Uh, duh, needless to say, 5 stars! So I went out to my car this afternoon and there was a flat. I was headed to the library so had my laptop right there. Being new to town I didn't know where to go! So I jumped onto yelp and searched "tire repair". Low and behold, dear mother Mary of God, Gene's Auto Worx popped up with a hundred songs of praise, and only 2 miles from my home. So I call and the chipperest lady answered...I told her my tale, she handed me over to Gene, who suggested that I drive to the gas station .5 miles away, that is based on my description of the tire's condition as looking "drivable for a mile maybe". After we hung up I started to back out and thought, "hmmmm, this doesn't sound like I should even go .5 miles". So I called back to Gene's for advice, and what does Gene do? What does the man do? He says he's coming to get me, coming with a pump. "I'll be there in 10 minutes!" 10 minutes later Gene emerged from his truck with a red cape on, pumped up my tire, and led me back to his shop where my tire was patched, and the other 3 checked, in 10 minutes flat! Total cost----so cheap I can't even write it! I ended up referring someone to him just an hour or so later. She happens to be a great biz owner that I found on yelp too. yelp, it keeps going around!!! read more

I took my old volvo to gene. Like 90% of the people I EXPECT to get ripped off when I walk into an auto repair shop. Gene's was NOTHING like that. He was straight forward and told me all the cost up front. He didnt over do things since my car already had 260K miles. He did what was necessary but gave me the option. He even told me that I could wait for certain repairs. This is pretty rare when it comes to auto repair shops as they try and get as much out of you as possible. Gene's daughter was even nice enough to give me a ride to work from there. Family owned where they treat you like a person. read more

Gene has serviced my vehicles for 15yrs. Good people, fair rates, quick turnaround. Has my business for years to come.

I am so happy to feel like I have found an honest and reputable mechanic. The staff is friendly and honest. I highly recommend doing business with them! read more

They were so courteous and professional from start to finish. I also really appreciated that they drove me to work after I dropped off my car. Will use them again in the future if needed! read more

I've now been to Gene's Auto Worx several times for preventative maintenance and emergency type fixes with my Corolla and Lincoln, and each time I leave pleasantly surprised with the level of care I receive. You learn so early in life to distrust car shops and it's such a breath of fresh air to be able to drop a car off and know that there isn't someone actively thinking of ways to screw you the whole time your vehicle is in their care. Five big fat stars. read more

Very professional team. The entire crew that you work with are honest and professional. They will tell you what work needs to be done now and what work can wait. I stopped going to my Hyundai dealership because every time I went I felt like they would tell me I needed a new part or something in my car broke(even though my car felt like it was running smooth). The last time I went to my dealership they told me I needed a new air filter and when I brought my car to this place they told me I was good for another 10,000 miles. I now have a Ford Fiesta and the radio didn't work when I purchased it from the dealership. They told me they couldn't find the part to fix it. They told me how they went to the ford dealership and they could not locate the part. I brought my car here and they ordered the part from Detroit and had it within a week. I hate wasting my time and money; which I why I go here. read more

I just want to give a shout out to Gene Auto Worx. My car broke down and I had to get towed to his shop. I was not able to use my regular mechanic since I Was over an hour away. It's always scary using a business that you're not familiar with. Gene was very courteous an even though it was late in the day he took the time to take a look at my car and determine what it was. His guys worked hard to get it repaired so that I would not have to leave it overnight. That would have led to having to rent a car or having somebody come and pick me up. Thanks to Gene and his crew for the awesome service. I highly reommend them. read more

Gene has been our family mechanic for years and years our family will not trust anyone else to do repairs on our cars. He is 100% honest and does it right the first time. Never have encountered a issue with his work. Gene's family works there and they are completely honest and friendly. I can't say one bad thing about this place and GENE.. read more

DO NOT GO HERE! I originally gave them 5 stars for making me feel very welcome and after a couple of good interactions. But then I went in for grinding brakes July 2016 - they replaced 2 of my brake pads and told me the other 2 had about 6 months more life in them. Like clock-work I came back in December 2016 to have the other two replaced. They said my rotors and everything else looked great... few weeks passed and they started squeaking again. I brought it back and they "adjusted them" and the squeak was gone but it didn't last. Now less than 2 years later and not even 5,000 miles on my car... a different auto shop told me my back brake pads are completely worn and now my rotors need to be replaced. He was SHOCKED when he found out the mileage/year they were last replaced. Stating the front ones should do more of the work and there was no way the back ones should be that bad if the original work was done properly. AVOID THEM! read more

One day, my car belt was broke in the street. I called roadside and they tow me to this place. Gene told me it could be fixed the day after, and they did it. Sadly, the belt hit my ac hose cause ac leak, I have to replace one ac hose and belt. They were honest to tell me there are some wear on another hose but it works still fine. My total bill plus towing and tax comes to be $600, which is pretty decent, and I am so impressive about their speed. I definitely will go back, alright cross figure to not go back. haha. read more

My first experience here was a good one. They gave me a quote to replace a starter which turned out to be about half what I would've paid at Tempe Nissan, so I decided to try Gene's instead....very glad I did. The turn around time was fast and check in / check out was easy too. I would recommend this place for sure! read more

This place is AWESOME! I first took my car to Fletchers Auto with a leak in my tire. Fletchers told me the leak was on the edge of the tire and unfixable. They then tried to sell me four new tires and told me my tread was unsafe...Thankfully... I didn't believe the guy trying to sell me all these tires. My wife had a recommendation to Gene's Auto Worx and it wasn't close to were I live but well worth it. I took my car to Gene's and of course the hole in the tire was smack in the middle and was patched up and back on my car in 15 minutes. They told me that my tread was perfectly fine and sent me on my way....These guys are Honest!!! How about that!!! Nice to know there is a place where you can take your car and not get screwed! When I do need tires....I am going to Gene's because I can now trust them! read more

I took my car to Gene because of the number of positive reviews here on Yelp. His work deserves the 5 stars everyone has given. My car needed an A/C compressor, but I had already purchased the part from the manufacturer to save some money. Gene was willing to use my own part. He actually read the manufacturer's warranty conditions and did whatever was required so that I didn't lose the part's warranty. I will take my car to Gene again. read more

Great work, fair price, good turn around. Had brakes done. I will go here for any future work.

The AC in my X5 was failing. For most of this year, I was able to deal with it as it was just cool enough. However, when I had to roll down my windows for some of that Arizona blow-dryer in your face type wind, I decided it was time for a repair. Here's where Gene comes in. He fixed it - fast, and cost effectively. read more

My husband and I have brought our cars to Gene over the last few years for a few things here and there and have always been happy. This past weekend both of our cars had some weird issues, so we took in my husband's car first. Gene called us with his "diagnosis" and gave us an estimate (much less than we were expecting!), so we had the work done. When we actually picked up the car and paid, it was about $20 less than what he had quoted (bonus!). We then left my car there overnight so they could get started right away the next morning. The next day, same scenario, Gene called me with a diagnosis, an estimate (which was WAAAY less than I had seen advertised at Big-O or that type of place), and he had the work done within a couple of hours. I am so impressed with Gene's Auto Worx; I feel like he only did and charged us for what NEEDED to be done - no more, no less. So many places over-charge you and then give you a list of all the other problems, which is overwhelming (I know my car is old, and things are breaking, but I can only afford one thing at a time!). The thing I appreciate most is that although Gene is the owner, he takes the time to talk with you and explain everything in NORMAL terms - he doesn't talk down to you like so many mechanics. AND our cars have been running GREAT so far! Thanks!!!! read more

I've had nothing but good experiences here. Gene and his staff are friendly, honest, reasonable, and do a great job with my car repairs. I have lived in AZ since August 2011, and this was the mechanic that I took my car to after seeing so many positive reviews online. I have tried a couple of other places but the experiences were not that great, and mistakes were made that I had to take to Gene to fix. Gene and his staff know my car so I doubt that I will be going anywhere else anytime soon. I'm officially a loyal customer. read more

Have always had a good experience at Gene's and as a solo girl going to the mechanic, this is always a good thing. A little more expensive than you'd pay at larger chains perhaps but you can trust that he's doing good work and you're not liable to get screwed over... read more

If you're looking for someone who's going to diagnose your car correctly and give you straight answers, trust Gene. He won't replace anything that doesn't need replacing. If he can't figure out the problem or is not equipped to handle the problem, he'll let you know and even recommend a shop that can. read more

I always get nervous when it's time to service my car, as I don't know much about what's goin on under the hood. So I have to find professionals who I can trust, feel comfortable with. Gene is one of those guys. He's gonna lay it to me straight. If I need something he'll say it, if not, he'll tell me not to worry about it right now. Now, That's what you need in a mechanic...the truth! Go see Gene, you'll thank me later. read more

Gene's is the best auto mechanic I've ever been to. I was going somewhere in central phoenix that specialized in VW repairs but they weren't very accommodating or friendly. I first went to Gene's for an oil change and they recommended some other repairs I knew my car needed but quoted me at almost half the cost of most other shops. When my check engine light went on the next week I took it back to Gene's and Gene himself was incredibly helpful - so was his associate (I think his name was Dave?). They fixed my car and went my check engine light went on AGAIN the next day, Gene let me bring it in even though they were closing in 20 minutes. I will be bringing my car here from now on and I can't recommend Gene's enough. I wish I had found them sooner. read more

As a woman, getting a quote for car repairs always makes me nervous. We're often disrespected or quoted more than we need, so I looked on Yelp to find a decent shop. I was shocked that Gene's has 52 5-star reviews - virtually unheard of on Yelp! Well, they deserve them. Soon after I arrived for my front brake repair, I was quoted about $160 for ceramic brakes and labor and told that there's a cheaper option if I wished to go that route but that ceramic brakes last longer. Just a pad replacement; no run-around about rotors, calipers, or any other add-ons. Full disclosure - nice. An hour or two later, I was out of there with my bank account and peace of mind in order. Gene's has earned another customer in me (and my husband). read more

Excellent Service. I have had my car in for service and oil change couple of times here. they are very genuine and only suggest if something need to be replaced or some work is to be done only if its absolutely required. The rates are very reasonable and low. read more

I found this repair shop on yelp, and i haven't gone anywhere else. I really appreciate the sincerity and honesty every time that i need to bring my car in. The big jobs i have had done at Gene's is a major brake and O2 sensor replacement. Both problems were fixed the first time. I would suggest this shop to all. read more

Very reasonable priced and honest mechanics the price was half the price nissan wanted. Defiantly will be back with both my cars

Gene has restored my faith in mechanics. During a time when I thought my car was done for, he used expert diagnostics and solved my problem. He even came by himself and picked up the missing part from my house! Gene is a great businessman and stood by his timelines for getting the job done. Overall I cannot say enough thanks to his shop and staff. read more

Last year, I went to Gene's Auto Worx after seeing all of the 5 star reviews on here. When I needed a 30k tune up, I told them to do whatever they felt the car needed. To my surprise (and delight) the gentleman working that day said I only needed an oil change and the cabin air filter replaced. I was expecting a $300 bill, and they could have hit me for various frivolous repairs, but they didn't, and that's why I'll be using them as long as I'm in AZ. In the past I used Midas and Sun Devil Auto, but after a sales pitch on why I needed my brake fluid/nonexistent part replaced which turned out to be bunk, I had to look elsewhere. Those places offer a really cheap oil change (~$16 or so) and then recommend that you get your carburetor overhauled for $900. Gene's Auto Worx oil changes cost a little extra (~$25) but I'm comfortable knowing my car is getting an honest opinion and that my money is going to an honorable place. read more

Gene is one our first and only mechanics since he was at Exon in Tempe off Broadway and Priest. Gene is the most honest and genuine person you could ever encounter. He is always up front with what is wrong with your car. His prices are fair and honest. He will always call you with what he is doing and how much it is going to be. You have to patient he is extremely busy but he will get to your car in time. All I can say is I will never ever go to anyone else nor trust anyone but Gene.. read more

I was very skeptical at first when I went to Gene's -- I've been using my personal mechanic for almost a year or two, and have avoided shops like the plague, because the shops I have visited have given me exhorbant prices and have done shitty jobs that I've had mine, and other mechanics correct at a later date. Even reading the reviews, I always am skeptical when a business looks too good to be true, because, these days, it's very easy for a business on Yelp to have "quality control" of their reviews, and also, a lot of the time, I just get the shitty end of the stick. Coming to Gene at the very last minute, I was having a power-steering issue, and having a shift the same night, I had to get this fixed, ASAP. Even though I didn't have an appointment, Gene was very kind in fitting me into his schedule, and when looking at my car and discussing my grievances with them, he didn't scratch his head or even give me a blink of the eye -- when I picked up my car, it was as good as new, and drives fantastic. Though I've had shitty experiences with other shops, I'm definitely coming back to Gene again when I'm in a pinch -- next time, with an appointment of course! :) read more

We've had a great experience with Gene's and have been going to him for years. He is honest and thorough. His customers are loyal which is a great sign. Highly recommend! read more

I started coming here as a recommendation and I love it. They let you know what needs to be done right away and what can be put off. They talk you through the problem without talking down to you. read more

My cars alternator stopped working for the second time in 4 months. I was only in Tempe for 10 days to see some Spring Training games with my son. I found Gene's Auto Worx on Yelp and since it had great ratings and was only 2 blocks away decided to check them out. At first they said they couldn't get to it for several days, but they called me the next day and said it would be done that evening. WOW! They even did a full tune-up on it as well. I would highly recommend them for any repairs. Very friendly and very professional as well. read more

I just called and talked on the phone, but he seemed very helpful. instead of trying to take my money, he recommended that I sold my car "as-is," hopefully saving me a great deal of time and money. read more

Not the easiest place to find but definitely worth it. I wont go anywhere else for repairs from now on. They are nice and professional, fix it right the first time and dont stick it to your wallet. read more

Lets get the bad out of the way first. They aren't open on Saturdays, which is a pretty big convenience factor that I've had with other mechanics. But I respect Gene's decision to give his family and employees a full weekend off. Other than that, this is a place you can TRUST, which, to me, is the most important aspect of a mechanic than even price. Good thing though that their prices are very fair and customer service is excellent. They follow up with you when they say, you don't have to keep calling them. They do a great job of explaining the issues and options in reference to your vehicle. If you live close, you are a long time customer, and they aren't swamped, they will give you a ride. When your vehicle is finished, they have covered parking they park it in, or they will lock it up in the back over the weekend. It is a safe area in Tempe. read more

Just got my car back from replacing timing gasket. Then I literally found out there is a deep scratch on my front bumper, and the whole bumper is off alignment. Gene asked to give him a call back on Monday and he will go over the camera record. They better fix the damage they have done or I will take the case to the court. After I drove home my car was over heat. I found out they drained all my coolant and forgot the refill it. And they did not tight up the oil drain plug so there is a small engine oil leak. Business is all about reputation, I will see what Gene comes up with and update the review. *update 6/9/2014 After I refilled the Coolant, it all leaked out from the timing gasket area. Car has been sitting in garage since I got it back on Fri. Dropped off the car this morning and Gene determines to be their fault on the bumper damage and they will repair the overheat problem as well. Hope they do it right this time. read more

I had some simple work that needed to be done, a new battery and some new brake pads. I saw they were highly-rated on Yelp and gave them a call. Not only did they fit me in that very day, but they offered to give me a ride while my car was being worked on. I had a friend picking me up but just the offer of a ride was impressive. Later that day, the work was done and the price seemed very reasonable. It's been a couple of weeks now and no further problems have occurred. That's more than I can say for the last place I went to. I give Gene's the highest rating possible. Keep up the good work! read more

I started using this place based on Yelp reviews and wanting to find a place close to home in Tempe. 2006 4Runner. So far they have bested the Toy dealerships on every marker...price, promptness, attentiveness, professionalism, customer service.... My and the 4Runner are very happy with our new home... read more

I came in today with a bad battery. I had it replaced elsewhere about a year an a half ago. When I came into Gene's, he was ready to replace the battery no problem. When he saw that it was so new, he told me it was probably still under warranty and that he would hate to charge me for a service I could get for free elsewhere! It would have been so easy for him to just perform the service and take my money, but he was thoughtful enough to help me out and get me a free service with someone else. He didn't have to do that, but that is the culture of Gene's Auto Worx. Great people, very helpful, considerate. 10/10 would recommend. read more