Had me wait over an hour when the age of my son was a concern. THEY KNEW HIS AGE WHEN BOOKING THE APPOINTMENT!!! If you can see them before they are 16 then why waste my time! read more

I was excited to get ortho work done through my insurance and made an appointment at this location. The consular was great, I really liked the Dr. however it has now been over two months that I have been waiting for the quote, insurance or cash. I have called three times and have not got a call back once. I was expecting more. read more

This was my visit with them and the last! The people at the counter are super rude and unprofessional, yelling to each other across the room about patients! I should have known this place is trash when I seen the trash can in the front of the place in a parking space lol. read more

Gentle Dental Rosedale - General Dentistry Near Me - Bakersfield, California

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Brought my 5 year old over here as a new patient.. waited an hour and 15 minutes. Finally went and asked how much longer they called us back looked in her mouth for 2 minutes and said she was done... ridiculous. I am a very patient person but that was dumb. read more

This Gentle Dental branch is the absolute best. Their team here is absolutely world class. Dr. Soliman is compassionate, caring, and gentle. Dr. Dani is wonderful, hilarious, and thorough. And Dr. Loh is pretty much the best orthodontist and best person ever. I've been lucky enough to get the chance to have all 3 work with me through my dental health journey and I couldn't be any happier with them! Even the administrative and assistance staff here is amazing! This entire team is phenomenal and you won't get any better in California! read more

Very well trained staff that shows genuine commitment to your dental needs always giving a welcome when you enter the door and you always leave feeling confident about your smile! read more

The hygienist and dentist and back room girls are all Great and helpful. Answered questions I had and made me feel comfortable. But the front girl? Rude, short answers to my questions that didn't really help me understand what I was asking about. Handed me my order sheet and didn't explain what any of it said, when I asked for clarification she let out a huff n a puff and I still have no idea what I just paid for read more

This unprofessional dental office was closed down as it should be! It was so outdated & poorly run.

I made an appointment for a procedure. I arrived 15 minutes prior to my appointment, I waited over an hour before they called me. Then I was placed in a room where I waited another two hours. Once I was finally seen, I was told there would be additional charges. When I initially made the appointment I was told my insurance covered everything. They are very unorganized and lack respect for patients daily schedules. There were several other patients complaining about the wait time as well. read more

Billed our insurance an insanely large amount and still wanted a lot out of pocket from us. This place is a scam.

I like the doctor, Soloman . This is how everyone should treat people. No problems with anything. read more

Was a great experience from beginning to end. And a huge thank you to the Ortho Treatment Coordinator - Venessa, she made sure all my questions were answered and was so friendly and accommodating. read more

Do not go here. I had braces put on, and due to being in constant pain, I chose to have them taken off early. I took out a loan to pay for the braces in full. I called the company that financed the loan, and they said they would reimburse me for the payments I had made since I only had seen the orthodontist 3-4 times. My personal insurance would cover everything that was being charged, so I was told on my last visit. I gave the receptionist all of the information to call the finance company, and she said they would. As of today, Gentle Dental won't return my calls. When I do get through, I get hung up on or just left on hold. I have asked to speak to Pauline, who is the office manager, and Vanessa, who is supposed to have called me back at the very beginning of all of this. They also are charging me for a dental bill that I was told by the receptionist that I shouldn't be charged for, and my insurance should be covering it. I wouldn't recommend them to ANYONE!! The office is run down inside and out. Look elsewhere when looking for a reliable and trustworthy dentist office. read more

I went in for a tooth pull and crown. As i walked in, Office was very clean and peaceful. The front desk girls were very kind and professional! My paperwork was quick and to the point. The Best thing I was so impressed about was getting called back so quickly with other patients there. The dental assistant was so informative and made me feel comfortable for my procedure. Both the dentist and surgeon were so knowledgeable and really good at what they do! I had an issue with my payment but yhe manager Pauline came and assisted me offering a payment plan and was very professional! This is definitely my new home dentist! read more

Absolutely avoid this place at all cost . it is almost impossible to make an appointment. they never answer the phones and will never call you back no matter how many messages you leave.. overall just strange place .. read more

I can say that at this official event I feel comfortable and the staff is very friendly and treat with respect! I would highly recommend this dentist read more

Gentle Dental has been the best dental office that I have gone to for my dental needs, as well as my kids. The girls upfront are courteous, and very professional. They make your visit much better, so you have less anxiety. I look forward to all my cleanings, and treatments, and leave smiling. I recommend giving this office a visit for your treatments. read more

ALL staff are AWESOME at the Gentle Dental on Rosedale!!! EVERY SINGLE TIME I go in for my appointments, everyone is always so warm, welcoming, professional, and make me feel like I'm apart of their family. It's clean, parking is great, and there's little to no wait. They are always so accommodating. I will continue to recommend and refer others to this office and will continue to go myself!!! Thank you all so much!! read more

I cracked a tooth and couldn't get into a dentist in my area so I made an appointment with Gentle Dental. They were able to get me in for an evaluation, a root canal, and crown without any problems. The dentist at this location is a great guy and the staff are all super friendly and helpful. I was surprised by the quality of service and the friendly staff. Worth heading to Gentle Dental! read more

AVOID this office at all costs. They're nice when you start and then "service" drops rapidly. I was supposed to replace a crown and the temporary was fitted on the 11th. The crown was supposed to be put in on the 28th. On the 23rd they called and rescheduled for the 31st. I arrived on the 31st to an empty office and no one ever arrived for my appointed time. There was no attempt to call me at any time prior. I left a LARGE note in the door and several messages to get a call back. crickets. Now its the 4th. There was no attempt to contact me so I called them. They made no attempt to prioritize me after they botched the appointment and now they cant even find the crown. This is an EXTREMELY poorly run office that is best avoided. read more

Great experience at this office. All of the staff are very professional and pleasant. Dr. Salomon was very personable and easy going. Thank you Gentle Dental Rosedale! read more

They were able to get me in same day and I was even able to get my cleaning done with an amazing hygienist. I love that the doctor was so patient with my anxiety and he explained everything thoroughly. The front girl even helped me get financed and she set me up for a free consultation for braces! I'm so excited read more

Pauline is the only competent lady in the front office. My experience with everybody else there was ridiculous. They lost my insurance information and everything else 4 times. FOUR TIMES. Prolonging my scheduled wisdom teeth removal. I would give them two stars but the dentist is amazing. Dr. Saatjian (I AM TOTALLY BUTCHERING HIS NAME AND I AM SO SORRY but it's pronounced sat-ji-an) is hilarious, warm, and great at what he does. I am a nervous wreck when I go to the dentist, likely over a horrible experience I had when I was younger, and he puts me at ease. I trust him 100% The only reason I deducted one star is because of the incompetent people in the office. The amazing doctors, x-ray techs and dental assistants (and Pauline!!!) all deserve five stars, easy. read more

Gentle Dental Rosedale - Office at Xmas - General Dentistry Near Me - Bakersfield, California

I have been very happy with my dentist and hygienist so far..but today after meeting with the dr that does implants I'm extremely disappointed in his professionalism. It was just a consultation...I have a bone graft that isn't ready yet and he was insinuating he was ready to start today (which I knew is not recommended since it's still healing) then when I said I don't want to start it today he took on a cold attitude and demeanor and put the chair back up. I the asked about the procedure and he got a chart to show me and then that was it..quoted me over $3000...that is a joke. My insurance paid him $50 for NOTHING!! Thanks for wasting my time!! I will spend my $$ with somebody who acts more professional and cares about my situation. I do consultations daily as part of my job..this was a piss poor consultation... read more

I was a new patient and schedule an appointment 5 weeks in advance. A week before my appointment they called to tell me they had to reschedule my appointment. I explained that I have to take a work day off for appointments and that I specifically chose this date to coincide with a day I already scheduled a day off of work. She said there wasn't anything she could do about it. I told her I could come in on the following Monday anytime. She said they were all booked that day. ( Yeah because you waited to long to call me to rescheduled my appointment) She had no consideration for me or that I scheduled my appointment way in advance and that it was their fault they needed to reschedule. So much for trying to help the customer. I would not recommend this office to anyone read more

Let me start by saying this is my experience and others may not have the same. Pro I was seen the same day I called. But I went in for a problem and after seeing the dentist for about 30 seconds she told me I needed to have the tooth removed. Then she was gone and I didn't see her again (even after I asked). They were so interested in telling me the prices for all the dental work they said I needed. The person taking x-rays must have been brand new because i needed to have the x-rays done 3 times. I did not feel good about the place. Went to another place in town and they will fix the tooth (no extraction) and I felt they are way more competent. IF you go here listen to your intuition if it says get out then leave. read more

I would not recommend this place. 2 times they quoted me a price and then increased it "after further review". The first time they already started the work and then came with a higher quoted price. 2nd time they told me a higher price and gave me a horrible reason of why it would be 200 more. The front desk people have no problems lying to get your business. I let them replace my crown. My temporary crown fell off before I made it to my car. I had to go right back in. Procedures that should be in and out take long periods of time. The dental assistants are nice but the office has old technology. I had to wait for them to repeat xrays and each time they had to go in a room to develop them. read more

The front desk girls can never get there crap right .if we weren't so far into baileys ortho id go somewhere else

I should have gone to western dental instead of this place. At least I'd know what to expect. The service is just as bad. I decided to get braces and received ZERO instruction for after care, ZERO explanation as to what to expect with diet. I got the spacers placed and again, ZERO information. A couple of them fell out on a Wednesday and was told to be at the office at 8am on a Monday, and to make sure I was there right at 8. They're not even open at that hour AND it was a holiday. AND there were homeless people camped out in front of the office. I am so disgusted with the way this office conducts business. I understand one can "google" dental care, but I'd rather hear it straight from staff. After all, it's their business to know this information, right? read more

Gentle Dental Rosedale - General Dentistry Near Me - Bakersfield, California

The worst experience I've had at a dentist! I was a new patient looking for a dentist covered by my insurance. Not only was the receptionist at the front rude, it took 3 hours to get a cleaning and an exam! Then the dentist informed me that I had 6 cavities (never had one before in my life) and that I needed to buy their special toothbrush combo and mouthwash. They focused so much on telling me all the things I needed to buy and how much everything was going to cost (they sent the "money lady" into the room to show me all the numbers), instead of taking care of me or showing me where I had cavities. I later went back to my old dentist who informed me that I actually have 0 cavities. I've never felt so taken advantage of at a dentist office, it's something you expect at a used car dealership, but a dentist office? Come on! read more

I was referred to this office for ortho and they have been great. Vanessa always welcomes me by name as soon as I step through the doors. The orthodontist has a great sense of humor and really cares for his patients. I have actually gotten 2 of my co-workers to come to him for their ortho treatment. When my dental insurance changed, I started to come to them for my routine cleanings and the great service continues. I also take my 5 year old son to them and any parent knows how nervous kinds are at the dentist, but they made him feel very comfortable talked him through the xrays and the cleaning. read more

On Saturday, my tooth cracked and my gum was exposed within my tooth. Too bad gentle dental is closed on the weekends. So I spent two nights in pain without sleep. Monday morning (2 days later), my husband and I get up first thing in the morning and rush to gentle dental. They opened at 8, we waited an hour and then I got called in, I had to wait another hour on the seat, and they told me their x ray machine doesn't work. It was the worst experience of our lives. Don't go here. You might get a better deal because of some insurance thing, but it's not worth it. Just don't go to any gentle dental in general. read more

DO NOT TRUST THIS PLACE If you want to avoid having complications in the future do not go to this office. I had a porcelain crown on my molar done at this office and the doctor didn't even fit it on me. He had a dental assistant place it on my tooth and he didn't even check if it was done properly. One year later when I went for a check up at another dentist, I was told that the crown wasn't fitted or put on correctly and I started to develop an infection. I immediately called this office and they told me to come in for X-rays so they can send to their clinical director. I followed their procedures for a claim and called every week for 2 months to get an answer that I'm denied for any compensation or re-treatment because they say the crown looks fine. This wasn't cheap either I paid almost $1.100 for this. The dentist that told me about this bad dentistry is a trusted well to do dentist that actually has 5 star reviews on all rating platforms with over 1,000 reviews, so I trust his educated opinion. These dentist clearly don't care about their patients and I've submitted a claim with the BBB. I highly recommend no one to go to this place. read more

I had a crown break a week before we were moving out of state. I went in and Dr. Solomon took care of me. I've been to a myriad of dentists in the last twenty years, with 6 root canals due to horrible cavities as a kid and the removal of amalgams, implants, etc. throughout the country specializing in holistic and traditional dentistry. I can honestly say Dr. Solomon is the best and a fun guy to chat with. I can't speak for anyone else, but I had a great experience! read more

Be prepared to have a nice bill. Not only will you miss multiple days of work they will drag out you appointments 3- 4 weeks out at a time. Took 3 months to have them finish a root canal. The dentist here advised to save tooth rather then a implant but complained on the end that there wasn't much tooth. And cost was cheaper for an implant with more of a life span. My visits cost me a total over 2k out of my own pocket after my insurance already paid 2k. And if that's not enough they are not gentle it was the most pain I have every had at a dentist. She was rough and hurt me bad. I would not wish this upon anyone especially your kids. Save your money and time and find another place. read more

BEWARE... I paid this office $840 for two root canals and two crowns. At my office visit to complete the first root canal, I pre paid the entire amount. using Care Credit. After completing my second root canal, which was a few days after the first, I received a call from the office saying they were shutting down for two weeks due to covid. After a month had gone by they had still not opened the doors. I contacted the office and was told I could go to their affiliated Panama Office to complete my procedure and get my crowns. I contact the Panama Office to set an appointment but was told the crowns were not paid for, the $840 was for the root canals only. I contact my insurance company and they confirmed my out of pocket expense was $120 ($60 for each root canal) and the remainder of the root canal was covered. I asked my insurance if the have been billed for the crowns and was told no. I contacted the Panama office again a was again told $840 only covered my root canal. I have filled a grievance through my dental insurance company and now with my credit card company. If I hear nothing soon, I will be filing a law suit to re coup my stolen money. I would not recommend anyone use this dentist office or any affiliated offices!!!!! read more

Great staff, nice and friendly. Came here for a second opinion, glad I did cause my treatment here is a lot cheaper then anywhere else I've been. I had a tooth removed by there oral specialist they were great. I will be making an appointment for my kids and husband to be seen here. read more

Too many re-schedules. I've been with this office for many years and last two appointments I have set up have not been pleasant. Last time I scheduled an appointment they called me very close to my appointment and re-scheduled me. They then called before the "new" rescheduled date, and re-scheduled me yet again. Unfortunately, I had an appointment last week and they called yet again and re-scheduled me. My new date was set to today {March 2nd at 2pm}. They called me last night and tried to re-schedule my time to earlier but I could not due to my work schedule. I ran into a situation today and I had to call in {10 minutes after they opened}, and I told them I had an emergency and needed to re-schedule. They told me it would be a $40 "re-schedule" fee next time it happens. I understand they have their policy but I think it should be geared towards individuals who've had prior cancellation/re-scheduling issues. I don't like that there were not notes in their system making them aware of how many times they have re-scheduled on me. If I'd charge them $40 every time they've rescheduled on me, I'd be making a lot of money. I myself have never asked to be re-scheduled out of all of the years I've been with them. I schedule my appointments six months ahead of time but they always call me a week or less prior to the appointment to cancel it and re-schedule. Then the ONE time I ask for a re-schedule I have to hear about a re-scheduling fee. Wow. Not the best way to handle the situation in my opinion. read more

I was hit with an acute abscess and had to find a dentist ASAP. I ended up going here. The girls at the front desk were super nice and helpful. The oral surgeon who did the root canal was great. Numbed me right up, did a great job. Minimum discomfort. But... I didn't like the dentist that I saw afterwards (to put a filling into the tooth) at all. I felt like he was rushed and overbooked. When he injected the lidocaine, he sat the needle down and immediately picked up the drill, insisting that it takes less than 30 seconds to become fully numb. He also "fixed" another filling that wasn't bothering me; but since then it hurts if I even put those teeth together (so I don't eat on that side of my mouth now. My new dentist is going to correct it). When he did the cleaning, he pressed the little metal jab thing under my gums far too hard, which hurt and left my gums sore. Then declared I was developing gum disease and may need extra treatment for that (my gums don't bleed normally, and my dentists both before and now say my gums are good). So, some ppl here are great (4 & 5 stars), but sadly the dentist ruined it for me (1 star). I can't recall his name at the moment. In addition, the office was extremely busy and very packed each time I went. There wasn't enough seating for everyone. During one appointment my wait was so long, I wasn't called back until 3 hours after the scheduled appointment time. read more

Dirty, uneducated, out dated, it takes 3 hours to get seen and upsold, but no cleaning! They are incompetent getting with the insurance. They pretty much had me do all the work for them. Never stepping foot in those awful clinics! read more