Can't say enough how unprofessional and unhelpful this business is. DO NOT use them for your…read moreproperty management. If you are looking to buy and they are managing the property, run. They don't answer their phones - including their "emergency" after hours line. I've had unusable hot water for hours now and can't get ahold of anyone. Completely unacceptable. How am I supposed to feed or bathe my child with this water? This is several hours after an emergency water shutoff and nearly 30 minutes of letting the water run to flush it. This is the service we pay almost $300 a month for. Not to mention they do an abysmal job of maintaining the property and have not fixed problems with the non-functional front gate clickers that they charge $50 for. How they are able to call themselves a management company is beyond me.

Brickrow property management has abandoned Evergreen condominiums as of three weeks ago no sort of…read moremaintenance, trash pick ups have been delayed and landscape is out of control. Worst HOA in San Diego!!

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

My Opinion: Horrible…read moreexperience with Good Life Property Management Company and Property Management Executive Mitchell Sanchez. I was recently told by email from a purported Good Life Field Inspector who I had never spoken with that someone from Good Life was going to show up at the property on a certain date and time to do a preventive maintenance walkthrough inspection. When I contacted my assigned agent that I was concerned that this could be a scam since I was previously informed to communicate directly with one agent, he wasn't even aware that an email or notice was sent out. I responded to the email that routine preventive maintenance inspections we're not allowed under the law citing Civil Code section 1954 and there was no maintenance or other issues that needed to be reviewed or addressed. Mind you this is less than 7 months into the tenancy. Mitchell Sanchez then emailed me saying that my email response was forwarded to him and insisted on going forward with the inspection and asked me for a better date and time to do so, effectively disregarding the fact that such an inspection is not allowed under the law I cited. He also admitted that the inspection was needed to determine whether to renew the lease after the one year term expires. This pretextual reason for the inspection further compounded the otherwise unlawful inspection into one based on a fraudulent representation and for a fraudulent purpose. In my opinion, I find Mitchell Sanchez is the worst to deal with. What I had previously hoped would be a long-term rental is getting harder and harder to imagine continuing to stay in the property beyond the existing lease term. Good Life and Mitchell are making things so bad that I'm considering leaving once the lease is up, which is unfortunate for the owner because I like the place and would otherwise stay longer if the management company wasn't a nightmare to deal with. I will never rent a place managed by Good Life Property Management Company again and will likely not rent a place that is managed by any property management company as it's been a a real pain dealing with them. I am also strongly considering potential complaints with the Department of Real Estate at https://eocs.dre.ca.gov/ against Good Life, Mitchell Sanchez and CEO Steve Welty based on this conduct and even pursuing a civil action in court against all three, if necessary. Mitchell Sanchez has multiple complaints on this page by name, so it's surprising he's even with Good Life. I suppose there's no pride and minimal employment standards at the company, in my opinion. 7/16/26 Update: Seems as though the business through "Mariah N' either copied and pasted a "canned" response or used AI to do so as the response isn't even related to my review/issues. Sad business model, but predictable. 7/16/26 Additional Update: Now it appears they removed what I believe to be their copy and paste or bot/AI-generated response. Show a further lack of professionalism and competence. Incompetently run management company and horribly incompetent staff. They don't even follow the law in my opinion. Sad, they're going to get the owner's sued.

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

I did not have a good experience with NewWest property management managing my condo downtown…read more Communication was poor, the tenant they found would frequently pay late and left a lot of damage when he moved out, there were multiple mistakes made on expenses they charged me, it definitely felt like they did not care about me or managing my property well. If you are an owner I would not recommend using them to manage your property.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

3 1/2 years ago, we engaged the services of Tenant Planet, a property management company, located…read morein California, to manage our residential property in Belmont, California. It's a single-family home up a very steep driveway planted in front of a very steep hill, with a beautiful view of San Francisco, and it required special vetting for the right tenant to successfully and comfortably live in this residence. We are forever grateful that we connected with Tenant Planet. They interviewed several prospective tenants and located the perfect fit, and these tenants have occupied the residence for over three years. The rent is paid on the first day of every month and deposited directly to our account with accounting paperwork that makes our role very very easy. They manageabsolutely everything from exterior issues to interior issues, and and we could not be happier at the outcome. We are so very, very grateful for the professional, considerate management of our property. We are most grateful to.Tenant Planet!

I've had too many bad experiences to name, but I will mention one. Last year, 2025, Tenant Planet…read morewas late getting my lease renewal to me. They realized it on November 12, 2025. They immediately emailed me and sent someone to my house with a lease renewal and the rent increase. I called and asked when would the new rent be due; I was told December 12, 2025. I paid my new rent on December 4, 2025, lovely Tenant Planet charged me a $150 late fee (they will not reverse it) the old rent, plus the new and rental insurance. Never mind, I've sent a copy my rental agreement three times. The right hand doesn't know what the left is doing. I've been renting this property since 2011, and unfortunately, the owner may be loosing me as a tenant. If you're a property owner, think again if you were thinking about using this company.

Steve is great! Super nice guy. Very informative and helpful. Thank you, Steve for your…read moreassistance!!

Steve and Debbie do a great job! Communication is really good and they have your own portal on line…read morewhere you can see all of your account details. Steve has plenty of local resources to fix any issues going on with the house and with the years of experience he has you can feel comfortable in knowing that you'll be taken care of and your property will always be squared away. He helped ensure we got great tenants who always paid on time, and took good care of the property. Professional service!

They post homes and let you make an appointent to view the home when they already have many…read moreapplications or even someone already approved. we have viewed a few houses. fill out the applications pay the fees, try to call and check status and they only tell you you have to wait for a text , then to be told two days later it has been rented. they should let you know before sending you the link to apply that they have applications they are processing already so they don't let you get your hopes up and waist your time. I will Not be viewing or applying to anymore homes listed by this company.

I had rented a "Ralston Property for almost 4 years. When it came time to move out I requested a…read morepre-inspection. Alonso Salcedo was the person who came to inspect and he was great! Alonso arrived on time. He got down to work and completed the job in a timely manner. He was friendly, professional and very thorough. A person who does a great job deserves to be recognized. Alonso from Ralston Properties is a great employee.

I loved working with Joe and Daniella. When we had our initial consultation with Joe, we got this…read morefriendly yet professional vibe from him. From the get go, he showed that he would work for our best interest. As we went through the process of preparing our house, he walked us every step of the way. Through this time, we ultimately decided to sell our house instead of rent. Joe was a great sounding board and we talked about the pros and cons but there was no pressure from him to rent at all but wanted to help us make the best decision for our family as he would for his own. Daniella was also very kind with a calm demeanor and was extremely easy to work. No question, go with 18doors for someone who cares and wants the best for you, no matter what.

One house was left vacant for 7 months with no communication. I paid them more than they collected…read morein rent!

Needed a new property manager and Richard called me right away. He was organized and knowledgable…read moreand easy to communicate with.

I have worked with Richard and his professional team for about 4 years now. They offer an…read moreimpressive range of real estate related services including property management. The homes, condos and apartments they manage are extremely well maintained and presented. No detail is overlooked. Homeowners can rest easy knowing their properties are being well cared for and tenants can look forward to moving into a clean, safe and well maintained environment.