Today was my first time at Carlin Springs. It's located in a quiet neighborhood and is surrounded…read moreby large shady trees. Reception and lobby are both warm and inviting. Staff is professional and kind. I was given a tour and witnessed staff answering call lights and interacting with residents. Every staff member I walked past said hello. I never once felt bothersome or rushed even though I was unexpected. Thank you for a great first impression!

My grandmother had a short stay here as she passed away this evening. Fatima Kamara and Mayatan…read moreFontana were extremely disrespectful. I was attempting to reach a family member on my personal phone to let them know about her passing and Mayatan yelled and me and put her finger in my face. Her supervisor attempted to lecture me and interrupt family conversations that we were having in person. I explained to her that I wasn't addressing her and to give me a moment to finish my conversation. She responded with "good I don't want to talk to you" along with other rude language. Additionally, my grandma was here under a week so we were not able to bring any of her belongings. As I was checking drawers I found them full of hair and trash that did not belong to my grandmother. The bath tub in this room appeared to have dried blood which again couldn't have been my grandmothers since she was already in her dying stages. The walls were dirty with what appeared to be urine under the sink. The conditions and cleanliness of this place is disgusting. The rooms were hot, their a/c doesn't seem to work in some rooms. Electrical issues everywhere. Do your loved one a favor and do not bring them to this place

My father lived at Sunrise of Arlington for the last 4 months of his life. I really wanted to give…read moreSunrise the highest marks because the front-line staff who do the daily caretaking of residents are very kind and compassionate, and I think they do a very difficult job about as well as could be expected. I was very touched by their kindness at times. An organization is only as strong as its weakest link, however, and given our experience with the director of medical care there, I cannot recommend Sunrise. The lack of compassion and even professionalism made the final weeks of my father's life and the experience of his death much harder for him and the family than it needed to be. At the time of our greatest distress, the medical director responded to our needs and concerns with callous indifference. When choosing Sunrise for dad, I was focused on daily living questions but it turns out, the medical director is by far the most important position there. I regret I didn't realize that when we were looking for a place for dad. At the toughest time in your life, you'll want people who will help you not make it harder.

I had a lot of anxiety about my 89 year old father moving into assisted living. My main concern…read morewas would anyone really care about him because he had dementia and wasn't easy to relate to anymore? I was so impressed by the kindness and quality of the staff, despite the low salaries. There is an angelic woman named Pierrette Kayombo, the activities coordinator in memory care. Any day I wanted to talk to my dad, I could just text her and she would arrange for me to talk to him on her ipad (he couldn't follow calls anymore). That was invaluable for me. She was always so warm and good-spirited--she just put all the residents in a good mood. I remember she was working on Christmas--not able to be with her own family--and was so positive--just a model of the Christmas spirit and put on a concert and other activities. There will always be frustrations with institutions, but I think this is a really good place.

My experience with Sunrise of Bluemont has been extremely disappointing and frankly unacceptable…read morefor an assisted living facility. The elevator has been out of service since December 6, and residents have been relying on a manual chair lift just to access their rooms. We were previously told by the Director, Brian, that this lift would be available from 7am-4pm. After returning from a 14-hour trip for a funeral, we arrived at 7:10am and found no staff available to assist us in getting my in-laws to their room. We walked the entire building looking for help--nothing. We called the main number--no answer. Finally, at 7:30am, I reached the care manager, Kathleen. When I asked if anyone was on-site to help, her response was, "It's the weekend!!" That response alone is alarming. This is an assisted living facility--care should be available 24/7. What happens in an emergency? What if a resident falls? Kathleen eventually called back and said someone wouldn't arrive until 8:00am, suggesting my in-laws go to breakfast and wait. After a long, exhausting trip for a funeral, this level of care and lack of urgency is unacceptable. To make matters worse, the condition of the restroom during our wait was also very poor (video available). This experience raises serious concerns about staffing, reliability, and overall resident safety. I would strongly caution anyone considering this facility.

From the owner: At Sunrise at Bluemont Park, we take a holistic approach to senior care, where everything we do has…read moreour residents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

Went to a networking event yesterday sponsored by the Alexandria Chamber of Commerce…read more I thought "The Landing" was the name of a restaurant and as I approached this RESIDENTIAL neighborhood I had to double check my GPS to make sure I had the right address, because the facade looks like an apartment building. Maybe a hotel? Turns out, this event was hosted on the rooftop balcony party room of a...wait for it... senior living community. Huh??? This is not your average senior living community with the old carpet, weird smells, poor lighting and 1970s library furniture. No, no, no. This place is super upscale. Could easily be a new apartment building in some hipster neighborhood. Apparently they opened four months ago and they are in a marketing partnership with the Alexandria Chamber to help promote their facilities to seniors 62 and up. They have three restaurants, a game room, a movie theater, pools tables, wrap around panoramic city-view balcony, and a bunch of other stuff that would make anybody not be too upset to live here - regardless of age. The food was provided by the in-house chef, who made an appearance on season 2 of Pitmasters. He prepared some lobster rolls, quesadillas, and three signature drinks for all of us mixer guests. I went back several times for refills + more food, lol. They had a full bar too. Not that I plan to hang out here, but I wasn't mad at the networking, the views, or the food.

My daughter and I enjoy visiting my Mother at the Landing; we particularly like eating there thanks…read moreto the Dining Room Manager Anita Acharya. Anita treats both residents and guests in a kind, compassionate and patient manner. She handles difficult situations expertly and resolves problems quickly and easily. She has managed the transition to a new chef/management team smoothly and she ensures that her entire staff treat everyone with respect and dignity. She is ideally suited to her role and represents the best of what assisted living/care should be!

Lovely Mother's Day Tea at the Kensington. We are blessed that our mom found this new next phase…read moreof life family. Daily live music, families welcome to meals and lots of special events! The staff truly cares

Under staffed. Lacks staff training including sensitivity training. Staff are often rude to…read moreresidents. Communication is poor. Management is not on top of it. Has so much potential but Falls short.

When you speak at immigration conferences advocating for more liberal national immigration policies…read more(translation: you need more cheap labor), don't presume to speak for all of your residents. It presumes too much, even though in your mind you think you have a captive audience. This place is a huge beehive. The common rooms look lovely. At $5 K a month, they should. Everything else is college dormitory quality. It's basically storage for old people, stacked on top of one another. Look for a nursing home further out from urban cesspools -- further, smaller, more people oriented. This is just a business. NEXT !!

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

The grounds and facilities of this nursing home are quite good, the staff reasonably friendly, but…read moremy father died here because of a lack of coordination between the head nurse and the hospital where he should have been sent to when he had become dehydrated and developed pneumonia. Instead, there was a 24-hour delay because the hospital insisted that authorization had to come from Arleigh Burke. Finally, we worked that out--after much running around playing the go-between, the hospital, by that time, would NOT admit my father into the hospital, because they had already reached the limit on the number of patients they could accept with the special kind of tube-feeding my father required. So, my father had to wait another 24 hours. When he finally arrived in an emergency ambulance, the medical staff were unable to stabilize his condition. They tried IV to hydrate him (he had not been drinking or eating very much in the previous 48 hours) but his kidneys had already failed. He died within the next 36 hours (approximately). The communications between Arleigh Burke and the hospital failed miserably for my father. This should NOT have happened. The impression left was that the staff here believe that "he [your father's] going to die anyway, so..." They had informed us only four days before my father was hospitalized, saying that he had not been eating or drinking very much, but did not seem especially concerned. And when it was apparent that he was dehydrated and had gotten pneumonia because food particles had become trapped in his trachea, I do not believe that they acted with the urgency (and certainly NOT the DISPATCH) needed to stabilize his condition. It was very frustrating, and tragic, that my father died, because he had been doing well only five days earlier. At a cost of about $9,000 per month to have my father taken care of here, I would expected that this kind of thing NEVER could have occurred, but it DID.

My grandfather couldn't walk after a total hip replacement. The caseworker at the hospital highly…read morerecommended Arleigh Burke Pavilion to us saying it was the only 5-star rehab center in Northern VA. And that's when things started to go down-hill. If this place is what defines 5-star, it scares me to think what takes place at all the other rehab centers. I can type pages about what went wrong here, but will stick with the major disappointments. First, there's a lack of communication among staff. As someone else mentioned, it is POORLY managed. We should not have to repeat our wants and needs to every single "care giver" we come in contact with. It's 2017. Even if you're not putting in notes electronically, are you not documenting appropriately in a patient's chart? We were met with too many "I don't know"s on top of the unprofessional demeanor. Second complaint, this is a small rehab center which I personally find appealing. Except if your staff of one nurse and two support personnel cannot cater to a total of about 10 patients, then you are understaffed. Either that or your staff is choosing not to work! It is unacceptable to have an elderly patient who is unable to walk ring his call-bell because he needs to use the bathroom and not have anyone attend to him until over an hour later. That's what happened to my grandfather on more than one occasion. Surprisingly, he was able to hold himself all but one time. He was, after all, on stool softeners. One time, he waited close to 90 minutes for someone to answer his call-bell. He yelled for help, without any answer. An accident happened. He was reprimanded and shamed for causing the accident ... unbelievable! 5+ weeks my grandfather was a patient without any bathroom accident in the bed. And the time that THEY took well over an hour to answer his call, HE gets scowled at? Third complaint, PT/OT - which is why we are here in the first place, right? They are not very flexible at all. They are very 'by the book', checklist type of people. They need to check off their little boxes and anything that strays from what's written on this list drives them nuts - and they'll tell you! What happened to treating each person as an individual? In my view, you've got to treat a 90 year old similarly to how you'd treat a 2 year old - especially one who is starting to feel depressed and who has been handicapped and away from home for a month. If he wants to do his exercises in bed one day, so be it! Finally, out of the 12 or more "caregivers" we dealt with during the 5+ week stay, there is only ONE that we felt really cared about the patients and showed them kindness - and that's Maria. The rest would literally give eye rolls, barely, if ever, smile or greet, their body language showed that they were being bothered with whatever task was at hand, etc. Unbelievable. Do the elderly not have feelings? There were several other issues (missed the post-op app't because a wheelchair accessible taxi was never called, not allowing a shower one evening because he missed his schedule shower time while napping earlier, being on too many opioids unnecessarily - medications in general seemed to fit more of a 'one size fits all' belief - they told us "everyone here takes these meds") - but the bottom line is this: if God forbid I or any of my loved ones are ever in a situation where we are facing the possibility of staying at a rehab center I know it will not be this one. I strongly believe my grandfather could have had much faster and better progress with at-home PT/OT/nursing care. It's a pretty complex and appears fairly new, I'll give them that. Has so much potential - but needs a total makeover in staff with thorough training.

The staff is very caring and attentive. They make their residents a priority at all times. The food…read moreis also very good! You won't regret choosing Chesterbrook for your loved ones!

My father has been a resident for over a year and he has been pretty happy. The other residents are…read morevery active and engaging. I have had many meals there and they have been consistently good quality and delicious. They have many activities, including local excursions to theaters and even a recent boat trip on the Potomac. I would recommend this place to anyone looking for a safe, affordable, and comfortable place for their parents.

Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.' The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs. My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well. Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows. The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care. I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!) Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.

It's nice to read the positive reviews of Silverado Alexandria. I sincerely wish our family had…read morebeen able to write one. My father entered Silverado Alexandria in November 2025 after our family was impressed by everything we were told the facility had to offer. Over the next several months, however, we experienced significant staff turnover, poor communication, unexpected charges, unkept promises, and, most concerning, serious issues involving my father's safety. Eventually, we felt we had no choice but to move him to a Silverado facility in California. He passed away in June. I could write a longer review detailing everything that happened, but I'll focus on a few incidents that I believe families considering Silverado should know about. A doctor prescribed my father Ativan and ordered that my father not be left alone for three days while he adjusted to it. Silverado charged us an additional $720 per day for one-on-one supervision. Despite those instructions, my father--who had dementia--asked the one-on-one attendant to leave his room, and the attendant did. My father was then left alone, fell, and spent three days in the ICU. Several members of the nursing staff, as well as the doctor, expressed frustration to my sister and me that my father had been left alone. Yet when I later met with management, I was told by a manager named Melissa that my father had not been alone when he fell. We were never given a satisfactory explanation for these conflicting accounts. While my father was hospitalized and restrained in his hospital bed, Silverado continued providing a one-on-one attendant at the hospital around the clock and continued charging us for that service. Melissa subsequently left Silverado. After her departure, another staff member told me, "With Melissa gone we can hopefully get back to the 'Silverado Way.'" Communication was another major problem. We have records of numerous phone calls, emails, and text messages to staff that went unanswered. Perhaps most troubling, Silverado allowed a person who was not on my father's authorized list to pick him up and leave the facility with him. When I questioned how this could happen, Silverado responded in writing that preventing a resident from leaving with someone--even someone not on an approved list--could violate the resident's rights. That explanation was especially difficult to understand because Silverado was simultaneously charging us an additional $720 per day for one-on-one supervision because they said my father was "exit seeking" and had attempted to get into an elevator. I understand that other families may have had very good experiences at Silverado Alexandria. Ours was very different. What concerns me almost as much as the incidents themselves is Silverado's unwillingness, in our experience, to acknowledge mistakes or take responsibility for them. I've noticed that Silverado responds to some reviews. I sincerely hope they respond to this one. Our family would still like answers to these questions, and I suspect families considering placing a loved one in Silverado's care would like to hear those answers as well.