extremely long wait for basic service, I definitely won't be coming back. read more

All bad. Must be some bad management or new owners or something ! 15-20 mins to even get someone to come to the door. Then another 5 minutes to "find a table". ( there was only about 5-8 other groups there that night). We were only a party of 4. Should not be this difficult. Menu has multiple beer on tap. When ordered, waiter says NO Beer available on tap. Whaaaat!? Service very slow!! Very short staffed. You can Imagine how slow the rounds came out. Cuts of meat and marinade was not good. Can't believe I still even left a tip. Never going back read more

I usually have a decent experience at GEN but unfortunately, this time at this location wasn't so great. The family and I came for my birthday dinner around 6 o'clock. We were sat right away which was great. They told us they ran out of beef belly for the day which was about three items on the menu and one of my favorite meats. As we continued our meal, we found the service to be not so great. Finding ourselves waiting for over 10 minutes just to get more water and more food. It also took a bit for us to get our meats. We most likely will not be coming here again. read more

Christian N. took care of us. Plenty of options for lunch. Everything was tasty and delivery was fast. All the servers supported each other, very helpful and very friendly which made the dining experience that much better. The dining room was tasty done with low lighting but you can still see everything. Very good portion size except for the rice paper was kinda small & chopped up. read more