Nobody likes to get blood work done, so it's kind of hard to give any place that does blood work 5…read morestars. This one does deserve four though for the reasons I'll spell out below. First, the bad. If you've never been to this location, it's not easy to find. I had to look at the directory to see it was office 121. (It might be on my text, but I wasn't looking at that when I arrived.) Second, the door is very office-like. The only thing to tell you it is Quest is the small sign to the left of the door. When you open the door, I found the room very cold and not very inviting at all. It was also most like a futuristic movie where AI is going to be your host. There's nobody to greet you, only a TV playing Quest information, and 2 check-in terminals. You also can't check in until 10 minutes before you're appointment. Assuming you've done everything on your phone, all you have to do is watch the countdown timer and check-in that way. That was actually super easy. A few minutes later I received a text saying to make sure I'm in the waiting room as I'll be called shortly, and within about 3 minutes, I was called back, right at my scheduled time. That was pretty impressive considering someone who didn't make an appointment was sitting there and said the wait was 30-40 minutes. I've heard it's longer without an appointment so if you can, make one! Once I was invited back, everything was super smooth. Everyone was super nice, very thorough, and I was out in less than 5 minutes. There was no bruising either. Another downside though is the restroom situation. It's on the outside and you have to get a key from someone to use them. That sucks if you're already done and heading home. All in all, I can't complain. I wish the waiting room was a little more welcoming. but it is bright, there are a lot of chairs, and masks available if you wanted one.

bad management embarrassing experience ever My appointment…read moreis 9 . And I fasted be there 8:40 to check in by kiosk. My name shown on the waiting room screen. 10mins later The weird thing happy. My name was removed from the screen.I dont know its system wrong or people manually removed me. I talked to the Lady who said she is the manager come out from inside. What she replied me is they can not find my appointment and i had no appointment .Instead， I had to reschedule or standby by 12:pm. I even showed her text reminders my appointment info. She still replied me with bad attitude that I had no appointment. And even blamed me in front of publici that I had no patient. finally， I got the lab test with my insistence. Really need notice everybody. Keep all appointments info records and take picture from the screen which shown your name. Otherwise, you will be ruin your whole day.

Let me start by saying that I HATE having to get blood tests because my veins like to hide and…read moreneedles make me squeamish. I've been to this Labcorp location twice now and although I don't enjoy getting my blood drawn, I no longer have a sense of complete dread because both of the phlebotomists here are VERY good at what they do! Even with my small veins that dive for cover, they have found them and been able to poke them on the first try without having to "dig" ( just the thought of digging for my veins makes me queasy ) The technicians are friendly, professional, confident, and excellent at what they do. The front desk staff is also friendly and efficient.

I'd like to provide feedback about my experience. I scheduled a 3:00 p.m. appointment through the…read moreonline system and arrived at 2:55 p.m. When I checked in, I was told that I had booked the appointment under 'Lab Work' instead of 'Employment Drug Testing,' and that drug screens aren't accepted after 3:00 p.m. I understand there are different appointment types, but the online scheduling system was confusing and didn't make that distinction clear. As a patient, I believed I was booking the correct service. Because of this, I spent money on Uber, lost time, and had to return the next day. I also don't understand why I couldn't be accommodated when I was already there before 3:00 p.m. and a urine drug screen is a relatively quick test. Even if it wasn't possible, I would appreciate clearer scheduling instructions so other patients don't experience the same issue. I was talking with Lily but even then i had asked her to squeeze me in at 2:55pm, she said they're not able to and i have to come back for a courtesy appointment the next day. I'm extremely upset with this situation. I've been going twice in the same clinic achieving nothing overall!

Dharmesh helped me today and he was amazing. Let me tell my story real quick. I had made 2…read moreappointments for today, one for my husband and one for myself. My appointment somehow didn't go through. After explaining to Dharmesh what had happened he told me he would try to squeeze me in as soon as they could. He listened to my story and got me in with my husband. He didn't have to do that. He could've made me wait. He is kind, compassionate and he is very good at drawing blood. I truly appreciate him taking the time to help me.

My experience here was great. I made an appointment online which was really easy to do. I checked…read morein and upon 5 minutes, I was called in for my turn. I was there for a standard blood draw ordered by my healthcare provider. Let me tell you, I hate needles and they make me so anxious. However, I barely felt the needle at all and the lady who did my blood draw was an expert. I can tell she was good because she was quick and I barely felt anything. She was friendly and nice and it made my experience great. Wish I got her name. Parking was plentiful.

Once again, I always give this urgent care 10 stars and above first of all, I'd like to give a…read moreshout out to Aramis in front he's amazing. He goes over and above for you very kind.. This urgent care you're literally in and out in less than an hour even when they're busy

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

There are some people you meet who leave a lasting impression on your heart, and Claire at Labcorp…read moreon Rose Drive in Yorba Linda is one of those people. She is truly one of the sweetest, kindest, and most patient human beings I have ever met. I've always been afraid of needles, but somehow Claire has a way of making something I dread feel calm, comfortable, and even enjoyable. Her gentle nature, warm smile, and genuine compassion immediately put me at ease. She doesn't just draw blood--she cares for people. Healthcare can be intimidating, but Claire reminds you that kindness is one of the best forms of medicine. She treats every patient with respect, empathy, and such a positive attitude that you leave feeling better than when you walked in. Thank you, Claire, for the incredible work you do every single day. You make people's lives better in ways you probably don't even realize. Your compassion brings comfort during vulnerable moments, and people like you are the reason so many of us feel safe. Labcorp is truly fortunate to have someone as extraordinary as you.

Considering the abysmal reviews for this Labcorp on Rose Drive, maybe I've just been blessed by the…read morelab gods but honestly, I've always had a great experience here. The techs have consistently been friendly, cool, and professional, and check-in is super easy whether through the app or the self-service kiosk. Their waiting area is not bad, it's clean and bright but it does get uber busy at times - so I hope you have an appointment. My personal take - I've learned with ANY lab (Labcorp, Quest, etc.), making an appointment well ahead of time is the real MVP, fortunately, I have not experienced them f'ing up my appointment but it seems they do with some patients. Maybe approach someone in the front desk and kindly bring this up to their attention? It can save you and others from unnecessary frustration, long waits, and the urge to dramatically rethink your entire life in the waiting room LOL. On occasions that you unfortunately you got a same day rush lab order - walking in can be traumatic but miracles do happen like when I walked in at 2:45 PM one time with literally 3-4 people in there or check the app and drive miles away for a location with an availability... or be like Job... we can all practice a bit of patience in a world where everything is in a rush. Cheers!

I've been scared of getting my blood drawn pretty much my whole life, and for some reason I never…read morefelt that fear once with Andreh. He's extremely professional, super efficient (he was in and out of my apartment within 10-15 minutes), and clearly knows what he's doing. He walked me through everything with total confidence and made the whole process feel easy. He was also super patient with my barking dogs, so there's some bonus points right there. If you're in the area, you need phlebotomy done, and especially if you get anxious about needles or haven't had it done before, this is your guy. Five stars - highly recommend.

I had my call returned within about 15 minutes. Andre's a super friendly guy, pretty funny dude. He…read morewasn't overscheduled and was able in my case to accommodate a next-day appointment. I paid up front over Venmo, feeling comfortable with it because of his good reputation on here. And indeed he did not disappoint. Andre showed up to my house exactly on time. He went over the instructions of the kit for the test I was having done, and already knew what to expect. He asked the right questions - "Are there ice packs with this one?" "Does it need to be centrifuged?" He was even such a pro he knew which cabinet door held my garbage can without looking. The poke itself was right on the money, nearly painless, and without complication. He took the kit with him to do the postal dropoff himself - it was included with his services. One less thing for me to have to do, which was appreciated. We shook hands, said goodbye, and that was that. He did not solicit me for a Yelp review. A lot of service providers will offer deals to customers in hopes of scamming their way into a good review - it's a red flag whenever I see it and it makes me mad for having wasted time reading reviews that were essentially bought. But Andre didn't do that at all, which is why I immediately got on my computer to write him a review anyway. He earned his reviews by being good at what he does. I'd use him again anytime.

I had a time sensitive order that needed to be finished and I would not have made it back in time…read moretowards my usual location. They close at 3:30pm on a friday and it was 3:05pm. Bring in Yelp to the rescue! Asked Siri , "find me the closest location Stat" and onward it brought me to this location in Orange. Parking was a breeze, i was greeted by Edith who assisted me with several of my orders. One of which i had to email. Word to the wise, wifi here is a bit tricky. So, i signed onto their "guest" portal via wifi and after several attempts was able to successfully send the order to them. Thank you Edith! I got lucky. It must be noted: Morning draws have to be by appointment: 7:30am-12pm. After lunch, walk-ins are possible. I made it by 3:15pm within walk-in hours and was able to be helped . Key note: this location is located on bottom floor, as you walk inside the building it's straight after security. They are open until 5pm M-F. I had to use the Kiosk to check-in via ID and verify insurance per usual and the rest was sitting in the waiting room. The vibe here is lovely. Its a small waiting room, with limited seating ( i counted 6 chairs) but it has a tv for one to watch while they wait. Edith, Brianna and Sherri at the front desk were friendly, welcoming and super helpful with my email/order issue. Each Labcorp location has its own vibe. This one is cozy yet uplifting. Once inside the Phlebotomist named: Louis Helped me. My arm wasn't being helpful, and mid-way we had to abort mission. I had a small, tiny issue with vasal -vagal nothing some rubbing ETOH can't handle. Luckily, I was able to get some samples needed for an immediate issue. Will come back for the remaining when ive rested for round 2.

Horrible service, I had a 9am appointment for lab work, I was 30 minutes early and didn't get into…read moremy appointment in 10:05am. Never coming here again. Quest was soooo much better than these guys. This location does not take walk ins, how do you explain how you are an hour backed up if you just opened at 7:30 am.