I live atvone of the properties and the HzoA us as good as you demand them to be. I have been…read moreliving on the property since 2021 abd have been on the board for 5 years in the past because nobody else wanted to. I will be back on the board in Augusta.. People complain about trash, parking, infrastructure and complain about Brickrow but yet nobody goes to the meetings. Brickrow wanted to pass an increase so that they can get a loan to work on buildings, stucco and pretty much a facelufr. However there wasn't enough interest. As an owner it is our responsibility to maintain our property. It is not brickrows. Where I live People are straight up irresponsible...parking in the red, not putting trash cans away. Leave mops in front of condos, cars that don't work in car spots,...so brickrow us as good as we demand them to be. I see some of the properties have dumpsters people throw trash on the ground...some people just don't care! I suggest you become part of the solution abd not the problem....GET involved with your KOA as you are involved with your children! Be in the loop! ​

Can't say enough how unprofessional and unhelpful this business is. DO NOT use them for your…read moreproperty management. If you are looking to buy and they are managing the property, run. They don't answer their phones - including their "emergency" after hours line. I've had unusable hot water for hours now and can't get ahold of anyone. Completely unacceptable. How am I supposed to feed or bathe my child with this water? This is several hours after an emergency water shutoff and nearly 30 minutes of letting the water run to flush it. This is the service we pay almost $300 a month for. Not to mention they do an abysmal job of maintaining the property and have not fixed problems with the non-functional front gate clickers that they charge $50 for. How they are able to call themselves a management company is beyond me.

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

Our experience with Good Life Property Management was defined by delayed repairs, canceled…read moremaintenance requests, poor communication, and an exhausting amount of effort required simply to get serious problems addressed. We first reported rat activity outside the property in May 2026. Good Life canceled that request as "Not maintenance issue." A second rodent request was also canceled. By July, we had specifically reported holes around the rear deck and asked whether conditions at the property were contributing to the problem. On July 31, a rat ran through our kitchen, and the pest-control technician found evidence of rodent activity in multiple kitchen areas. Good Life acknowledged that the owner is typically responsible for structural conditions allowing pests to enter. It also told us that it had received a report from Thrasher Pest Control and that the owner was reviewing it. Nevertheless, the response continued to focus primarily on trapping and monitoring while permanent exclusion work remained unresolved. Good Life later admitted that Thrasher had advised it that entry points needed to be accessed and sealed beneath the rear deck. When our dishwasher was eventually removed for repair, we discovered extensive apparent rodent droppings and debris concealed underneath it. We photographed the condition. The air-conditioning experience was similarly unacceptable. We submitted the repair request on July 22 during significant summer heat and reported indoor temperatures exceeding 85 degrees. The system was not repaired until September 3--43 elapsed days later. We purchased a window air conditioner and fans because the provided system remained unusable. This was not a matter of submitting a request and allowing management a reasonable opportunity to respond. We repeatedly had to send emails, seek updates, contact vendors ourselves, preserve records, and challenge inconsistent explanations before meaningful progress occurred. A Regional Manager eventually apologized for the "frustrating timeline," but an apology after months of preventable disruption does not restore the sleep, comfort, time, and peaceful use of the home that we lost. Good Life markets itself as providing proactive maintenance, attentive tenant communication, and stress-free property management. Our documented experience was the opposite. Based on how it handled serious rodent-entry conditions, a prolonged A/C outage, appliance problems, and communication throughout the process, we cannot recommend Good Life to either tenants or property owners.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

April was my property manager for nearly a decade, we only parted ways when I decided to sell. She…read moreis everything you want in a property manager - proactive, responsive, knowledgeable, competent, resourceful. I lived far from CA and never had to worry about my condo because April had everything under control. When tenants turned over, which was rare, she quickly found another great tenant. She ensured any maintenance or other issues were addressed quickly and thoroughly. Highly recommend NewWest!!

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

Tenant Planet has done a great job managing my property in San Diego for the past 5 years. The team…read morehas been responsive and helpful with quick repairs on my older property, online financials, and tenant turnovers. The team works hard to keep me updated and informed - recommend!

I've had too many bad experiences to name, but I will mention one. Last year, 2025, Tenant Planet…read morewas late getting my lease renewal to me. They realized it on November 12, 2025. They immediately emailed me and sent someone to my house with a lease renewal and the rent increase. I called and asked when would the new rent be due; I was told December 12, 2025. I paid my new rent on December 4, 2025, lovely Tenant Planet charged me a $150 late fee (they will not reverse it) the old rent, plus the new and rental insurance. Never mind, I've sent a copy my rental agreement three times. The right hand doesn't know what the left is doing. I've been renting this property since 2011, and unfortunately, the owner may be loosing me as a tenant. If you're a property owner, think again if you were thinking about using this company.

Steve is great! Super nice guy. Very informative and helpful. Thank you, Steve for your…read moreassistance!!

Steve and Debbie do a great job! Communication is really good and they have your own portal on line…read morewhere you can see all of your account details. Steve has plenty of local resources to fix any issues going on with the house and with the years of experience he has you can feel comfortable in knowing that you'll be taken care of and your property will always be squared away. He helped ensure we got great tenants who always paid on time, and took good care of the property. Professional service!

They post homes and let you make an appointent to view the home when they already have many…read moreapplications or even someone already approved. we have viewed a few houses. fill out the applications pay the fees, try to call and check status and they only tell you you have to wait for a text , then to be told two days later it has been rented. they should let you know before sending you the link to apply that they have applications they are processing already so they don't let you get your hopes up and waist your time. I will Not be viewing or applying to anymore homes listed by this company.

I had rented a "Ralston Property for almost 4 years. When it came time to move out I requested a…read morepre-inspection. Alonso Salcedo was the person who came to inspect and he was great! Alonso arrived on time. He got down to work and completed the job in a timely manner. He was friendly, professional and very thorough. A person who does a great job deserves to be recognized. Alonso from Ralston Properties is a great employee.

One house was left vacant for 7 months with no communication. I paid them more than they collected…read morein rent!

18 Doors is awesome! They have managed my rental since 2019 with excellent communication and…read moreproactive management. Daniella and Joe screen potential tenants and seem to want to make the perfect "fit" for my property. Their monthly statements are clear and concise. 18 Doors has managed any issues and maintenance needs efficiently and effective. I am very grateful! No negatives.

Needed a new property manager and Richard called me right away. He was organized and knowledgable…read moreand easy to communicate with.

I have worked with Richard and his professional team for about 4 years now. They offer an…read moreimpressive range of real estate related services including property management. The homes, condos and apartments they manage are extremely well maintained and presented. No detail is overlooked. Homeowners can rest easy knowing their properties are being well cared for and tenants can look forward to moving into a clean, safe and well maintained environment.