The vet techs are all incredibly attentive to the pets and always super friendly! Have never had a…read morebad experience at this vet and have been using them for 3+ years. They take great care!

They treat my doggie like family and always remember him so well! I've been going here since 2019…read moreand have had a great experience every time.

Since getting my dog Whiskey, we've visited a couple different vet offices in Charlotte. I can say…read morewithout a shadow of a doubt that Uptown Vet is by far superior to any others! One particular day my dog Whiskey had a hot spot and they went above and beyond in their accommodation of us. They got us in same day and made sure that he had everything he needed, they even followed up to ensure he was doing ok after the fact! I can't recommend them enough and would highly recommend Uptown Vet to anyone in the area!

I arrived with a deeply traumatized dog that was obviously shaking like a leaf. I arrived 13…read moreminutes after my appointment and was told to Leave and come back in an hour and a half even though the practice was empty. I imploded the front desk receptionists to have some compassion as I didn't want to put my dog through the cruelty of having to wait an additional hour and a half of anxiety, but I was told in no uncertain terms they were 'busy' and If you're more then ten minutes late they need to get money from the next customer. I was saddened and shocked by the lack of compassion. I left feeling very frustrated, feeling as though my pet had been mistreated, as had I. They couldn't take care of a visibly traumatized animal because we arrived 3 minutes after their ten minute cut off time. Mind you we have been clients the entire 5 year life of my dog. I called the receptionist hours later to ask for Dr. Jen Larson's email address (the owner) so that I could express my dissatisfaction at the way I and my dog were treated. The receptionist (Mikayla) told me she never hear of a 'Dr: Jen Larson'. I found that strange as it's small practice. I feel I was lied to. Later that night, I was surprised that Dr. Jen Larson thought it appropriate to call me at my home and lecture me on why her receptionists are the best and their policy is ten minutes and her practice did nothing wrong. Honestly I have never been looking for a discount or money back. All I wanted as an apology for mistreating my pet. Instead I was insulted in a very u professional way and quite frankly felt threatened by her tone. I'll be filing a complaint with the North Carolina Veterinary Medical Board. If this is how a 5 year client is treated understand what you are in for. They care about money more than a distressed animal and the only apology you will get is nothing.

As a first-time pet owner I was a little nervous but the staff immediately made me feel at ease…read more They were so caring, thorough, and professional. Took great care of my dog and explained everything clearly. The Dr was amazing and you can tell the whole team genuinely loves animals. Clean, welcoming space and I'll definitely be back!

I Recently moved to Charlotte from Orlando and had to find a Vet for my Labrador . She was…read morelimping on her right hind leg.... Dr. Stanley was truly amazing, by far the best Vet I have ever had. The whole staff was truly amazing. they figured out was wrong with my pet and prescribed treatment. If you need a Vet in Charlotte.... You will be very happy with Goodvets Montford......

favorite vet in all of the charlotte area. never experienced a single negative thing.read more

I selected this vet after a number of favorable recommendations from locals. I called them to…read moreschedule my appointment and spent about 10 minutes on the phone explaining the situation with my dog and I need to schedule an appointment as soon as possible. The appointment was booked for this morning at 11:10. When I arrived, I was abruptly told that I scheduled the wrong type of appointment. I explained to her that I didn't schedule the appointment that their scheduler did after I explained my situation to him thoroughly. She stated that the type of appointment that I had for today was simply for observations. They could not give any vaccinations or do any other type of medical diagnosis. What a waste of my time. But I asked when their next available appointment would be for the type of appointment that evidently I needed, she stated that they were booked two weeks out. How frustrating. Based on my experience, I simply cannot recommend this office. I was very disappointed to say the least.

I took Goose in for his first appointment at Queen City Animal Hospital, and we had such a great…read moreexperience. Hannah was our technician, she was incredibly kind, patient, and thorough. Everyone we interacted with, including the doctor and the receptionist, was professional and welcoming. What really stood out to me was their fear-free approach for my kitty. They're AAHA accredited, let Goose set the pace, and never took him out of the room, which made such a difference in keeping him calm and comfortable. I'm a veterinary technician myself, and it meant a lot to be able to sit down and have a genuine conversation with the doctor without feeling rushed. They listened openly, made thoughtful recommendations, and were truly engaged with both me and Goose throughout the appointment. This is exactly what we were looking for in a vet, and we truly couldn't be happier with the experience. Highly recommend!

I've been a patient at Queen City Animal Hospital for over five years, and I really wanted to give…read morea fair picture of both what's worked and what hasn't, because my experience has changed a lot over time. When we first started coming here, it was fantastic. The staff were attentive, and both my pets and I always felt comfortable walking through the door. Unfortunately, over the past year or so, things have really gone downhill -- it seems to line up with when the practice switched to a new system. The front desk/admin team specifically has become a consistent problem. They rarely seem to know what's going on, and I've been asked basic questions (like whether my pets are on any medication) that should be right there in the chart before we even start talking. On more than one occasion, staff have mis-gendered my pet -- which is a pretty simple thing to double check. Beyond that, I've had to follow up multiple times just to get test results or other updates that should have been communicated proactively. I've also been billed for services that were never actually performed. Wait times have gotten progressively longer with each visit, and the cleanliness of the facility has noticeably declined. More than once, it seems like the team simply forgot I was there -- either waiting for discharge or waiting to be checked out of an exam room. To be clear, the veterinarians themselves are wonderful. They remember my pets, clearly care about their wellbeing, and I have no complaints about the actual medical care. But the surrounding administrative and operational issues have made it hard to trust the practice as a whole, and I don't feel confident continuing to bring my pets here. I'll be looking for a new vet, which is disappointing given how good things used to be.

I have completely fallen in love with this place. It's super clean, my dogs loved it. They really…read morelooked into everything to make sure they were good! And i expected them to be astronomically high pricing given the area but when i say sooooo affordable! I was shocked. lol. My babies will definitely continue to go here!

I cannot say enough great things about this practice. Everyone was extremely kind and compassionate…read morefrom the front desk to the doctors and made me feel at ease with my dog's tooth root abscess. I would recommend to all of my friends and family with pets!

Cannot say enough great things about Dr. George (all 3 of them)! We live in Ballantyne area so it's…read morenot the closest for us but totally worth it!

If you're in Charlotte and care about your animal GO HERE. I've been robbed at other places of…read moregiven the runaround trying to get an appointment. Never here. They are straight shooters when it comes to pricing and treatment and they treat my little boy unbelievable well. 10/10 would recommend.

Loved Dr Kilo and his staff especially when it came time to let my dog go to the rainbow bridge.read more

The facility itself is large and well-maintained. The front desk wasn't especially warm, but…read morecheck-in was quick and it was early (8:30am). When I booked the appointment, I made sure to mention that he's an older, asthmatic cat. I would have expected that information to prompt a few more questions -- about his temperament, how he handles, whether sedation might be needed -- so the visit could be planned accordingly. Instead, it seems like this only came up as a problem once we were already there. Two male vet techs took my large, senior, asthmatic cat back for his exam. They were friendly, asked good questions, and seemed genuinely interested in understanding my cat before taking him for vaccines and bloodwork. About 10-15 minutes later, they returned with Dr. Foreman. She walked in without introducing herself or asking who I was, and opened with, "What a grumpy cat." She then told me they'd given the vaccines but couldn't draw blood, clip his nails, or do anything else I'd requested, and suggested sedating him for a follow-up visit. I was caught off guard -- my cat has had blood drawn and nails clipped at previous vets without issue. She explained he was breathing hard and being aggressive, and that she was concerned for her staff's safety and his. That's a reasonable concern on its own. What wasn't reasonable was that she never came to discuss it with me directly or explore alternatives before deciding the appointment was over. I explained that I don't drive and had relied on a friend to bring us in, and that getting a large, older cat into a carrier isn't simple. Her response: "Well, at least he's legal now" -- referring to the state-mandated vaccine. No acknowledgment of the situation, no empathy. When I said the bloodwork was the most important part of the visit given his age, she said, "I could have just done something and then be coming back here to tell you he's dead." I called out how hostile that comment was, and her tone only became more dismissive from there. This was, by a wide margin, the most unprofessional interaction I've had with a veterinarian. I won't be returning, and I'd urge anyone considering this clinic to ask specifically who they'll be seeing and stay clear of Dr. Foreman.