I've brought 3 of my furbabies here and the 4th just 2 weeks ago. I don't have any complaints but…read moremore curiosity, like why is there an extra fee to witness your pet go into the furnace and how come it takes 2 weeks for the ashes to be ready? Just general questions that I think most loving pet owners would want to know. I trust this company that they are humane and actual placing your dog's ashes in the box and no other animals. Price is affordable.

My dog passed away last night. I received Pet Haven as a referral from the Vet. This morning I…read morecalled to inquire about burial services for my little boy. Clearly feeling devastated I was beyond words to explain how rude the woman was I spoke to. From the moment she answered the phone, she sounded bothered and clearly she does NOT want to be there. I asked her if she could tell me about the services they provide and she said, WHAT SERVICE? I actually thought I had the wrong number and had to ask where am I calling? She angrily said this is a pet cemetery, what do you need? I asked her about cost and she said $2,000 ANYTHING ELSE??????? I'm so upset, I just hung up. I have never dealt with someone so rude and non companionate is an under statement!

I wish Furrever Friends existed when my other dogs passed…read more Our dog, Franklin, died on Sunday. For over 11 years, he was a very important part of my family and friends. We are devastated. Not many crematoriums are open on Sundays. I called a number in Van Nuys that I found on Yelp, but the man referred me to Furrever Friends. I'm so glad he did. Heather at Furrever Friends was so kind on the phone and in person. She made the entire process very smooth and easy. She discussed everything with me - their strict cremation process, what to expect with the final package, etc. Honestly, I didn't ask; she just told me. I wasn't functioning very well that day. I picked up Franklin today after only a 4-day wait. At the shop, Heather surprised me with Frank's paw and nose prints on wood and paper! What a thoughtful idea! (I'm sure she told me about it on Sunday, but I really wasn't present.) I almost broke down in front of her when I saw his nose. We used to "boop" that thing! Frank himself is resting in a beautiful wooden box. He's coming home now. Heather, thank you so much for the amazing love and care you showed us! I won't forget you.

Back in April, my bsf lost her dog and used Furrever Friends to help her with her services. She put…read moreher dog down at a vet's clinic and FF offered a service to come pick up her dog directly from the clinic and handled everything that she wanted/needed perfectly. Last week on the 23rd right before christmas, my dog of 14 years passed away at home. I remembered my bsf used FF and I reached out to get their info. I contacted them immediately and was assisted by Heather. She was very kind and helpful over the phone, gave me all the info about the various packages they offer. They offer 3 different cremations packages (private, witness, and communal). I chose to go with private bc witness was more than double the price of private. However, don't be nervous about going with private bc they have numerous ways to ensure that you will be obtaining your pet's remains back even if you aren't able to witness the full process. The private package included a simple urn (a box), paw/nose impression, and fur clipping. In their viewing room, they have numerous urns to choose from and upgrade from the package. Although it was so close to the holidays, I was able to pick up my baby girl the day after christmas. They were kind enough to gift us with a bamboo impression of her nose and paw as an ornament as well. The whole service and communication was truly great. I had no doubt in trusting Heather and her family with taking care of my pet. You can feel how much they care about animals and their passion in helping families get closure and having a beautiful send off for their pets. I will definitely recommend Furrever Friends to all pet owners when it's time to say goodbyes to our fur babies.

We are so grateful to Hearts and Halos for the care they gave us when we recently had to say…read moregoodbye to our beloved Percy, our boy of 16 years. Denise and her assistant Mark could not have been kinder or more compassionate. From the moment they arrived at our home, they were incredibly gentle and respectful. Denise explained every step of the process so we knew exactly what to expect, never rushed us, and treated Percy with such tenderness and dignity. What was an incredibly heartbreaking day became a peaceful, loving, and respectful farewell to our boy, in his own home and surrounded by the people who loved him. We will always be grateful to Denise and Mark for the kindness they showed Percy and us. I would wholeheartedly recommend Hearts and Halos to anyone facing this very difficult decision.

I will specifically thank Denise Osborne and her assistant…read more It was so peaceful and it helped both Nino and us . He got a worthy end thanks to your help and kindness. We will never forgot what you did

My first time going through this with my first and only puppers who passed away exactly 2 weeks ago…read more& I just picked up my babies urn/ ashes and since the beginning of this transition Gentle Journey has been very patient , caring and comforting through out this process , I appreciate their work for my first time dealing with this , they were very helpful , thank you for caring for my baby

Losing a pet is one of the hardest things to go through, and after finding out my cat had passed…read moreaway overnight, I was completely overwhelmed and scrambling to figure out what to do next. I came across this place and they answered my call right away with so much kindness and empathy during such a difficult moment. I truly appreciated how compassionate and understanding they were throughout the entire process. Within just an hour or two, they were able to come pick up my boy, and they kept me updated every step of the way so I never felt left wondering what was happening. They communicated clearly, let me know when everything was ready, and made an incredibly painful experience feel a little less heavy. I also chose a package that included his fur clipping, a paw print, and a beautiful box for his ashes with his photo placed on the front. Receiving those keepsakes meant so much to me and made everything feel a little more personal and comforting during such a heartbreaking time. I'm truly grateful for the care, respect, and compassion they showed both me and my cat. Thank you again for helping me through one of the hardest moments of my life.

Losing my beautiful 10-year-old Cane Corso left me in complete distress, but I am so grateful to…read morehave found David and this wonderful company. From the very beginning, David made an incredibly difficult process easy and handled everything with the utmost sincerity. I truly felt that my fur baby was treated with the deep respect he deserved. When David delivered the ashes, I was blown away by the care put into the presentation--the beautiful engraved box, the paw print, the lock of hair, and the certificate are keepsakes I will treasure forever. Thank you a million times, David and staff, for bringing me peace during such a dark time.

My lovely Carina:Italian greyhound passed on 10/18/25 and it was Saturday…read more I know most of places don't do cremation on weekend and also as much as I love to be with my baby but I don't want to leave her body on blanket for weekend, I called this place. David was very nice and he came on that day and even on the phone, he gave me his condolences first before the business. I'm not sure price is reasonable or not since I don't know others places but I love the service. I got private cremation, paw clay, ashes in the nice box with my baby's name on it. Also it comes with hair clip but I don't want my baby to get a patch before she goes so I refused. I would recommend this business for others if they need one.

I lost my best friend Friday, July 17, 2026. His name is Ziggy. It was 730 at night and I had no…read moreidea what I was going to do. Ziggy had just passed away in my arms at home. When I reached out to rainbow Bridge, they were so sweet and kind and I felt at ease just talking to them. They told me they would give me as much time as I wanted and they would come pick up Ziggy. On Thursday, July 23 they delivered my baby back to me and everything they did was perfect. His certificate, his cremation his paw prints his fur they paid such attention to details. I can't thank you both enough for giving me some peace knowing that my baby was in the right hands. Love Tricia&Ziggy

I mean, I'm so glad I found these people. They were awesome in this hard time. It gave me comfort.read more

I'm writing a review, and this is already my fourth cat that Scott handles for me. I know a lot of…read moreplaces out there is all about being professional, timing, service. Scott is also good with these things, but I want to stress sth else I usually deliver my baby instead of having Scott pick it up, there's a peaceful sanctuary at his office. You would place your pet there and say your proper good bye, the process it feels more complete to me at least ... Scott is very patient and he gives a lot of time, he also has a lot cats, so I think he understands perfectly what every owner is going through, that we didn't just lose a pet. We lost a family. Scott gives a very peaceful and warm energy that you feel like you can entrust your pet with him and he would take good care of your pet. I think that's what every pet owner needs because we feel so vulnerable at a moment like this... Btw, He also doesn't take the payment until he is done with the service.

I recently lost my fur baby who passed at the age of 21 years. She was my children's first dog and…read moremy companion after the Army. She definitely lived one of the best stress free lives. We have worked with Scott in the past and immediately called him after our fur baby had passed to schedule a pick up. Not only does Scott ease your heartache with his kind, comforting, and caring demeanor but he eases your grief during one of the most difficult and painful moments of your life. What is truly remarkable about Scott is that he has this Morgan freeman vibe to him. Somehow he brings peace to your heart knowing your pet is in the best hands possible. His prices are very reasonable and affordable if your pet passes after veterinary hours or over the weekend. Scott gives excellent detailed instructions, next steps, and turn around timeframes. There's a reason why he's so highly rated and why everyone recommends his services. He truly is the best and we can't thank him enough.

It is the night of my beloved Xena's passing, so I wanted to add another 5 stars to Dr. Kevin…read moreChung's exemplary record while the memory is still fresh. Dr. Kevin is a calming, reassuring presence, even via text. His compassion for these animals and their grieving owners is evident and genuine. He explained every step of the procedure to us, even details we requested, and tactfully addressed the possible outcomes of both the sedation and euthanasia. Even typing the word is difficult. I appreciated his further reassurance that it was the correct decision and at the right time when he saw the gravity of Xena's condition; I had no doubts, but it was still a balm to my heart to hear it from a professional. I was able to pet her throughout the entire procedure and up until the very last moment we assisted her onto the stretcher. I am so grateful I could spend those crucial final moments comforting her. We preferred communal cremation, so the rates were within the ballpark of other at-home services I had consulted with. However the stellar attentiveness, gentleness, and empathy that Dr. Kevin provided, in addition to his same-day availability on such short notice and all of the glowing reviews here, had my heart set on him from the beginning. Another reason we opted for him over other providers is because he is the one performing the procedure, so we knew what--and who--to expect. It felt much more intimate and personal than a service sending "someone" out. I believe this high caliber of care is how Dr. Kevin so seamlessly blends into the moment: he is another source of the palpable love resonating during such an intense, difficult experience. His demeanor was serene and respectful, and he allowed us plenty of physical and emotional space. Even as he was working, his being there felt as natural as any of my family members. Xena had a peaceful passing in her favorite sunny spot in the flowers, surrounded by her loving family at home. It was the ideal resolution for a harrowing situation, and Dr. Kevin made it possible. I cannot thank or recommend him enough.

Dr. Kevin Chung is a godsend. After 13 years we had to say goodbye to our sweet dog. It was a…read moreterrible day for our family, but Dr. C. was caring, professional and respectful. When your pet's time comes and you are agonizing, "What do we do?" this is the answer: call Dr. C.