Read my update on 4/28/2022 before using Gentry Moving & Storage!! This mirror is over 80 years old and was given to my parents as a wedding present. Both my parents are gone and this mirror is precious to me. I have been waiting five years for the damage to be repaired. They did not wrap it to avoid damage, they forgot to take it off the truck and did another move and did not know it was on there until I called looking for it. Very irresponsible of them and to ignore it for 5 years is very sad. The move took place on April 19, 2017 if you can't find the original reviews. read more

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Movers didn't finish the job, left the first place they were moving without telling us and didn't move all the things, when they got to the destination my 71 year old mother was berated and verbally assaulted for not being on time after they didn't tell her they had left. We have to hire another company to finish the move. Completely unprofessional, will never use this sorry excuse for a company again. read more

I have used Gentry 3 times in the last 2 years. I moved my primary residence in December 2016. In one day, 3 men and 1 truck we did a full house move (pack, move and unpack). We packed all of our stuff except for wall hangings... we just did not know how to protect them. Gentry to the rescue. It was a professional experience at a very reasonable price. Those men worked hard!! Our second experience was a small office move. Again, a top notch experience. The movers were efficient and respectful of our stuff and office spaces. Our third and most recent experience was a piano move. Again a professional experience at a reasonable price. With this much history and experience I would not use anyone else!!! read more

My go to for all my moving and Storage needs. Personable and friendly staff from quote to move everything was GREAT!! Would recommend to everyone read more

We recently moved from RI to Ithaca, NY and thanks to Gentry, the move went efficiently and smoothly. Professional and timely service. The office staff and the moving crew were excellent! Ken Ferro read more

Gentry Moving is the most unethical, dishonest company that I've dealt with in my 30+ years on this earth. My wife and I had a straightforward residential home move. Gentry's movers: * caused significant damage to our house that almost ruined our home sale and cost over $1,300 to repair * openly acknowledged that I was being grossly overcharged for their services. I was being charged hourly and the movers would disappear for long periods and openly admit they like to take their time on nice weather days. * stole a valuable item (worth $200+) * broke several items that were packaged properly * failed to move a significant number of our belongings, causing us to need to make several trips ourselves to finish the move * left dirty fingerprints all over our new house and belongings, causing us to clean up for days after the move When I called Gentry to try and resolve these issues, they remarkably blamed me for not noticing the damage quickly enough (I noticed it they next morning). Gentry even made up a complete lie to try and claim I caused the damage myself. Gentry also disparaged their own movers and claimed they weren't responsible for their poor and unprofessional behavior. When I was getting nowhere with Gentry and told them I'd leave an honest review on Yelp, Gentry ignored me. Then on the next three days, Gentry left themselves THREE fake positive Yelp reviews from newly established Yelp accounts where the only review the account left was for Gentry. Thankfully, these fake reviews have been removed by Yelp. I would not trust a single positive review of this company. I am reporting Gentry to the Rhode Island Attorney General's Office and encourage others who have been taken advantage of by Gentry to do the same. It appears that several others have had items stolen and had their property damaged, with Gentry refusing to take any accountability. read more

Beware! They will bait and switch you. I have moved all over New England and never had a problem until I used this company. They quoted one price and I had to write a check for over a thousand dollars after I arrived at my new home. For example They did not bring packing materials which I had to pay for and they underestimated the time it would take to move from one state to another. The most upsetting part of the move was although I clearly stated I needed them to unpack the boxes and take the packing materials away , they told me when I got to my new home they had to go home as my time was up and they could not finish the job. It was a horrible day. read more

I recommend Gentry to everyone who is moving into my community. I trust that they will do a great job, that they will be reliable, timely and safe with my residents belongings. I have only ever heard great reviews from families which helps me continue to recommend them to more families. Their moving guys are always so respectful and kind. I truly believe you get what you pay for. Cheap movers are cheap for a reason. It's worth paying more for better quality. read more

I have used other moving companies in the past and was very reluctant about hiring another for my last move. A realtor told me about Gentry and from the moment I called the office I knew it was going to be a great experience! The office staff was absolutely amazing! Christen explained everything in detail about how the move would go and was so helpful! The day of the move the gentleman were so professional and a joy to work with. Moving can be extremely emotional and overwhelming. They put my fears to ease. I would highly recommend Gentry to all of my family and friends!! read more

Gentry Moving was referred to me by a coworker who recently moved from Mansfield to Attleboro, MA. Karen worked hard to find time to fit our move into their schedule (I wanted to move out within two days of my call with her). They made it happen! Karen said they would arrive between 8am and 9am. They arrived promptly at 8am on a Friday (in morning commuter traffic in the city!). I was already impressed. Tony and John were courteous, efficient, and very fast. Gentry Moving has a minimum of 3 hours that they charge and then they charge by each additional hour and one flat fee for travel. Tony and John moved our stuff from our 2 bedroom, third floor apartment to our new home (30 minutes away) within that 3 hour span! Watching them maneuver our big dresser down the spiral staircase with ease astounded me. I will admit, whenever I had to move I always opted for renting a Uhaul and rounding up my friends to help but I am so glad that we decided to enlist the services of Gentry moving. It was worth every penny! Thank you so much!! read more

This is one of the most professional, courteous moving companies I've ever used. On time, budget friendly and excellent customer service. I've moved several times and used other moving companies and in my opinion, Gentry is the best. Highly recommend. read more

Everyone I dealt with, from the first contact until the last piece of furniture was safely in my new home, was wonderful. They were professional, personable, and always instilled confidence. It was an interstate move. It was flawless from start to finish. I highly recommend this company. read more

WOW. what a stellar experience. If I could give 100 stars I would. It was easy, fast, the movers were trustworthy and respectful. I moved my elderly mother from Boston to RI and it was a very stressful time - also during covid. I could not have dreamed it to be better, easier or a price that was lower than expected. How often does that happen~ never. Absolutely 100% phenomenal. Thank you so much, I will look to them again for all my moving needs. read more

Gentry was recommended to us through our realtor, and with their competitive pricing, we were happy to hire them. The two kind men that showed up to do the job (on one of the hottest days of the year) worked their butts off without taking any breaks. The end cost turned out to be a bit more than I was quoted because it took longer than expected, but I was happy to pay it because I know the guys truly worked hard and it was well-deserved. read more

This company is rude, uncooperative, and unprofessional. This business was unable to provide adequate customer service while I was returning to RI from out of state. After requesting retrieval of my belongings on short notice, the staff became hostile, angry, and unwilling to work with my limited schedule. After waiting 4 days after I initially informed the company I needed my belongings, I called again asking to pick up my items. When I arrived, I was met with confrontation immediately. The workers were aggressive, hostile, and unwilling to assist me in loading my belongings into my vehicle from their warehouse unit. This company is not customer friendly. Please take your storage services to PublicStorage or any other professional business. read more

Worst movers I've ever hired. Dumb & Dumber were sent over. An expensive Vase was broken, furniture was dragged across my wool carpeting rather than picked up & moved. Let's see what else, they scuffed & damaged my bureau then tried covering it up, then a beige chair was wrapped and dirty moving blanket do that the chair was completely filthy when they placed it! I was patient & understanding sent in the invoices & comps after Gentry sent out a rep to assess whom was quite shocked & agreeable as well as apologetic 4 week's later no reimbursement & when I contacted them a third time to follow up I was given the run around & still no reimbursement. Poor customer service, and blatant disregard for others. read more

Definitely recommend Gentry Moving! We just completed a huge 3 day move that required a total of 4 trucks and 8 men. What could have been a nightmare because of weather, timing and other logistics, actually turned out to be a great experience. All of the guys were completely professional, worked non-stop and were so respectful of our belongings and our homes. Jay M, Joe Joe, John O, John C, Papi, Tony,Anthony and Kenny were fantastic! read more

These people are THIEVES. They stole so much from us. When they damaged just about everything we moved, their favorite phrase was "oh, that was there". I don't believe any of their reviews are legit. STAY AWAY! read more

Gentry was great. The movers did not stop and very good! They were on time and I received a detail quote before the move.

Never got a chance to do business with these guys. Good thing! After informing them of my intended move, likely sometime in June this year, I took off work early to show a guy my entire house. I then waited 3 days for a quote before sending a reminder email. My reply informed that, not only did they record my email address incorrectly, but that they "had no availability" during my timeframe. I mentioned that I was flexible, but was brushed off with a " we're going to be busy all summer". So why not tell me that right off? Why make me take time off to meet with you? Why make me wait 3 days? The most unprofessional people I have ever NOT done business with. read more

Absolutely terrible service!!! They damaged our furniture and the house we were trying to sell and still charged us extra and yelled at us for their mistakes!!! No one should ever use them!!! read more

NEGATIVE~IF YOU ARE LOOKING FOR piece of mind, do not book with Gentry. They canceled me 2 days before my move stating that they were way too overbooked. Mind you I booked 1 month in advance. If you want to be able to rest peacefully at night, go with someone else!!!!!! Christine & Brian Crum, you both need a lesson in ethical biusiness practice. :( Robin T. Johnston, Rhode Island read more

I've been calling Brian Crum at Gentry for years now for our office moving / repair needs - sometimes weekly - and he and his crew have never let me down. They're easy to schedule - usually next-day, and sometimes same day when there's an emergency - and the crew always gets the job done quickly, efficiently, and cheerfully. We had a big renovation project going during the summer of 2014, which involved moving furniture and cabinets and file boxes back and forth over an almost three-month period; it could have been a nightmare, but Gentry made it easy. Top rating. read more

I had a great moving experience thanks to Gentry Moving. David and George, Jr arrived a few minutes early and we're ready to work. Despite less than optimal conditions, they unloaded my PODS and had everything in my new apartment in less than 3 hours. Both guys were very courteous and professional. I will definitely use this company the next time I move. read more

We use them for a commercial move of about 3000 square feet of office furniture. The planning went well and on-site execution was flawless. I would highly recommend them. Just make sure they wrap your furniture in blankets to avoid any scratches while in the trucks. read more

They are the best. My family is extremely happy with the service that Gentry movers provided to us. We were able to sell our house, buy a house, move out and move in to our new home all in one day. All the movers were professional and friendly! They took great care with our stuff. They ended the day playing basketball with our kids :) read more

I contacted Gentry for a quote to move. Christine explained exactly what to expect and how it would be done. I had called a few other places and no one went into as much detail as Christine did. Gentry is top notch. read more

Very (very!) expensive and they take a long time w/ long breaks. Most of my belongings were scratched or dented. They don't carry or wrap your stuff... they stack it on top of each other and throw it on a dolly. I'm still noticing things that are broken, scratched or dented. At least 8 items. Heed the warnings. I wish I did. read more

Brian was great to deal with as well as Nancy. The office staff was courteous and did a great job setting things up for me. The movers did a great job moving three large extremely heavy pieces for me. No damage to either one of my properties with high gloss custom wood floors. Efficient and courteous. Great job ! read more

I want to thank Gentry Moving for an outstanding job. I had to move my Mom from her Condo into an assisted living residence. Both Ronnie and Kevin took exceptional care wrapping up my mothers belongings and moving her furniture and paintings. Both were very professional, efficient and friendly. I highly recommend Gentry and will use them again for my own move. Kudos and thank you for a wonderful experience as it was an emotional day for us all. read more

We just moved from RI to MA and were extremely happy with Gentry. Obviously we don't move every day and had heard a number of horror stories about moving. Everyone we interacted with at Gentry, from Mike, who did the estimate, the office help and the movers themselves were easy to work with. During the actual move, they kept us informed as to when they would arrive and verified everything we wanted moved before they got started. Patrick, Dan and the rest of the move team were quick, efficient, careful and friendly.Particularly on the unpacking, they worked with us as we fit our existing furniture into the new location. As an added benefit, the quote was very reasonable compared to a quote we had received from another mover. We would recommend them highly. read more

I have nothing but positive things to say about Gentry moving! We moved from a house to duplex and I was really concerned about choosing a moving company! I called a dozen, had several come over to quote and researched online for weeks. I just didnt have that for sure feeling until i spoke with Brian. He assured me that they would be able to handle our heavy and breakable items. I also felt at ease that they have an A+ and no complaints on the Better business beaurou. The day of the move went off without a hitch! Brian sent Tony and Ronnie and let me tell you those two guys are a dynamite team. They had incredible attitudes the whole day even when lugging heavy oak furniture and a large refridgerater up a flight of diaganol narrow stairs. They were very respectful, were extremely efficient with their time and how they packed the truck. They communicated well with eachother every step. We were so impressed with their proffessionalism and skill. They didnt damage anything and were very accomadating with moving more of our home than we intended having them do. We really appreciate gentry moving and Ronnie and Tony in particular for making this move as stress free as possible!!!! I highly reccomend!! Thank you guys!!!! read more

I could never in good faith recommend a company that has such disregard for the job they perform. They did not arrive within the agreed upon time. The movers were highly unpleasant and uncooperative. And not only did they damage the apartment and stairwell of the former apartment they damaged furniture in the move as well. I will not be using this company in the future and will be advising others do the same. read more

Great experience with Gentry! Small scheduling error that was quickly corrected. Jay & Nick worked quickly and efficiently while still ensuring my most fragile items were kept safe and even when my I thought my oversized furniture wouldn't fit- they made it work! Will definitely use Gentry again in the future!! read more

I've moved 7 times in the past 12 years using movers each time. I have to say that the 2 movers assigned to me (Jay M. & George Jr.) were top notch. On time and moved under the estimated time while handling all my items carefully. It was a hot day but that didn't slow them down. I would recommend Gentry and these movers in particular. All and all an easy move. read more

Last week my family entrusted Gentry to move us. We were anxious and worried as all moving families I imagine typically are. Gentry was honest, professional, efficient and friendly throughout our 3 day pack/load/ move experience. Having moved 4 times in the past I can attest that this is by far the best experience we have ever had! Thank you to the many Gentry employees and owners that have helped make this process painless! read more

After making my appointment Gentry called back a couple days later to verify that all details were correct. 2 days before they called to confirm the move. The guys arrived on time and were extremely polite and professional. They loaded up the truck quickly and efficiently and arrived at the new location right on time. All furniture was wrapped and arrived without a mark on it. They asked where I wanted things and went out of their way to make sure I was pleased with everything. The hourly rate quoted, while higher than some companies, included everything. No hidden charges or fees, like fuel for the truck, etc. My move actually ended up costing me less than I had anticipated. I would use these guys again in a heartbeat. read more

I WOULD NOT RECOMMEND GENTRY MOVING. At the end of my move to a new apartment, I was told they didn't have the hardware to put my furniture back together and they thought they left it at the house. I drive back 30 minutes to meet them only to find out they did indeed have the hardware in there van, and also a few box's they forgot. I was billed that overtime hour, is this incompetence or just a game they play. When I got back to my apartment, I found the china cabinet was not put back together and the mirror on the master bedroom dresser was still leaning on the wall and no hardware to mount it and my wife had already paid them. I called Brian to let him know his people didn't finish the job but he never returned my phone call but did cash my check. It's obvious all they care about is the money. I had to pay a maintenance person to fix what they charged me for but didn't do. Lousy customer service and bad manners, you get an "F". Ed T. read more