They never returned my phone call. This is NOT OK. Now what do I do. I need my hot tub for my…read morehealth and no one is returning my phone calls.

Herman was friendly, knowledgeable, and responsive...with fair pricing. This seems rare these days,…read moreso I'm happy to have found him...

R.J. has not only done a great job servicing my hot tub but is also always available for hot tub…read moreadvice via text. He is very reasonably priced, detail oriented and pleasant to work with.

Responsive, competent and friendly! They squeezed me in when my hot tub had a big leak... I highly…read morerecommend them.

Everything was awesome! Communicate was timely and prompt. No BS and was flexible to get the job…read moredone. Service was quick, he was very knowledgeable and did everything he said he would. I will use Superior Swimming Pools going forward! Great service and great value for opening and cleaning up my pool for the summer season!

From the owner: “Superior” customer service with prompt response and communication! We will go the extra step to…read moreensure that our customers needs are met. Bringing back the true meaning of satisfaction guaranteed!

John was absolutely amazing! We had an issue that he was able to troubleshoot and find the issue!…read more Very knowledgeable! Highly recommend this company!

Unsatisfactory. About two years ago my 13-year-old Cal Spa was malfunctioning and I called…read moreAlbuquerque Spa Repair. It cost about $1100, and took a few weeks, to replace the heating element and pump. I stopped talking at any length with the technician because he had a habit of lecturing in a condescending manner. The heating element has been fine, but the pump failed about four months after installation after vibrating loudly for some time. Because it was still under warranty, it was replaced, again after a few weeks, but the new one failed the same way after 18 months (out of warranty). After watching a couple of YouTube videos I learned that replacing the pump is not difficult, so decided to do it myself. I got the best brand pump available (Balboa, used by spa manufacturers, about $350), and some O-rings locally, and it went in fairly smoothly. I found that the pump was attached with two screws (should be four) and it was still using the original 15-year-old anti-vibration pad, which was old and hard, and I replaced. I do not intend to use Albuquerque Spa Repair again.

Huge praises to Ty from Three Waters Pool! He pretty much saved the day and was reliable and…read moreprofessional from start to finish. He installed a new pump and made a few other adjustments to my filter. He also troubleshot the pool light and heater and was super knowledgeable with every question I asked. I have had too many pool companies in ABQ flake out on me but not TY. I will continue to use his services as they permit. I am so glad that our paths have crossed!! Thank you, Ty for everything!

I was struggling with an electrical problem with my spa. I reached out to Three Waters owner Tyler…read morehe showed up the next day on time did some troubleshooting fixed my electrical problem and got my spa up and running! Great guy, excellent service at a very reasonable Price! Thanks again Tyler!!

Hector took 4.5 months to get the correct circuit board, then I got temp senor and heater over heat…read moreerrors with the unit afterwards. After doing some digging I discovered he charged me $800 for a repaired, not factory refurbished, one or new like I was lead to belove did not return my calls when I first noticed the errors it started giving. I changed the temp sensors hoping that was the issue but it looks like the issue might be one of the previously repaired relays on the control board. I have used hector in the past, never had a bad experience other than communication until this time around.

Always great service. The quality of work is great and the price is not outrageous. Thank you so…read moremuch!!

Same problem. Never shows when promised. Never fixed leaks. Always finds excuses. Unreliable…read more Talks a good game but never backs it up with performance. Highly disappointed. Waste of money.Buyer beware

I was disappointed in his finishing the job. After he "fixed" the leak the tub was still leaking…read more He said he would be back and never showed. Had to call another tech.

I paid Valentine pools in January 3364.01 for a new diving board. At first I kept getting told that…read moreit had not come in yet. The I was told only part of it came in. Then Brandon the owner / contractor stopped responding. I have reached out several times. I suggest being very careful going into any contract with Valentine pools. Brandon offered to reimburse me 3 weeks ago. Pretty much the same as the original agreement. he has stopped responding. And no check received. I am not holding my breath. Brandon was aware I have grandkinds that want to use the diving board. He couldn't care less.

Do not use this company for your pool needs- Makes promises they cannot keep and work is shoddy -…read moreWill be fighting now for a refund- on work they promised and cannot complete and also closed pool last year and did not add any chemicals ........Now I am left with the clean up and expense -

We are newly in escrow. We had an important pool inspection scheduled and confirmed. They were an…read moreabsolute. NO SHOW, NO CALL. Three people from our team called and got no answer. We wrote an email, no answer. They never showed up and never called us back to inform us that there was an issue or have any explanation whatsoever. I will never hire these people again.

Destroyed my ozonator, by sending out inexperienced worker.Owner said he would look into it. He…read morenever responded.

A 6-8 weeks pool project has not been completed in 9 months. Does not meet industy standards. A…read morepiece of concrete broke of edge feel into water. Have not repaired drain tripping hazard after 9 weeks. They are ALWAYS to busy or tech is out of town. Not final inspection or owner came to property and advise employees to come and finish work. After last payment per agreement, he refused to talk to us. If you want a quality build pool and want to deal with someone who has integrity, and stands behind his work, DEFINITELY check with any other company and don't be fooled by false empty promises.BEWARE

Terrible experience. It's been over a month of me calling almost daily after a tech came to my…read morehouse to schedule the maintenance recommended. Once I finally scheduled he never showed up! They said he was out and would be over the next day. Again, a no show. I called again and they said they would get back to me by end of night. Never hear back. I've called multiple times since and left voice mails and never a response. It's been over a month now and no pool is green from needing part replaced and I've missed multiple days of work waiting for someone to show up. I will be escalating this to the BBB.